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Customerville

Customerville Alternatives & Competitors

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Top Alternatives to Customerville

  • Birdeye
  • AskNicely
  • Gainsight
  • Reputation
  • Totango

Top 20 Alternatives & Competitors to Customerville

Browse options below. Based on reviewer data you can see how Customerville stacks up to the competition, check reviews from current & previous users in industries like #<Competitors::ProgrammaticText::Description::NullFilters:0x00007f37e3b706c0>, and find the best product for your business.
    #1
  1. Birdeye

    (1,039)4.8 out of 5
    Optimized for quick response
  2. Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

    Categories in common with Customerville:
    NP
    It's very direct and easy to use. It helps me track my reviews and allows me to work off of feedback.
    #2
  3. AskNicely

    (793)4.7 out of 5
    Optimized for quick response
  4. The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.

    Categories in common with Customerville:
    TF
    I really that Ask Nicely offers a user-friendly interfacing, so that developers do not need to get involved with setting up the account or building out surveys. Implementation is a breeze in most...Read more
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
  5. Gainsight

    (763)4.4 out of 5
    Optimized for quick response
  6. A complete customer success platform

    Categories in common with Customerville:
    JP
    I think most helpful is our COM, Michael Stollenwerk. We get quick turnaround times and support in working directly with our COM. Being able to work with a CSA for complex needs is very helpful...Read more
    #4
  7. Reputation

    (558)4.4 out of 5
    Optimized for quick response
  8. Manage business reviews with enterprise reputation management software

    Categories in common with Customerville:
    UA
    Easy to use, great follow up from your account manager.
    #5
  9. Totango

    (371)4.2 out of 5
    Optimized for quick response
  10. Customer success platform used by enterprises to proactively drive adoption, retention, expansion, and improved reputation with their customers.

    Categories in common with Customerville:
    PD
    I like the ability to BCC touchpoints to log all client emails
    #6
  11. Qualtrics Customer Experience

    (289)4.3 out of 5
    Optimized for quick response
  12. With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.

    Categories in common with Customerville:
    UE
    - Cost - Functionality - Accessibility - Collaborative nature
    #7
  13. Wootric Customer Experience

    (256)4.8 out of 5
    Optimized for quick response
  14. Boost customer happiness with proven CX metrics: Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES) surveys. Get user feedback online, in-app, via mobile, email & SMS.

    Categories in common with Customerville:
    AC
    Wootric gives great possibility for automated surveys and provides both raw data and already built out dashboards. Easy to set up, easy to use, lots of professional advices if needed.
    #8
  15. GetFeedback

    (170)4.5 out of 5
    Optimized for quick response
  16. GetFeedback's survey software lets you create beautiful, mobile-friendly surveys that improve response rates. Use GetFeedback to measure and improve key customer experience metrics, like Net Promoter Score (NPS), Customer Satisfaction (CSAT), and agent performance.

    Categories in common with Customerville:
    Rushabh S.
    RS
    Video quality and new developments are great
    #9
  17. Confirmit

    (129)4.3 out of 5
    Optimized for quick response
  18. Confirmit Horizons is a flexible, multi-channel software platform for Customer Experience, Voice of the Employee, and Market Research programs. Confirmit Horizons software platform helps businesses gather feedback from customers and employees, analyze the results, and take action to improve processes.

    Categories in common with Customerville:
    PE
    The fact that its interface is quite simple when using it turns out to be a very useful element for us, especially since it is not required to be experts in the application to use this tool, its...Read more
    #10
  19. FocusVision Decipher

    (128)4.3 out of 5
    Optimized for quick response
  20. FocusVision Decipher is the most comprehensive, yet easy to use, professional survey and reporting solution. Run a just-in-time quick poll, undertake a large-scale multi-country, multi-language study or anything in-between to get close enough to your customers to understand their thoughts and feelings and ensure their voice comes through in your data insights without being limited to prefabricated templates.

    Categories in common with Customerville:
    Diego Rafael K.
    DK
    Decipher offers quick and reliable end-user support. Just within minutes of sending a ticket, I get an email addressing the issue at hand.
    #11
  21. Medallia

    (85)4.5 out of 5
  22. Medallia's feedback management products are built on technology that's designed to capture users' attention, make solutions clear and motivate employees to act.

    Categories in common with Customerville:
    MA
    Una buena interfaz, facilidad de uso, alto rendimiento, rapidez, sencillez y practicidad son algunas de las principales características que posee Medallia que para mí la catalogan como el principal...Read more
    #12
  23. Astute VoC

    (45)4.5 out of 5
    Optimized for quick response
  24. Deploy quality Voice of Customer research that delivers.

    Categories in common with Customerville:
    AH
    The ability to get customer insights fairly quickly
    #13
  25. CustomerGauge

    (42)4.6 out of 5
  26. Based on the industry-standard Net Promoter System®, it is a software-as-a-service that automatically measures, understands, and analyses customer sentiment and identifies and grows loyal customers.

    Categories in common with Customerville:
    AT
    Friendliness of staff, easiness to build small report, real-time reporting on surveys
    #14
  27. Alida

    (38)4.4 out of 5
    Optimized for quick response
  28. Alida's cloud-based customer intelligence platform helps companies build engaged communities of customers for ongoing, real-time feedback and insight.

    Categories in common with Customerville:
    UT
    It's easy to set up surveys with their Sparq 3 platform. We can also run tables with several data cuts within the platform and generate shareable links for a quick view of running survey results....Read more
    #15
  29. Stella Connect

    (32)4.6 out of 5
    Optimized for quick response
  30. Stella Connect motivates and supercharges the performance of front-line teams through customer-driven ratings and rewards.

    Categories in common with Customerville:
    AA
    Stella Connect is very clean! I can do everything in one place to coach an employee.
    #16
  31. Usersnap

    (32)4.4 out of 5
  32. Simple bug tracking & feedback. Usersnap is your central place to organize feedback and collect bug reports. One screenshot is all it takes. Get rid of endless email exchanges and coffee-stained sticky notes.

    Categories in common with Customerville:
    Chad R.
    CR
    As a seasoned customer experience expert that has worked with and as a developer for years, I was looking for a way to shorten the time it takes to gather relevant details on bug issues and new...Read more
    #17
  33. NICE Satmetrix

    (31)4.2 out of 5
  34. Satmetrix business solutions combine innovative technology, proven expertise, and industry best practices in customer experience solutions that deliver results.

    Categories in common with Customerville:
    Kelly W.
    KW
    Easy to use, reliable, valuable and data reliable
    #18
  35. Cisco Webex Experience Management (formerly CloudCherry)

    (27)4.3 out of 5
    Optimized for quick response
  36. Improve customer experiences and gain greater insight across customer journeys by mapping their experiences across all touchpoints in your organization.

    Categories in common with Customerville:
    BS
    Scaling at Mach Speed? Keep An Eye On NPS When you’re scaling at the speed of sound, like Netmeds.com, and many other great Indian start-ups, one of the most important “pillars of growth” is...Read more
    #19
  37. HappySignals Experience Management for IT

    (24)4.8 out of 5
    Optimized for quick response
  38. We help our customers improve their internal services performance by measuring and analysing employee happiness and productivity.

    Categories in common with Customerville:
    Simon A.
    SA
    The real time feedback, this allows use to make some tangible improvements. The interface is very easy to navigate.
    #20
  39. Feedier

    (22)4.5 out of 5
  40. Feedier lets you collect valuable customer feedback, easily. Provide an enjoyable unique experience and also reward your customers!

    Categories in common with Customerville:
    LM
    Its initial configuration is quite easy to carry out, we put a few data that the same configuration wizard is requesting us and we already have the system ready to use and without major problem. At...Read more