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Floatbot Reviews & Product Details

Floatbot.AI is a Multi-Modal Conversational AI (Voice first) + Co-Pilot Platform designed to supercharge operations in Insurance, Collections, Lending, Banking, and BPOs. From redefining customer engagement, streamlining processes to empowering agents and employees, we are your partner in driving smarter, faster and impactful business interactions.

Seller

Floatbot

Languages Supported

Arabic, English, French, Hindi, Italian, Spanish, Chinese (Simplified)

Product Description

Floatbot is Omni-Channel Customer Engagement AI Chatbot Platform with live chat support.

Overview by

Dharmi Gohil

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Floatbot Reviews (12)

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Wael S.

Mid-Market (51-1000 emp.)

10/23/2023

"required enhancement and standardize installation and configuration."

2.5/5

What do you like best about Floatbot?

1) Simple and easy to use

2)Less cost, which increase number of customers to utilize such tool

3) support standard integration, with less efforts Review collected by and hosted on G2.com.

What do you dislike about Floatbot?

N A

N A Review collected by and hosted on G2.com.

What problems is Floatbot solving and how is that benefiting you?

As per the current implementation; NOTHING

Future Either use the same product or other; By:

1) Providing a new digital channel for our customer

2) Reduce load on the agent

3) Increase customer happiness.

4) Automate the backend daily operation related to answer customer inquires

5) to build a knowledge base that support virtual assistance & automate daily operation activity using Bot

6) Data analysis & reporting Review collected by and hosted on G2.com.

Response from Dharmi Gohil of Floatbot

edit

Hi Wael,

Thank you for taking out time to share your review.

Like, we discussed in the meeting, you are enrolled in our most basic package as per the decided Scope. Our platform does support all the AI and LLM features that you mentioned and much more. Also, it overcomes all the challenges that you mentioned here such as easy implementation, Advanced AI Capabilities with different LLMs, but for that you need to upgrade to next package.

With regards to compliance, we adhere to all as per the agreed scope.

Danny R.

Small-Business (50 or fewer emp.)

5/15/2023

"FloatBot: Revolutionizing Outbound Cold Calling - A Game Changer for Our Business!"

5/5

What do you like best about Floatbot?

I have been using FloatBot, an AI voice and chat bot, for my outbound cold calling campaigns, and I must say, it has been an absolute game changer for our business. This remarkable tool deserves a glowing 5-star review, as it has not only saved us thousands of dollars every month but has also achieved conversion rates that surpass our human appointment setters by at least three times. Here's why FloatBot has become an indispensable asset for our company:

What I like best about FloatBot:

Unparalleled Cost Savings: FloatBot has significantly reduced our expenses for outbound cold calling campaigns. The AI-powered voice bot eliminates the need for hiring and training additional human resources, saving us a substantial amount of money each month. It has proved to be an incredibly cost-effective solution.

Skyrocketing Conversion Rates: FloatBot's performance in converting leads is simply outstanding. Compared to our human appointment setters, FloatBot has consistently delivered conversion rates that surpass our expectations. The AI's ability to engage prospects effectively and handle objections with finesse has resulted in a remarkable increase in our overall sales.

Intuitive and User-Friendly Interface: FloatBot's interface is brilliantly designed, making it incredibly simple and easy to use. Setting up and configuring the bot for our campaigns was a breeze, thanks to the intuitive interface. Even team members without extensive technical knowledge found it easy to navigate and make adjustments as needed.

Seamless Integrations: FloatBot offers seamless integrations with our existing systems and tools, making the implementation process effortless. We were able to integrate FloatBot with our CRM, allowing for a streamlined workflow and eliminating the need for manual data entry. The flexibility and compatibility of FloatBot with other platforms have been remarkable.

Continuous Growth and Improvement: I appreciate that the FloatBot team is dedicated to constant growth and improvement. They actively seek feedback from their users and consistently roll out updates and enhancements to their services. It's refreshing to see a company that values user input and strives to make their product even better. Review collected by and hosted on G2.com.

What do you dislike about Floatbot?

To be honest, there is absolutely nothing that I dislike about FloatBot. It has surpassed all our expectations and has proven to be an invaluable tool for our outbound cold calling campaigns. The exceptional performance, cost savings, user-friendly interface, and seamless integrations have made FloatBot an indispensable part of our business operations. Review collected by and hosted on G2.com.

What problems is Floatbot solving and how is that benefiting you?

FloatBot is solving several critical problems in your business and providing numerous benefits. Here's a breakdown of the issues it addresses and the advantages it brings:

Cost Reduction: FloatBot saves your business thousands of dollars every month by eliminating the need to hire and train additional human resources for outbound cold calling campaigns. This significant cost reduction directly impacts your bottom line and allows you to allocate resources more efficiently.

Increased Conversion Rates: By leveraging FloatBot's AI-powered voice and chat capabilities, you experience conversion rates that surpass those achieved by your human appointment setters by at least three times. This improvement translates into higher sales and revenue for your business, ultimately driving growth and success.

Enhanced Efficiency: FloatBot streamlines your outbound cold calling campaigns by automating repetitive tasks and handling numerous conversations simultaneously. This efficiency boost enables your team to focus on high-value activities, such as closing deals and building relationships, while FloatBot takes care of initial engagements and qualifying leads.

Simplified User Experience: FloatBot's intuitive and user-friendly interface makes it easy for you and your team to set up and configure the bot for your campaigns. Even team members without extensive technical knowledge can navigate the interface effortlessly, ensuring a smooth implementation process and minimal learning curve.

Seamless Integrations: FloatBot seamlessly integrates with your existing systems and tools, such as your CRM. This integration eliminates the need for manual data entry, reduces errors, and enhances the overall workflow. It enables a more efficient and streamlined process, allowing your team to access and utilize data seamlessly.

Scalability and Growth: FloatBot's continuous growth and improvement ensure that you are always benefiting from the latest advancements and features. The FloatBot team actively seeks feedback from users, which means that you have a voice in shaping the direction of the product. As FloatBot evolves, you can trust that it will continue to meet your evolving needs and help your business stay ahead of the competition.

In summary, FloatBot solves critical problems in your business by reducing costs, improving conversion rates, enhancing efficiency, simplifying the user experience, enabling seamless integrations, and promoting scalability and growth. By leveraging this powerful AI voice and chat bot, you can optimize your outbound cold calling campaigns, achieve remarkable results, and propel your business to new heights. Review collected by and hosted on G2.com.

Bhavik M.

Senior Android Developer

Small-Business (50 or fewer emp.)

2/2/2023

"Highly recommended for Conversational Automation"

5/5

What do you like best about Floatbot?

Although we were optimistic about Floatbot even while implementing it, it turned out far better than our expectations, especially its accuracy. We were impressed when we witnessed the Chatbot managing moderately complex conversations by itself. The platform is quite flexible to make modifications. And the best part is the customer support we are getting from them - Jimmy and his team are always ready to help. I would definitely recommend Floatbot to you if you’re looking for a Conversational AI solution. Review collected by and hosted on G2.com.

What do you dislike about Floatbot?

I cannot think of any specific thing about Floatbot that I did not like. However, in the beginning, we weren't aware of all the functionalities and features of the platform, but their team walked us through them. Review collected by and hosted on G2.com.

Kamlesh P.

Senior Frontend Developer

Mid-Market (51-1000 emp.)

1/18/2023

"Easy to manage"

4.5/5

What do you like best about Floatbot?

Floatbot platform is very easy to manage. I would call it a perfect DIY platform where I was able to create and implement bots for my business. Earlier me and my team have evaluated different platforms but Floatbot has stood out for us. We were able to manage and implement chatbots to our different channels. In fact, the bots are not just flow driven but are smart enough to respond to user queries. We have setup AI for the bot and bot is able to understand most of the common user queries. Review collected by and hosted on G2.com.

What do you dislike about Floatbot?

I do not dislike any of the features but the statistics for the bot can be improved. It can be refined to get the exact bot and user data. Review collected by and hosted on G2.com.

Pavan V.

marketing head

Small-Business (50 or fewer emp.)

12/22/2022

"Floatbot is convenient to use!"

5/5

What do you like best about Floatbot?

For me, the best part about Floatbot is that it is very easy and convenient to use, its no-code capabilities allowed me to develop and deploy the chatbot in just a few hours for my website. Also setting up the AI capabilities was quite straightforward. Analyze feature allows me to go through my chatbot usage statistics which is great! The bot serves all the queries we get through the website. It saves a lot of time and effort for replying to each of the user’s queries that we receive on regular basis. I recommend Floatbot to any business looking for AI automation through multiple users facing channels. Looking forward to implementing Floatbot to our other channels as well. Review collected by and hosted on G2.com.

What do you dislike about Floatbot?

As of now, I haven’t faced any issues with Floatbot. It is meeting our expectations – our customers are happy too. But I think I would expect more from Floatbot – maybe some more cool features in future. Review collected by and hosted on G2.com.

Jaypalsinh G.

Full Stack Developer

Small-Business (50 or fewer emp.)

2/13/2023

"Floatbot - SimplifAI Conversational Automation"

4/5

What do you like best about Floatbot?

I was really impressed by how seamless the implementation of Floatbot was. It was delivered quickly and we were able to deploy it across channels without any issues. The user interface is easy to use and intuitive, making it simple for me to manage the chatbot. One of the features I really like is the analytics, which provide valuable insights into user intents and points of drop. Overall, Floatbot has been a convenient and effective solution for our business and I would definitely recommend it. Review collected by and hosted on G2.com.

What do you dislike about Floatbot?

Nothing so far, It's a fantastic tool... Review collected by and hosted on G2.com.

Kailash M.

Key Account Manager

Small-Business (50 or fewer emp.)

3/2/2023

"Floatbot made digital onboarding smooth for our customers"

3/5

What do you like best about Floatbot?

With Floatbot we were able to onboard our customers easily and it added to overall experience with our business Review collected by and hosted on G2.com.

What do you dislike about Floatbot?

There is no dislike, experience is good and must recommend to others Review collected by and hosted on G2.com.