Aircall Pricing Overview

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Free Trial

Essentials

$30

User/Month (Billed Annually - 3 User Minimum)

Improves the performance of any team

Professional

$50

User/Month (Billed Annually - 3 User Minimum)

Built to drive efficiency for scaling teams

Custom

Contact for Details

Customized for the growth of complex businesses

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Aircall Pricing Reviews

(2)

Jen M.

COO

Small-Business (50 or fewer emp.)

8/10/2021

"Aircall is a Simple and Effective Solution!"

5/5

What do you like best about Aircall?

The user interface is really simple and easy to use. The Admin Dashboard is easy to navigate and being able to listen to employee's calls is great. Review collected by and hosted on G2.com.

What do you dislike about Aircall?

We don't really have any features we don't like. We would like a feature for training that allows for someone to listen to a live call while in progress. Review collected by and hosted on G2.com.

Response from Leslie Andrade of Aircall

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Hi Jen,

Thank you for sharing your positive Aircall experience with our community! So happy to hear that the interface and admin dashboard is helpful and easy to navigate. 😊 Regarding a feature that allows Aircall users to listen to live calls, I have great news! Our Coaching feature does just this and is available on our Professional Plan (see link below). For more details, you can contact your dedicated Customer Success Manager or our Customer Care Team via https://support.aircall.io/.

See how Aircall improved

info z.

Ceo

Small-Business (50 or fewer emp.)

8/6/2025

"Not Responding"

0/5

What do you like best about Aircall?

It was easy to use and user friendly. In they start they treat you nicely Review collected by and hosted on G2.com.

What do you dislike about Aircall?

They have the worst customer support. They simply terminates your account and charge invoices Review collected by and hosted on G2.com.

Response from Francis Ramos of Aircall

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Hello, and thanks for your feedback. I'm truly sorry to hear about your experience and any frustration that has been caused. At Aircall, protecting the security and integrity of our platform is a top priority. When an account is flagged for potential account takeover or fraudulent activity, we take immediate action to prevent further risk to our users and infrastructure. These decisions are never made lightly and are based on clear indicators and industry-standard protocols designed to ensure everyone’s safety.

We recognize that sometimes legitimate users can be caught up in these measures. If you believe this action was taken in error, we sincerely apologize for any inconvenience caused and encourage you to reach out to our support team by submitting a ticket in the Support Portal so we can review the case in more detail. Thanks.