Simplicity, easy to setup, Integration is very simple. It works well and it offer a lot of features for the first tier. Pricing is reasonnable.

It helps me collect and organize feedback in a simple way. I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health education content. Because my work involves patient communication, wellness programs, follow-up activities, and educational outreach, understanding people's experiences and feedback is important. What I love most about Simplesat is that feedback collection, survey distribution, response tracking, and reporting are available in one place. I can create surveys, share them through different channels, and review responses without spending much time managing separate tools. The setup was easy and the interface was simple to understand from the beginning. I use survey creation, satisfaction ratings, response collection, survey sharing, and reporting features. These help me gather feedback after consultations, wellness programs, and health education activities. I also like that responses stay organized and are easy to review when looking for patterns or areas that may need attention. Another useful thing is the flexibility in how surveys can be delivered. Email delivery, links, embedded surveys, and different satisfaction measurement options make it easier to collect feedback from different groups. The reporting and feedback insights help me understand overall satisfaction levels and identify common trends from responses. Performance has been reliable during regular use, and moving between survey creation, distribution, and feedback review feels smooth. The platform provides a good balance between ease of use and useful feedback management features without feeling overly complicated. Overall, it fits naturally into my daily workflow and helps me manage feedback in a more organized and structured way.

What I liked the most so far was the interaction with the Simplesat team; they were very resolute in addressing my needs. I think the internal dashboards are quite cool and seem like they will be very useful. Additionally, the support part is easy and the product's usability is very intuitive. The ease of use greatly facilitated the migration process from Delighted to Simplesat, allowing me to perform many tasks on my own, without needing support help. The initial setup process was very easy, without any difficulty.