Easy to use, good reporting, and great support.

The platform is easy to use and features a clear, intuitive interface that makes navigation straightforward. I appreciate being able to manage both email and SMS campaigns from a single location. There are also numerous integration options available, which adds to its versatility. Additionally, the customer support has been excellent.

I use Dotdigital for one-off email campaigns, automated programs, and targeted communication. It's very useful for managing our subscription list and segmenting subscribers. Dotdigital solves the challenge of creating and delivering personalized, timely, and consistent customer journeys, bringing personalization, segmentation, customer data segmentation, and marketing automation into one platform. What I like the most is how effortlessly the platform combines personalization, customer data, and marketing automation, making it easy to send customized emails and receive useful customer data for future campaigns. I enjoy Dotdigital's reporting and analytics, which gives clear insights into campaign performance. I also find the support team really helpful with any questions or issues. The initial setup was very easy and straightforward, and the support was amazing in helping us with any questions we had.