I love the extremely responsive Chat support. It starts with an AI bot but you can very quickly get to a knowledgeable human. This time I had some interesting issues getting an integration with HubSpot to work. Vicktor, from support was very patient and listened well, taking the time to really understand my problem. In the end, Viktor figured out what I was doing wrong and the integration is working! Thanks to viktor this time but Support has been exceptional each time I've needed it.

Their customer support is truly outstanding. Every question is answered thoroughly and promptly, and their team is always ready to help without ever making us feel like our questions are insignificant. Beyond that, we love how customizable the surveys are and how intuitive the data collection process has been. Our dashboards and topics are set up exactly the way we need them, perfectly tailored to what works best for us as a company. Overall, Simplesat provides a supportive, knowledgeable, and genuinely friendly experience!

I particularly appreciate the customizable interface of Simplesat, which allows me to tailor our surveys to our corporate identity. By being able to adjust CSS stylesheets, I can ensure that fonts, colors, and backgrounds are precisely aligned with our brand image, which is of great importance to us. Furthermore, the integration of Simplesat into our ticketing system Autotask PSA is an essential feature for us, ensuring a seamless flow of our work processes. I find the customer support from Simplesat to be reliable and helpful, which provides great assistance in case of problems or questions. I find the documentation excellent and the setup was relatively easy, making the onboarding to Simplesat straightforward. I also like the simple 14-day trial period without requiring credit card information, which gave us enough leeway to thoroughly test the features of Simplesat.