Introducing G2.ai, the future of software buying.Try now
Product Avatar Image

Pegasystems

Show rating breakdown
321 reviews
  • 7 profiles
  • 32 categories
Average star rating
4.2
Serving customers since
1983

Featured Products

Product Avatar Image
Launchpad.io

9 reviews

Launchpad.io is an AI-powered low-code and managed run-time platform (PaaS) built for software providers that need to design, build, and scale enterprise-grade SaaS applications. Purpose-built for commercial, multi-tenant products, Launchpad provides model-driven development tools, integrated AI workflow orchestration, and enterprise-grade cloud operations including security, compliance, observability, and multitenancy. The Launchpad platform unifies design, development, and run-time into a single environment. Product teams can generate working SaaS prototypes from plain-English prompts, configure UI, dashboards, APIs, and integrations, and seamlessly move into production with built-in run-time support. By eliminating undifferentiated engineering work and managing technical debt, Launchpad accelerates innovation while maintaining enterprise reliability and governance. Key capabilities include: Model-driven design – Rapidly generate SaaS applications with plain-English prompts and visual modeling. Agentic workflow automation – Embed AI agents to autonomously execute, monitor, and adapt complex business processes. Enterprise operations built-in – Security, compliance, observability, and multitenancy included at the platform level. Outcome-focused enablement – Supports modern delivery and pricing models tied to measurable customer results. Ecosystem extensibility – Native integration with AWS and enterprise services to expand functionality and scale. Launchpad is designed for CEOs, Founders, CTOs, and product teams who need to modernize existing applications, launch new SaaS offerings faster, and embed AI-powered outcomes into their products. Unlike generic low-code builders or AI code generators, Launchpad is positioned specifically for software companies balancing innovation speed, technical debt, and evolving customer expectations in the age of AI. Launchpad is built specifically for software companies to leverage the power of Pega's proven capabilities. It was created by Pegasystems Inc. (Nasdaq: PEGA), a global leader in workflow automation and decisioning. For more than four decades, Pega has helped the world’s leading enterprises optimize engagement, automate service, and transform operations through the Pega Infinity™ platform. Launchpad extends this heritage to empower software companies with a platform purpose-built to deliver modern SaaS solutions.

Profile Filters

All Products & Services

Product Avatar Image
Pega Platform

275 reviews

Pega is the only industry-leading platform that allows you to build scalable, enterprise-grade CRM, Digital Process Automation, BPM, Case Management, and AI apps, all on one unified platform.

Product Avatar Image
Pega Sales Automation

13 reviews

AI-powered Intelligent Sales Automation for today’s changing world

Product Avatar Image
Pega Customer Service

13 reviews

Smart. Personalized. Simple. Real customer service CRM

Product Avatar Image
Launchpad.io

9 reviews

Launchpad.io is an AI-powered low-code and managed run-time platform (PaaS) built for software providers that need to design, build, and scale enterprise-grade SaaS applications. Purpose-built for commercial, multi-tenant products, Launchpad provides model-driven development tools, integrated AI workflow orchestration, and enterprise-grade cloud operations including security, compliance, observability, and multitenancy. The Launchpad platform unifies design, development, and run-time into a single environment. Product teams can generate working SaaS prototypes from plain-English prompts, configure UI, dashboards, APIs, and integrations, and seamlessly move into production with built-in run-time support. By eliminating undifferentiated engineering work and managing technical debt, Launchpad accelerates innovation while maintaining enterprise reliability and governance. Key capabilities include: Model-driven design – Rapidly generate SaaS applications with plain-English prompts and visual modeling. Agentic workflow automation – Embed AI agents to autonomously execute, monitor, and adapt complex business processes. Enterprise operations built-in – Security, compliance, observability, and multitenancy included at the platform level. Outcome-focused enablement – Supports modern delivery and pricing models tied to measurable customer results. Ecosystem extensibility – Native integration with AWS and enterprise services to expand functionality and scale. Launchpad is designed for CEOs, Founders, CTOs, and product teams who need to modernize existing applications, launch new SaaS offerings faster, and embed AI-powered outcomes into their products. Unlike generic low-code builders or AI code generators, Launchpad is positioned specifically for software companies balancing innovation speed, technical debt, and evolving customer expectations in the age of AI. Launchpad is built specifically for software companies to leverage the power of Pega's proven capabilities. It was created by Pegasystems Inc. (Nasdaq: PEGA), a global leader in workflow automation and decisioning. For more than four decades, Pega has helped the world’s leading enterprises optimize engagement, automate service, and transform operations through the Pega Infinity™ platform. Launchpad extends this heritage to empower software companies with a platform purpose-built to deliver modern SaaS solutions.

Product Avatar Image
Pega Customer Engagement Suite

7 reviews

Pega is helping enterprises become future empowered by revolutionizing their customer engagement with end-to-end automation and real-time AI on the only unified CRM platform. With Pega, the world’s leading brands sense customer moments of need in real-time, act using prescriptive, analytic-driven insights and adapt based on the results of every interaction­ to optimize future performance.

Product Avatar Image
Pega Customer Decision Hub

4 reviews

Deepen relationships and maximize value, every moment, everywhere.

Product Avatar Image
Pega GenAI

0 reviews

With Pega GenAI™, AI and automation do the heavy lifting, so your people can focus on the good stuff. And with enterprise-ready governance built in, you can innovate with confidence.

Profile Name

Star Rating

188
108
20
4
1

Pegasystems Reviews

Review Filters
Profile Name
Star Rating
188
108
20
4
1
Verified User in Banking
UB
Verified User in Banking
12/09/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Pega Has Performance Problems

What I like most about the Pega Platform is how it lets you automate complicated processes without needing to code. The case management is seriously strong
Ethan M.
EM
Ethan M.
10/18/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Rapid Development and Scalability

For our business, the most valuable aspect has been the speed with which a product can be developed and its scalability. Our team and developers put in a lot of effort, remained open to feedback, and were able to make changes and improvements to our platform rapidly and effectively.
Hassn R.
HR
Hassn R.
--
10/17/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI

Very wonderful

Everything you need is here and everything is as it should be.

About

Contact

Phone:
+1 (617) 374 9600
HQ Location:
Cambridge, MA

Social

@pega

What is Pegasystems?

Pegasystems Inc., commonly known as Pega, is a leader in software for customer engagement and operational excellence. Pega's adaptive, cloud-architected software—built on its unified Pega Platform—empowers people to rapidly deploy and easily extend and change applications to meet strategic business needs. Over its 35-year history, Pega has delivered award

Details

Year Founded
1983
Ownership
NASDAQ:PEGA