Orbiit Reviews & Product Details

If you have a community you would like to activate and/or further enable connection in, Orbiit is the software to use! Orbiit helps your community members interact and meet with each other seamlessly to have productive, relevant, and memorable one-on-one conversations.

Orbiit is a great tool to help community builders, especially those that might be managing virtual ones, large ones, ones where new folks join frequently, and/or spread out ones, create 1:1 connections on a regular cadence.

The UX is attractive and easy to use and set up. The team is super responsive and helpful. We use Orbiit monthly and our community members love it!

I absolutely recommend Orbiit for those trying to enable deeper connections and build a more active community. Review collected by and hosted on G2.com.

Depending on your subscription you may miss out on really unique and customizable matching criteria questions that can impact the quality of matches made. Review collected by and hosted on G2.com.

Orbiit is the single best tool I use inside my online community today. Our clients love it and it has naturally created connections and referrals without any ongoing work on my part. It's incredible the impact it's already had after less than a year!

It is so easy to implement. I set up my first sessions, which took about an hour, and then was able to duplicate those and set them up for the rest of the year. Also, whenever I had a question, I had a dedicated CSM to help support me. Review collected by and hosted on G2.com.

It would be amazing if they added even more out-of-the-box templates created by experts and if they enabled AI text generation within the templates. This may be on their roadmap, I'm not sure! Review collected by and hosted on G2.com.

Orbiit is a game-changer in professional networking, offering an unparalleled experience marked by superb customer care all in the name of supporting thriving communities. The customer service is exemplary, with a responsive team dedicated to ensuring user satisfaction. Quick query resolutions and personalized assistance showcase their commitment to user success.

Orbiit's community marketing strategy sets it apart, creating a dynamic space where like-minded professionals connect- enhancing networking, providing a valuable arena for collaboration and knowledge sharing. Orbiit offers an effortless way for members to stay connected and build meaningful relationships. Review collected by and hosted on G2.com.

Orbiit has been nothing short of wonderful for our business and members. Review collected by and hosted on G2.com.

We appreciate being able to offer peer connection opportunities for our community without the behind the scenes lift of having to coordinate logistics. Review collected by and hosted on G2.com.

We look forward to Orbiit developing more robust pre-connection prep tools (ie. sharing more information about members with each other before they hop into a video chat) Review collected by and hosted on G2.com.

As a community manager, I'm always on the lookout for tools that can help me better engage with my audience and build stronger connections within my community.

After using Orbiit, I must say that I'm impressed with its capabilities. The platform matches members within my community based on their interests, backgrounds, and other relevant criteria. This has made it easier for me to facilitate meaningful conversations and connections within my community, which has led to a more engaged and active user base.

Their support is very reactive, and issues flagged are usually resolved within the same day. Review collected by and hosted on G2.com.

The tool can sometimes be a bit clunky and isn't always user-friendly. It can be manually taxing to set up engagements, which is frustrating. Review collected by and hosted on G2.com.

Orbiit makes it easy for our association to engage our community in meaningful connections and have the discussions that transform healthcare. We were able to quickly multiply the number of networking opportunities we offer, which is the number one request we receive from our members. It's an easy platfrom to use and we're getting great feedback from users. Review collected by and hosted on G2.com.

On a few occastions we've received feedback that users experienced a bad connection on Orbiit's platform. Review collected by and hosted on G2.com.

Orbiit has helped with our NPS scroe, churn rate, and upsell $$. The platform is easy to use, and easy to implemente. We have been with Orbiit for almost 2 years, their CSM support have been consistent. Review collected by and hosted on G2.com.

I wish it integrated with our CS platform for better data analysis. Review collected by and hosted on G2.com.

Orbiit is solving a hard problem that few SaaS solutions are currently tackling. It would have taken us forever to build our own community member matching solution, so we're really glad that Orbiit provides a nice solution off the shelf.

The customer support is also really good - I was actually able to hop on a call with the cofounder to give feedback. They always respond quickly. Review collected by and hosted on G2.com.

Issues can take a while to resolve, and you can't update a campaign after it is already in flight. Getting more visibility into opted-in users would be nice as well to act as a better admin (e.g. a user is unsure when their match time is and asks us to pull it). Orbiit also has some issues with email deliverability with the emails often going to promotions or spam (though they seem to be improving here). Review collected by and hosted on G2.com.

I love how simple it is to set up and to manage on an ongoing basis! Low effort, high impact! Review collected by and hosted on G2.com.

I wish that we could add more custom questions on the simpler plan. I also wish that we were able to update the standard questions because they do not work for us - we have had to simply remove any question that didn't make sense. Review collected by and hosted on G2.com.

It is fairly good at delivering error-free matching + video platform capabilities that support connections. The Orbiit team is very responsive to questions and requests. Review collected by and hosted on G2.com.

They are slow to develop value-add features such as in-platform match editing & ad-hoc pairing. Review collected by and hosted on G2.com.