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Smile.io

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428 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
#1 in 2 categories
Grid® leader
Serving customers since
2012
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Star Rating

327
92
9
1
0

Smile.io Reviews

Review Filters
Profile Name
Star Rating
327
92
9
1
0
Colee S.
CS
Colee S.
03/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

Highly Customizable, Easy-to-Integrate Rewards Program in One User-Friendly System

Smile is very customizable and extremely easy to integrate. We are able to do everything we want for our rewards program in one user-friendly system.
Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
03/21/2026
Validated Reviewer
Review source: Organic

Top-Notch Customer Service That Goes Above and Beyond

The customer service it top notch. Whenever I have had any questions or needed assistance they went above and beyond to make sure my issues were resolved.
Scott J.
SJ
Scott J.
03/21/2026
Validated Reviewer
Verified Current User
Review source: Organic

Helpful Live Support, but Backend and Redemption Options Feel Limited

support has been quite helpful so far- good live support

About

Contact

HQ Location:
Kitchener, Canada

Social

@smilerewards

What is Smile.io?

Smile.io is a loyalty program platform that helps businesses create and manage customer rewards programs. By offering features like points-based systems, referral rewards, and VIP tiers, Smile.io enables brands to enhance customer engagement, increase retention, and drive sales. The platform integrates seamlessly with popular e-commerce platforms and provides customizable solutions tailored to various business needs. For more information, visit their website at https://smile.io.

Details

Year Founded
2012
Website
smile.io