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Smile.io

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394 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
#1 in 2 categories
Grid® leader
Serving customers since
2012
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304
80
9
1
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Smile.io Reviews

Review Filters
Profile Name
Star Rating
304
80
9
1
0
Fletch W.
FW
Fletch W.
01/09/2026
Validated Reviewer
Verified Current User
Review source: Organic

Outstanding Customer Support for Complex VIP Programs

Their customer support is excellent. We're implementing a VIP program and the rewards/ perks etc are a bit complex to assign. They are always happy to schedule a call and help or suggest the best ways to accomplish what we are trying to do, even if it is beyond the standard workflows for the program.
Prince U.
PU
Prince U.
01/09/2026
Validated Reviewer
Review source: Organic
Jack C.
JC
Jack C.
01/09/2026
Validated Reviewer
Verified Current User
Review source: Organic

Effortless Setup and Customization, Instantly On-Brand

Its plug and play nature. Very easy to get working and to configure. Also, it is user friendly when trying to make it look on brand. The support team is also really helpful in the deployment phase!

About

Contact

HQ Location:
Kitchener, Canada

Social

@smilerewards

What is Smile.io?

Smile.io is a loyalty program platform that helps businesses create and manage customer rewards programs. By offering features like points-based systems, referral rewards, and VIP tiers, Smile.io enables brands to enhance customer engagement, increase retention, and drive sales. The platform integrates seamlessly with popular e-commerce platforms and provides customizable solutions tailored to various business needs. For more information, visit their website at https://smile.io.

Details

Year Founded
2012
Website
smile.io