--- title: Ringover Reviews meta_title: 'Ringover Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 495 reviews by the users' company size, role or industry to find out how Ringover works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 495 scale: '5' date_modified: '2026-07-17' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Ringover Reviews **Vendor:** Ringover **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.6/5.0 **Total Reviews:** 495 ## About Ringover Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency. ## Ringover Pros & Cons **What users like:** - Users commend the **ease of use** of Ringover, highlighting its intuitive interface and smooth onboarding experience. (79 reviews) - Users praise the **responsive and caring customer support** of Ringover, enhancing their overall experience with the app. (51 reviews) - Users commend the **reliability** of Ringover, highlighting its excellent customer support and quality connections. (45 reviews) - Users praise Ringover for its **efficient and reliable customer support** , enhancing their experience and productivity. (41 reviews) - Users appreciate the **intuitive interface** of Ringover, making it easy and efficient to use daily. (40 reviews) - Users highlight the **excellent call quality** of Ringover, noting a significant improvement over other systems. (37 reviews) - Features (32 reviews) - User Interface (32 reviews) - Simple (26 reviews) - Customer Service (24 reviews) **What users dislike:** - Users feel that Ringover's service has a **high cost** that may not justify its performance and reliability issues. (12 reviews) - Users find Ringover **expensive** , especially for small businesses, with fluctuating call quality impacting customer interactions. (11 reviews) - Users report experiencing **glitches** during calls, especially after updates, affecting text transcription accuracy. (8 reviews) - Users have noted the lack of **essential features** like CRM integration and improved SMS synchronization in Ringover. (8 reviews) - Users note **integration issues** with Meta and LOXO, wishing for smoother setup and synchronization options. (7 reviews) - Missed Calls (7 reviews) - Users report **mobile app issues** with SMS synchronization and limited options for obtaining UK mobile numbers. (7 reviews) - Users report encountering **software bugs** during onboarding and updates, impacting overall user experience and satisfaction. (7 reviews) - Technical Issues (7 reviews) - Limited Features (6 reviews) ## Ringover Reviews ### 1. Excellent IP telephony solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastien A. | DG, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2024 **What do you like best about Ringover?** We have been using RingOver for our business telephony for 2 years, and we are very satisfied. The installation was quick and easy, and the interface is intuitive. The call quality is excellent, even during high traffic, and the features offered (call management, CRM integration, transfers) are perfectly suited to our needs. The customer support is also very responsive and efficient. RingOver has truly simplified the management of our communications and improved our productivity. I highly recommend this solution to any company looking for modern and efficient telephony! **What do you dislike about Ringover?** Being honest, the product is stable, no negative points noted **What problems is Ringover solving and how is that benefiting you?** Customer support is also very responsive and efficient. RingOver has truly simplified the management of our communications and improved our productivity. I highly recommend this solution to any company looking for modern and efficient telephony! **Official Response from Ringover Team:** > Hello Sébastien, Thank you for this lovely feedback! We are delighted to have you among our clients :) See you soon, The Ringover Team! ### 2. Practical and efficient **Rating:** 4.0/5.0 stars **Reviewed by:** loubna d. | Business developper, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Ringover?** The fact that we can make phone calls without needing to use our personal phone numbers. The fact that we can listen to our calls again is a very interesting point. **What do you dislike about Ringover?** The fact that the numbers do not start with 06 or 07. **What problems is Ringover solving and how is that benefiting you?** not having to use my personal number to contact businesses or individuals ### 3. Simple Intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Ringover?** The ease of use, I find it relevant to have the call listing with the ability to listen to them again and to be able to consult a summary of the exchanges. Very important for a sales person: the ability to consult the call rate in % or number, category "statistics". **What do you dislike about Ringover?** Some malfunctions on the application **What problems is Ringover solving and how is that benefiting you?** Ringover allows me to have a professional line. I have access to the recordings of all my calls and can integrate them into my CRM. This allows me to revisit a call for customer follow-up. ### 4. Easy-to-use software **Rating:** 4.0/5.0 stars **Reviewed by:** Klero Généalogie . | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Ringover?** Ease of implementation and use for our team **What do you dislike about Ringover?** Availability of sales team who is hard to reach **What problems is Ringover solving and how is that benefiting you?** Able to track all calls; redirect calls from our standard to colleagues while seeing who is available. ### 5. Satisfied with the Ringover experience **Rating:** 4.0/5.0 stars **Reviewed by:** Honoré P. | Conseiller GTB, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Ringover?** Good call quality, very good compatibility with wireless equipment (headset, microphone, etc.), ability to generate a mobile number, ability to create a voicemail drop box. **What do you dislike about Ringover?** Format 'directory/call log' not very intuitive **What problems is Ringover solving and how is that benefiting you?** Ringover allowed me not to use a mobile plan and not to use a generic number to call my prospects. ### 6. The interface is very easy to use, smooth, and intuitive. I recommend. **Rating:** 4.5/5.0 stars **Reviewed by:** Anne M. | Assistante commerciale, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Ringover?** we can copy and paste from our computer **What do you dislike about Ringover?** The waiting list and text notifications **What problems is Ringover solving and how is that benefiting you?** No need for customer service ### 7. Positive experience with Ringover **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolas V. | Technicien polyvalent, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Ringover?** I have been using Ringover for 2 years and I am very satisfied. The call quality is excellent and the interface is intuitive, which has made managing my communications much simpler. Special mention to the customer support, always responsive and efficient. I highly recommend Ringover to those looking for a reliable and easy-to-use service. **What do you dislike about Ringover?** I did not notice any negative points during the 2 years of use. **What problems is Ringover solving and how is that benefiting you?** Ringover simplifies and centralizes the management of professional communications by offering impeccable call quality, an intuitive interface, and flexibility that enhances productivity. **Official Response from Ringover Team:** > Hello Nicolas, Thank you very much for your loyalty and for this wonderful feedback! We are delighted to know that Ringover has been bringing you satisfaction for two years, both in terms of call quality and the intuitive interface. Your special mention of our customer support makes us very happy! Thank you again for your trust and your recommendation. See you soon, The Ringover team ### 8. Great tool for sales and prospecting **Rating:** 4.5/5.0 stars **Reviewed by:** Erwan C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Ringover?** At Astora, we use Ringover to support our sales and prospecting efforts, and it’s been a valuable tool. The platform is easy to use and helps us stay efficient and organized in our outreach. A reliable solution for our growing needs. Customer support is efficient. It easily integrated into browser. After a short implementation, we use it daily. **What do you dislike about Ringover?** I would have appreciated a notification that my trial period was ending before being charged. **What problems is Ringover solving and how is that benefiting you?** It integrated efficiently with our CRM to be more efficient for call prospecting ### 9. COOL **Rating:** 4.5/5.0 stars **Reviewed by:** Franck E. | CHARGE DES RESSOURCES HUMAINES, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Ringover?** It's great that Ringover has been so effective for you **What do you dislike about Ringover?** It's always useful to know what works well and what could be improved. **What problems is Ringover solving and how is that benefiting you?** impeccable call quality, centralization of communications on a single platform, and a simple-to-use interface. This saves time, improves productivity, and ensures smooth interactions with clients, whether in the office or working remotely. ### 10. A perfect VoIP solution with a virtual switchboard for independent professionals **Rating:** 4.5/5.0 stars **Reviewed by:** William P. | Entrepreneur individuel, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Ringover?** Be able to receive or make calls from anywhere with your professional landline number Be able to set up a virtual switchboard to inform clients and direct calls Be able to have a written transcription of messages to avoid wasting time listening to voicemail Have a list of calls and messages that can be annotated to facilitate tracking requests **What do you dislike about Ringover?** For now, I have never had any issues with this solution. **What problems is Ringover solving and how is that benefiting you?** A gain in simplicity with a unique means of communication whether in the office or outside A time saver with a switchboard directing clients to a messaging system to better manage requests and a voicemail with written transcription facilitating their understanding An economical solution compared to the physical solutions offered by telecom operators **Official Response from Ringover Team:** > Hello Sir, Thank you very much for your feedback on Ringover. We are delighted to see that the key features such as the ability to manage your business calls from anywhere, the configuration of a virtual switchboard, voicemail transcription, and the management of annotated calls meet your expectations and make your daily life easier. We are also pleased to know that your experience with Ringover has been smooth so far. If you need assistance or wish to share other observations, we remain at your full disposal. Sincerely, The Ringover Team ### 11. Ringover is the best for contacting our B2B clients **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Ringover?** We love using Ringover for contacting our B2B clients. Thanks to the integration with Odoo CRM we are able to sync and contact our client directly from Odoo CRM in addition to accessing call recordings and more. Customer support was also always helpful **What do you dislike about Ringover?** detection of unanswered outbound calls and their stattistics **What problems is Ringover solving and how is that benefiting you?** more features to integrate with Odoo ERP ### 12. Professional, ergonomic, and easy to use solution! **Rating:** 4.5/5.0 stars **Reviewed by:** Kelly N. | Responsable adm/commercial et formation, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2024 **What do you like best about Ringover?** We use RingOver from Monday to Saturday, the tool is intuitive and easy to use thanks to its ergonomic interface and installs with one click on the mobile phone or computer. The crucial advantage for our activity is the tracking and analysis of communication performance, which allows us to improve in quality and productivity. We did not need to contact customer service often because the tool is very efficient, but when we did, the support was responsive and provided solutions quickly. **What do you dislike about Ringover?** A small downside regarding the chat messages that take time to be delivered to the recipient... **What problems is Ringover solving and how is that benefiting you?** Rong Over has a routing feature, which is very important in order not to lose the customer's call. Few call losses = satisfied customer **Official Response from Ringover Team:** > Hello Kelly, We sincerely thank you for taking the time to share your satisfaction with us. We are delighted to have been able to meet your expectations. Thank you for your trust and see you soon! The Ringover Team ### 13. top **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy V. | très bonne solution, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Ringover?** it's fluid, ergonomic, professional, and a top-notch team the dashboard is comprehensive. It's easy to add collaborators and to adjust absence/waiting messages. the tracking through the stats is very comprehensive and provides an overview. **What do you dislike about Ringover?** everything is fine, nothing to complain about for now. 3 months of use to date **What problems is Ringover solving and how is that benefiting you?** time saving and efficiency good management tool adapted to my CRM ### 14. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Sophie B. | Ingenieer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Ringover?** Easy-to-use software and generally efficient **What do you dislike about Ringover?** Some delays are sometimes annoying for responding on time. **What problems is Ringover solving and how is that benefiting you?** no problem, it's used to call by IP with a laptop ### 15. Positive Review ringover **Rating:** 4.0/5.0 stars **Reviewed by:** jean c. | Responsable Commercial, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Ringover?** Historizations and Records. Simple use. **What do you dislike about Ringover?** These few bugs on conversations. **What problems is Ringover solving and how is that benefiting you?** It allows for the centralization of call history, with statistics on the calls. Then, it is useful for listening to calls again in order to complete customer records. ### 16. A good dialler for sales teams. **Rating:** 4.0/5.0 stars **Reviewed by:** Josh F. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Ringover?** Easy to use, good quality connections and integrates with my CRM. **What do you dislike about Ringover?** Sometimes the transcript makes a few errors, but nothing major. **What problems is Ringover solving and how is that benefiting you?** Enables me to track and record calls. Provides a transcript and summary call straight to my CRM. ### 17. Prospecting **Rating:** 5.0/5.0 stars **Reviewed by:** Nabil . | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2025 **What do you like best about Ringover?** Simple and effective, intuitive allows to call easily **What do you dislike about Ringover?** Sometimes we don't receive the call, we just get a missed email. **What problems is Ringover solving and how is that benefiting you?** Call from anywhere ### 18. Software to recommend **Rating:** 5.0/5.0 stars **Reviewed by:** benouna k. | Gerant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Ringover?** Software very easy to use Staff really attentive and nowadays that's what is rare **What do you dislike about Ringover?** Nothing to say, everything is perfect and the software is really easy to use. **What problems is Ringover solving and how is that benefiting you?** We used Kavkom and Aircall, Ringover really meets our needs. ### 19. J'adore cette application **Rating:** 4.0/5.0 stars **Reviewed by:** Loïc V. | Cold calling, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Ringover?** I really like this app, it is easy to use. **What do you dislike about Ringover?** Nothing, she is really nice and easy to understand **What problems is Ringover solving and how is that benefiting you?** Can I have a French number ### 20. Worst onboarding experience I've ever experienced **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Ringover?** The platform seem simple enough to use and my few test calls went smmoothly **What do you dislike about Ringover?** I have been in touch with them for over 75 days and they still are not able to set up an account for me. This has wasted hours of my time and weeks for my team that we needed phones setup! The setup process is incredible cumbersome with additional steps popping up that I only learned about after emailing my sales rep multiple times (waiting typically 1 week+ for responses) After all of this time after I had entered billing infromation, shared our planned usage, and even uploaded IDs and personal data they told me they don't even support numbers in Germany despite their website saying they do. Many people seem to have great expereinces with them but if you're based in the EU or Germany I would not waste my time. **What problems is Ringover solving and how is that benefiting you?** None. It would have allowed us to call customers from browser but they can't support German phone numbers so it was a waste of time ### 21. Facilitate the listening **Rating:** 5.0/5.0 stars **Reviewed by:** Andree T. | je suis actuellement coach qualité, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Ringover?** The possibility of working with the application without opening the software **What do you dislike about Ringover?** There are bugs when the connection is unstable, I would even say that it doesn't work without a connection. **What problems is Ringover solving and how is that benefiting you?** I easily find the recordings of the call center agents ### 22. Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Lou C. | Business developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Ringover?** The mobile app and the web app are very smooth and intuitive. **What do you dislike about Ringover?** It happens that people do not answer calls from numbers starting with 04 **What problems is Ringover solving and how is that benefiting you?** There were many calls to make and the Ringover interface makes it all easier. ### 23. A quality service **Rating:** 5.0/5.0 stars **Reviewed by:** Chloé M. | Assistante Service Clients, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Ringover?** Reactive company, telephone service that works perfectly and a smooth handling. I recommend **What do you dislike about Ringover?** Nothing to report, everything is working very well. **What problems is Ringover solving and how is that benefiting you?** Reactive company, telephone service that works perfectly and a smooth handling. I recommend ### 24. Excellent solution is Ringover. **Rating:** 5.0/5.0 stars **Reviewed by:** Pedro G. | Ingeniero Sistemas | Consultor internacional, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Ringover?** Personalized attention and customer service and support follow-up. **What do you dislike about Ringover?** So far, I haven't noticed any disadvantage. **What problems is Ringover solving and how is that benefiting you?** Excellent solution for business communications. ### 25. Fully satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Ringover?** I am fully satisfied with Ringover, which greatly facilitated the management of my customer communications thanks to its intuitive interface and its advanced features. The quality of the calls is impeccable. In addition, customer service is responsive and always available to help. **What do you dislike about Ringover?** Nothing at the moment (using it for almost 2 years) **What problems is Ringover solving and how is that benefiting you?** It's very supportive for outbound calls across EU and US ### 26. Excellent tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Ringover?** The quality of the audio and service are excellent. **What do you dislike about Ringover?** The initial setup is a bit difficult, especially when everything is through tutorials. There should be someone dedicated to assisting newcomers. **What problems is Ringover solving and how is that benefiting you?** The telephone exchange of 4 branches in different countries ### 27. performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Ringover?** Thanks to Ringover, our sales team has gained in efficiency. Call tracking, CRM integration, detailed statistics... everything is designed to boost performance. We couldn't do without it anymore. **What do you dislike about Ringover?** nothing to say, in case of a problem the customer service is very efficient **What problems is Ringover solving and how is that benefiting you?** I had a problem with my headset and now thanks to Ringover everything is fine. ### 28. Very satisfied with Ring Over. Good service and customer support available and responsive. **Rating:** 5.0/5.0 stars **Reviewed by:** Chabane M. | Directeur commercial, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Ringover?** Good value for money. I recommend. **What do you dislike about Ringover?** Nothing to complain about. The service is perfect. I recommend. **What problems is Ringover solving and how is that benefiting you?** Contact tracking and attachment to Hubspot. ### 29. Driving School Lavril (Axel) **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2025 **What do you like best about Ringover?** The simple and combined use of SMS and Calls. Responsive customer support. **What do you dislike about Ringover?** The opening of the window in case of a call instead of a pop-up window, for example. **What problems is Ringover solving and how is that benefiting you?** We had issues with using Ringover, the support was very responsive. ### 30. Ringover : a Great application **Rating:** 5.0/5.0 stars **Reviewed by:** Maria A. | Business développer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Ringover?** It's easy to use, practical when we are abroad and we can record the calls **What do you dislike about Ringover?** That we should pay to have multiple Numbers **What problems is Ringover solving and how is that benefiting you?** I am abroad and m'y work requires me to call in France with a French number so it saved my life ! ### 31. Practical and ergonomic tool for a customer relations team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Ringover?** + listen to live calls + visibility on colleagues' statuses + ability to connect with Zendesk + ergonomic and intuitive interface **What do you dislike about Ringover?** - the "mute" during calls, not necessarily very visible when it's activated or not, and sometimes there is a slight lag **What problems is Ringover solving and how is that benefiting you?** Call management and switchboards Listen to live calls to monitor exchanges Practical for taking calls while teleworking ### 32. Very beautiful experience **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel S. | Manager commercial, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Ringover?** In addition to traditional calls, Ringover offers features such as voicemail, incoming call management, conference calls, call statistics, and call recording. **What do you dislike about Ringover?** As it is a cloud solution, the quality of calls directly depends on the stability of your Internet connection. **What problems is Ringover solving and how is that benefiting you?** The mobile application allows managing calls from anywhere, which is convenient for a nomadic team or a company with multiple sites. ### 33. Feedback following exchange for experience improvement and evolution question **Rating:** 4.0/5.0 stars **Reviewed by:** Romain S. | Responsable opérationnel, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Ringover?** Consideration of my request and quick response Simple appointment proposal with several available slots Proactive + constructive exchange and knowledge of the system for real feedback without overselling. Thank you to Aurélie for this exchange **What do you dislike about Ringover?** Anomaly in SMS usage at times but seems related to the operator and not Ringover **What problems is Ringover solving and how is that benefiting you?** Call center Multiple users for an entry line Easy management ### 34. A complete call forwarding solution with impeccable customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Anderson L. | Référent Nouvelles Technologies, Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Ringover?** What I appreciated the most is the ease of creating "calendars," which allow calls to be redirected according to the time and day of the week. The sales service was very professional, and I am particularly grateful to Joseph and Laura for their support and availability, thus facilitating a quick handling of the tool. **What do you dislike about Ringover?** An important feature is missing: the ability to receive email alerts when the credit reaches a certain threshold. This would be really useful for better managing credit usage without risking running out unexpectedly. **What problems is Ringover solving and how is that benefiting you?** Ringover perfectly solves my call forwarding issue. I receive my calls on a single number, but depending on the day and time of day, they are forwarded to different numbers. **Official Response from Ringover Team:** > Hello Anderson, Thank you for your feedback :) Your testimonial really makes us happy. The whole team joins me in thanking you. It is a pleasure to support you. Looking forward to continuing alongside you. The Ringover Team ### 35. great solution **Rating:** 5.0/5.0 stars **Reviewed by:** Guillem R. | Sales Trader, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Ringover?** This is the solution we chose for our company, and the sales team is perfectly satisfied with it. The voice-to-text transcription and the brief summary are awesome **What do you dislike about Ringover?** Sometimes visual bugs when texting, but that's it **What problems is Ringover solving and how is that benefiting you?** Tracking my calls ### 36. nice service and support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Ringover?** stats in real in time post listening calls for training session filters very useful **What do you dislike about Ringover?** stats export in excel not possible apparently **What problems is Ringover solving and how is that benefiting you?** call tracking stat reports mobile line ### 37. Reference tool for VoIP and customer service **Rating:** 4.5/5.0 stars **Reviewed by:** VERONIQUE T. | Chargée des relations familles, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Ringover?** I like the ease of starting up and the multiplicity of contact channels the most. **What do you dislike about Ringover?** The fact that certain functions need to be better learned to be integrated into daily life **What problems is Ringover solving and how is that benefiting you?** The handling of SMS, call recording, call smoothness ### 38. I highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Nouha B. | Business Development manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Ringover?** Simple to use, great call quality, and smooth CRM integration **What do you dislike about Ringover?** Everything is good, so, nothing for the moment! **What problems is Ringover solving and how is that benefiting you?** Ringover centralizes all our communications—calls, SMS, and voicemails—into one platform, making it easier to track client interactions. ### 39. a powerful and ergonomic tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolas M. | Administrateur flux téléphoniques, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Ringover?** -Its ergonomics -Its practicality (usable on all devices such as mobile, PC, tablet) The support (training, monitoring, steering committee, effective technical support) **What do you dislike about Ringover?** expected improvement in the simultaneous management of incoming and outgoing campaigns (project in progress with our needs carefully noted by their product teams) **What problems is Ringover solving and how is that benefiting you?** Quick resolutions on specific anomalies (access to the tool, etc...) Resolution on mail reception anomaly allowing account finalization ### 40. Excellent softphony solution **Rating:** 5.0/5.0 stars **Reviewed by:** Sébastien G. | Directeur Pôles Particuliers, Art et Clientèle privée, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Ringover?** Excellent softphone solution both for use and administration. The admin console for setting up users, scenarios, pre-recorded messages, or hold messages is excellent. I studied the market for a long time before switching to this solution and I am not disappointed. It offers everything one expects from an intelligent tool and is regularly enhanced. Customer support is responsive. Integration is easy. We are 70 people using it in our group. **What do you dislike about Ringover?** As with any softphone software, bugs may occur depending on the users' connection status. **What problems is Ringover solving and how is that benefiting you?** We wanted a flexible software allowing us to create different standards and scenarios. **Official Response from Ringover Team:** > Hello Sébastien, A huge thank you for your very positive feedback! We are delighted to learn that Ringover makes your daily life easier. Innovation is at the heart of our approach, and knowing that our efforts to make our tools intuitive and efficient are appreciated motivates us to go even further. Thank you again for your trust! The Ringover team ### 41. easy to handle **Rating:** 5.0/5.0 stars **Reviewed by:** fatiha T. | conseillere, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Ringover?** The application is easy to use, even for beginners. The ergonomics are smooth and well-designed. The sound is generally very good, with little latency or interruptions. **What do you dislike about Ringover?** small connection issues or slowdowns in the mobile app. **What problems is Ringover solving and how is that benefiting you?** Some advanced settings could be more flexible. ### 42. We recommand to use Ringover **Rating:** 5.0/5.0 stars **Reviewed by:** Georgel H. | Agent general insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2024 **What do you like best about Ringover?** Ringover is a very good solution to help our business everyday. In fact it's simply to implement ringover with others desk solutions and simply to use. This solution help us to win time and take our business more efficient ! The customer services is very nice and help us to answer all of our questions ! Thanks **What do you dislike about Ringover?** Nothing, all is perfect with the solution ringover **What problems is Ringover solving and how is that benefiting you?** They help up to implement the solution perfectly and give us all the keys to use it everyday ### 43. Very good application as well as very good technical service, fast and efficient. **Rating:** 5.0/5.0 stars **Reviewed by:** loris . | commercial, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Ringover?** The simplicity and efficiency of the technical service **What do you dislike about Ringover?** Sometimes there are bugs and you often need to update the application. **What problems is Ringover solving and how is that benefiting you?** it allows to avoid losing tracks ### 44. Simple and effective **Rating:** 5.0/5.0 stars **Reviewed by:** morel a. | responsable commerciale, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Ringover?** We have been using Ringover for 1 year for our call center. The ability to make calls from anywhere, whether in the office or working remotely, the installation was quick and easy, and the interface is intuitive. The call quality is very good and the features offered (call management, call recordings, voicemail) are perfectly suited to our needs. The customer support is also very responsive and efficient. I recommend it. **What do you dislike about Ringover?** no negative point is to be noted after one year of use **What problems is Ringover solving and how is that benefiting you?** list missed calls ### 45. Good Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Youssef K. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Ringover?** having the oppuertunity to use it on computer **What do you dislike about Ringover?** the link between my contacts and those on ringover **What problems is Ringover solving and how is that benefiting you?** i dont have to use my phone to make calls. ### 46. Very satisfied with the services, I've been using Ringover for 1 year and I'm very happy with it. **Rating:** 5.0/5.0 stars **Reviewed by:** gregory b. | gerant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Ringover?** Call recording and team monitoring in case of problems **What do you dislike about Ringover?** I can't find any flaws in this application, it is perfect. **What problems is Ringover solving and how is that benefiting you?** I have never had any problems with Ringover. ### 47. A stable and quality dialer! **Rating:** 5.0/5.0 stars **Reviewed by:** Liebel F. | Sales director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2024 **What do you like best about Ringover?** I am surprisingly impressed by the quality of the platform and the quality of the dialer. The platform is stable and almost never bugs. I previously used a competing platform that was really unreliable and I regularly received complaints from my salespeople. I am therefore satisfied with their service and I highly recommend using Ringover. **What do you dislike about Ringover?** Ringover is a stable and quality platform, and to date, I have nothing negative in mind. **What problems is Ringover solving and how is that benefiting you?** It is a stable and functional platform, I haven't had any problems with it. **Official Response from Ringover Team:** > Hello Liebel, A big thank you for this lovely comment! We are happy to see that you like our solution. We do everything we can to make it user-friendly for our clients and enable them to provide top-notch customer service no matter the situation! We look forward to continuing with you. The Ringover Team ### 48. Very intuitive and allows me to track my team's activity **Rating:** 5.0/5.0 stars **Reviewed by:** marvin b. | Dirigeant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Ringover?** the simplicity of the tool and its performance on a daily basis **What do you dislike about Ringover?** The tool is nice, perhaps some options should be added. **What problems is Ringover solving and how is that benefiting you?** the analysis and training of sales teams ### 49. A quality technical rendering, a responsive hotline **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Ringover?** The quality of the communications is what impressed me the most... **What do you dislike about Ringover?** nothing fortunately.................. **What problems is Ringover solving and how is that benefiting you?** None ### 50. Very satisfied **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Ringover?** Very easy to use and convenient even for complete beginners. **What do you dislike about Ringover?** The use of an external headphone is advised **What problems is Ringover solving and how is that benefiting you?** Ringover helps our business to make professional calls without using our personal numbers. ## Ringover Discussions - [What does Ringover do?](https://www.g2.com/discussions/what-does-ringover-do) - 1 comment - [How do I cancel my Ringover account?](https://www.g2.com/discussions/how-do-i-cancel-my-ringover-account) - 1 comment - [How does Ringover work?](https://www.g2.com/discussions/how-does-ringover-work) - 1 comment - [View Ringover pricing details and edition comparison](https://www.g2.com/products/ringover/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+19%3A24%3A15+-0500&secure%5Bsession_id%5D=ac50102c-f01a-4154-bdd9-38ba2067def7&secure%5Btoken%5D=860aa62b14f1bc36e4b4b8f17039394053e206e0b291ca51863abba5cc5bb16e&format=llm_user) ## Ringover Integrations - 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Screen Sharing - Presentations - Whiteboarding - Live Chat - Hand Raising **Generative AI** - AI Text-to-Speech **Basic Communication - Cloud PBX** - Call Management - Communication Management - Scalability - Integrations - Mobile Accessibility - Accessibility **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Meeting Coordination** - Participant Permissions - One-Click Join **Advanced Features - Cloud PBX** - Security and Compliance - Analytics and Reporting - Support and Reliability - Automated attendant **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Contacts** - Personalization - Information Locater - Record Prospect Data **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Software Type** - Mobile - Browser Application - Desktop Application **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts ## Top Ringover Alternatives - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,601 reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - 4.4/5.0 (1,811 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,361 reviews)