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Mojo Helpdesk

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242 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2011
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Mojo Helpdesk Reviews

Review Filters
Profile Name
Star Rating
155
75
10
2
0
Verified User in Higher Education
UH
Verified User in Higher Education
02/10/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Mojo Helpdesk is the solution for higher educational issues!

I love the fact that notes, pictures and files can be attached I order to further assist the agent assigned to the ticket.
AG
Angel G.
09/30/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Has come a long way

The fact that they are always listening to their customers and constantly improving the product is excellent.
Verified User in Food Production
AF
Verified User in Food Production
09/24/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

good enough

easy to use. easy to configure. Able to configure backround.

About

Contact

HQ Location:
Austin, Texas

Social

@mojohelpdesk

What is Mojo Helpdesk?

Mojo Helpdesk is a user-friendly ticket tracking and help desk software solution designed to help organizations manage their IT support and customer service queries efficiently. Hosted at https://www.mojohelpdesk.com/, Mojo Helpdesk offers a suite of tools that enables businesses to streamline the handling of support requests, track ticket progress, and ensure timely resolution of customer and employee issues.Key features of Mojo Helpdesk include an intuitive ticketing system, a self-service knowledge base, asset tracking, and performance metrics. These features make it possible for support teams to deliver a consistently high level of service, improve response times, and maintain a detailed history of all interactions for better support management. Mojo Helpdesk focuses on simplicity and affordability, making it ideal for schools, non-profits, and small to medium-sized enterprises looking for a cost-effective help desk solution.

Details

Year Founded
2011