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Mercu Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

3 months

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Mercu Reviews (17)

Reviews

Mercu Reviews (17)

5.0
17 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Mercu for its ease of use and ability to streamline hiring processes, significantly reducing time spent on administrative tasks. The platform's automation features enhance candidate engagement and improve overall efficiency, making it a valuable tool for recruitment teams. A common limitation noted is the desire for more customization options in AI prompts.

Pros & Cons

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Kristina B.
KB
Senior Partnership Manager
Enterprise (> 1000 emp.)
"Great experience with Mercu's AI powered recruitment platform for cabin crew recruitment"
What do you like best about Mercu?

Mercu's innovative platform has improved our recruitment efficiency and employer brand. By replacing ineffective email communication with a modern, mobile-first approach, the Lufthansa Cabin Crew Recruiting team has been able to engage Gen-Z talent much faster and more effectively. The automation of communication processes has also saved us valuable resources, allowing us to scale effortlessly. In a highly competitive hiring market, speed is everything - and Mercu has helped us move quickly while creating a more engaging and seamless candidate experience. The team at Mercu has been fantastic to work with, ensuring a smooth implementation and strong results. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Mercu?

Nothing, the product is great and the team is highly flexible and always adjusted to our industry requirements. Review collected by and hosted on G2.com.

Elly N.
EN
Recruitment Manager
Mid-Market (51-1000 emp.)
"Implementing Mercu's AI-driven recruitment platform has been amazing for KOOKAÏ."
What do you like best about Mercu?

Implementing Mercu's AI-driven recruitment platform has been amazing for KOOKAÏ. By automating candidate screening and interview scheduling, we've saved over 240 hours monthly, allowing our team to focus on strategic initiatives. The seamless communication via WhatsApp and SMS has enhanced the candidate experience, leading to nearly perfect interview attendance rates. Mercu has significantly streamlined our hiring process, making it more efficient and candidate-friendly. Review collected by and hosted on G2.com.

What do you dislike about Mercu?

There was no downsides to using the platform. The team at Mercu were readily available for any needs/changes during our trial process. Review collected by and hosted on G2.com.

Erin T.
ET
People & Culture
Mid-Market (51-1000 emp.)
"Don't hesitate!"
What do you like best about Mercu?

As a growing hospitality group, we often receive a high volume of resumes for multiple roles across multiple venues. Mercu has streamlined this process, saving us hours of labor by reducing avoidable work.

Working with Jascha and Elliot has made the experience seamless—their passion for their product and their dedication to assisting us have been invaluable. Their support has truly been a game-changer for our recruitment. Review collected by and hosted on G2.com.

What do you dislike about Mercu?

In all honesty, nothing! Every time we've had a suggestion to improve our recruitment process, Elliot & Jascha has made it happen with an new feature. Review collected by and hosted on G2.com.

JH
Head of Operations
Mid-Market (51-1000 emp.)
"Making hiring easy"
What do you like best about Mercu?

Mercu has simplified hiring for us. Its AI screening and automated scheduling save our busy store managers time, letting them focus on their day to day operations Candidates stay informed and engaged, improving their experience and attendance. It’s an essential tool for efficient hiring and the team at Mecu, lead by Jascha, were always available to answer any questions.

The quality of the product and assistance from the Mercu team meant the implementation of the software in our recruitment process was super easy. Review collected by and hosted on G2.com.

What do you dislike about Mercu?

There were genuinley no downsides to implementing Mercu Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Mid-Market (51-1000 emp.)
"Mercu been a massive gamechanger for how we do our mass hiring"
What do you like best about Mercu?

Mercu has made our hiring process so much faster and improved our candidate experience.

We’ve been able to automate all of our candidate comms, especially scheduling interviews and answering questions from candidates - it’s saved us so much time and allows us to beat out the competition when it comes to securing the best talent.

In Singapore, it’s so important that we send messages from a verified WhatsApp number as the prevalence of SMS/WhatsApp scams is high here. Being able to send from our branded account builds trust and confidence in candidates immediately. Review collected by and hosted on G2.com.

What do you dislike about Mercu?

I just wished that it was available sooner Review collected by and hosted on G2.com.

DJ
Chief Operations Officer
Mid-Market (51-1000 emp.)
"Great system and engagement from he team to simply our recruitment and onboarding"
What do you like best about Mercu?

Mercu has really helped Cali Press with all things recruitment by simplifying the process and making it easier for our teams to screen and onboard new team members. It is extremely customisable to suit our requirements which has been great and taken pressure off the broader team. It was super straight forward to implement and Jascha and Elliot have been so easy to deal with and super helpful, quick with responses and really engaged to ensure we are getting the best out of the platform. Review collected by and hosted on G2.com.

What do you dislike about Mercu?

No downsides, only positive things to say! Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Mid-Market (51-1000 emp.)
"Efficient software"
What do you like best about Mercu?

It is very user friendly. The initial setup is fast and easy. The customer service is proactive and prompt at replying to any queries that i have. I am using this on a daily basis and it helps in saving a lot of my time. Having the fuction of linking it to my google calendar and having the link generated automatically saves the trouble of me having to send the link to the candidates for the interviews. Review collected by and hosted on G2.com.

What do you dislike about Mercu?

Some times there is error message from google when a new candidate was added. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Mid-Market (51-1000 emp.)
"Frees you up from repetitive hiring admin tasks"
What do you like best about Mercu?

Mercu is easy and intuitive to use, and onboarding was seamless. The platform automates time-consuming hiring tasks like interview scheduling, which is especially valuable in our high-turnover industry, where we're constantly hiring. Review collected by and hosted on G2.com.

What do you dislike about Mercu?

There's nothing I dislike. That said, it would be great to have the ability to customize the AI prompts powering the candidate assistant. Review collected by and hosted on G2.com.

Praneet (PK) K.
PK
Head of Operations
Mid-Market (51-1000 emp.)
"Quick and seamless"
What do you like best about Mercu?

Made the hiring process so efficient and hassle-free both from the candidates' as well as from the hiring managers' perspectives. Review collected by and hosted on G2.com.

What do you dislike about Mercu?

It requires a mindset shift on the part of candidates and internal stakeholders alike to move away from traditional webforms and start trusting WhatsApp. It's so easy to use that it almost feels too good to be true. Review collected by and hosted on G2.com.

Kumara V.
KV
Head of People & Culture
Mid-Market (51-1000 emp.)
"Increase Response, Engagement and Productivity with Mercu!"
What do you like best about Mercu?

Mercu helps with engaging your future talents with ease and flexibility. Tailored to your organization's workflow for recruiting talents. Review collected by and hosted on G2.com.

What do you dislike about Mercu?

Nothing to dislike - They ship alot of new kick-ass features and I don't have time to keep up with the cool stuff. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

3 months

Mercu Features
Customization
Integration APIs
Internationalization
Interview Scheduling
Interview Scheduling