Best Utilities’ Customer Information System (CIS)

The new generation of utilities’ customer information system (CIS) delivers more agile CIS, as opposed to legacy CIS, to better meet the needs of the modern consumer, optimize customer relationships, and provide flexible billing and invoicing capabilities.

To qualify for inclusion in the Utilities (CIS) category, a product must:

  • Track customer use of electric, water, or gas
  • Gather customer information
  • Address utility meter-to-cash (M2C) processes
  • Offer customizable, or easy-to-update, means of collecting payment

Compare Utilities’ Customer Information System (CIS)

Results: 49
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    Serve all your customers with an integrated platform from meter to customer. Available on premises and in the cloud, our powerful solutions help you deliver service excellence, reduce cost-to-serve, and prepare for change

    Create personalized, dynamic experiences that elevate customer satisfaction and boost program participation with Oracle Utilities Opower Energy Efficiency Cloud Service.

    Use Oracle Utilities Opower Digital Self Service Cloud Service to create world-class web and mobile experiences for your customers that motivate self-service.

    Streamline bill-to-cash processes related to energy consumption in the billing of goods, services, and digital content to ensure fast, compliant revenue management and increase financial insight and control. By moving to an agile, extensible, modular platform, you can innovate and deploy new revenue models, while driving profitability

    Our TrueBill utility billing software provides a browser-based CIS/Utility Billing solution based upon the most current Microsoft platforms.

    Welcome to a customer information system designed for management of utility billing, accounts receivables and meters.

    Our powerful Utility Management System provides a complete utility billing solution for your utility no matter the size. We welcome anyone from the smallest apartment complex or mobile home park to the largest of public utilities to let us show you our world class products and support.


    Caselle Utility Management offers a unique solution for all your specialized billing needs

    CIS Infinity is a customer information and billing solution. Built fore nhancing customer satisfaction, increasing revenue, making business processes more efficient.

    CORE Utility Billing software was created to meet the needs of small to midsize water and wastewater utilities with 50,000 connections or less.

    For over thirty years, CUBIC has been growing in function and usability to become the finest utility billing software available today. CUBIC provides a powerful accounting and CIS (customer information system) along with extensive utility management and report options. CUBIC is easy to install, easy to use, feature rich, flexible and fast.

    Customer Information Systems' solution features a sophisticated and comprehensive Billing module, providing support for base rate charges, consumption readings, and demand reading. Billing for multiple services and locations can be consolidated into one bill or multiple bills (by service or location) as required.

    Tired of Waiting in Line to Pay Your Bills? Automate Payments with QuickScanReaders

    The Diamond Billing Engine(DBE) gives your business the flexibility that spreadsheets provide, with the advantage that any rate that gets created is fully usable by your entire billing process.

    Software developed specifically for the utilities sector, efluid adapts easily to any type of business and covers the entire functional chain. Its unique architecture and ability to integrate the communicating meter revolution allows organizations to increase their performance in their core business.

    Extend your CIS functionality to simplify your operations and manage integrated processes involving internal and external functions such as: fraud management, field service, and revenue management.

    We've taken EOS much further and included dozens of features, like support for billing non-commodity products and services.

    EnergyWitness is a full-blown Enterprise Energy Management System (EEMS) that manages everything from utility bills and utility meter interval data, to detailed BAS interval data with sites capturing over 100,000 points coming from multiple BAS vendors.

    EnSite Safari Suite is a powerful multi-commodity energy management software solution built to accommodate the entire life cycle of the consumer. It is designed to enable growth for energy companies and service providers through a scalable platform and increased back room efficiency. EnSite Safari Suite provides access to information in one system to improve financial and operational decisions. Safari allows EnSite customers to reduce transaction costs, improve cash flow, preserve margins, and expand their business without the need to expand their staff.

    Exprivia Digital Factoring is a digital factoring software that enables to cover all functions from database to financial statement processing.

    Fluentgrid CIS (Customer Information System, earlier known as mPower CIS) ensures total control of utility commercial operations with seamless integration of service connection life cycle (covering new service connection, disconnection, reconnection, etc.,) with meter-to-cash life cycle (covering metering, billing, payments, credit collection and revenue accounting).

    Junifer is a flexible and scalable billing and customer information system for utility providers. It's out of the box. It's market ready. And because Junifer is easy to implement, you can achieve market compliance faster, onboard customers seamlessly and scale your business quickly.

    Velocity is a powerful billing and customer engagement platform trusted by the world's most innovative energy utilities, distributors and water companies.

    Leading provider of software solutions.

    HubCX is a powerful tool for utilities focused on core business requirements for metering and revenue management, supporting B2B transactions, and complying with industry obligations.

    InCMS is an integrated, modular, system designed to support customer management for utilities. Its functional structure, rich, flexible and highly configurable, was designed to respond to the requirements of a constantly evolving dynamic market.

    The ability to generate utility bills, record payments, issue refund checks, and perform a variety of utility management functions for multiple user defined services

    Edmunds & Associates understands the budget constraints of small local government entities. In the past, smaller organizations options for ERP software have been limited.

    With its Customer Management modules, MECOMS offers a full Customer Information System (CIS). It provides functionality to create products and to sell them to customers in the form of contracts. MECOMS offers several methods to bill customers for the commodities they use, and also takes care of credit management to process payments and deal with late or non-paying customers.

    Future Proof Platform: Across Your Utility's Operational & Customer Engagement Lifecycle

    NorthStar Customer Information System (CIS) solution is built specifically for utilities. CIS streamlines operations and automates tasks to provide CSRs with personalized and consolidated views into all account statuses and histories.

    OpenOne CIS is a web-based system that combines all your Financials and Human Resources, Customer Information and Billing, Outage Management, and ESRI-based GIS applications into a single fully integrated enterprise system, accessed through Synergy, a corporate information portal, for todays Utilities electric, water, propane, environmental, etc.

    The Orbit Customer Management and Billing system is your central repository for all customer data. In addition to names and addresses, Orbit CMB enables you to track customer usage, billing rates, service orders, sales taxes, collections, messages and notes, sales histories and more.

    Drive profitability and customer loyalty by establishing a 360-degree view of customers and delivering personalized offers at each moment of the decision making process. Listen and interact with your customers in real time with relevant information, and translate individual experiences into satisfying end-to-end customer engagements.

    This software is an efficient, valuable resource for automating the municipal tax billing process, from inception through to final resolution. Prepare and create bills accessing system-maintained taxpayer information.

    MIMS (mobile information management system) provides utility field workers with a single integrated application.

    We have been designing and building energy pricing, billing and bill validation solutions for more than 20 years, during which time we have obtained unique knowledge, skills and technical capability to deliver, industry leading, bill validation and error detection software.

    Utility Billing Management System helps municipalities, local government and non-profits reduce costs and improve service through a highly scalable and affordable billing management software.

    UMAX 365 is a connected, flexible customer information system built for today's utilities on Microsoft Dynamics 365.

    UtilAbility is a Windows based utility billing software package that was developed with you in mind.

    Our goal at Creative Technologies is to deliver our customers with a full featured, reliable utility billing solution with world-class service and support

    UtilityExplorer was developed with the end-user in mind for flexibility, ease of use combined with powerful reporting capabilities.

    VertexOne Cloud CIS easily integrates with complementary 3rd party solutions, and incorporates business processes that have been proven with over 30 million utility end customers throughout North America.

    We specialize in custom written software and services designed specifically for your Utility Software needs - Utility Billing, Work Orders, Project Tracking and Electronic Filing Cabinet software built for your unique site and your unique specifications.