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Chatdesk

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13 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2016

Profile Name

Star Rating

12
1
0
0
0

Chatdesk Reviews

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Profile Name
Star Rating
12
1
0
0
0
MP
Matthew P.
09/09/2025
Validated Reviewer
Verified Current User
Review source: Organic

Beverlin Hills x Chatdesk: A dependable Customer Support partner for our growing brand

• The team proactively manages our customer support tickets with speed and thoughtfulness. • Communication is seamless, with regular check-ins that keep us confident our customers are being cared for. • They were extremely helpful during setup, guiding us through integrations and building the right systems for scale. • Their partnership has allowed us to maintain consistently positive customer interactions since launch.
JB
Jennifer B.
11/17/2023
Validated Reviewer
Review source: Organic

Great Chatdesk

easy to use, to communicate with and to navigate. User friendly and can use almost everyday. It has a usefull features.
NH
Nitta H.
09/04/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Customer Service Outsourcing Platform

Chatdesk Teams provides round-the-clock customer service on social media, email, and chat using trained US-based 'Superfans' who align with the brand's identity. It also handle all aspects of Superfan management, simplifying the workload.

About

Contact

HQ Location:
New York, NY

Social

What is Chatdesk?

Chatdesk is a customer support platform designed to help businesses enhance their customer service operations by converting customer interactions across channels like email, social media, and chat into manageable and efficient workflows. It provides solutions such as scaling customer support, increasing team productivity, and improving response times through its AI-driven tools and on-demand teams. Chatdesk integrates seamlessly with popular support platforms like Zendesk, Intercom, and Shopify, allowing businesses to expand their support capabilities without substantial overhead.

Details

Year Founded
2016