Product Avatar Image

Balto

Show rating breakdown
596 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.8
Serving customers since
2017
Profile Filters

All Products & Services

Profile Name

Star Rating

539
44
12
0
1

Balto Reviews

Review Filters
Profile Name
Star Rating
539
44
12
0
1
Verified User in Accounting
UA
Verified User in Accounting
09/09/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Love my Balto

The way items check off as you're talking to let you know you have completed that step.
Tomas S.
TS
Tomas S.
09/07/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Empowers Compliance and Conversation Management

I like that Balto can read what both I and the other person are saying. The way it follows the conversation helps me a lot, as it's the main thing I use for my script. I think it's awesome how you can click on different things, and it pops up with different things to say. The features really help me uncover deeper meanings behind calls and handle objections, giving me ideas of what to say. It makes it easier to follow a script and keeps me on pace with the call flow. Also, setting it up was very easy, took me like two to five minutes.
Nina P.
NP
Nina P.
09/03/2026
Validated Reviewer
Review source: Organic

Helpful Checklist, but Misses Some Spoken Input

The checklist is nice and it helps me when I get side tracked sometimes

About

Contact

HQ Location:
St Louis, US

Social

@balto_ai

What is Balto?

Balto is the world’s first AI workforce for the contact center. In an era where humans and AIs work together as equal partners, Balto is writing the playbook for how humans and AI divide job responsibilities. Balto’s AI workforce helps business leaders make better decisions, powers sales and customer service agents with superhuman knowledge, and automates time-consuming administrative tasks in the back-office. Learn more and book a demo at balto.ai

Details

Year Founded
2017
Website
www.balto.ai