Spectrio Reviews & Product Details

I partnered with ENPLUG and built digital signage integrator on their solution.

The reason is a sum of factors, like an easy-to-use dashboard, auto content generation, a variety of different apps, that are able to cover almost any client request.

One of the most significant benefits I have realized, Enplug provide fantastic clients service! Review collected by and hosted on G2.com.

[update from the Oct 2025]

I’ve spent 10 years building this integrator company, customer by customer, with a churn rate under 3%. That’s a rare achievement — it represents not only revenue but trust, reputation, and real relationships.

And then, without notice or any chance to prepare, Spectrio shut off an entire line of business. They explained OFAC compliance and the open invoices — and I accept that compliance is non-negotiable. But the way it was done — abrupt, no consultation, no orderly transition — erased years of work in one stroke.

What hurts more is the response tone. I tried to propose cooperation: account-based outreach, complementary hardware, building pipeline — a model where we add value instead of competing. Instead of exploring that, I got a flat “No thank you.” After a decade of partnership, that dismissal feels cold.

So yes — what comes through in my words is frustration, disappointment, and hurt. I kept it professional, but it was still deeply personal. Review collected by and hosted on G2.com.

They have good systems for simple video projects. Review collected by and hosted on G2.com.

They are dishonest and project managers, VPs, or even SVPs don't have any power to deliver what they promise. Review collected by and hosted on G2.com.

The fact they know how to bill you endlessly Review collected by and hosted on G2.com.

They wash their hands after collecting the money Review collected by and hosted on G2.com.

Spectrio offers excellent services at an excellent price! There is no comparison of the savings we get from this product! competitors in our area change over 5x the price. Spectrio's video-on-demand service allows us to keep our patients up-to-date on everything new happening in our clinic. Review collected by and hosted on G2.com.

There are sometimes delays in the updates showing on the lobby TV. This isn't a dealbreaker but you do have to remember to update the queue well before you need the message to show on the streaming device. Review collected by and hosted on G2.com.

Enplug software is intuitive and easy to use. Obtaining cost estimates and customer support were excellent and technical support response is very timely. Installation and setup was simple and it is easy to administer the site and its content. Review collected by and hosted on G2.com.

There was very little to dislike. Initial hardware, while inexpensive had some connectivity issues. Enplug upgraded us with Nvidia hardware, which has been problem free. In some cases due to our spotty wifi network, we hardwired the connection without issue. The new Nvidia hardware is reliable and stable and has been on 24/7. Review collected by and hosted on G2.com.

The user interface and apps are extremely easy to use. Set up of the device is easy and works great for the most part. Customer support is always responsive and helpful, but I'd say the best part is having the ability to remotely control numberous displays remotely. Review collected by and hosted on G2.com.

I've used enplug for over 7 years now. In many cases, it works just fine, however, I've ran into issues with the devices freezing, failing, and firewall issues. That said, they are fairly inexpensive to replace. Review collected by and hosted on G2.com.

When I was first setting up my account, the customer experience team was excellent. The team was very responsive and assisted my needs quickly. As far as the actual service, it has been a breeze setting up for external customer use, and the visuals are outstanding and crystal clear. The customization of the service is by far my favorite part. When you create templates, the editor is very user-friendly and much easier to use, and better than PPT. I love that the service continuously adds updated information to the apps (Because of Wi-Fi connection) like the Stock Market watcher and the Sports Center apps. I also enjoy that I receive complete control to communicate with the product. I can command the product to kill the app, clear cache, and re-start, making solving simple IT problems that much easier. -Sam M. Review collected by and hosted on G2.com.

There isn't much room to dislike this product and service.. The team is excellent, and the product is built to last and is simple enough to use. The company provides instructions and guides on how to get yourself up and running. My 2 cents would be: Continue to add new applications for customer visibility and send over tips and tricks to your customers so they can enhance the Enplug experience every now and then! Thank you! Review collected by and hosted on G2.com.

I really like being able to change or modify the content from any computer whether I'm at the office or traveling. I also really like that I can break up some of my content with weather updates and news in pictures. I feel like this keeps the viewer engaged. Finally, I like the fact I can adjust how long each slide is displayed. Some slides don't need to be displayed very long such as the weather, whereas some require more reading and being able to adjust how long they are displayed is very helpful.

The support they provide for any questions was easy to schedule. Jamelle, who helped me was great and provided great insight. My sales rep was also very helpful in getting me started. I appreciated that he continued to help me even after I committed to Enplug. Review collected by and hosted on G2.com.

Since I have a total of six televisions that I am using, setting every single one up individually can be time-consuming. However, once they are up and running they are maintenance-free. It's just a matter of updating your content from one source. Review collected by and hosted on G2.com.

The Enplug platform is so user-friendly, anyone can use it. Enplug also allows me to be creative: to upload videos with sound, moving images, YouTube videos, social media content, customize displayes, etc to keep content interesting. The scheduling capabilities are awesome to help keep things relevant without having to manually delete expired content or remember to log-in and upload something on a particular date. The Customer Support Team and tutorials available are really helpful - I used them to integrate our Enplug display into SharePoint and to stream Zoom meetings on our iBoard displays. As our Internal Communication team grows, I believe Enplug will be able to continue to support our needs and grow with us! Review collected by and hosted on G2.com.

The Dynamic App Playlist is challenging to understand and I wish there was there was a Microsoft Teams App available, although I hear one may be coming. Sound is all or nothing on the displays and so if I want to show a video without sound, I have to make sure it's uploaded silently. Review collected by and hosted on G2.com.

The best thing about Enplug is how easy it is to use. It is very user-friendly and has a lot of great easy-to-use templates. But under the hood are powerful tools that allow you to do some really awesome things that can help create an experience for your employees and consumers that is engaging and memorable. Review collected by and hosted on G2.com.

I have not come across anything that I dislike yet. The only complaint I could say is some of the apps don't let you customize the look of it (like the sports one). It would be nice to be able to customize the colors or borders of some of the apps for branding purposes. Review collected by and hosted on G2.com.