I love how I have full control of not only our data but also how our environment looks for users and candidates. There are drag and drop template builders for the gateways, as well as the ability to edit the CSS to fully customize the candidates experience. The support is the best I have ever used and the team is absolutely amazing. We can pull reports on anything in the system and see a candidates full history in a just a couple of clicks. There's no overcomplication or hidden fees. I am able to set up automations to save my team time very quickly because it automatically sends communications to candidates, files them, and updates them with just the click of a button, the bonus is it takes me just minutes to set them up. The integrations are really easy as well, and we can integrate with almost any system or with a simple XML feed. We have used BrassRing for over 20 years and the improvements over the last 6 are beyond anything I have seen before, it's almost a completely different system but it was rolled out so well that there wasn't learning curve, it was a natural transition. We have not experienced any downtime or slowdowns in several years. Even with all of the additional products that we have added on our cost is still extremely below other products that we have had demos of. The AI Chat Bot is my new favorite feature, we can put in our own text and we even gave it a name, and it works very well. They also have a portal where you can submit ideas for system improvements and I have seen most of them already be implemented or they are working on it. The one-on-one relationship is the most unexpected benefit that I feel is the most important. They really listen to their customers and always work with you to ensure that you are getting the most out of the system.

We can facilitate the sourcing platforms together and build a great ATS for our recruitment process

I love the ease of use and the platform's ability to use AI technology to assist with candidate management. I now have more time to develop meaningful relationships with my candidates and new hires. Customer service is amazing to support your needs and questions.