--- title: Lark Reviews meta\_title: 'Lark Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 191 reviews by the users' company size, role or industry to find out how Lark works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 191 scale: '5' date\_modified: '2026-08-27' parent\_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications ---

# Lark Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Lark but has limited features.  
  
Are you part of the Lark team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

Built by ByteDance, Lark is an enterprise AI workspace designed for seamless human-agent collaboration. It unifies teams, communication, knowledge, and business workflows in one connected environment with an open architecture for AI models and agents. By bringing work into one place rather than scattering it across separate apps, Lark gives AI complete, real-time context and the native ability to act across the entire business. Today, organizations in more than 190 markets use Lark to turn AI into measurable business value.

* * *

Seller
 [Lark Technologies](https://www.g2.com/sellers/lark-technologies-ab8d4472-aa71-4552-8d1c-06f9cf7661e6)
Discussions
 [Lark Community](https://www.g2.com/products/lark-lark/discuss)
Languages Supported
 

Arabic, German, English, French, Hindi, Indonesian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Tagalog, Thai, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Solution Type
 
All-in-One

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## Pricing

Pricing provided by Lark.

### Starter

$0.00

50 Users

### Pro

$12.00

500 Users

[
View More Pricing Information
](https://www.g2.com/products/lark-lark/pricing)

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## User Insights

Average based on 191 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

[Sign in to view](/login)

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## Lark Integrations
(15)

What do users say about integrations?

Integration information sourced from real user reviews.
[Show More Integrations](https://www.g2.com/products/lark-lark/integrations)

  

 ![Ratih D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ratih D.")
RD

Ratih D.

Project Administrator

Small-Business (50 or fewer emp.)

8/27/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"All-in-One Workspace That Keeps Everything Centralized—and Easy to Search"

5/5

What do you like best about Lark?

What I like most about Lark is that it is a comprehensive, all-in-one workspace platform. It seamlessly integrates essential communication and productivity tools—including messaging, video meetings, email, calendars, and cloud storage—into a single interface. Having everything in one place eliminates the hassle of constantly switching between different applications, as all our discussions, documents, and meetings are centralized.

Additionally, I really appreciate its powerful search functionality. It makes finding specific files, messages, or information fast and effortless. Overall, my experience with Lark's AI and automated features has been very positive and valuable for our daily operations. Review collected by and hosted on G2.com.

What do you dislike about Lark?

While Lark offers advanced document creation capabilities with Lark Docs and Sheets, its file import and export compatibility with external document formats needs significant improvement.

Formatting Breakdown on Import: When importing external files, particularly .doc or .docx documents from Microsoft Word, the original layout often becomes distorted. This is especially noticeable with embedded tables, where cell formatting, borders, and column alignments break upon import.

Table Handling & Export Issues: When creating documents directly in Lark Docs that contain long, multi-page tables, exporting them presents major usability challenges. Long tables often get improperly truncated/cut off at page breaks during export, or in some cases, Lark automatically converts the tables into static images instead of retaining them as editable text and standard formatting.

Impact:

These issues disrupt seamless collaboration and cause noticeable friction in our workflow. Team members have to spend unnecessary time manually re-formatting imported files and fixing broken tables before sharing deliverables with clients. Furthermore, converting exported tables into images limits further editing by recipients and creates visual inconsistencies in formal documentation.

Suggestions for Improvement:

Enhance the Import/Export Engine: Upgrade the document conversion engine to preserve native Microsoft Word structures, text alignments, and editable table layouts more reliably.

Proper Multi-page Table Exporting: Ensure long tables flow naturally across page breaks during export without getting cut off or flattened into images.

Import Preview Feature: Provide a quick layout preview before finalizing imports, allowing users to spot and adjust formatting discrepancies upfront. Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

Unified Meeting Workflow & Cost Efficiency

The Problem Solved: Previously, scheduling required Google Calendar and video calls had to be conducted via Zoom, forcing us to manage and pay for multiple separate platforms.

How It Benefits Me: Everything is now integrated natively inside Lark. I can schedule, invite, and conduct meetings within the same application. When recording meetings, I save them directly to Lark's cloud storage—freeing up local laptop storage and ensuring recordings are always accessible. Eliminating the need for third-party subscriptions like Zoom also saves operational costs.

Streamlined Project & Task Management

The Problem Solved: Managing deliverables across disconnected apps often resulted in missed deadlines and poor visibility into team workloads.

How It Benefits Me: Using Lark Base, project and task management is significantly more structured. I can configure custom views, assign responsibilities, and set up automated reminders to ensure no project deadlines are missed. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

 ![Mica H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mica H.")
MH

Mica H.

Head of Sales Support

Mid-Market (51-1000 emp.)

8/18/2026

"Powerful engine for complex operational systems — three years in, still finding new capabilities"

5/5

What do you like best about Lark?

We've built a full operating system across 3 business nature on Lark Base, covering project management, LMS, accounting tables, HR and etc.

For a no-code/low-code platform, it holds up impressively well under genuinely complex relational and financial logic. Table linking and formula flexibility let us model real structures that we can extract valuable info from.

The no-code layer means more of our team can build directly, which has meaningfully boosted efficiency and data visibility. CLI access opens the door to real automation beyond the UI, and there's a lot more depth in the platform than most people realize (ex we use Help Desk as our inner team support). Documentation is well done in English which matters a lot for our team.

I've used Lark for close to three years, and it keeps delivering surprises — witnessed the team continuously optimizes and rolls out new features, you can watch evolve over time. Compared to similar tools on the market, Lark is the one I'd genuinely recommend. Review collected by and hosted on G2.com.

What do you dislike about Lark?

Rather than dislike more like few of limitation of feature that I used often. Scale limitations are a consideration: each table caps at 20K records by default. There's an archive option that reportedly extends this up to 1M, but I haven't explored it myself yet and not sure what limitations come with it. Performance also noticeably degrades as record count and formula complexity grow, though there was a significant update last year that improved this.

Sync Base has its own limitations and is worth calling out separately: if a sync base disconnects, the downstream impact can be significant, especially once real data is flowing through it. Wouldn't recommend building core base data directly on top of a sync base.

Integration is another gap. Many common software tools in the market don't have native connectors to Lark, so we often have to route through third-party automation platforms just to bridge the two.

Pricing is also a pain point. Subscription tiering isn't very flexible. Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

Lark Base is the backend for our entire operating system, replacing what would otherwise require custom software development. It handles complex logic while still being accessible enough for non-developers on our team to build and iterate directly. That gives us speed, better visibility into our data, and less dependency on engineering resources.

The newly rolled-out AI feature also opens up a lot of possibilities. A good example is drafting formulas with AI: it works well and enables teammates who have ideas but lack coding experience to turn those ideas into something real. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

 ![Yeoh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yeoh S.")
YS

Yeoh S.

Lead Solutions Architect

Small-Business (50 or fewer emp.)

8/18/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Lark Scales with Us: Flexible Workflows, Automation, and Clear Dashboards"

5/5

What do you like best about Lark?

Lark is more than a standard collaboration tool. With Lark Base, it can grow alongside our business, from simple task tracking to more structured and complex workflows. We had been using Lark 2 years, now through Lark CLI, we had connected with AI tools to support automation where needed. We also like part where the data captured across the system can be easily presented in dashboards, giving our team clearer visibility of operations and supporting better decisions. Review collected by and hosted on G2.com.

What do you dislike about Lark?

Although Lark provides flexibility to customise workflows, it can sometimes be challenging to determine the most suitable structure and approach for building them. Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

Lark has replaced most of our tools for communication, data storage, and operational workflows. Today, around 80% of our operations, including sales, project management, attendance, and leave applications are managed through Lark. This has significantly reduced software costs. With these modules centralised in one platform, we can also streamline workflows and create a more consistent data foundation for AI agents to support the team effectively. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

 ![wilson l.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "wilson l.")
WL

wilson l.

COO

Mid-Market (51-1000 emp.)

8/16/2026

"Lark Streamlines Collaboration and Workflows in One Flexible Platform"

5/5

What do you like best about Lark?

We have been using Lark as one of our key internal collaboration platforms, and overall, it has been a very positive experience.

It allows us to consolidate many of our daily workflows into one platform. We use it for email and internal messaging, as well as collaboration and operational processes such as leave applications, claims, CRM, project tracking, and internal approvals.

Having these functions in one ecosystem makes communication faster, reduces the need to switch between different applications, and gives our teams better visibility of ongoing tasks and processes. The workflow and approval features are also very useful in helping us standardize internal processes and improve efficiency.

Another strong point is the flexibility of Lark. We can customize Base, workflows, and forms according to our business requirements, which has allowed us to gradually digitize and automate many manual processes.

Overall, Lark has become an important part of our day-to-day operations. It has helped us improve communication, collaboration, process efficiency, and visibility across different departments, while also giving us a good foundation for further automation and AI adoption. Review collected by and hosted on G2.com.

What do you dislike about Lark?

So far only positive experience, nothing bad to share about. Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

Lark helps us solve the problem of having too many separate tools and manual processes across the organization. We use it as a central platform for email, internal communication, collaboration, leave and claim management, CRM, project tracking, approvals, and workflow automation. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

 ![Keith N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith N.")
KN

Keith N.

Director

Small-Business (50 or fewer emp.)

8/10/2026

"Replaced our group chats, spreadsheets and paper forms with one system run the business on"

5/5

What do you like best about Lark?

I'm the person who both signs off on the tools and builds them, so I've used Lark from the admin console down to the API. That's a different vantage point from most of the team, and it's where the product either holds up or doesn't.

Lark Base is why we stayed. It looks like a spreadsheet, so ordinary staff aren't scared of it, but underneath it's a proper relational database — linked tables, lookups, rollups, forms, views, dashboards and automations. I've used it to build the things a small company would otherwise either pay for separately or do badly in Excel: operational trackers, internal records, approval-driven processes, and management dashboards that update themselves.

The automation and approval layer is what turns it from a database into a system. A record changes, the right person gets notified in the chat they already have open, they approve it on their phone, the record updates. Nobody has to remember to chase anything.

For anything Base can't do natively, the Open Platform API is genuinely good — I pull external data in, batch-update records and push notifications programmatically. Most no-code tools have a ceiling you hit and then you're stuck; here, if you can code, the ceiling is high enough that I've never had to abandon something halfway. Review collected by and hosted on G2.com.

What do you dislike about Lark?

There's so much in the platform that new users feel overwhelmed, and you have to budget real time for training and for people simply getting used to it. As the person who does that training, I'd say this is the single biggest reason a rollout stalls — not because anything is broken, but because staff will keep falling back to whatever they already know until you've walked them through it and closed the door on the old way.

Anycross is the weak link. Next to established integration platforms it feels second-rate: very few third-party connectors, and the ones that exist are often built on outdated connector or API versions. It's an odd gap, because the underlying Open Platform API is strong — so if you can write code you're fine, and if you can't, the no-code integration story is much thinner than the rest of the product would lead you to expect.

Features and documentation land on Feishu well before Lark. You read about a capability, go looking for it, and find it isn't on your side yet, or the English documentation hasn't caught up. If you're building anything non-trivial, expect to be working a version behind.

The row limits are the most concrete example of that gap. Feishu Base handles up to 2 million rows per table; Lark Base is still capped at 20,000 on our plan. On top of that, Base slows noticeably once a table gets large and formula- or link-heavy. The mobile app is fine for viewing and simple entry, but not for building. Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

Our information used to be scattered — conversations in one app, files in another, the real operational data in spreadsheets on someone's laptop, and follow-ups depending entirely on whether a person remembered.

Lark consolidated that. Records live in Base with a proper structure, procedures are documented in Wiki where people can actually find them, routine notifications and status updates run themselves, and management can look at a dashboard instead of asking three people for an update. The practical benefit is less re-keying of the same data, a clear audit trail of who changed what, and far fewer "can you send me that file again" messages.

The bigger benefit is speed of change. When a process isn't working, I can restructure it in an afternoon instead of raising it with a vendor and waiting. We start with a rough Base, let people use it, then add forms, permissions, approvals and dashboards as the process settles. For a company that can't justify buying a separate system for every problem, that's the difference between improving continuously and being stuck with whatever we bought three years ago. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

 ![Filbert L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Filbert L.")
FL

Filbert L.

Chief Technology Officer

Small-Business (50 or fewer emp.)

8/6/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Lark: The Most Complete, Seamless All-in-One Platform for Our Team"

5/5

What do you like best about Lark?

Lark is an all-in-one business operations platform that brings everything our team needs into a single, fully integrated system, no more juggling disconnected tools. The interface is clean and intuitive, so onboarding new team members takes almost no ramp-up time. Integrations across Lark's own modules (docs, chat, approval, base, calendar) work seamlessly, which has cut down a lot of manual data re-entry between departments. Performance-wise, it stays fast and responsive even as our usage scales across teams. In terms of pricing, the value we get relative to cost is strong, it effectively replaces several separate subscriptions, which translates into real ROI. Support and onboarding from the Lark team have also been responsive whenever we've needed help getting things set up. On top of that, the built-in AI features add real intelligence to daily workflows from smart suggestions to automation making the whole platform feel more proactive rather than just a passive tool. Overall, it's the most complete and integrated business operations solution we've used. Review collected by and hosted on G2.com.

What do you dislike about Lark?

The storage included is already quite generous, but if your team needs more, you'll need to purchase additional storage on top of the existing plan. It would be great to see more flexible or scalable storage tiers included as usage grows. Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

Before Lark, our team relied on multiple separate tools for communication, document collaboration, scheduling, and approvals. This led to scattered information, duplicated work, and slower decision-making across departments. Lark solves this by consolidating all of these functions into one integrated platform, so information flows in one place instead of being fragmented across different apps. On top of that, Lark's integration with AI Agents has been a huge productivity boost. The AI can handle tasks directly within Lark on my behalf, from drafting responses to automating routine work, so I can focus on higher-value tasks instead of manual busywork. Altogether, this has benefited us through faster cross-team collaboration, fewer delays in approvals and communication, better visibility into ongoing work, and now AI-assisted productivity, saving time and reducing the operational overhead of managing multiple disconnected systems. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

  

 ![Faiz A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Faiz A.")
FA

Faiz A.

Management Information System

Mid-Market (51-1000 emp.)

8/10/2026

"All-in-One Workspace That Simplifies Our Daily Workflow"

5/5

What do you like best about Lark?

What I love most about Lark is its all-in-one ecosystem that seamlessly integrates chat, documents, project management, calendar, and AI into a single platform. It completely eliminates app fatigue because our team doesn't need to constantly switch between different tools. Features like Lark Minutes for automatic meeting summaries and Lark Base for project tracking have significantly boosted our operational efficiency and collaboration speed. Review collected by and hosted on G2.com.

What do you dislike about Lark?

Overall, my experience with Lark has been very positive. Because the platform offers so many feature-rich capabilities, there can be a slight learning curve for new team members initially, but they usually get the hang of it quickly once onboarded. Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

Lark helps solve the problem of fragmented communication and app overload by consolidating chat, video calls, docs, base databases, and project tracking into one unified platform. This benefits us by reducing subscription costs, eliminating context switching, and significantly speeding up overall team execution and collaboration. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

  

 ![Haniif R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haniif R.")
HR

Haniif R.

Project Manager

Small-Business (50 or fewer emp.)

8/6/2026

"Centralized Solution That Boosts Team Collaboration"

4.5/5

What do you like best about Lark?

I really like Lark's integration of all features, which has synchronized all my data in one app. The feature I like the most is Lark Base, because it allows the use of data from other features and the creation of automations and workflows, like sending messages using Lark Bot when data status becomes completed. I can also set up a daily reminder of our progress. The help from Lark Base AI in creating formulas is a big plus when I'm unsure. Lark Base is very user-friendly, even for non-technical users like myself. I can structure databases, collaborate easily with my colleagues, and customize user roles and permissions. I also appreciate the drag-and-drop dashboard and real-time data features, making it versatile for different views like Kanban. Review collected by and hosted on G2.com.

What do you dislike about Lark?

I sometimes experience bad connection in Lark Meetings, but it is slowly disappearing. Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

Lark integrates all the features we need in one app, synchronizing our data. We use it for chatting, documentation, meetings, project management, email, and approvals. It eliminates the need for multiple tools, streamlining our workflow. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

  

 ![Karol Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karol Z.")
KZ

Karol Z.

Data centre incident response analyst

Enterprise (\> 1000 emp.)

4/28/2026

"Lark: An All-in-One Powerhouse"

5/5

What do you like best about Lark?

Lark is like Swiss multitool knife has all inside and even though is so complex doesn't slow down your computer. I love how you can easily search for anything and everything within one software without any additional changes, its smoothly integrates with other programs and addons that can be added without a delay, as you probably predict it has also AI capability build in so no need to search outside, thanks to multi channel build hep is always one channel away Review collected by and hosted on G2.com.

What do you dislike about Lark?

There is nothing I dislike in Lark but would be nice to be able to group the channels for ease of categorisation based on your choice. My current view is one massive group of channels Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

Speed of communicating with other teams and access to multiple resources from one tool is very helpful and saves me a lot of time resources. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

  

 ![Cesar R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cesar R.")
CR

Cesar R.

Finance Improvement

Mid-Market (51-1000 emp.)

8/18/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Lark Streamlines Approvals and Boosts Cross-Team Collaboration"

4.5/5

What do you like best about Lark?

Lark has been highly instrumental in streamlining our approval processes. Its robust features enable faster decision-making across the company while significantly improving communication and collaboration between departments. By centralizing workflows and facilitating real-time coordination, Lark helps our teams operate more efficiently, respond more quickly, and make better-informed decisions. Review collected by and hosted on G2.com.

What do you dislike about Lark?

While Lark has significantly improved our approval process and cross-functional communication, there is still room for improvement in areas such as workflow customization, third-party integrations, notification management, and the overall user experience when handling complex or large-scale data. Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

Lark helps us streamline approvals, improve cross-functional communication, and centralize workflows. This allows us to make faster decisions, reduce manual follow-ups, improve visibility, and enhance overall operational efficiency. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

## Questions about Lark? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Lark
](https://www.g2.com/products/lark-lark/discussions/new)

GU

Guest User
•
Last activity about 4 years ago

How does Lark app work?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/lark-how-does-lark-app-work)

[
View all Discussions
](https://www.g2.com/products/lark-lark/discuss)

## Pricing Options

Pricing provided by Lark.

### Starter

$0.00

50 Users

### Pro

$12.00

500 Users

### Enterprise

Contact Us

[
View More Pricing Information
](https://www.g2.com/products/lark-lark/pricing)

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##### ##### Lark Features

Business Instant Messaging

File Sharing

Notifications

Search

Business Instant Messaging 

Audio Conferencing

Video Conferencing

Collaboration Tools

Screen Sharing

Presentations

Real-Time Chat

Meeting Coordination

Scheduling

[
View More Features
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##### Categories on G2

[Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[Video Conferencing](https://www.g2.com/categories/video-conferencing)[Document Creation](https://www.g2.com/categories/document-creation)

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