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SurveySparrow Inc.

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2,068 reviews
  • 5 profiles
  • 13 categories
Average star rating
4.4
Serving customers since
2017

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SurveySparrow

2,041 reviews

SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

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ThriveSparrow

15 reviews

ThriveSparrow is an employee experience platform tailored for HR professionals. ThriveSparrow seeks to transform the workplace into a thriving ecosystem where employee experience meets organizational growth. What sets ThriveSparrow apart is its seamless combination of user experience, actionable insights, and holistic employee engagement features. At the heart of ThriveSparrow is the engagement surveys module, offering a wide range of customizable surveys, including wellness and pulse surveys. These tools allow HR professionals to monitor engagement and satisfaction of their workforce effectively. Its peer recognition module, Kudos which is far more than just a platform for employee recognition; is an integrated system that correlates with performance metrics, offering a 360-degree view of each employee's contributions. Another standout feature is the actionable analytics dashboard and org-wide employee engagement score heatmap. Here, HRs can dive deep into engagement metrics, thus facilitating data-driven decisions that make an immediate impact.

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SurveySparrow 360 Assessments

6 reviews

SurveySparrow is an end to end Conversational Experience Management Platform that helps you get a 40% better response rate.

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SparrowDesk

4 reviews

SparrowDesk is an AI-first customer service platform that helps businesses deliver fast, reliable, and scalable support across email and chat. With Luna, the AI Agent, SparrowDesk auto-resolves up to 45% of tickets, enabling 24/7 support without increasing headcount.

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SparrowGenie

2 reviews

SparrowGenie is your AI-powered proposal assistant and sales enablement workspace—built to eliminate busywork and accelerate deal cycles. From RFPs to security questionnaires and custom proposals, SparrowGenie helps revenue teams respond faster, smarter, and with brand-consistent messaging. Instead of juggling spreadsheets, Slack threads, and shared drives, teams use SparrowGenie’s centralized AI workspace to: - Auto-generate responses based on your curated content library - Collaborate in real-time across departments - Maintain compliance and consistency across every submission - Create pitch decks, technical docs, and sales content in minutes Sales reps. Solution engineers. Proposal managers. They all save time and close faster with SparrowGenie.

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SurveySparrow Inc. Reviews

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Profile Name
Star Rating
1408
549
82
9
20
Sarthak G.
SG
Sarthak G.
03/11/2026
Validated Reviewer
Review source: Organic

Easy to Use with Personalized Surveys

I use ThriveSparrow for 360 surveys for our leaders. I like its easy-to-use platform and the way it delivers unbiased and personalized reports according to our preferences. ThriveSparrow molds the surveys according to our needs, which is quite handy. I'm pleased with the cost savings it provides, and its user interface is smooth and easy-going, making setup straightforward.
Emler R.
ER
Emler R.
03/10/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Boosted Survey Completion with Engaging Conversational UI

I really like SurveySparrow's conversational chat-style survey format because it significantly increases our survey completion rates compared to traditional forms. The chat-based flow feels natural and engaging, allowing respondents to see only one question at a time like a real conversation, which drastically reduces drop-offs and gives us more complete feedback. I also appreciate the beautiful, enterprise-grade branding capabilities, as we can fully customize logos, colors, fonts, and URLs to match our brand perfectly. This professional look builds trust with our B2B clients in Germany. Additionally, the surveys are super responsive on mobile, maintaining a smooth and easy-to-complete experience even on phones, resulting in much higher mobile completion rates. Finally, the initial setup of SurveySparrow was straightforward and much smoother than we expected for such a feature-rich tool.
Wischman W.
WW
Wischman W.
03/08/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Transformative for B2B Feedback Management

I appreciate SurveySparrow for its balance of user-friendliness and professionalism, which fits perfectly with our German B2B requirements. The conversational survey style stands out the most — it's far less intrusive than traditional forms, leading to a real jump in response rates and higher quality feedback from our business customers. I value how straightforward it is to build and launch surveys without needing technical support. Our team can quickly create branded, GDPR-compliant surveys, saving us a huge amount of time. The clean and intuitive dashboard makes it easy to interpret results and share insights across departments. I also really like the customization and branding options, which allow us to adapt the look and feel to match our corporate identity without any design skills. This is crucial for maintaining trustworthy and brand-aligned interactions in B2B relationships. The setup process was very easy and low-friction, which is exactly what you want when rolling out a new tool in a busy B2B environment.

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HQ Location:
Palo Alto, California

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@surveysparrow

What is SurveySparrow Inc.?

Refine Employee Experience, The Better Way. The all-in-one Omnichannel Experience Management Platform

Details

Year Founded
2017