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The Noble Solution

The Noble Solution Alternatives & Competitors

(5)4.4 out of 5

Looking for alternatives to The Noble Solution? Tons of people want Contact Center Operations Software to help with agent scheduling and assignment, session recording, and mobile sms. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Contact Center Operations Software that reviewers voted best overall compared to The Noble Solution. Based on reviewer data you can see how The Noble Solution stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Talkdesk, NICE inContact, Genesys Cloud, and UJET are the most popular alternatives and competitors to The Noble Solution.

Top Alternatives to The Noble Solution

  • Talkdesk
  • NICE inContact
  • Genesys Cloud
  • UJET
  • Aircall

Top 20 Alternatives & Competitors to The Noble Solution

    #1
    #1
  1. Talkdesk

    (1,149)4.4 out of 5
    Optimized for quick response

    World's Leading Cloud Call Center Software

    Categories in common with The Noble Solution:
  2. World's Leading Cloud Call Center Software

    Categories in common with The Noble Solution:

    AC
    For our specific company, we like that voicemails are able to be closed out instead of deleted. Our past phone system only allowed us to delete voicemails, which caused a lot of problems in the...Read more

    Reviewers say compared to The Noble Solution, Talkdesk is:

    More usable
    #2
    #2
  3. NICE inContact

    (877)4.2 out of 5
    Optimized for quick response

    Nice inContact helps call centers around the globe create profitable customer experiences through its portfolio of cloud-based call center software solutions.

    Categories in common with The Noble Solution:
  4. Nice inContact helps call centers around the globe create profitable customer experiences through its portfolio of cloud-based call center software solutions.

    Categories in common with The Noble Solution:

    UH
    easy to understand. Its pretty much self explanatory
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
    #3
  5. Genesys Cloud

    (364)4.2 out of 5
    Optimized for quick response

    Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with The Noble Solution:
  6. Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with The Noble Solution:

    UI
    I found it is easy to familiarize oneslf on using the tool for searching for calls and how to utilize a call page to get information. Over this is an easy to use software. Managing calls with the...Read more

    Reviewers say compared to The Noble Solution, Genesys Cloud is:

    More usable
    #4
    #4
  7. UJET

    (480)4.7 out of 5
    Optimized for quick response

    UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with The Noble Solution:
  8. UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with The Noble Solution:

    Nicole L.
    NL
    UJET has easily accessible chat selections that are a nice addition to keep things in order. UJET makes it easily accessible to transfer a call, connect two parties to a call, and easily accessible...Read more

    Reviewers say compared to The Noble Solution, UJET is:

    More usable
    Better at support
    Better at meeting requirements
    #5
    #5
  9. Aircall

    (347)4.3 out of 5

    Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.

    Categories in common with The Noble Solution:
  10. Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.

    Categories in common with The Noble Solution:

    UC
    I like how I can be logged in on my phone and laptop at the same time.

    Reviewers say compared to The Noble Solution, Aircall is:

    More usable
    #6
    #6
  11. Zendesk Support Suite

    (2,275)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with The Noble Solution:
  12. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with The Noble Solution:

    Sarah M.
    SM
    This tool has not only affected our coordination abut also increased the production. Now I am in a better position to solve my customer’s queries as I can easily handle the tickets and even could...Read more
    #7
    #7
  13. CallTrackingMetrics

    (561)4.5 out of 5
    Optimized for quick response

    CallTrackingMetrics seamlessly integrates marketing call tracking with business phone systems, allowing customers to optimize their inbound lead response process from beginning to end. CallTrackingMetrics' software identifies the marketing channels that are generating leads, converting into sales, and provides all the routing and analytics tools the business needs to make the most of every call.

    Categories in common with The Noble Solution:
  14. CallTrackingMetrics seamlessly integrates marketing call tracking with business phone systems, allowing customers to optimize their inbound lead response process from beginning to end. CallTrackingMetrics' software identifies the marketing channels that are generating leads, converting into sales, and provides all the routing and analytics tools the business needs to make the most of every call.

    Categories in common with The Noble Solution:

    SA
    The Call Tracking Metrics team integration plan completely met our objectives and the unique scenario of our business model. During the sales and onboarding process they took the time to understand...Read more

    Reviewers say compared to The Noble Solution, CallTrackingMetrics is:

    Better at meeting requirements
    Better at support
    #8
    #8
  15. Genesys Engage

    (395)4.3 out of 5
    Optimized for quick response

    Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.

    Categories in common with The Noble Solution:
  16. Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.

    Categories in common with The Noble Solution:

    IR
    Powerful tools for email chat social through easy step
    #9
    #9
  17. 3CX

    (350)4.4 out of 5

    3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

    Categories in common with The Noble Solution:
  18. 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

    Categories in common with The Noble Solution:

    Wesley F.
    WF
    The system is very intuitive, easy to configure and manage. The implementation is very smooth. We have a partner that supports us in all demands, with very efficient support. I consider it great...Read more

    Reviewers say compared to The Noble Solution, 3CX is:

    More usable
    #10
    #10
  19. Genesys PureConnect

    (279)4.2 out of 5
    Optimized for quick response

    Genesys PureConnect is a customer interaction center (CIC) for both on-premise & cloud (CaaS).

    Categories in common with The Noble Solution:
  20. Genesys PureConnect is a customer interaction center (CIC) for both on-premise & cloud (CaaS).

    Categories in common with The Noble Solution:

    CT
    One word "ease of use and advanced".Pure Connect formerly interactive intelligence is a complete solution for the contact center need.It has all the integrations like web,email,chat and phone.I...Read more
    #11
    #11
  21. Five9

    (238)3.9 out of 5
    Optimized for quick response

    Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

    Categories in common with The Noble Solution:
  22. Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

    Categories in common with The Noble Solution:

    Claudia S.
    CS
    The efficiency with which your questions or concerns are answered.
    #12
    #12
  23. Velocify Lead Manager

    (281)4.4 out of 5
    Optimized for quick response

    Velocify Lead Manager is a solution that helps you manage and respond to leads by capturing and automatically de-duping, and distributing inquiries coming from a variety of sources.

    Categories in common with The Noble Solution:
  24. Velocify Lead Manager is a solution that helps you manage and respond to leads by capturing and automatically de-duping, and distributing inquiries coming from a variety of sources.

    Categories in common with The Noble Solution:

    UE
    I like that I can sync my phone with the system to save me time on dialing numbers.

    Reviewers say compared to The Noble Solution, Velocify Lead Manager is:

    More usable
    #13
    #13
  25. X Series (Formerly Virtual Office)

    (276)4.0 out of 5

    X Series offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.

    Categories in common with The Noble Solution:
  26. X Series offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.

    Categories in common with The Noble Solution:

    David B.
    DB
    Well one day i logged on and everything was different. It looked great but I really was not sure what changed and why. I still am unsure.
    #14
    #14
  27. Dixa

    (236)4.2 out of 5
    Optimized for quick response

    Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

    Categories in common with The Noble Solution:
  28. Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

    Categories in common with The Noble Solution:

    SJ
    It contains a remote access to the central platform, being a quite pleasant and comfortable option when using it, allowing me to enter in a simple and easy way, automatically including the...Read more
    #15
    #15
  29. CloudTalk

    (231)4.3 out of 5

    With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business.

    Categories in common with The Noble Solution:
  30. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business.

    Categories in common with The Noble Solution:

    Ziad M.
    ZM
    Phone quality, the fast transfers and quick dials

    Reviewers say compared to The Noble Solution, CloudTalk is:

    More usable
    #16
    #16
  31. Aspect Workforce Management

    (211)4.1 out of 5

    Aspect Workforce Management accurately forecasts call volumes, flexibly schedules agents at specific times and tracks agent adherence in real-time. Modern graphical UI makes it easy to use for agents, supervisors and WFM staff. Agents can remotely access their schedule with mobile notifications and smartphone app. Admins can run powerful "what-if" scenarios and get alerts when performance is out of tolerance. Deploy on-premise, hosted or cloud.

    Categories in common with The Noble Solution:
  32. Aspect Workforce Management accurately forecasts call volumes, flexibly schedules agents at specific times and tracks agent adherence in real-time. Modern graphical UI makes it easy to use for agents, supervisors and WFM staff. Agents can remotely access their schedule with mobile notifications and smartphone app. Admins can run powerful "what-if" scenarios and get alerts when performance is out of tolerance. Deploy on-premise, hosted or cloud.

    Categories in common with The Noble Solution:

    JW
    Aspect Workforce Management is the Best in Class Workforce Management System. It has a powerful forecasting and Scheduling System.
    #17
    #17
  33. MiCloud Connect

    (204)3.8 out of 5
    Optimized for quick response

    Mitel's solutions portfolio supports the free flow of communication, regardless of location, infrastructure, mode or device.

    Categories in common with The Noble Solution:
  34. Mitel's solutions portfolio supports the free flow of communication, regardless of location, infrastructure, mode or device.

    Categories in common with The Noble Solution:

    ND
    The thing that I like best about this program is being able to see the data of how many phone calls each of my employees take. It it great to be able to see this to help assign projects. Some...Read more
    #18
    #18
  35. RingDNA

    (189)4.5 out of 5

    RingDNA is a complete inside sales acceleration engine that helps companies have more conversations, more insight and more revenue.

    Categories in common with The Noble Solution:
  36. RingDNA is a complete inside sales acceleration engine that helps companies have more conversations, more insight and more revenue.

    Categories in common with The Noble Solution:

    Jesus T.
    JT
    So many features to choose from. what the company likes best is the analytics ringDNA provides. We can see what it takes to get a conversion for every outbound caller we have. The response time...Read more

    Reviewers say compared to The Noble Solution, RingDNA is:

    More usable
    Better at support
    Better at meeting requirements
    #19
    #19
  37. Creatio

    (181)4.6 out of 5

    Unique synergy of intelligent BPM platform and unified CRM, with extensive marketplace of apps and templates.

    Categories in common with The Noble Solution:
  38. Unique synergy of intelligent BPM platform and unified CRM, with extensive marketplace of apps and templates.

    Categories in common with The Noble Solution:

    RE
    Creatio is programmed to be integrated into one of the most important areas that a company can have, as it is an idealized software for constant CRM processes, it maintains integral automation,...Read more

    Reviewers say compared to The Noble Solution, Creatio is:

    More usable
    Better at support
    Better at meeting requirements
    #20
    #20
  39. JustCall

    (174)4.1 out of 5

    JustCall is a VoIP business phone system for Sales and Marketing teams around the world.

    Categories in common with The Noble Solution:
  40. JustCall is a VoIP business phone system for Sales and Marketing teams around the world.

    Categories in common with The Noble Solution:

    Steve R.
    SR
    We use Justcall as it integrates with our email management/communication dashboard Frontapp