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Nextiva Pricing Overview

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Nextiva Alternatives Pricing

The following is a quick overview of editions offered by other VoIP Providers

3CX
3CX SMB
Free10 Users
Free for up to 10 users.
  • Next-gen phone system
  • Bring your own SIP Trunk
  • WFH: remote-enable teams
  • Live Chat
  • Team Messaging
Aircall
Essentials
$30User/Month (Billed Annually - 3 User Minimum)
Improves the performance of any team
  • Unlimited users
  • Unlimited inbound calls (toll-free excluded)
  • Integrations and API
  • Smart queuing
  • Phone Support
RingEX
Core
$30.001 User Per Month
A reliable, core phone system to get your business up and running
  • Unlimited domestic calling
  • SMS and MMS
  • IVR
  • Google, Microsoft apps, and access to APIs
  • Single sign-on

Various alternatives pricing & plans

Pricing information for the above various Nextiva alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Nextiva Pricing Reviews

(2)
Verified User in Wholesale
AW
Small-Business (50 or fewer emp.)
"Reliable, good quality and relatively easy to use"
What do you like best about Nextiva?

Implementation was easy with great support and the phones and service work perfectly. Have had zero downtime since installation. Review collected by and hosted on G2.com.

What do you dislike about Nextiva?

The only negative I have encountered so far is that the more advanced features require some hand holding to learn how to use. Review collected by and hosted on G2.com.

Response from Fabio Dias of Nextiva

Hello there. Thank you for taking the time to leave us your review. We're thrilled to hear about your experience with Nextiva and that our services have been of great help to your company. Should you need anything, don't hesitate to let us know.

Julie A.
JA
Owner
Small-Business (50 or fewer emp.)
"Beware: Hidden Auto-Renewal Traps — $1,173 Surprise Fee"
What do you like best about Nextiva?

Unfortunately, not much. The service was inconsistent, and the mobile app was unreliable, ultimately pushing me to find a provider with a more stable platform and better user experience. Review collected by and hosted on G2.com.

What do you dislike about Nextiva?

I’ve been a loyal Nextiva customer for over four years, and this is how they chose to treat me on the way out.

When I recently tried to cancel, I was hit with an early termination fee because, unbeknownst to me, my account had been auto-renewing into one-year contracts, without my consent. At no point did I authorize these renewals, sign off on them, or receive proper notification. I was shocked to learn I was being held to terms I never explicitly agreed to.

Their justification? A vague clause buried in their Terms & Conditions (which were linked in a 2019 contract. No clear disclosure. No affirmative consent. No reminder emails. Nothing that would hold up under California’s strict automatic renewal laws.

Nextiva’s practices are not only deceptive — they may also be illegal. I’ve already filed formal complaints with the California Attorney General, the FTC, and the BBB. I’ve also notified my network of fellow business owners and professionals to steer clear.

Bottom line: If you’re a small business trying to build something honest, don’t tie yourself to a company that plays games like this. Review collected by and hosted on G2.com.

Response from Katherine Skorny of Nextiva

Hi Julie,

Our team has already been in touch, but if you need anything else in the future, we’re here to help. You can always reach us at reviews@nextiva.com with your account number, and we’ll make sure it gets to the right team.

- Katherine from Nextiva

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