Products

Whether contact center, email, chat, social media or online, use powerful tools that reveal information and insights for measurable performance improvement.

CustomerFlows is a modern, AI-powered CRM designed specifically for lead-driven businesses, including Home Services and Tour Operators. It eliminates messy setups and provides a 360-degree view of your customer journey from the very first click to the paid invoice. Unlike bloated enterprise CRMs, CustomerFlows focuses entirely on what moves leads through your pipeline. It features an AI Lead Qualifier that engages prospects 24/7, a Provider-Independent Unified Inbox that captures messages acros

CustomerCloud is a modern customer support tool designed to enhance business responsiveness, resolution efficiency, and scalability. It offers a fully integrated suite for smart communication, enabling businesses to streamline their customer interactions through powerful automation and seamless conversation management. Key Features and Functionality: - AI Assistant: Leverages artificial intelligence to coordinate tasks, automate workflows, and provide predictive scheduling and planning, ensuri

A general purpose helpdesk solution for SME, capable to handle different business scenarios in different industries with flexibility and versatility. We run either on-premise or on-cloud, meeting clients' compliance requirements.

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience for 2,000+ custo

Kapture is a business automation platform that helps organisations manage sales, operations and customer service through a simple interface.

SAP Service Cloud orchestrates seamless service experiences to support customers throughout their entire journey. It bridges the gap between front-office engagements and back-office processes and delivers the next generation of self-service.

Mailchimp is a leading marketing automation platform trusted by over 11 million users, from small businesses to global brands like TEDTalks, Shutterstock, and Boston Market. With AI-powered insights, seamless integrations, and expert support, Mailchimp helps businesses connect with customers, drive revenue, and build lasting brand loyalty across email, social media, and more.

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic f

Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across support channels with AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered over 5.5 billion interactions since 2016.

Contentsquare’s Digital Experience Analytics Cloud enables Marketing, eCommerce, Operations, Analytics, and Product teams to understand what makes their customers click so they can prioritize the right actions for creating better web and app experiences that drive more revenue.

Omnisend is an email & SMS marketing platform with a suite of features made specifically to help ecommerce stores grow their audience and sales faster. One-click integration with major ecommerce platforms, pre-made automation & email templates, and award-winning 24/7/365 live customer support make it easy for online merchants of any size to sell more — all without the exaggerated cost. Join more than 115,000 ecommerce brands that use Omnisend to grow their businesses on autopilot, conver

Workday HCM helps customers master the transition to a new era of work, reinventing work, unlocking engagement and executing for growth with a secure foundation. It's a comprehensive, global HR suite, including core HR, talent, and benefits, all designed to help companies transition with confidence. Workday HCM is adaptable, flexible, scalable, and global, and includes Workday Skills Cloud for data-driven talent strategies. Workday AI, embedded within the Workday architecture and leveraging 600B

8x8 connects people and organizations through seamless communication on the industry’s most integrated platform for Customer Experience, combining Contact Center, Unified Communications, and CPaaS APIs.

CustomerCentric Selling offers sales training designed to improve sales performance through sales workshops that deliver the sales process and selling skills to increase revenue.

CustomerNearMe is a B2B lead generation and prospect management platform that helps businesses discover local businesses by category and location. Users can find potential customers, organize prospects, manage leads through an 8-stage pipeline, export lead data to CSV, and track follow-ups in one place. It is designed for sales teams, digital marketing agencies, and businesses looking to simplify local business research and prospecting.

CustomerBridge AI is an advanced AI-driven voice agent designed to revolutionize customer support by handling up to 85% of customer inquiries instantly, ensuring 24/7 availability with zero wait times and eliminating agent burnout. The platform seamlessly integrates with existing CRM, helpdesk, and phone systems, allowing businesses to deploy the AI solution within 24 hours without any coding requirements. Key Features and Functionality: - 24/7 Always-On Support: Provides continuous customer a

CustomerFinderBot is an AI-powered marketing tool that utilizes artificial intelligence to scan social media platforms like Twitter and Reddit, analyzing keywords, sentiment, and user engagement to identify high-quality leads. It automates the process of finding potential customers, saving time and effort for startups, entrepreneurs, marketers, and small businesses. This powerful tool not only saves you countless hours of manual prospecting but also significantly boosts your sales potential by c