# Lark Reviews
**Vendor:** Lark Technologies  
**Category:** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 179
## About Lark
Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensures that teams can work efficiently from anywhere. Lark is the super app for work that consolidates chats, workflows, emails, documents, sheets, project management, and meetings in one place. Your team can plan, execute, and sync on work without disruption and focus on what matters to your business.



## Lark Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Lark, enabling seamless collaboration and productivity across various features. (40 reviews)
- Users appreciate the **comprehensive and user-friendly features** of Lark that streamline collaboration and enhance productivity. (39 reviews)
- Users value the **seamless team collaboration** in Lark, enabling effective communication and integration of various tools in one platform. (28 reviews)
- Users love the **real-time collaboration** features of Lark, enhancing productivity during meetings and teamwork. (21 reviews)
- Users value Lark&#39;s **all-in-one functionality** , combining collaboration tools, files, and communication seamlessly in one platform. (19 reviews)
- Daily Use (19 reviews)
- Integrations (19 reviews)
- Messaging (18 reviews)
- Easy Integrations (17 reviews)
- Intuitive (17 reviews)

**What users dislike:**

- Users experience a **steep learning curve** with Lark&#39;s extensive features, making initial usage and customization challenging. (12 reviews)
- Users face significant **integration issues** with Lark, disrupting workflow and complicating platform connectivity. (9 reviews)
- Users experience **slow performance** with Lark, especially during video conferences and screen sharing, despite occasional resolutions from restarts. (8 reviews)
- Users face **limited features** in Lark, making essential tasks and integrations challenging to manage effectively. (7 reviews)
- Users find Lark&#39;s interface to be **not intuitive** , often feeling overwhelmed by its numerous and complex features. (7 reviews)
- Users experience **slow loading times** with Lark, causing lag during meetings and impacting overall performance. (7 reviews)
- Users find the **limited customization** options frustrating, feeling overwhelmed by the numerous features and settings available. (6 reviews)
- Login Issues (6 reviews)
- Overwhelming (6 reviews)
- Users experience **performance issues** with lagging and instability, particularly when handling large amounts of data. (6 reviews)

## Lark Reviews
  ### 1. Collaboration, Meetings, and Doc Management all in one app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Lark?**

I like how everything is just in one place.
- Makes it much easier for someone who's older to be able to manage all my files and messages.
- I don't have to keep track of everything throughout all my software.

**What do you dislike about Lark?**

- The main thing is just the support and that sometimes it takes some time
'- There are occasional log in bugs, but that's about it.
- There are also sometimes less customizability in some areas.

**What problems is Lark solving and how is that benefiting you?**

Lark is helping me be able to talk to my fellow coworkers, get notifications directly to my cell and laptop, and be able to have all my notes and knowledge base stored in one place.

  ### 2. Business/ Academic Communication Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about Lark?**

-Calendar meetings ( you can see that caledar schedule of the person you are connected with)
-Customization of settings (to make it more personalized)
-Sorting of Documents/ sheets/ presentation
-Easy to navigate 
-"Moments Tab" feel like a breather and up-to-date news for a community
-Task and Meeting Tabs
-For daily using of task, meetings, calendar consistently smooth

**What do you dislike about Lark?**

as of now I don't have any problems or issues with the Lark

**What problems is Lark solving and how is that benefiting you?**

Organizing documents, meetings, calendars.
Video and sounds quality.
Navigation for a newbie in using a multi communication application

  ### 3. Lark is an essential tool for work

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yidi D. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2023

**What do you like best about Lark?**

1) Lark makes collaboration easy. Even group chat has different types to choose from, such as conversation or thread.

2) Lark has the best UIUX ever. It makes the whole working experience on Lark seamless.

**What do you dislike about Lark?**

Integrations with other work tools can be improved.

**What problems is Lark solving and how is that benefiting you?**

1) All-in-one system makes work experience seamless.
2) I especially love its document tool. Highly recommend (I really can't live without it).
3) Lark iterates really quickly. I notice new changes every week.

  ### 4. A global team collaboration game changer!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2023

**What do you like best about Lark?**

- Chat, docs, sheets, email, tasks - everything in one place
- Calendar scheduling with time zone feature
- Calendar scheduler (Free calendly!) 
- Image translation, doc translation, translated captions in virtual meetings - super powerful translation features
- Works seamlessly with global teams

**What do you dislike about Lark?**

There's a learning curve, but their customer support team helps you build your workplace from A to Z. They helped us migrate all our docs, set-up automations, get on our team on there and train them - 10/10 support experience.

**What problems is Lark solving and how is that benefiting you?**

- Collaboration with teams from other regions
- Tools cost savings (replaces slack, clickup, zoom, trello and others)
- Efficiency
- Culture and engagement

  ### 5. Overal good, but still need a lot of improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Nazarudin . | Flutter Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2023

**What do you like best about Lark?**

Lark is a user-friendly platform that is easy to navigate, making it simple to collaborate with colleagues and get work done. The platform offers a variety of features, such as messaging, video conferencing, file sharing, and task management, all in one place.

Users have also praised Lark's real-time collaboration capabilities, which make it easy to work together on documents and projects with teammates, even if they are located in different parts of the world. Additionally, Lark's AI-powered productivity features, such as scheduling meetings and transcribing voice messages, have been reported to save users time and increase efficiency.

**What do you dislike about Lark?**

Occasional glitches or technical issues, a learning curve for some of the more advanced features, and limitations in terms of customization options for certain aspects of the platform and the user interface can be overwhelming at first due to the sheer number of features and options available.

**What problems is Lark solving and how is that benefiting you?**

Video conferencing, can be slow or laggy, especially when there are a lot of participants in the call. There is also an issues with connectivity and stability, which can make it difficult to work effectively.

  ### 6. Great all in one product for productivity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Lark?**

I love that Lark has all the best productivity features in the market in one platform. I can use it to host video meetings, create automations to streamline a lot of the workflows I have currently running my newsletter media business.

**What do you dislike about Lark?**

I think there is definitely a learning curve in the beginning uncovering all the capabilities Lark offers but once you start using the features, it's quite intuitive

**What problems is Lark solving and how is that benefiting you?**

It combines all the tools I need in one platform so I don't have to purchase all kinds of tools in the market and it is very nice that I don't have to switch platforms all the time which reduces context switching cost

  ### 7. best team collaboration app in china

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about Lark?**

Lark puts all features we need in one place, and it's easy to use.

**What do you dislike about Lark?**

The database is not stable; when there is a large amount of data, the software runs slowly.

**What problems is Lark solving and how is that benefiting you?**

it helps me collaborate on documents, conferences, and messaging with my collegues

  ### 8. Lark offers numerous benefits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2023

**What do you like best about Lark?**

1. All in one platform: with integrated messaging, document collaboration, video conferencing and more.
2. Smooth communication: real time messaging 
3. Collaborative documents: multiple users can work on documents simultaneously, reducing attachment heavy emails.

**What do you dislike about Lark?**

Transitioning to a new platform like Lark might require time for users to learn its features and functionalities.

**What problems is Lark solving and how is that benefiting you?**

Collaborative documents

  ### 9. Awesome user interface with lots of exclusive features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kartik B. | Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** January 13, 2024

**What do you like best about Lark?**

Best application for content moderation and group discussion.

**What do you dislike about Lark?**

Technical glitches are a big concern in this application.

**What problems is Lark solving and how is that benefiting you?**

Improvement in the UI/UX

  ### 10. User-friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 19, 2024

**What do you like best about Lark?**

It has a lot of apps that boost productivity all in one platform

**What do you dislike about Lark?**

I have no complaints about Lark. I guess there were just some apps that were in a different language and hard to translate

**What problems is Lark solving and how is that benefiting you?**

It solves the inconvenience caused by having to switch through many different apps for work

  ### 11. Lark is all in one

**Rating:** 4.5/5.0 stars

**Reviewed by:** Phú (Pepsi) N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about Lark?**

The friendly Ux/ui and the suprised functions from Lark

**What do you dislike about Lark?**

The Lark sheet or Base is quite lag if the inside data is much

**What problems is Lark solving and how is that benefiting you?**

It has not been solved that is why I can not reply this part

  ### 12. Best business IM tool for corporates with a lot of integration and features.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Raju R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2023

**What do you like best about Lark?**

It's a dynamic IM app with a lot of features like task scheduling, meetings, buzzs, reminders, and last but not the least, group chats.

**What do you dislike about Lark?**

Can be less laggy in PC version, it gets stuck sometimes. But it's going good.

**What problems is Lark solving and how is that benefiting you?**

Business IM, sharing knowledge base with the team, video conferencing on the go.

  ### 13. All in one plus it actually works seamlessly!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sabrina G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Lark?**

The Base feature, the templates & emojis!

**What do you dislike about Lark?**

Mute & video button lags when clicked in a meeting.

**What problems is Lark solving and how is that benefiting you?**

UI & UX is next level compared to Slack, Zoom, Microsoft teams, Outlook etc.. Lark has allowed me to efficiently create documents and make my school work fun with the interactive UI & UX

  ### 14. Great product with a full suite of tools!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2023

**What do you like best about Lark?**

Lark is very easy to use and the suite of tools will serve for all your work related needs.

**What do you dislike about Lark?**

Because is new many people don't know it so people can be afraid to use it and prefer zoom or meet.

**What problems is Lark solving and how is that benefiting you?**

Lark is like having Google Meet, Drive, plus Slack plus Atlassian in one app!!!

  ### 15. The best business IM app in the market.

**Rating:** 4.5/5.0 stars

**Reviewed by:** jahanara k. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2023

**What do you like best about Lark?**

It's user friendly with documents keeper features and the best part is that it can be customized with a lot of things,

The Video and audio calls quality is quite good, compared to other platforms.

**What do you dislike about Lark?**

Nothing as such. It's headed in exactly right direction.

**What problems is Lark solving and how is that benefiting you?**

Instant messaging, internal team meeting, knowledge base sharing,etc.

  ### 16. A boon in the Business IM apps.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sharad C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2023

**What do you like best about Lark?**

It's compatible with every device also it have the smoothest IM web version available. Along with a knowledge base and privacy for each user.

**What do you dislike about Lark?**

Nothing as such to dislike. But it can be improved with text fonts.

**What problems is Lark solving and how is that benefiting you?**

Instant corporate meetings, instant messaging for the team, sharable knowledge base with limited access.

  ### 17. Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2023

**What do you like best about Lark?**

It is easy to use to almost no learning curve, able to choose & pin colleagues whom you liase with most of the time. It also provides several features from sharing documents, messages within the company.

**What do you dislike about Lark?**

Nothing at this moment to dislike the software

**What problems is Lark solving and how is that benefiting you?**

It helps with easy communication within the company.

  ### 18. Power user of Lark

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arun K. | Founder & CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about Lark?**

It's Video calling abilities with automatic transcription, the storage space Integrated with docs, sheets that can be used as powerful project management system.

**What do you dislike about Lark?**

The Mobile application is so heavy lots of unusable features like lark bot and the integration with Indian crms

**What problems is Lark solving and how is that benefiting you?**

I have been using lark since 2019, before that I used slack but lark is much more intuitive in terms of collaboration while in the video conferencing it's easy to create actionable

  ### 19. Best corporate IM app.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sankhani G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2023

**What do you like best about Lark?**

Interactive chat with a lot of options with the privacy customization, in app meeting scheduling and task assignment. Quite easy to use for beginners as well.

**What do you dislike about Lark?**

No dislikes as of now, Going great though.

**What problems is Lark solving and how is that benefiting you?**

Business instant messaging, knowledge base, document creation and sharing, easy team meetings.

  ### 20. CEO

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lunny X. | Founder &amp; CEO, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2023

**What do you like best about Lark?**

It will display voice translations text when have a call. For a global team, it's very useful

**What do you dislike about Lark?**

It cannot be used in Linux. There is a web based system but have no same user experience as APP.

**What problems is Lark solving and how is that benefiting you?**

Communication and sharing in a global team.

  ### 21. Awesome app

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohamed E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2023

**What do you like best about Lark?**

Lark is an awesome app that exceeded my expectations. I like the idea of having all the capabilities in one place. Once you get used to it, probably you will like it more than using messaging apps, document apps, and communation apps and solely rely on it.

**What do you dislike about Lark?**

Create more shortcuts to facilitate accessibility from keyboard.

**What problems is Lark solving and how is that benefiting you?**

Having all features in one accessible place

  ### 22. nice work suite full of features

**Rating:** 5.0/5.0 stars

**Reviewed by:** David C. | s, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2023

**What do you like best about Lark?**

it is the most complete suite for business to manage your office and workflow

**What do you dislike about Lark?**

Sometimes a bit caothic, but with each update it improoves

**What problems is Lark solving and how is that benefiting you?**

It's used for internal messaging, Documents sharing and project tracking

  ### 23. All-in-one collaborative solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Lark?**

I can communicate with my teammates through both chat and meetings, check emails, set OKRS and manage my tasks. I can even collaborate on documents and databases - All within the same app.

**What do you dislike about Lark?**

There is nothing that comes to my mind right now!

**What problems is Lark solving and how is that benefiting you?**

Team disconnects and cross-departmental silos, employee engagement, instant communication and cross-cultural communication.

  ### 24. Nice try on lark

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2023

**What do you like best about Lark?**

It provides several open api for developers to build the group app, which enhances the experience of group work.
And it's UI is clean and elegant, I feel comfortable with it.

**What do you dislike about Lark?**

Not yet, kinda expensive but that's my own problem.

**What problems is Lark solving and how is that benefiting you?**

Team work efficiency enhanced.
More joy chatting with lark bot added to groups.

  ### 25. Best Integrated All In One Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2023

**What do you like best about Lark?**

I like its seamless and endless integration of doc, sheet, slides, calendar, emails and more, which does not only boost efficiency but also promote collaboration among team members.

**What do you dislike about Lark?**

It is slightly overloaded when you have everything in one place

**What problems is Lark solving and how is that benefiting you?**

It is all about one in one. In Gsuite, you need to do the doc in one place, and email in another place, and then message in another place. Here, you can just focus on one thing

  ### 26. The best collaboration tool ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Lark?**

It's so easy to use, and it's very global friendly. I can chat in real time with my colleagues around the world, when I used to have to use Google translate.

**What do you dislike about Lark?**

No dislikes, I LOVE it. I think more people should use it!

**What problems is Lark solving and how is that benefiting you?**

I used to have difficulty working with my teammates abroad due to language barriers. I couldn't understand them that well and that made our team slow down a lot. But I think Lark is really the best tool for global collaboration!

  ### 27. Lark is the team communication software that saves our lives as a team.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Lark?**

The document editting function is perfect.

**What do you dislike about Lark?**

Sometimes the bots can be difficult to learn

**What problems is Lark solving and how is that benefiting you?**

Lark provides a Knowledge Management platform for our startup team. Within Lark, we could do all the functions of our team within one communicating platform.

  ### 28. Lark changed the way we work as a team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Lark?**

- Chat features, calls
- Doc sharing, multiple doc collaborators 
- Database and the automations it offers
- Calendar scheduling - so useful to book meetings with clients!
- The emojis
- Approval in-app
- Salesforce integration

**What do you dislike about Lark?**

I wish there were more integrations, but you can set-up your custom integrations too.

**What problems is Lark solving and how is that benefiting you?**

- Communication with the team
- Engagement
- Document collaboration
- Data analytics
- training and onboarding

  ### 29. Best Management Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dylan W. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 09, 2023

**What do you like best about Lark?**

Everything in one place way better than teams or slack

**What do you dislike about Lark?**

Nothing so far. Love the app and every function it has

**What problems is Lark solving and how is that benefiting you?**

Centralized app where I could find everything

  ### 30. Lark is amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dylan Wu . | Enterprise (> 1000 emp.)

**Reviewed Date:** August 09, 2023

**What do you like best about Lark?**

I love lark, best thing way better than teams or slack

**What do you dislike about Lark?**

Nothing, lark is perfect everything about lark is good.

**What problems is Lark solving and how is that benefiting you?**

All in one very easy and convenient

  ### 31. Lark has been great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abhishek M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Lark?**

The fact that Lark interfaces various software

**What do you dislike about Lark?**

Too many functions and features which needs to be documented

**What problems is Lark solving and how is that benefiting you?**

Lots of easy access.

  ### 32. Solid all-in-one workplace solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 19, 2023

**What do you like best about Lark?**

Easy to use, lots of good and helpful features. Built-in video calling, messaging, email, etc. makes things helpful keep all work stuff in once place.

**What do you dislike about Lark?**

There isn't really anything I dislike about Lark. It's nice.

**What problems is Lark solving and how is that benefiting you?**

The difficulty of having different documents, video calls, and messaging apps across various programs and places. It makes things really easy for work all in one unified place.

  ### 33. Best Tool for Companies (All in One)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Muhammad H. | Head of Digital Marketing, Enterprise (> 1000 emp.)

**Reviewed Date:** July 23, 2022

**What do you like best about Lark?**

I at Xiaomi is using the specially customised version of Lark known as MiWork and it is one of the best things happened to be me at Xiaomi. We are using lark/MiWork for all sort of communications, be that calling, video conferencing or text messaging, Its flawless in almost every sort of area. Lark Docs is also integrated in MiWrok where we can use docs and sheets hassle freely and all at once we can share with the complete team. Integrations are super easy while using Lark. The best thing about Lark is Lark Docs and the ease to edit the documents. We have complete team on Lark and we can easily find any colleague on it as well. Calendar is also very well managed on Lark.

**What do you dislike about Lark?**

Lark Sheets is the only thing which I not like the most. Its not bad but I think it can be improved a lot. it should inspire a little from Google Sheets. This is the only improvement that can be done on Lark. Another issue is about the app that it doesn't notify all the time despite all the permissions.

**What problems is Lark solving and how is that benefiting you?**

So the best thing about Lark is that it has everything at one space, You can literally do anything while being on Lark. There is no single office task which isn't managed by Lark in my opinion so Kudos to the team lark.

  ### 34. A great notion alternative

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2023

**What do you like best about Lark?**

A solid product for both personal and team use. Highly recommended for anyone who wants to streamline and organize their work.

**What do you dislike about Lark?**

There might be a bit of learning curve upfront for new users.

**What problems is Lark solving and how is that benefiting you?**

Lark streamlines product management and development life cycles.

  ### 35. Lark, maybe too powerful?

**Rating:** 3.5/5.0 stars

**Reviewed by:** Abir E. | Product, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 01, 2022

**What do you like best about Lark?**

I like how lark is a centralized application wit access to all kinds of enterprise solutions. It is extremely helpful in streamlining
 our organization andd its overall workflow.

**What do you dislike about Lark?**

Lark Tasks aren't good enough, they arent visual and cant be used. Lark Calendar can't sync easily with other applications, and overall - the platform is restrictive in some key areas.

**What problems is Lark solving and how is that benefiting you?**

It is helping my organizations communications and workflow. We can store documents, schedule meetings, and have indepth conversations. The cosmetic features like buzz and recall are also helpful.

  ### 36. Extremely capable software, sometimes overwhelmingly so

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** September 13, 2022

**What do you like best about Lark?**

Lark essentially combines all of the necessary business tools into one. It's like a blend of Google Drive, Zoom, Evernote, Microsoft Office Suite, Microsoft Outlook, Gmail, Microsoft Teams, Calendar, To-Doist, and more. All are well-functioning and pretty intuitive.

**What do you dislike about Lark?**

Sometimes too much of a good thing can be overly complicated. When everything is in one, it becomes challenging to prioritize information and organize processes with team members and even for personal projects.

**What problems is Lark solving and how is that benefiting you?**

Lark helps centralize communication, file sharing, calendar organization, email, information tracking, video calls and meetings, note-taking, and more. This leads to more efficient work with fewer interruptions and unnecessary communication elements, like formalized emails.

  ### 37. Overall is a good all-in-one software, but with some shortcomings

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2022

**What do you like best about Lark?**

Completely eliminates the need for emails with internal communications. Can be used for project management, team organization, OKRs, expenses, PTO requests.

**What do you dislike about Lark?**

Auto-correct frequently doesn't work or miscorrects words, so it is difficult to do any copywriting in Lark docs. Bittables are nice, but has very limited capabilities. No cross-sheet collaboration.

**What problems is Lark solving and how is that benefiting you?**

Team-wide communication is easier with Lark  (over email).

  ### 38. Perfect for professional use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Neha K. | Learning Facilitator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2021

**What do you like best about Lark?**

The best part about this application is that it shows that schedule of an employee, has calendar with important events. It also has a zoom meeting connector and also utilizes Google drive and other applications within it.

**What do you dislike about Lark?**

I didn't dislike anything in it however it would have been great if following the schedule of an employee the messages are delivered. For example if the working hours of an employee is from 10 a.m. to 5 p.m. and anyone is trying to connect to them after the working hours it should show a popup to them that message is delivered however they are not available.

**Recommendations to others considering Lark:**

I highly recommend using lark for professional communication channel.

**What problems is Lark solving and how is that benefiting you?**

I am able to differentiate between my personal conversation and professional conversation with the help of it.

With lark assistant I am able to to quickly e solve problems.


Lark announcements as an essential reminder and allows us to access or get the information about important events very quickly. There is also a buzz option which is really very helpful in emergency scenarios.


The employers can easily maintained  social ethical decorum here. 


It also ensures the privacy of of higher management by not allowing the lower level employees to directly connect with them on lark. For example, I don't have the the permission on lark to call certain department employees.

  ### 39. LARK as an office communication tool

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 14, 2022

**What do you like best about Lark?**

Lark is probably the answer to office communications and coordination save for some slight shortcomings

**What do you dislike about Lark?**

Sometimes it overpowers other formats and embeds, especially on the phone

**What problems is Lark solving and how is that benefiting you?**

It is a unified interface and is useful in inter team communication, sharing of reports , daily calls etc

  ### 40. Intelligent software

**Rating:** 3.0/5.0 stars

**Reviewed by:** Sourabh M. | Investment Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2022

**What do you like best about Lark?**

It has excellent security protocols and support. It has a smooth operation across desktop and mobile apps.It has a huge assortment of workflow tools such as messaging , contact creation etc.

**What do you dislike about Lark?**

It has unlimited cloud storage for Enterprise users only.This application has no notification bell and calendar so sometimes there is a chance that one can miss their meetings.

**What problems is Lark solving and how is that benefiting you?**

Conferencing and sharing options are visibly and simple to use even for the tech challenged people .Also sharing content with others is easy .Making documents and presentation is also easier .

  ### 41. A lot of potential but falls short to Slack

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 25, 2021

**What do you like best about Lark?**

You can customise the UX/UI for Lark but it requires tech integration & effort. Lark is great for search, type in a keyword and the relevant chat groups are pulled almost instantly. Also, the translation AI is amazing.

**What do you dislike about Lark?**

I transitioned from Slack to Lark so it may not be the most objective opinion, but I felt that the UX / UI was not the best. Message formatting is the worst; you aren't able to bold or underline or do any text formatting at all (that requires tech work from Lark's side). And you aren't able to organise your chat groups so it is pretty messy.

**Recommendations to others considering Lark:**

Don't have too high expectations

**What problems is Lark solving and how is that benefiting you?**

Internal team communications, and integration with the other internal apps / tools that we use. Lark is great for cross-functional teams especially if they are based in Mainland China, you can copy and forward messages to other parties easily. Other than that, hate to compare but this isn't the bestplatform for biz communication.

  ### 42. lark prevent future chronic disease

**Rating:** 4.5/5.0 stars

**Reviewed by:** OM PRAKASH M. | Web Content Writer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2022

**What do you like best about Lark?**

Seamless collaboration experience. Ease to use and friendly interface. Updated new features.more fastand quick actionableworking freatures.easy task handlings and doing quick ly.

**What do you dislike about Lark?**

It have not Commits and branches. It does not provide GitHub type. Collaboration with the team who work on a project. It does not provide co-ordination in the team.

**Recommendations to others considering Lark:**

Ease to use and friendly interface .

**What problems is Lark solving and how is that benefiting you?**

I am solving human resources problem s with lark. Because human resources in any company have important role. We realized benefits of it.

  ### 43. My experience using lark

**Rating:** 5.0/5.0 stars

**Reviewed by:** William R. | software engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2021

**What do you like best about Lark?**

Lark is the best free collaborative tool. We can text, video call, set tasks, admin can add team members and assign to departments. And for a startup, it is a very inexpensive solution.

**What do you dislike about Lark?**

Not faced any issue. It would have been much better if we had more resources for indept learning on how to better use it.

**What problems is Lark solving and how is that benefiting you?**

Team collaboration, using calendar for team schedule, and drive to share files.

  ### 44. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Parveen C. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2021

**What do you like best about Lark?**

The best part of this software is that it has integration with third party software like Google drive or calendar; it fetches all the information from there and show that. It also shows that zoom or other meeting software links there as well. It's easy to use.

**What do you dislike about Lark?**

UI is not so great, has some issue with text features as well. Need to work a lot on that. It shouldn't have any max cap of participants or atleast increase the limits of participants for the time being.

**What problems is Lark solving and how is that benefiting you?**

Team communication, documentation I am using it. It's good to use for internal communication. Sharing screen and controlling from remote are great features. Love that totally!

  ### 45. Absolutely Love this All-in-One Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rachel Q. | Market Researcher, Enterprise (> 1000 emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about Lark?**

I love the instant messaging feature the most. I use it so often that I rarely even email anymore.

**What do you dislike about Lark?**

It was not very intuitive. It does take a longer learning curve than I would have liked.

**What problems is Lark solving and how is that benefiting you?**

It does it all. I can IM colleagues, Send video , images and the document cloud is AMAZING!

  ### 46. Collaboration Portal for Students, Teachers and TA

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2022

**What do you like best about Lark?**

There are many out of the box capabilities - group forum, invite members, share docs, collaborate on text chat. Calendar function and video chat capabilities is a nice out of the box feature.

**What do you dislike about Lark?**

A step by step guide on what to do to utilize the tool would be nice to have. It will help in quick adoption of the multiple out of the box features available in the product.

**What problems is Lark solving and how is that benefiting you?**

Use an online portal for student/teacher/TA collaboration. Email is an age-old technology and not the right medium for collaboration.

  ### 47. Effective team communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patricia M. | Sócio proprietário, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2021

**What do you like best about Lark?**

I like being able to multitask in one place: from attending a meeting, accessing and attaching documents/files and I can view previous conversations of the groups I participate in, which is not always possible depending on the application.  I can communicate with my work team and collaborate instantly. I believe that Lark is more complete and could replace other similar applications.

**What do you dislike about Lark?**

I have been using the Lark for a short time now and there is nothing that I think needs improvement so far, it meets all my professional needs and all my co-workers are satisfied.

**Recommendations to others considering Lark:**

I consider Lark to be the best application on the market for team communication because it is easy to use and has all the main features necessary for effective communication.

**What problems is Lark solving and how is that benefiting you?**

Lark helps me communicate quickly with my work team and all the necessary resources. It's great to not need multiple applications and to use Lark for instant messaging, meetings, and transfers.

  ### 48. Growing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Melinda S. | Correspondence Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2021

**What do you like best about Lark?**

I like that because it's a newer software, It's continuing to add features and updates like being able to snooze notifications. It also offers a free plan (up to 10 people) which is great for those who are on a lower budget.

**What do you dislike about Lark?**

One of the downfalls is it does have a maximum limit of participants for meetings regardless of if you choose the free plan or a paid one. If you have a smaller company, then it should be fine.

**What problems is Lark solving and how is that benefiting you?**

The ability to search within documents has made things a lot easier. It's also beneficial that it saves all conversation history, should we need to revisit a previous chat.

  ### 49. Lark is automated help des

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2021

**What do you like best about Lark?**

I used to work as a facilitator in stones2milestones when I used lark for almost six months where I used it for different purposes like query resolution, and Lark connected us with an appropriate agent. Before Lark, we were on WhatsApp and everything used to be haphazard but through lark, for particular concern, we got an agent and that saved our time

**What do you dislike about Lark?**

I almost liked everything. The thing I disliked is the company had right to give rights to its user so, for example, stones2milestones had right who can use and communicate so I couldn't connect with my other colleague

**What problems is Lark solving and how is that benefiting you?**

I worked as an academic intern in stones2milestones and there I used it as a tool to create my daily notes and documents are easily shared through lark,Secondly I used it for instant messaging and sometimes video calling.Lark has many inbuild useful templete

  ### 50. Team Collaboration with LARK

**Rating:** 4.5/5.0 stars

**Reviewed by:** Zeel P. | SAP ABAP Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 06, 2022

**What do you like best about Lark?**

When you want to work with different teams or team members, LARK is best for you. It is also great for work from home set up in this pandemic. I like how each component works excellently with the software, from Google docs, messenger to meetings and calendars.

**What do you dislike about Lark?**

I Have not experienced any technical difficulties or issues, But I suggest improving GUI and Chatbox.

**What problems is Lark solving and how is that benefiting you?**

Lark gave my team more time to operate and made communication and collaboration much easier for us.


## Lark Discussions
  - [How does Lark app work?](https://www.g2.com/discussions/lark-how-does-lark-app-work) - 1 comment

- [View Lark pricing details and edition comparison](https://www.g2.com/products/lark-lark/reviews?page=3&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-05-17+03%3A50%3A30+-0500&secure%5Bsession_id%5D=7132b7ab-9ae0-414f-92f1-f7caaf7fdaea&secure%5Btoken%5D=b3f4661e2247c203a530ca524f43b2a3cd990ef87d7d8c26703cdf532d59ed79&format=llm_user)
## Lark Integrations
  - [Cal.com](https://www.g2.com/products/cal-com/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)

## Lark Features
**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Business Instant Messaging**
- File Sharing
- Notifications
- Search

**Knowledge Pages**
- Templates
- In-Content Feedback
- Versioning and Version History
- Decision Trees
- Duplicate Detection
- Content Editor

**Communication**
- Feedback
- Confidence Levels
- Messaging Integrations
- Onboarding

**Collaboration Tools**
- Screen Sharing
- Presentations
- Whiteboarding
- Live Chat
- Hand Raising

**Design**
- Graphics
- Templates
- Themes

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**In-store tasks - Retail Task Management Software**
- Logistic activities
- Order management
- Shelf replenishment
- Inventory and price check
- Stock auditing
- Store audit and compliance

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Note-Taking Software**
- Autonomous Task Execution

**Agentic AI - Employee Intranet**
- Autonomous Task Execution
- Adaptive Learning

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates

**Knowledge Base**
- Q & A
- Link Sharing
- Searchable

**Pre-Meeting Tools**
- Templates
- Scheduling
- Agenda

**Business Instant Messaging **
- Audio Conferencing
- Video Conferencing

**Knowledge Dissemination**
- Page Analytics
- Permissions
- Knowledge Sharing
- Notifications
- Advanced Search
- Browser Extension
- Organization
- Other Integrations
- Knowledge Integrations

**Goal Creation**
- Team OKR
- Individual OKR
- Mind Mapping
- Action Item Creation

**Meeting Coordination**
- Scheduling
- Recording
- Participant Permissions
- One-Click Join

**Collaboration**
- Multi-User Collaboration
- Real-Time Communication

**Task management - Retail Task Management Software**
- Task tracking
- Task planning and execution
- Task allocation

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support

**Platform Additional Functionality**
- Self-Service Portal
- Automated Team Introductions
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Security**
- Verification
- Role-Based Permission
- Public vs Private

**Meeting Tools**
- Minutes
- Notes
- Digital Workspace
- File Sharing

**Business Instant Messaging**
- Mobile Application
- Web Application
- Integrations

**Software Type**
- Mobile
- Browser Application
- Desktop Application

**File Types**
- Export
- Import
- Web Publishing

**Analytics and reporting - Retail Task Management Software**
- Task reporting
- Replenishment visibility
- Shrinkage reporting

**Agentic AI - Knowledge Base**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Objectives and Key Results (OKR)**
- Natural Language Interaction
- Proactive Assistance

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Platform Data**
- Time-to-Productivity Reporting
- Onboarding Process Reporting
- Visualization

**Content**
- Trackable Analytics
- Import
- File Viewing
- Update Notifications

**Post-Meeting Tools**
- Task Delegation
- Participant Email
- Meeting Analytics

**Edit & Revise**
- Revision History
- Suggestion Mode
- Document Editor

**Generative AI - Business Instant Messaging**
- Text Summarization

**Agentic AI - Video Conferencing**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**Communication**
- Social Features
- Tagging 
- Upload 
- Comments

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**Integrate & Embed**
- Calendar
- Website
- Applications

**AI - Business Instant Messaging**
- AI Powered Search
- Smart Notifications
- AI Powered Language Translation
- Content Generation

**Agentic AI - Meeting Management**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Operating System**
- PC Operating System
- Mac Operating System
- Linux Operating System

**Agentic AI - Business Instant Messaging**
- Cross-system Integration
- Natural Language Interaction

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- AI Text-to-Speech
- AI Image-to-Text

**Agentic AI - Document Creation**
- Proactive Assistance

## Top Lark Alternatives
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,399 reviews)
  - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,277 reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,024 reviews)

