Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.
The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.
A complete customer success platform
Manage business reviews with enterprise reputation management software
Customer success platform used by enterprises to proactively drive adoption, retention, expansion, and improved reputation with their customers.
With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.
Boost customer happiness with proven CX metrics: Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES) surveys. Get user feedback online, in-app, via mobile, email & SMS.
GetFeedback's survey software lets you create beautiful, mobile-friendly surveys that improve response rates. Use GetFeedback to measure and improve key customer experience metrics, like Net Promoter Score (NPS), Customer Satisfaction (CSAT), and agent performance.
Confirmit Horizons is a flexible, multi-channel software platform for Customer Experience, Voice of the Employee, and Market Research programs. Confirmit Horizons software platform helps businesses gather feedback from customers and employees, analyze the results, and take action to improve processes.
FocusVision Decipher is the most comprehensive, yet easy to use, professional survey and reporting solution. Run a just-in-time quick poll, undertake a large-scale multi-country, multi-language study or anything in-between to get close enough to your customers to understand their thoughts and feelings and ensure their voice comes through in your data insights without being limited to prefabricated templates.
Medallia's feedback management products are built on technology that's designed to capture users' attention, make solutions clear and motivate employees to act.
Deploy quality Voice of Customer research that delivers.
Based on the industry-standard Net Promoter System®, it is a software-as-a-service that automatically measures, understands, and analyses customer sentiment and identifies and grows loyal customers.
Alida's cloud-based customer intelligence platform helps companies build engaged communities of customers for ongoing, real-time feedback and insight.
Stella Connect motivates and supercharges the performance of front-line teams through customer-driven ratings and rewards.
Simple bug tracking & feedback. Usersnap is your central place to organize feedback and collect bug reports. One screenshot is all it takes. Get rid of endless email exchanges and coffee-stained sticky notes.
Satmetrix business solutions combine innovative technology, proven expertise, and industry best practices in customer experience solutions that deliver results.
Improve customer experiences and gain greater insight across customer journeys by mapping their experiences across all touchpoints in your organization.
We help our customers improve their internal services performance by measuring and analysing employee happiness and productivity.
Feedier lets you collect valuable customer feedback, easily. Provide an enjoyable unique experience and also reward your customers!
