# Best Utilities’ Customer Information System (CIS)

*By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)*


The new generation of utilities’ customer information system (CIS) delivers more agile CIS, as opposed to legacy CIS, to better meet the needs of the modern consumer, optimize customer relationships, and provide flexible billing and invoicing capabilities.

To qualify for inclusion in the Utilities (CIS) category, a product must:

- Track customer use of electric, water, or gas
- Gather customer information
- Address utility meter-to-cash (M2C) processes
- Offer customizable, or easy-to-update, means of collecting payment






## How Many Utilities’ Customer Information System (CIS) Products Does G2 Track?
**Total Products under this Category:** 90

### Category Stats (Jun 2026)
- **Average Rating**: 4.39/5 The average rating of products in this category, based on all submitted ratings

*Last updated: June 30, 2026*


## How Does G2 Rank Utilities’ Customer Information System (CIS) Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 0+ Authentic Reviews
- 90+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Which Utilities’ Customer Information System (CIS) Is Best for Your Use Case?

- **Best Free Software:** [SMART360](https://www.g2.com/products/smart360/reviews)


## What Are the Top-Rated Utilities’ Customer Information System (CIS) Products in 2026?
### 1. [Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/products/oracle-utilities-customer-care-and-billing-solutions/reviews)
Serve all your customers with an integrated platform from meter to customer. Available on premises and in the cloud, our powerful solutions help you deliver service excellence, reduce cost-to-serve, and prepare for change


**Average Rating:** 4.6/5.0
**Total Reviews:** 15

**Who Is the Company Behind Oracle Utilities Customer Care and Billing Solutions?**

- **Seller:** [Oracle](https://www.g2.com/sellers/oracle)
- **Year Founded:** 1977
- **HQ Location:** Austin, TX
- **Twitter:** @Oracle (827,997 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1028/ (208,078 employees on LinkedIn®)
- **Ownership:** NYSE:ORCL

**Who Uses This Product?**
- **Top Industries:** Utilities
- **Company Size:** 53% Mid-Market, 33% Enterprise



#### What Are Recent G2 Reviews of Oracle Utilities Customer Care and Billing Solutions?

**"[Oracle Utility Customer Care and Billing Solution Needs in Every Company](https://www.g2.com/survey_responses/oracle-utilities-customer-care-and-billing-solutions-review-7632197)"**

**Rating:** 5.0/5.0 stars
*— Dawod P.*

[Read full review](https://www.g2.com/survey_responses/oracle-utilities-customer-care-and-billing-solutions-review-7632197)

---

**"[to decide check size of company,  num. of daily transactions .  provide careful felxibitiy](https://www.g2.com/survey_responses/oracle-utilities-customer-care-and-billing-solutions-review-7617674)"**

**Rating:** 4.0/5.0 stars
*— Ibrahim E.*

[Read full review](https://www.g2.com/survey_responses/oracle-utilities-customer-care-and-billing-solutions-review-7617674)

---



### 2. [Smartflex](https://www.g2.com/products/smartflex/reviews)
Smartflex is Open’s all-in-one cloud-based Customer Information System (CIS) and billing platform for electric, gas, and water utilities. At its core it delivers powerful CIS capabilities complemented by integrated modules for Meter Data Management, Mobile Workforce Solutions and a Customer Self-Service Portal. This unified platform manages the entire customer lifecycle from meter reading and billing to customer service and collections while offering high configurability, AI-driven insights and seamless integration with digital channels. Always up to date through continuous SaaS delivery, Smartflex helps utilities improve efficiency, reduce costs and deliver exceptional customer experiences.


**Average Rating:** 4.8/5.0
**Total Reviews:** 15

**Who Is the Company Behind Smartflex?**

- **Seller:** [Open Intelligence](https://www.g2.com/sellers/open-intelligence)
- **Year Founded:** 1987
- **HQ Location:** Coral Gables, Florida
- **Twitter:** @OpenIntlco (1,190 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2292873/ (402 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Telecommunications
- **Company Size:** 73% Enterprise, 27% Mid-Market


#### What Are Smartflex's Pros and Cons?

**Pros:**

- Efficiency (9 reviews)
- Ease of Use (5 reviews)
- Features (5 reviews)
- Productivity Improvement (5 reviews)
- Solutions (5 reviews)

**Cons:**

- Integration Issues (2 reviews)
- Performance Issues (2 reviews)
- Slow Performance (2 reviews)
- Complexity (1 reviews)
- Lack of Knowledge (1 reviews)


### What Do G2 Reviewers Say About Smartflex?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **efficiency** of SmartFlex in managing processes, improving agility, and enhancing customer relations significantly.
- Users praise the **ease of use** of Smartflex, enabling efficient management and quick access to essential client information.
- Users appreciate the **comprehensive management features** of SmartFlex, facilitating quicker customer processes and enhanced satisfaction.
- Users praise Open Smartflex for its ability to enhance **productivity improvement** through efficient process management and quick decision-making.
- Users love **Open SmartFlex's efficiency and flexibility** , enhancing customer interactions and streamlining business processes for better outcomes.

**Cons:**

- Users often face **integration issues** with SmartFlex, leading to confusion and delays in customer service responsiveness.
- Users experience **performance issues** with Smartflex, leading to slow processes and increased wait times for customers.
- Users find the **slow performance** of Smartflex frustrating, leading to inefficient processing and extended customer wait times.
- Users find the **complexity of identifying customer service by address** cumbersome and slow, impacting their experience.
- Users face a **lack of knowledge** due to insufficient support materials, hindering their learning and proficiency with Smartflex.

#### What Are Recent G2 Reviews of Smartflex?

**"[A Unified Utility Platform That Optimizes Operations and Elevates Customer Experience](https://www.g2.com/survey_responses/smartflex-review-11912102)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Utilities*

[Read full review](https://www.g2.com/survey_responses/smartflex-review-11912102)

---

**"[Smartflex: Streamlining Utility Operations While Delivering Outstanding Customer Experiences](https://www.g2.com/survey_responses/smartflex-review-11916030)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Utilities*

[Read full review](https://www.g2.com/survey_responses/smartflex-review-11916030)

---


#### What Are G2 Users Discussing About Smartflex?

- [What is Open Smartflex used for?](https://www.g2.com/discussions/what-is-open-smartflex-used-for) - 1 comment

### 3. [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/products/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud/reviews)
Salesforce Energy and Utilities Cloud provides an enterprise-grade contact center and digital transformation platform, including advanced pricing, sales, and offer management for both your B2B and B2C business. With Vlocity, Energy & Utility companies are consolidating applications and platforms, reducing total cost of ownership, and creating groundbreaking customer and employee experiences.


**Average Rating:** 4.8/5.0
**Total Reviews:** 4

**Who Is the Company Behind Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)?**

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce (579,511 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®)
- **Ownership:** NYSE:CRM

**Who Uses This Product?**
- **Company Size:** 75% Enterprise, 25% Small-Business



#### What Are Recent G2 Reviews of Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)?

**"[Geeat for complex CPQ and overall Sales/Contract process](https://www.g2.com/survey_responses/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-review-6824345)"**

**Rating:** 5.0/5.0 stars
*— Gaurav B.*

[Read full review](https://www.g2.com/survey_responses/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-review-6824345)

---

**"[Very reasonable and efficient software](https://www.g2.com/survey_responses/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-review-7238460)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Telecommunications*

[Read full review](https://www.g2.com/survey_responses/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-review-7238460)

---



### 4. [Ziptility](https://www.g2.com/products/ziptility/reviews)
More than mapping. Ziptility is purpose-built software for utilities. Map assets, complete locates, work orders, customer requests, and maintenance with a single solution.


**Average Rating:** 5.0/5.0
**Total Reviews:** 4

**Who Is the Company Behind Ziptility?**

- **Seller:** [Ziptility](https://www.g2.com/sellers/ziptility)
- **Year Founded:** 2018
- **HQ Location:** Bloomington, US
- **LinkedIn® Page:** https://www.linkedin.com/company/ziptility (9 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Ziptility?

**"[Game-Changer for Easy Mapping and Workflow](https://www.g2.com/survey_responses/ziptility-review-13000071)"**

**Rating:** 5.0/5.0 stars
*— Thomas M.*

[Read full review](https://www.g2.com/survey_responses/ziptility-review-13000071)

---

**"[Ziptility: Intuitive, Fast, and a Game-Changer for Field-to-Office Communication](https://www.g2.com/survey_responses/ziptility-review-12938662)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Utilities*

[Read full review](https://www.g2.com/survey_responses/ziptility-review-12938662)

---


#### What Are G2 Users Discussing About Ziptility?

- [What is Ziptility used for?](https://www.g2.com/discussions/ziptility-what-is-ziptility-used-for)
- [What is Ziptility used for?](https://www.g2.com/discussions/what-is-ziptility-used-for)

### 5. [PayIt](https://www.g2.com/products/payit-payit/reviews)
PayIt is the leading digital payments and resident engagement platform for state and local government organizations across North America. Our SOC 2-certified, AWS government cloud-based solution helps agencies collect revenue faster, operate more efficiently, and improve the resident experience. With an intuitive, all-in-one platform, PayIt increases digital adoption, simplifies financial management, and provides real-time visibility into revenue collection. Seamless integrations with tax, utilities, courts, DMV, and other agency systems ensure easy implementation and improved operational efficiency, all with no upfront costs. Government agencies choose PayIt because its solution: (1) Increases digital adoption: A resident-friendly interface makes transactions simple, leading to higher participation and reduced delinquency; (2) Simplifies reconciliation: Automated reporting, real-time insights, and a centralized transaction hub replace time-consuming manual processes; (3) Easily integrates with existing agency systems, adapting to the agency business rules and financial workflows; (4) Drives long-term success: PayIt partners with agencies to maximize adoption, engagement, and operational impact, without costly change orders.


**Average Rating:** 5.0/5.0
**Total Reviews:** 7

**Who Is the Company Behind PayIt?**

- **Seller:** [PayIt](https://www.g2.com/sellers/payit)
- **HQ Location:** Kansas City, Missouri, United States
- **Twitter:** @payitgov (827 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/payitgov (248 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Government Administration
- **Company Size:** 71% Mid-Market, 29% Enterprise



#### What Are Recent G2 Reviews of PayIt?

**"[PayIt](https://www.g2.com/survey_responses/payit-review-6533875)"**

**Rating:** 5.0/5.0 stars
*— Pat O.*

[Read full review](https://www.g2.com/survey_responses/payit-review-6533875)

---

**"[Switching to Payit made an immediate impact](https://www.g2.com/survey_responses/payit-review-6528316)"**

**Rating:** 5.0/5.0 stars
*— Elliott T.*

[Read full review](https://www.g2.com/survey_responses/payit-review-6528316)

---


#### What Are G2 Users Discussing About PayIt?

- [How do you pay with Payit?](https://www.g2.com/discussions/how-do-you-pay-with-payit)
- [How many employees does Payit have?](https://www.g2.com/discussions/how-many-employees-does-payit-have)
- [Who is the owner of Payit?](https://www.g2.com/discussions/who-is-the-owner-of-payit)
- [What is Payit?](https://www.g2.com/discussions/what-is-payit) - 1 comment

### 6. [SMART360](https://www.g2.com/products/smart360/reviews)
Imagine managing your community’s electricity, gas, or water supply with outdated, cumbersome tools that feel like relics from the past. At Bynry, we are transforming how small and mid-sized utility companies operate with our innovative AI-driven SaaS platform, SMART360. Purpose-built for the evolving needs of modern utilities, SMART360 empowers water, electricity and gas providers to work faster, smarter, and more efficiently. By digitizing critical tasks—whether fixing leaks, monitoring meters, managing customer relationships, or overseeing vital infrastructure—it reduces operational costs, enhances customer satisfaction, and improves resource management. With SMART360, it’s not just about upgrading software; it’s about a future where neighborhoods are healthier, happier, and more environmentally resilient—because reliable utilities are the foundation of thriving communities.


**Average Rating:** 5.0/5.0
**Total Reviews:** 3

**Who Is the Company Behind SMART360?**

- **Seller:** [Bynry](https://www.g2.com/sellers/bynry)
- **Year Founded:** 2016
- **HQ Location:** Highlands, US
- **LinkedIn® Page:** https://www.linkedin.com/company/bynry/ (51 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 67% Small-Business, 33% Enterprise



#### What Are Recent G2 Reviews of SMART360?

**"[Expert in the commercial and operational management of telecoms and utilities companies.](https://www.g2.com/survey_responses/smart360-review-11047122)"**

**Rating:** 5.0/5.0 stars
*— Adam  Z.*

[Read full review](https://www.g2.com/survey_responses/smart360-review-11047122)

---

**"[Try it, You'll never look back](https://www.g2.com/survey_responses/smart360-review-11100177)"**

**Rating:** 5.0/5.0 stars
*— matthew L.*

[Read full review](https://www.g2.com/survey_responses/smart360-review-11100177)

---



### 7. [TrueBill](https://www.g2.com/products/truebill/reviews)
Our TrueBill utility billing software provides a browser-based CIS/Utility Billing solution based upon the most current Microsoft platforms.


**Average Rating:** 3.7/5.0
**Total Reviews:** 3

**Who Is the Company Behind TrueBill?**

- **Seller:** [TruePoint Solutions](https://www.g2.com/sellers/truepoint-solutions)
- **Year Founded:** 2005
- **HQ Location:** Loomis CA 95650, US
- **Twitter:** @TruePtSolutions (11 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/truepoint-solutions (43 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of TrueBill?

**"[Great interface with clean prompts](https://www.g2.com/survey_responses/truebill-review-4969967)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Consumer Services*

[Read full review](https://www.g2.com/survey_responses/truebill-review-4969967)

---



### 8. [HubCX](https://www.g2.com/products/hubcx/reviews)
HubCX is a powerful tool for utilities focused on core business requirements for metering and revenue management, supporting B2B transactions, and complying with industry obligations.


**Average Rating:** 5.0/5.0
**Total Reviews:** 2

**Who Is the Company Behind HubCX?**

- **Seller:** [Hansen Technologies](https://www.g2.com/sellers/hansen-technologies)
- **Year Founded:** 1971
- **HQ Location:** Melbourne, AU
- **Twitter:** @Hansen_Tech (599 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/14520 (1,691 employees on LinkedIn®)
- **Ownership:** ASX: HSN

**Who Uses This Product?**
- **Company Size:** 50% Enterprise, 50% Mid-Market



#### What Are Recent G2 Reviews of HubCX?

**"[Helps us to minimalize or summarize the customers data](https://www.g2.com/survey_responses/hubcx-review-10660980)"**

**Rating:** 5.0/5.0 stars
*— Aritra R.*

[Read full review](https://www.g2.com/survey_responses/hubcx-review-10660980)

---

**"[A unique platform to track workflow and assignments](https://www.g2.com/survey_responses/hubcx-review-10668612)"**

**Rating:** 5.0/5.0 stars
*— Ankush N.*

[Read full review](https://www.g2.com/survey_responses/hubcx-review-10668612)

---



### 9. [Logics](https://www.g2.com/products/logics/reviews)
Logics is a utility billing and financial solutions software company.


**Average Rating:** 4.5/5.0
**Total Reviews:** 2

**Who Is the Company Behind Logics?**

- **Seller:** [Logics Solutions](https://www.g2.com/sellers/logics-solutions)
- **Year Founded:** 1972
- **HQ Location:** Northfield, New Jersey, United States
- **LinkedIn® Page:** https://www.linkedin.com/company/edmundsgovtech/ (201 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Logics?

**"[Easy user interface](https://www.g2.com/survey_responses/logics-review-1257695)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Government Administration*

[Read full review](https://www.g2.com/survey_responses/logics-review-1257695)

---

**"[Help clients with Tax Resolutions](https://www.g2.com/survey_responses/logics-review-1215660)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Consumer Services*

[Read full review](https://www.g2.com/survey_responses/logics-review-1215660)

---



### 10. [Oracle Utilities Opower Energy Efficiency](https://www.g2.com/products/oracle-utilities-opower-energy-efficiency/reviews)
Create personalized, dynamic experiences that elevate customer satisfaction and boost program participation with Oracle Utilities Opower Energy Efficiency Cloud Service.


**Average Rating:** 4.0/5.0
**Total Reviews:** 2

**Who Is the Company Behind Oracle Utilities Opower Energy Efficiency?**

- **Seller:** [Oracle](https://www.g2.com/sellers/oracle)
- **Year Founded:** 1977
- **HQ Location:** Austin, TX
- **Twitter:** @Oracle (827,997 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1028/ (208,078 employees on LinkedIn®)
- **Ownership:** NYSE:ORCL

**Who Uses This Product?**
- **Company Size:** 100% Enterprise



#### What Are Recent G2 Reviews of Oracle Utilities Opower Energy Efficiency?

**"[Good product](https://www.g2.com/survey_responses/oracle-utilities-opower-energy-efficiency-review-2317134)"**

**Rating:** 4.0/5.0 stars
*— Juan R.*

[Read full review](https://www.g2.com/survey_responses/oracle-utilities-opower-energy-efficiency-review-2317134)

---

**"[Review](https://www.g2.com/survey_responses/oracle-utilities-opower-energy-efficiency-review-1265091)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Health, Wellness and Fitness*

[Read full review](https://www.g2.com/survey_responses/oracle-utilities-opower-energy-efficiency-review-1265091)

---



### 11. [SAP Utilities Customer Engagement](https://www.g2.com/products/sap-utilities-customer-engagement/reviews)
Drive profitability and customer loyalty by establishing a 360-degree view of customers and delivering personalized offers at each moment of the decision making process. Listen and interact with your customers in real time with relevant information, and translate individual experiences into satisfying end-to-end customer engagements.


**Average Rating:** 5.0/5.0
**Total Reviews:** 2

**Who Is the Company Behind SAP Utilities Customer Engagement?**

- **Seller:** [SAP](https://www.g2.com/sellers/sap)
- **Year Founded:** 1972
- **HQ Location:** Walldorf
- **Twitter:** @SAP (297,052 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/sap/ (141,955 employees on LinkedIn®)
- **Ownership:** NYSE:SAP

**Who Uses This Product?**
- **Company Size:** 50% Enterprise, 50% Small-Business



#### What Are Recent G2 Reviews of SAP Utilities Customer Engagement?

**"[its all what I have to work on](https://www.g2.com/survey_responses/sap-utilities-customer-engagement-review-6522739)"**

**Rating:** 5.0/5.0 stars
*— Chadi R.*

[Read full review](https://www.g2.com/survey_responses/sap-utilities-customer-engagement-review-6522739)

---

**"[ACCURACY AND MINIMIZE ERROR](https://www.g2.com/survey_responses/sap-utilities-customer-engagement-review-6523274)"**

**Rating:** 5.0/5.0 stars
*— Mubashir Q.*

[Read full review](https://www.g2.com/survey_responses/sap-utilities-customer-engagement-review-6523274)

---


#### What Are G2 Users Discussing About SAP Utilities Customer Engagement?

- [What is SAP Utilities Customer Engagement used for?](https://www.g2.com/discussions/what-is-sap-utilities-customer-engagement-used-for)

### 12. [ADG Utillity Billing System](https://www.g2.com/products/adg-utillity-billing-system/reviews)
The software is scalable and used by organizations with as few as 10 employees to as many as 2,500. All software applications are located within a single point of access by using your choice of a web browser.


**Average Rating:** 1.5/5.0
**Total Reviews:** 1

**Who Is the Company Behind ADG Utillity Billing System?**

- **Seller:** [ADG](https://www.g2.com/sellers/adg)
- **Year Founded:** 1983
- **HQ Location:** Greenwood Village, US
- **LinkedIn® Page:** https://www.linkedin.com/company/american-data-group-inc (11 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market





### 13. [BillMaster](https://www.g2.com/products/billmaster/reviews)
BillMaster is a CIS, billing and management program which includes service orders, meter maintenance history and scheduling in addition to the CRM and billing process.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind BillMaster?**

- **Seller:** [Data West](https://www.g2.com/sellers/data-west)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of BillMaster?

**"[BillMaster Takes care of your accounting needs](https://www.g2.com/survey_responses/billmaster-review-7476332)"**

**Rating:** 5.0/5.0 stars
*— Jason S.*

[Read full review](https://www.g2.com/survey_responses/billmaster-review-7476332)

---



### 14. [Customer Information System](https://www.g2.com/products/customer-information-system/reviews)
Customer Information Systems' solution features a sophisticated and comprehensive Billing module, providing support for base rate charges, consumption readings, and demand reading. Billing for multiple services and locations can be consolidated into one bill or multiple bills (by service or location) as required.


**Average Rating:** 3.5/5.0
**Total Reviews:** 1

**Who Is the Company Behind Customer Information System?**

- **Seller:** [Cayenta Canada](https://www.g2.com/sellers/cayenta-canada)
- **Year Founded:** 1983
- **HQ Location:** Burnaby, CA
- **Twitter:** @CayentaSoftware (130 Twitter followers)
- **LinkedIn® Page:** http://www.linkedin.com/company/cayenta (132 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business




#### What Are G2 Users Discussing About Customer Information System?

- [What is Customer Information System used for?](https://www.g2.com/discussions/customer-information-system-what-is-customer-information-system-used-for)
- [What is Customer Information System used for?](https://www.g2.com/discussions/what-is-customer-information-system-used-for)

### 15. [Oracle Utilities Opower Digital Self Service](https://www.g2.com/products/oracle-utilities-opower-digital-self-service/reviews)
Use Oracle Utilities Opower Digital Self Service Cloud Service to create world-class web and mobile experiences for your customers that motivate self-service.


**Average Rating:** 4.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind Oracle Utilities Opower Digital Self Service?**

- **Seller:** [Oracle](https://www.g2.com/sellers/oracle)
- **Year Founded:** 1977
- **HQ Location:** Austin, TX
- **Twitter:** @Oracle (827,997 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1028/ (208,078 employees on LinkedIn®)
- **Ownership:** NYSE:ORCL

**Who Uses This Product?**
- **Company Size:** 100% Small-Business



#### What Are Recent G2 Reviews of Oracle Utilities Opower Digital Self Service?

**"[Good tool for online presence](https://www.g2.com/survey_responses/oracle-utilities-opower-digital-self-service-review-1347849)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Marketing and Advertising*

[Read full review](https://www.g2.com/survey_responses/oracle-utilities-opower-digital-self-service-review-1347849)

---


#### What Are G2 Users Discussing About Oracle Utilities Opower Digital Self Service?

- [What is Oracle Utilities Opower Digital Self Service used for?](https://www.g2.com/discussions/what-is-oracle-utilities-opower-digital-self-service-used-for)

### 16. [PowerManager](https://www.g2.com/products/powermanager/reviews)
PowerManager Plus is a user-friendly municipal utility and business software, including utility billing and other programs.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind PowerManager?**

- **Seller:** [NMPP Energy](https://www.g2.com/sellers/nmpp-energy)
- **HQ Location:** Lincoln, Nebraska, United States
- **LinkedIn® Page:** https://www.linkedin.com/company/nmpp-energy (63 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of PowerManager?

**"[Save devices from excess power consumption.](https://www.g2.com/survey_responses/powermanager-review-2895421)"**

**Rating:** 5.0/5.0 stars
*— Pauline A.*

[Read full review](https://www.g2.com/survey_responses/powermanager-review-2895421)

---


#### What Are G2 Users Discussing About PowerManager?

- [What is PowerManager used for?](https://www.g2.com/discussions/what-is-powermanager-used-for)

### 17. [Alliance Utility Management](https://www.g2.com/products/alliance-utility-management/reviews)
Welcome to a customer information system designed for management of utility billing, accounts receivables and meters.



**Who Is the Company Behind Alliance Utility Management?**

- **Seller:** [United Systems & Software](https://www.g2.com/sellers/united-systems-software)
- **Year Founded:** 1977
- **HQ Location:** Benton, US
- **LinkedIn® Page:** https://www.linkedin.com/company/unitedsystems (63 employees on LinkedIn®)






### 18. [Ampstun](https://www.g2.com/products/ampstun/reviews)
Our powerful Utility Management System provides a complete utility billing solution for your utility no matter the size. We welcome anyone from the smallest apartment complex or mobile home park to the largest of public utilities to let us show you our world class products and support.



**Who Is the Company Behind Ampstun?**

- **Seller:** [Utility Billing Software](https://www.g2.com/sellers/utility-billing-software)
- **Year Founded:** 2014
- **HQ Location:** N/A
- **LinkedIn® Page:** http://www.linkedin.com/company/ampstun-corporation (12 employees on LinkedIn®)






### 19. [ATS OpenOne](https://www.g2.com/products/ats-openone/reviews)
ATS OpenOne: OPERATIONAL SOFTWARE FOR UTILITY SERVICES



**Who Is the Company Behind ATS OpenOne?**

- **Seller:** [ATS](https://www.g2.com/sellers/ats)
- **Year Founded:** 1976
- **HQ Location:** Atlanta, US
- **LinkedIn® Page:** https://www.linkedin.com/company/meridiancoop/ (399 employees on LinkedIn®)






### 20. [Aurea Revenue Lifecycle Management](https://www.g2.com/products/aurea-revenue-lifecycle-management/reviews)
The only solution for the retail energy industry that provides revenue and customer management capabilities throughout the entire customer relationship lifecycle.



**Who Is the Company Behind Aurea Revenue Lifecycle Management?**

- **Seller:** [Aurea Software](https://www.g2.com/sellers/aurea-software)
- **Year Founded:** 2012
- **HQ Location:** Austin, TX
- **Twitter:** @AureaSoftware (481 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2923561/ (229 employees on LinkedIn®)






### 21. [Brillion](https://www.g2.com/products/brillion/reviews)
Brillion is how utilities can finally turn every customer relationship into a true partnership. From better bill explanations to smarter program workflows, we make it easier to get everyone working together to meet your goals.


**Average Rating:** 4.3/5.0
**Total Reviews:** 2

**Who Is the Company Behind Brillion?**

- **Seller:** [Brillion](https://www.g2.com/sellers/brillion)
- **Year Founded:** 1993
- **HQ Location:** Atlanta, US
- **Twitter:** @energyXsolution (308 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/choosebrillion/ (82 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 50% Mid-Market, 50% Small-Business



#### What Are Recent G2 Reviews of Brillion?

**"[Great tool for Energy management](https://www.g2.com/survey_responses/brillion-review-8562466)"**

**Rating:** 5.0/5.0 stars
*— Mohd S.*

[Read full review](https://www.g2.com/survey_responses/brillion-review-8562466)

---



### 22. [Brook](https://www.g2.com/products/brook/reviews)
Brook is a billing application for the companies supplying Water on metering basis. It handles both commercial and non-commercial sectors.



**Who Is the Company Behind Brook?**

- **Seller:** [Inkey Solutions](https://www.g2.com/sellers/inkey-solutions)
- **Year Founded:** 2006
- **HQ Location:** Surat, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/222707 (82 employees on LinkedIn®)






### 23. [Caselle Utility Management](https://www.g2.com/products/caselle-utility-management/reviews)
Caselle Utility Management offers a unique solution for all your specialized billing needs



**Who Is the Company Behind Caselle Utility Management?**

- **Seller:** [Dallas Data Systems](https://www.g2.com/sellers/dallas-data-systems-a7ea666c-04df-4177-9f9f-a34d6163d238)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)






### 24. [CentralSquare Public Administration](https://www.g2.com/products/centralsquare-public-administration/reviews)
CentralSquare Citizen Engagement encourages community involvement through an interactive and intuitive cloud-based platform that delivers easy self-service options.


**Average Rating:** 5.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind CentralSquare Public Administration?**

- **Seller:** [CentralSquare Technologies](https://www.g2.com/sellers/centralsquare-technologies)
- **HQ Location:** Lake Mary, US
- **Twitter:** @CentralSqTech (741 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/centralsqtech/ (1,063 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of CentralSquare Public Administration?

**"[Great product for records management!](https://www.g2.com/survey_responses/centralsquare-public-administration-review-5128865)"**

**Rating:** 5.0/5.0 stars
*— April M.*

[Read full review](https://www.g2.com/survey_responses/centralsquare-public-administration-review-5128865)

---


#### What Are G2 Users Discussing About CentralSquare Public Administration?

- [What is CentralSquare Citizen Engagement used for?](https://www.g2.com/discussions/what-is-centralsquare-citizen-engagement-used-for)

### 25. [CIS Infinity](https://www.g2.com/products/cis-infinity/reviews)
Infinity Customer Information Systems (CIS) is a modern, cloud-based customer information and billing software platform that is a core component of transforming your customer service and billing, customer experience, and field workforce management. - Anywhere Access: Infinity CIS Can be accessed virtually anytime, anywhere, and on any device. - Configurable: Customization with configurable tiles makes accessing key information easy and efficient. - Automation: Future-proof and improve business process efficiency with a robust automation and workflow engine. - Real-time: Get your data and self-service capabilities in real time. - Efficiency: Customer billing and field service process automation are streamlined for efficiency and OPEX reduction. - Latest Technology: 100% C#.NET7 and modern web technologies. - Upgrades included: Access to regular enhancements and features from over 150 utilities via Software as a Service model. - Ecosystem Integration: REST API makes integration simple and reliable and reduces costs. - Scripting Control: Eliminate customization and add-on costs with PowerShell.



**Who Is the Company Behind CIS Infinity?**

- **Seller:** [Advanced Utility Systems](https://www.g2.com/sellers/advanced-utility-systems)
- **HQ Location:** Canada
- **LinkedIn® Page:** https://www.linkedin.com/company/advanced-utility-systems/ (105 employees on LinkedIn®)







## What Is Utilities’ Customer Information System (CIS)?

[Utilities Software](https://www.g2.com/categories/utilities)