Lark Reviews & Product Details

What I like most about Lark is how seamlessly it brings all the essential collaboration tools together in a single interface. Having chat, calendar, drive, and meetings in one place removes the “app-switching fatigue” that comes with jumping between platforms and noticeably improves my productivity. I also find that its documents (Lark Docs) make real-time collaboration feel natural, especially with embedded task lists and automated reminders, which I consider far better than what I’m used to in traditional office suites. Review collected by and hosted on G2.com.

The platform is extremely feature-rich, but it also has a steep learning curve. Since Lark brings chat, docs, calendar, and project management together in one place, it can feel overwhelming for new team members to figure out at first, especially when they’re trying to navigate all the settings. I just wish there were more simplified onboarding tutorials that help users get comfortable with the deeper integrations without feeling lost in the interface. Review collected by and hosted on G2.com.

I love that Lark is an incredibly rich tool with numerous features for messaging and collaboration, which makes managing work seamless. The integration with other tools like Jira and ticketing systems is effortless, allowing alerts and updates to be streamlined, which significantly enhances productivity. I find Lark to be very stable, with no issues experienced, and its GUI is very rich, making the user experience extremely satisfying. The initial setup of Lark was very easy, adding to its usability and convenience. The robust stability and the excellent user interface are standout features for me. I am so impressed with Lark that I would rate my likelihood to recommend it to others as a perfect 10. Review collected by and hosted on G2.com.

Overall, I find that all of its features are quite good. There isn't much else to say, as everything works well. Review collected by and hosted on G2.com.

What I like most about Lark is that it brings team communication, video meetings, document collaboration, and scheduling into one workspace. This makes it easier to stay organized, collaborate in real time, and manage daily work without constantly switching between different tools. It helps our team work more efficiently and stay aligned throughout the day. Review collected by and hosted on G2.com.

For new users, understanding all the features can take some time. The platform offers a lot of tools, which is great in the long run, but clearer in-app guidance or onboarding would make it easier for team members to get started. After the initial learning phase, the experience is smooth for daily work. Review collected by and hosted on G2.com.

Lark is a reliable tool for instantly getting in touch with people by chats, and allows to collaborate for work. Connect via audio calls, video calls, and chats seamlessly any time.

It has a very versatile and easy to use UI for all the users, inbuilt with amazing widgets, tools and arrangement of everything is amazing and so easy to access and select.

Lark is a leading tool in market for communication and collaboration works.

Flexibility of using Lark is great feature, as it can be installed and used on laptops, mobiles phones easily. Allows to do work flexibility from any place with out restriction on the app. The platform is breeze for so many people who needs to do work different locations from there office. Its a great tool for connecting and communication with teams, customers while travelling. Its a great tool selection for all corporate employees to keep there clients engaged and connected every time.

The app even allows to share docs through safely, you can also use this software for sending files internally or even with external people. It is safe for all kind or sharing and business conversations. Review collected by and hosted on G2.com.

Some times while using the application via mobile, i have experienced that not all the feature are supported on mobile screens. Review collected by and hosted on G2.com.

Lark provides an all-in-one platform where I can easily communicate, share files, and collaborate with my team. The interface is clean, real-time chat is reliable, and the integration of video calls, tasks, and cloud storage in one place makes it very efficient for both communication and learning. Notifications are clear, and it helps me stay organized while working remotely. Review collected by and hosted on G2.com.

Sometimes the app feels heavy and can lag when handling large files or switching between multiple features. The learning curve for new users can also be slightly steep since it has so many tools bundled together. Mobile notifications occasionally get delayed, which can affect timely responses. Review collected by and hosted on G2.com.

I have been thoroughly impressed with Lark's document management tools, which facilitate not only efficient company document sharing but also the creation of tables, charts, and graphs essential for ongoing projects. The easy setup process initially caught my attention; I navigated through its interfaces seamlessly without requiring any additional support. Lark's capability to notify team members of document changes and allow for simultaneous reviews and edits has significantly streamlined our collaborative efforts, saving the team considerable time. I appreciate its seamless integration which enhances the everyday workflow, making Lark a tool that I've grown to love. Lark's seamless nature and its ability to solve document management issues effortlessly contribute to its incredibly high recommendation score of 10 out of 10 from me. Review collected by and hosted on G2.com.

Nothing, I like everything about it. Review collected by and hosted on G2.com.

I like how Lark has the abilities of Google Docs, Google Sheets, and a built-in database creator. This allows me to work on bases and integrate a lot of functions for it that helps me cascade a lot of updates to our internal stakeholders easily. I use this everyday (Monday to Friday) and I've never had any issues with the platform itself.

It is easy to implement a lot of changes in the platform, such as creating group chats, setting up bots and bases, among other things. I also like that Lark makes it easy to integrate my work email onto the platform. Review collected by and hosted on G2.com.

I guess this is very nit-picky of me, but I don't like how Lark functions on a web browser (stuck using Lark web because of ChromeOS). You cannot call directly and would have to set up a calendar invite for a quick call that you could have easily done on the Windows program. Review collected by and hosted on G2.com.

The website is user-friendly and offers various features such as Meetings, Calendar, and Docs, with easy integration of other apps. The mobile app version is the best. Review collected by and hosted on G2.com.

Some features on the mobile app, such as viewing recorded meetings, are not available on the website; they can only be viewed on the mobile app. Review collected by and hosted on G2.com.

It's all-in-one so your shortcuts are from one app. Review collected by and hosted on G2.com.

Because it's all-in-one, nothing is great. It's just subpar. Every time you respond to a thread, another chat appears in your pipeline so you've got to close threads consistently. They send you marketing details through the app. No such things as calls going over, you've got to extend calls timelines through the calendar. Tables are massive in size - a 0.22GB SQL database is 3.15GB using their tables because of their foundational formatting. External sharing is exceptionally convoluted. Bidirectional syncing across external apps isn't really bidirectional.

Probably the nail in the coffin though is that if you purchase a seat and you have turnover, you still pay for that seat. There is no way to cancel this from the platform. There's also no way to cancel your account from the platform. Support's response to trying to cancel your account? "Reach out to your bank to cancel your card and create a new one so that you don't get charged by us anymore"

No such thing as notifications on upcoming subscription renewals, so when you get charged every 6 months and you ask to cancel, you can't because "you already paid." So, if you want to delete your account and disband the organization, "Just log back in later when your subscription has finished and cancel then" Forget prorated refunds, not a thing.

Service and policies are terrible and realistically, for the amount of money you spend, you're better off going to specialized tools that actually do really well at whatever they do versus one singular place that does everything in a sub-par fashion. Review collected by and hosted on G2.com.

I like the easy user interface of Lark because it's really easy to use. I also appreciate the features like 'bump' and 'burst,' which notify inactive members, making them very useful for me. The AI-powered app provides a meeting feature where we get an AI summary afterward, which is really beneficial for reviewing any missing points during meetings. Review collected by and hosted on G2.com.

I could say that sometimes when I try to join a meeting, it doesn't connect due to some location problem. Review collected by and hosted on G2.com.