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Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and cut 6 hrs/user/week off CRM workflows to drive additional productivity. Tenfold works with over 100 cloud and on-premise telephony providers (certified by Avaya, Genesys, Cisco, Skype, RingCentral, InContact, etc) and most major CRMs (Salesforce, MS Dynamics CRM, ServiceNow, Netsuite, Sugar, Zendesk, Bullhorn, etc). Since we use your phone system, there are no extra or variable charges. The breadth of integrations give you the freedom to change your underlying stack over time without having to compromise the agent experience or the quality of data you capture.
DANAConnect is a company with more than 13 years of experience helping business to automatecommunications with customers. Today, DANAConnect serves more than 300 companies, including small and medium business, banks,insurance and telecommunications companies, in the United States and Latin America. DANAConnect helps your company to keep in touch with your customers in an automated way by using cross-channel workflows. Email + SMS + Call + Push -> Marketing, sales, collection, customer service, loyalty and many more. Discover the power of the Cross-Channel Workflows for: • Email Marketing Campaigns • Transactional Notifications • Digital Documents Delivery • Lifecycle Automations
Respond to the broadest range of consumer inquiries to drive satisfaction and online conversion with Astute Solutions' knowledge management software and self-service platform. Our system understands the intent, sentiment and history behind an individual question in order to deliver a personalized response. Pair our non-technical authoring tool with your existing content. With every consumer query, machine learning automatically identifies and alerts you to opportunities to improve your answers.
Callmaker is a widget that can be added to websites. It works by having website visitors leaves their phone number. Callmaker calls user's available sales rep on mobile or landline phones, and then automatically connects with the client. The whole process is automated. No apps for mobile or PC required! Callmaker will call sales on existing phones.
EasyGrouper is an application that holds your organization's company directory. Update it once and those changes are pushed to everyone automatically. No more scrolling through friends and family to find the people you work with. Calling, texting and emailing the people you work with is just a tap away with EasyGrouper.
FICO TRIAD Customer Manager, a credit and deposit customer management solution, helps deliver profits. TRIAD's closed loop decision improvement process drives long-term profit growth at lower risk through a unique combination of analytics, simulation, champion/challenger testing, and unmatched strategy consulting.
Flowroute, the first software-centric carrier, provides communication services and technology for cloud-based products. By providing businesses with programmatic access to communications infrastructure services, Flowroute removes the complexity of introducing new communications solutions to market. The patented nationwide Flowroute HyperNetwork™ delivers leading carrier-quality calling and messaging services with unparalleled reliability, reach, and simplicity.
Better Statuspage in 1-click, Free forever. Create your hosted branded status page in 1-click and communicate your system status (and incidents and maintenances) in realtime with your customers. Freshstatus enables businesses to - Keep customers posted about status of any incident in real time - showcase reliability & high availability percentage of websites, servers, APIs etc - keep all internal stakeholders like support teams, website teams updated about system statuses & outages - get insights and analytics from the incidents like how frequently outages happen & how is the mean time to resolve incidents improving over time etc. Freshstatus allows you to setup unlimited services, incidents and maintenance updates and lets you have up to 250 subscribers, 5 users & unlimited internal team members.