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Billtrust

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518 reviews
  • 2 profiles
  • 8 categories
Average star rating
4.4
#1 in 8 categories
Grid® leader
Serving customers since
2001
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Profile Name

Star Rating

340
137
27
5
9

Billtrust Reviews

Review Filters
Profile Name
Star Rating
340
137
27
5
9
Ankit .
A
Ankit .
02/04/2026
Validated Reviewer
Review source: Organic

Streamlines AR Processes, Needs Setup Precision

I like how Billtrust eCommerce changes the tone of collections. Instead of reminders and nudges,customers just pay because everything is visible and easy.Our AR team feels less like debt collectors and more like account managers,which is a big shift.The shift to self-service has reduced delays and made incoming payments far more predictable.Using Billtrust eCommerce alongside our ERP and CRM ensures invoices,customer terms and payment status stay aligned,cutting down on manual updates.
Aman .
A
Aman .
02/03/2026
Validated Reviewer
Review source: G2 invite

Streamlined AR Management, Needs Simplified Admin

I like how Billtrust eCommerce provides B2B customers a self serve portal for handling invoices and payments,replacing inefficient email chains.It effectively removes friction without being pushy,allowing customers to see their balances and make payments in a way that feels natural.This shift has allowed our AR team to stop micromanaging accounts and focus on real exceptions.The service feels seamless by blending into our process without demanding attention,running quietly in the background once customers are onboarded.It also significantly reduces unnecessary emails and requests for resending information,alleviating daily mental overhead for our AR team.
Rohtas .
R
Rohtas .
02/02/2026
Validated Reviewer
Review source: Organic

Streamlined AR with Room for Improvement

I like how Billtrust eCommerce changes customer behavior without friction.Once invoices and payment options are clearly visible,people pay faster without being pushed.It quietly reduces follow ups and makes AR feel more controlled instead of reactive.

About

Contact

HQ Location:
Hamilton, NJ

Social

@Billtrust

What is Billtrust?

Finance leaders turn to Billtrust to get paid faster while controlling costs, accelerating cash flow and maximizing customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands move finance forward with AI-powered solutions to transition from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes.

Details

Year Founded
2001
Ownership
NASDAQ: BTRS