Transmon is India’s leading quality monitoring tool for automating and digitizing the entire quality monitoring framework for multiple communication channels (Voice/Non-Voice/In-store) across all customer experience (CX) touchpoints. Transmon is an End to End Quality Measurement, Management and Improvement Solution for Customer Service verticals. Approx. 60,000 TransMon licenses in use across India & International market.
eOriginal's eAsset® Management for Digital Mortgage is a comprehensive solution designed to streamline and secure the entire lifecycle of digital mortgage assets. It ensures that digital loans are created, stored, and managed with the highest levels of legal enforceability and compliance, facilitating seamless transactions from origination to the secondary market. Key Features and Functionality: - Secure eVault: Provides a trusted environment for the creation and management of authoritative di
World's 1st Google Powered Cloud Call Center: For companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, Call Center Studio by Alo-Tech is the web-based, pay-as-you-go solution running on Google, which is low cost, fast, easy, scalable and with complete enterprise functionality able to be set up anywhere in the world in 10 minutes.
Assembled is the all-in-one platform for modern support teams, combining AI agents with intelligent workforce management. With Assembled, teams resolve over 50% of interactions automatically, forecast demand with 90%+ accuracy, and optimize staffing across in-house and BPO teams for all channels. The result: support that’s faster, more efficient, and more human.
CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.
Keep your systems running smoothly with access to highly-trained support teams and quick response times
Lark combines a multitude of essential collaboration tools in a single interconnected platform, including Chat, Calendar, Creation and Cloud storage. These functions are always in sync, and are easy access from one to the next.
Call Tools has developed a cloud-based contact center solution that is designed to increase contact rates and accelerate sales revenue. Our software features include multiple ways to connect with customers and prospects while making it easy to monitor your team from anywhere with an internet connection.
Spectrio is an end-to-end digital signage solution powered by content and technology, allowing businesses to educate, entertain, and upsell customers. From digital menu boards to waiting room TV, video walls to custom video content, Spectrio is a turnkey solution for businesses that want to engage their customers and visitors. Spectrio Technology is at our core, which means your systems will always operate seamlessly. Turn-key install ensures you get up and running quickly, with a system that
Bevatel is a provider of integrated cloud communication solutions, specializing in advanced call center systems and customer relationship management (CRM) software. Established in 2006, Bevatel has been at the forefront of delivering scalable and innovative communication tools to businesses across Saudi Arabia and the Middle East. Their cloud-based platforms are designed to enhance customer interactions, streamline operations, and improve overall service quality. Key Features and Functionality:
NICE WFM is the most advanced AI-based workforce management tool—it uncovers hidden patterns, makes accurate forecasts, and identifies the best forecasting model and candidates during the hiring process. WFM uses AI to make forecasts and machine learning to generate schedules. Contact center leaders depend on WFM to engage employees and meet their work-life balance needs with dynamic schedule adjustments. NICE WFM users can move to the cloud to expand their reach and align with business strategi
Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience. Support and sales teams can automate tasks, increase efficiency, and drive revenue across multiple channels like voice calls and WhatsApp. Maqsam enables companies to expand market reach and establish a local presence with access to local numbers in hundreds of cities, connecting agents worldwide. Users can make and receive calls from computers or mobile devices, access unlimi
Naverisk is an excellent solution for MSPs and IT professionals looking for the core features needed in remote monitoring software. Wrapped in a all-in-one solution, Naverisk provides tools for device and network monitoring, alerting, auditing, patching, reporting, ticketing, workflow, automation, scripting, and much more.
Fully equip your people to succeed in the digital world with the preferred employee advocacy and social selling platform. Used by leading teams in marketing, sales, internal communications, and recruiting.
Jamie is an AI-powered meeting assistant designed to streamline the note-taking process for professionals. By capturing audio from meetings, Jamie automatically generates detailed summaries, transcripts, and action items, allowing users to focus entirely on the discussion without the distraction of manual note-taking. Operating seamlessly across various platforms, including online and in-person meetings, Jamie ensures that every important detail is documented accurately. With support for over 20