9.0
Ease of Use
Contact Center Operations Average: 8.7
Optimized for quick response
CloudTalk Pricing
| Name | Price | Features |
|---|---|---|
| Starter | 20per user/month (billed annually) | 25 €/month (billed monthly) or 20 €/month (billed annually)
|
| Essential | 25per user/month (billed annually) |
30 €/month (billed monthly) or 25 €/month (billed annually)
|
| Expert | 40per user/month (billed annually) |
50 €/month (billed monthly) or 40€/month (billed annually)
|
| Custom | Call for detailsper company/ billed monthly or annually |
|
CloudTalk pricing & plans
Free Trial is available
Pricing information for CloudTalk is supplied by the software provider or retrieved from publicly
accessible pricing materials. Final cost negotiations to purchase CloudTalk must be conducted with the
seller.
Do you have more than 20 agents? Contact our support team - support@cloudtalk.io to find the most suitable plan for your business.
Pricing information was last updated on December 09, 2020CloudTalk Pricing-Related Review
AE
Administrator in Entertainment
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?
CloudTalk is super easy to set up and use afterwards. Using CloudTalk with Help Scout and Intercom took our customer experience to the next level. Integrations work as expected. They provide perfect customer support with onboarding help at the beginning. Feels like they value you as a customer. Review collected by and hosted on G2.com.
What do you dislike?
Nothing in particular. Some issues during the implementation, but they were solved quite quickly. Review collected by and hosted on G2.com.
Nick D
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?
Zoho integration, click to call feature, Autodial. Review collected by and hosted on G2.com.
What do you dislike?
1. Customer service, horrible. It will take him days to respond to something and when they do respond to give you a smart comment about how you don't understand technology.
2. Cost per minute, made confusion in their favor. You prepay certain minutes for us, then they say do certain minutes don't apply to certain us numbers. WHAT?
3. Technology retardation, they have so many tools that they don't understand how they all work. Took us weeks just to set up OUR voicemail.
4. Purchasing a number, this one is for the books. You can't purchase the number yourself you have to put an order and wait two days, and that you have to wait for someone else to activate that number, and then you have to wait to make that number to make outgoing calls if it was not set up like that.
5. Cancel Service, you cannot cancel service online and they have’t responded to our cancellation request in 3 days. Review collected by and hosted on G2.com.
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