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CallRail

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1,658 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2011
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CallRail Reviews

Review Filters
Profile Name
Star Rating
1264
331
37
10
16
SL
Samantha L.
IT Manager at Altria Theater
03/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Powerful Call Tracking and Conversation Intelligence with Seamless Marketing Integrations

CallRail is powerful in tracking all calls, chats, ensuring that a report concerning customer interactions and engagement is well received The platform creates a detailed call reports after solid analysis on campaigns performance and calls The app integrates with marketing tools including HubSpot, Google Ads and this makes sales and marketing work together The program has powerful conversations intelligence, helping the company to understand the needs of customers and increase on sales quality
Bethany R.
BR
Bethany R.
02/24/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Simplicity and Powerful Support Make CallRail an Essential Tool

I like CallRail because of its simplicity. Nothing is overcomplicated, everything is easy to find, and it's also easy to port phone numbers in. I especially love the support I've been in contact with; they've been incredibly helpful. The simple dashboard allows me to see everything at a glance to analyze calls and make sure we're being the most efficient we can be.
Chelsea V.
CV
Chelsea V.
02/19/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Reliable Attribution with Easy Setup

CallRail is one of the better 'set it up and actually trust the data' options, especially for campaign attribution, call QA, and lead routing. It stops leads from slipping through the cracks and makes reporting easier. I like that it removes the guesswork and makes ROI obvious. It's easy to use and train people to use, and the initial setup was easy.

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HQ Location:
Atlanta, GA

Social

@CallRail

What is CallRail?

CallRail's AI-powered lead intelligence platform delivers the tools businesses need to market smarter, drive more quality leads, centralize communications, and convert leads to customers. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.

Details

Year Founded
2011