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UJET

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4.7 out of 5 stars
1,123 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2015

Profile Name

Star Rating

952
144
17
7
2

UJET Reviews

Review Filters
Profile Name
Star Rating
952
144
17
7
2
Emircan .
E
Emircan .
Project Executive @Getir | Getirian 💜💛
01/12/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Best Web Call Center System Ever

|UJET
Ujet is great for setting IVR's. Their Virtual Agent is also very cool. Its a must have product when it comes to contact center.
Vanessa P.
VP
Vanessa P.
01/08/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Translated Using AI

The best ally

|UJET
Ujet offers the perfect combination of advanced functionality and ease of use. Thanks to configurable tables, we can create the perfect setup immediately and directly. Best of all, Ujet offers services designed to impress customers and save money. Unlike other providers in this sector, Ujet's cost structure does not benefit from prolonged processing times; therefore, we are proud to help you reduce costs by reducing AHT. This is revolutionary!
Steven R.
SR
Steven R.
Cyber-Intelligence & Private Investigator | B.S. Information Assurance | Level 2 IT Technician | Specialized in Fraud Prevention & Digital Forensics
01/08/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Deliver Reliable Customer Communication But Needs Improvement in Flexibility and Design

|UJET
After using UJET for an extended period, I remain very satisfied with the core service. The call quality and 99.9% uptime continue to be the backbone of my customer support, ensuring that technical glitches never get in the way of a good conversation. The web portal is still a breeze to navigate for account management, and the support team remains a top-tier resource when I need technical guidance. We’ve recently started using the feature that allows us to receive images directly from members during a session. This has been a huge win for troubleshooting visual issues that are hard to describe over the phone. It saves a lot of back-and-forth and helps us get to a resolution much faster.

About

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HQ Location:
San Francisco, California

Social

@UJET

What is UJET?

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.

Details

Year Founded
2015