Aircall Pricing Overview

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Free Trial

Essentials

$30

User/Month (Billed Annually - 3 User Minimum)

Improves the performance of any team

Professional

$50

User/Month (Billed Annually - 3 User Minimum)

Built to drive efficiency for scaling teams

Custom

Contact for Details

Customized for the growth of complex businesses

Aircall Pricing FAQs

Generated using AI

Based on G2 reviewer demographics and feedback, Aircall's pricing is best suited for small to mid-market businesses with distributed or remote teams that rely heavily on CRM-integrated calling workflows. G2 reviewers from industries including computer software, health and wellness, financial services, outsourcing, and travel frequently praise Aircall's HubSpot and Salesforce integrations as central to their value. The Essentials plan suits smaller teams needing reliable cloud calling, while the Professional tier appeals to scaling sales and support teams requiring Power Dialer and monitoring tools. G2 reviewers consistently note that solo users or very small teams may find the 3-user minimum and per-seat pricing model cost-prohibitive.

Aircall does not offer a permanent free version, but G2's pricing data for Aircall confirms a free trial is available for evaluation. The entry-level Essentials plan at $30 per user per month includes core calling features like IVR, call recording, analytics, and integrations. Aircall's Professional tier at $50 unlocks advanced capabilities including Salesforce integration, Power Dialer, live call monitoring, call whispering, and queue callback, features G2 reviewers frequently highlight as key productivity drivers. Aircall's Custom tier adds unlimited outbound calls, custom analytics, and SLAs. G2 reviewers note that several valuable features, including advanced analytics and monitoring tools, are locked behind higher-tier plans.

Aircall's value perception is mixed across G2 reviewers. High-rating users consistently praise the reliability, seamless CRM integrations with HubSpot and Salesforce, call quality, and ease of use, suggesting strong value for teams that fully utilize the feature set. However, pricing concerns are among the most frequently cited complaints across G2 reviews, with many users describing Aircall as expensive, particularly for small teams or single users. Some G2 reviewers mention switching to or comparing Aircall with alternatives like RingCentral, Dialpad, OpenPhone, and JustCall for cost savings. The 3-user minimum requirement also frustrates smaller operations. G2 reviewers with mid-market or enterprise teams tend to find the cost more justifiable given the productivity and collaboration gains.

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Aircall Pricing Reviews

(2)

Naiara D.

Medical dentist especialist

Enterprise (> 1000 emp.)

1/13/2026

"Intuitive Interface and Seamless CRM Integration Elevate Daily Operations"

5/5

What do you like best about Aircall?

The intuitive interface, strong call quality, and seamless CRM integrations make Aircall easy to adopt and highly efficient for daily operations. Real-time analytics and call monitoring are particularly valuable for managing teams. Review collected by and hosted on G2.com.

What do you dislike about Aircall?

Occasional delays in the app performance and limited customization options in reporting. Pricing can also increase quickly as the team grows. Review collected by and hosted on G2.com.

Response from Oona Pecson of Aircall

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Hi Naiara,

Thank you so much for your kind review! We’re thrilled to hear that Aircall’s intuitive interface, dependable call quality, and CRM integrations are streamlining your team’s day-to-day.

We also really appreciate your notes on performance, reporting flexibility, and pricing as you scale. This kind of feedback allows us to continue improving. If you have any further questions or would like to discuss anything else, please don't hesitate to reach out. We’re here to help. Thanks again!

Best,

Aircall Marketing Team

Carlos E.

Admin

Small-Business (50 or fewer emp.)

8/16/2025

"Bait and Switch – Proceed with Caution"

0/5

What do you like best about Aircall?

The interface during the trial looked clean and easy to use, and the promise of a built-in power dialer seemed like a great solution. At first glance, it looked like an all-in-one calling platform that could save time and streamline outbound calling. Review collected by and hosted on G2.com.

What do you dislike about Aircall?

The biggest issue is misleading pricing and features. The basic plan does not include the power dialer, and to access it you’re forced into a 3-seat minimum plan that costs almost $250/month after taxes. Customer support is very difficult to reach, refund requests are refused, and billing practices feel unfair — including charges after cancellation and unexplained add-ons. It feels more like a bait-and-switch than a reliable service. Review collected by and hosted on G2.com.

What problems is Aircall solving and how is that benefiting you?

Honestly, Aircall did not solve any problems for me. I signed up specifically for the power dialer feature, but since the basic plan does not include it, the product became unusable without paying for an expensive upgrade. Instead of solving my calling and efficiency needs, it created more frustration with unexpected costs, poor support, and ongoing billing issues. There was no benefit — only wasted time and money. Review collected by and hosted on G2.com.