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CallRail

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1,715 reviews
  • 1 profiles
  • 11 categories
Average star rating
4.5
#1 in 3 categories
Grid® leader
Serving customers since
2011
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CallRail Reviews

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Profile Name
Star Rating
1306
345
37
11
16
SAURABH B.
SB
SAURABH B.
Software Engineer at Infogain India Pvt. Ltd
05/04/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Simple Setup, Powerful Call Tracking, and Responsive Support

CallRail has a simple UI and a quick setup, which keeps things easy for me as a user. It offers one of the best call-tracking services, and it helps create analysis around which ads are driving business. APIs are available for custom integrations, and the support team is responsive and helpful. AI can also help with in-call transcription and keyword tracking.
Faith K.
FK
Faith K.
Digital Marketing Specialist
04/30/2026
Validated Reviewer
Review source: Organic

Streamlined Call Management with Reliable Analytics

I find CallRail easy to use with a nice interface and trustworthy analytics. I also appreciate the unique and helpful round robin feature, which is great for my work because I run an ad campaign with multiple stakeholders in different territories. This feature ensures that calls are distributed equally to each advertiser, which is really beneficial. Additionally, the initial setup was pretty easy, and my organization successfully uses it for over 500 businesses.
SS
Samantha S.
04/28/2026
Validated Reviewer
Verified Current User
Review source: Organic

Effortless Call Tracking and Management

I use CallRail for our marketing phone calls, and I love how easy it is to navigate and log everything based on incoming marketing calls. I appreciate how it enables us to easily track calls and call any missed ones back. I value the feature that tracks a phone call and provides insights like how long it took to answer and the potential financial impact of missed calls. The initial setup was easy too.

About

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HQ Location:
Atlanta, GA

Social

@CallRail

What is CallRail?

CallRail's AI-powered lead intelligence platform delivers the tools businesses need to market smarter, drive more quality leads, centralize communications, and convert leads to customers. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.

Details

Year Founded
2011