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Dotdigital

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1,130 reviews
  • 1 profiles
  • 15 categories
Average star rating
4.4
#1 in 4 categories
Grid® leader
Serving customers since
1999
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Profile Name

Star Rating

705
362
42
5
11

Dotdigital Reviews

Review Filters
Profile Name
Star Rating
705
362
42
5
11
Damien K.
DK
Damien K.
01/15/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Comprehensive CRM & Magento Connection, But Long Onboarding and 12-Month Contracts

A comprehensive product that is connected to both CRM and my ecommerce store. (Magento). Their customer support is great.
MG
Meg G.
01/13/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great Drag-and-Drop, But Support Needs Improvement

The drag and drop function when building emails and being about to copy templates
AF
Audric F.
01/13/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Flexible Marketing Automation with Dotdigital

I use Dotdigital as a marketing tool to reach our customers, allowing us to inform them about offers and new product launches. It's super easy, quick, and efficient. I love the segment option and the ability to change the look and feel to match our branding. The embedded forms are a great feature as well. I really appreciate the flexibility and automation, which make managing our welcome, abandoned cart, and product flows so easy. We can easily create dedicated product flows and enroll customers to receive specific content when they purchase a product. Scheduling sends at specific times is also straightforward, freeing us from manual sends. The initial setup was easy and quick.

About

Contact

Phone:
1-212-971-9408
HQ Location:
London Bridge, London

Social

@dotdigital

What is Dotdigital?

Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your teams create connected, personalized experiences across every marketing channel. You can bring all your customer data together, understand your audience, and automate cross-channel journeys that drive real results. With AI-powered insights from WinstonAI, built-in personalization, and integrations with platforms like Shopify, Adobe Commerce/Magento, and your CRM, Dotdigital makes it easy to deliver timely, relevant messages across email, web marketing, SMS marketing, WhatsApp, chat, push, social, ads, and more. Over 4,000 brands worldwide use Dotdigital to scale engagement, boost conversions, and build stronger customer relationships.

Details

Year Founded
1999