--- title: Quo Reviews meta_title: 'Quo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3384 reviews by the users' company size, role or industry to find out how Quo works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 3384 scale: '5' date_modified: '2026-07-03' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Quo Reviews **Vendor:** Quo **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.7/5.0 **Total Reviews:** 3,384 ## About Quo Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. ## Quo Pros & Cons **What users like:** - Users highlight the **ease of use** of Quo, appreciating its intuitive interface and simple setup process. (700 reviews) - Users appreciate the **responsive and helpful customer support** that assists with any inquiries or issues effectively. (366 reviews) - Users appreciate Quo's **wide range of essential features** , enhancing their ability to serve clients effectively and efficiently. (273 reviews) - Users find the **easy setup** of OpenPhone essential for smoothly integrating it into their growing business. (272 reviews) - Users love the **call recording feature** of Quo, making it easy to access and review conversations effortlessly. (271 reviews) - Users praise the **helpful customer service** of Quo, finding it supportive and responsive to their needs. (251 reviews) - Users love the **ease of setting up phone numbers** with OpenPhone, appreciating the intuitive app and responsive support. (242 reviews) - Reliability (235 reviews) - Helpful (231 reviews) - Messaging Features (226 reviews) **What users dislike:** - Users often face **connection issues** with Quo, struggling to manage calls and headset connectivity during off-duty hours. (184 reviews) - Users are frustrated by **missing features** like the inability to edit messages or tag themselves for reminders. (90 reviews) - Users experience **call disconnections** , facing issues with missed calls and inaccurate call status notifications. (80 reviews) - Users find the **high cost** of Quo misleading due to unclear pricing and fluctuating fees, causing frustration. (75 reviews) - Users report **call issues** , including ghost calls and notifications failing, affecting their overall experience with Quo. (65 reviews) - Users experience **delays** in support response and payment processing, which can hinder timely operations and cause frustration. (64 reviews) - Users report **performance issues** with Quo, including lag, unclear calls, and data transfer problems. (63 reviews) - Number Issues (61 reviews) - Slow Loading (61 reviews) - Users experience **call drops** with Quo, making it unreliable in areas with weak signal strength. (58 reviews) ## Quo Reviews ### 1. My experience with OpenPhone has been nothing short of amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Julie M. | Practice manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Quo?** I’m sharing my experience with OpenPhone, which is our company's primary communication tool for clients. OpenPhone acts like a personal assistant, effectively handling client questions and concerns, and assuring them that their messages and calls are always received and addressed. We rely on it heavily to ensure all client inquiries, appointments, and concerns are managed appropriately. I particularly value the recorded conversations feature. When managing multiple clients, it's natural to forget some details from phone conversations. This feature has been incredibly helpful for us in retrieving important information that might otherwise have been lost. **What do you dislike about Quo?** Honestly, I can't think of anything I don't like. **What problems is Quo solving and how is that benefiting you?** I was having an issue where my OpenPhone was collaborating by personal contacts with the business contacts. OpenPhone has a very descriptive approach for dealing with issues like this and making sure that everything is handled accordingly ### 2. Amazing Value and Service for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Paul H. | Admin/owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Quo?** QUO has been amazing for our small business—keeping up with clients has never been easier. Great service at an even better price. Definitely recommended! **What do you dislike about Quo?** When we have don't internet connection or it's not working, we get delays **What problems is Quo solving and how is that benefiting you?** So far, so good, and the sona is helping a lot. If we missed a call with our client, the recording and writing summary are so helpful to us. ### 3. OpePhone continues to work for me! **Rating:** 4.0/5.0 stars **Reviewed by:** Nancy O. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Quo?** OpenPhone has served me well. I can text and call from anywhere in the world - from another phone number that I use internationally - and I can do this both inside and outside the U.S. But it looks to everyone else like I'm texting normally from a regular US cell phone, not from an app, so they are not confused! **What do you dislike about Quo?** I wish I could send videos not just pictures and text in the chats. **What problems is Quo solving and how is that benefiting you?** OpenPhone allowed me to have a U.S. number that I could use anywhere in the world without incurring wildly unpredictable and usually high fees and it allows people from the U.S. to call me when I am traveling internationally as if it was a local call. Also they let me help choose the number I wanted so it matches the local area I am from. It's easy to use and the customer support is great. ### 4. Why OpenPhone is the best Business Phone System **Rating:** 5.0/5.0 stars **Reviewed by:** Erik P. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Quo?** What I like best about OpenPhone is how simple and intuitive it is—everything from setup to daily use just works without needing a manual or IT support. It brings all the key business communication tools—calls, texts, voicemail, and team messaging—into one clean, easy-to-use app. Managing numbers, users, and settings is quick and painless. It feels like it was built with modern teams in mind, not old-school phone systems. **What do you dislike about Quo?** One thing I dislike about OpenPhone is that while the core features are solid, some advanced settings and integrations can feel a bit limited or underdeveloped. There are times when I wish there were more customization options, especially for call routing or automation. That said, the team is actively improving the platform, so many of these gaps are being addressed over time. **What problems is Quo solving and how is that benefiting you?** OpenPhone is solving the problem of clunky, outdated business phone systems by giving us a modern, flexible solution that actually fits how teams work today. It lets us manage multiple phone numbers, handle calls and texts, and collaborate as a team—all from one streamlined platform. This has made our communication more professional and efficient, especially when working remotely or managing customer support. It saves time, reduces confusion, and helps us deliver a better experience to our clients. ### 5. Stay Connected Anywhere with QUO's Robust Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Quo?** I appreciate being able to use QUO wherever I am. It offers plenty of features that help me stay connected with my team. **What do you dislike about Quo?** I honestly can't find anything to dislike about QUO. Everything has been going well so far. **What problems is Quo solving and how is that benefiting you?** Being able to port our number so easily was a great experience. The ability to transfer calls between team members is also excellent. ### 6. Intuitive Design Like iMessage, but Read Status Sync Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2025 **What do you like best about Quo?** I appreciate the straightforward design of Quo. It feels as intuitive to use as iMessage, which makes it very appealing to me. **What do you dislike about Quo?** Occasionally, when I access it through the browser, it fails to register that I have read a message. However, when I use the app on my phone, opening a conversation does mark it as read. It would be much more convenient if both platforms behaved consistently in this regard. **What problems is Quo solving and how is that benefiting you?** Previously, my team relied on a single cellphone to reach out to participants. With Quo, it has become much more convenient to contact our participants from any location, and we can do so simultaneously. Also, being able to send texts and texts reminders, rather than calling for any reason, has made a huge difference for us. ### 7. Feature-Rich Yet Wonderfully Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Michael T. | CEO/Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2025 **What do you like best about Quo?** What I really love is how feature-rich it is without feeling overwhelming **What do you dislike about Quo?** There is nothing I dislike about Quo. It very good **What problems is Quo solving and how is that benefiting you?** One of my favorite parts of Quo OpenPhone is the answering service. It makes my business look professional even when I can’t pick up the phone. Calls are handled smoothly, messages are clearly presented, and it’s easy to see who called and follow up quickly. ### 8. Open Phone Keeps Calls Organized **Rating:** 4.0/5.0 stars **Reviewed by:** Stephanie S. | Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Quo?** I enjoy using OpenPhone because of the organizational tools. I can leave notes on my calls to remember what we discussed, create contact profiles including quick notes, and easily sort through who I need to respond to. As a recruiter, I like that OpenPhone keeps my work calls and number separate from my personal phone. I'm able to turn off notifications while I'm away. **What do you dislike about Quo?** The worst part about OpenPhone is that it's super glitchy. This app/website fails all the time. My calls come through sounding like a toaster, the speech often becomes delayed causing people think I'm stalling, and sometimes it just won't make a call. I don't like that aspect. It makes the work day much more difficult. **What problems is Quo solving and how is that benefiting you?** I don't really see OpenPhone solving problems. It's super glitchy and they just keep adding more and more and more features. Fix the broken parts first. A Mercades is still an awful car if it doesn't drive smoothly. Fix it then be fancy. This is not benefitting me AT ALL. I don't need AI. I need to make calls... ### 9. Excellent Communication Solution for Business **Rating:** 5.0/5.0 stars **Reviewed by:** Jake B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2025 **What do you like best about Quo?** Our favorite feature about OpenPhone is that we can all be mobile but still have access to all the client calls. It helps everything run smoothly and client communication doesn’t fall through the cracks. We can all go back and review what has been communicated. **What do you dislike about Quo?** The only thing that can be frustrating is the phone app glitches every now and then, especially the business hours function and our phone rings when it shouldn’t. **What problems is Quo solving and how is that benefiting you?** OpenPhone has solved many problems for us: seamless communication between team members, having the phone go straight to voicemail after hours to help create boundaries, ability to text with our clients. ### 10. Alternate Number **Rating:** 4.0/5.0 stars **Reviewed by:** Molly R. | Head of School, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2025 **What do you like best about Quo?** Quo allows me to communicate with students’ families, from my cell phone, yet protect my personal phone number. It allows me to search my organization’s phonebook to easily call colleagues. It is great for texting as well! **What do you dislike about Quo?** It does not always ring to my cell phone. **What problems is Quo solving and how is that benefiting you?** Quo allows me to have number for students without sharing my personal. ### 11. Excellent Support and User-Friendly Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Sindy K. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Quo?** The assistance I received before setting up my account was very helpful. I also find the platform's appearance and its features to be quite user-friendly. **What do you dislike about Quo?** Nothing so far I just started with them. **What problems is Quo solving and how is that benefiting you?** Avoiding to have text going out to clients from the personal devices of our team members. Having a record of their texts and their calls with our clients. ### 12. OpenPhone Makes Remote Team Collaboration Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa G. | Booking specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Quo?** We use OpenPhone with our remote team, and it has become an essential tool for our day-to-day operations. A few features really stand out: Call summaries and recordings are incredibly useful for keeping track of decisions and pending tasks discussed over the phone. No more relying on memory or scattered notes — everything is clear and documented. It’s excellent for team collaboration. We can easily view conversations between other team members and clients or vendors, which helps maintain context and continuity across the team. In client chats, we can internally tag other team members to collaborate on responses or next steps without the client seeing — a huge plus for coordination and speed. Overall, OpenPhone is a powerful communication tool that truly helps us work together as a team. Strongly recommend it to any remote or distributed team looking for clarity, accountability, and better collaboration **What do you dislike about Quo?** I would like it to have a photo gallery on conversations. I would also like to be able to edit text already sent. Also, to be able to reply directly to a specific message (like WhatsApp) **What problems is Quo solving and how is that benefiting you?** Great for remote team, I live a outside of the US and have a US number. ### 13. Robust Phone System **Rating:** 5.0/5.0 stars **Reviewed by:** Prophecy S. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2025 **What do you like best about Quo?** Quo is a great, modern solution for businesses looking to better organize their inbound calls. Each employee can have their own phone number, and having a second physical phone is not necessary. This makes it easier and more affordable. **What do you dislike about Quo?** I haven't found anything yet! So far, this app goes above and beyond **What problems is Quo solving and how is that benefiting you?** Being able to keep track of work calls without having a separate phone makes my job easier. I also like that I'm not bound to a chord on a desk phone when I'm taking work calls. ### 14. Easy Setup and Great Free Trial with Stripe Partnership **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Quo?** Setting up a new account was straightforward, and thanks to their partnership with Stripe, I received three months of free access to begin my subscription. **What do you dislike about Quo?** I was confused by the lack of clarity regarding the monthly limited credits needed to use my number. It would have been helpful if this detail had been made more obvious on their pricing page. Still, this is something that can be easily addressed. **What problems is Quo solving and how is that benefiting you?** With this service, I’m able to have a US phone number for my business, which lets me make calls even when I’m traveling abroad. It also allows me to call local numbers in other countries, making it very convenient for my work. ### 15. A MUST FOR BUSINESS OWNERS **Rating:** 5.0/5.0 stars **Reviewed by:** Amoura Esthetics - I. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2025 **What do you like best about Quo?** As a small business owner, I needed a phone system I could use daily that was professional, flexible, and easy to manage. OpenPhone has delivered on all fronts. I use it to communicate with clients, send reminders, and keep my personal number private—all from one app. The ability to set business hours, auto-replies, and separate work/personal communication has been a lifesaver. I was also happy to see an export options for contacts! Customer support was helpful in helping me. **What do you dislike about Quo?** I had a hard time getting my account registered initially - and it took weeks. I was getting a bit frustrated with that, however, it appears there was a glitch and it was resolved. **What problems is Quo solving and how is that benefiting you?** Before OpenPhone, I was using my personal phone for work, which blurred boundaries and made it hard to disconnect. Now, I have a dedicated business number that runs through the same device, keeping things separate and professional without needing a second phone. ### 16. Simple and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Laris O. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Quo?** What I like best about OpenPhone is how simple it makes running my business communications. I can call and text from one app, keep everything organized, and separate personal from business without carrying two phones. **What do you dislike about Quo?** some features I’d like — like deeper integrations and more advanced settings — are still limited compared to bigger phone systems. Sometimes the app can feel a little basic if you’re running a larger team. **What problems is Quo solving and how is that benefiting you?** It keeps all my customer communication in one place, makes my business look more professional, and saves me the cost and hassle of carrying a second device. The result is faster response times, better organization, and a smoother experience for both me and my clients. ### 17. Great for making calls and sending texts! **Rating:** 4.0/5.0 stars **Reviewed by:** Jacob R. | Owner/Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Quo?** OpenPhone is great because I can easily call and text people when operating my business. The platform is very simply to use and the interface is clean. **What do you dislike about Quo?** I would prefer to have a dial pad that could be opened separately. The call button is pretty small, so it is a little tedious at times when making lots of calls. Also, be sure to have all the information correct when submitting for carrier verification - had to pay the fee twice. **What problems is Quo solving and how is that benefiting you?** It is extremely easy to make calls and send texts. I like that call recordings stick to the client account, so no need to go searching down long lists for them. ### 18. Affordable | User-Friendly |High Quality **Rating:** 5.0/5.0 stars **Reviewed by:** Melinda B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Quo?** It has a great interface and attractive layout, but my favorite part is the conversation transcript feature. I'm a recruiter and spend a lot of time interviewing people, the transcription notes help me save so much time. **What do you dislike about Quo?** Nothing, really. It's a great product with more features than previous systems I've use. Support is speedy too. **What problems is Quo solving and how is that benefiting you?** I needed a clean, plug & play phone setup that was separate from my personal phone and which I could use through other devices than my phone. There are lots of options out in the world, the look and feel of this one is what attracted me. Also, I hired an employee who lives in a different country and I needed an app that would also work for her, giving her a solid connection with a local number that didn't cost a lot more. ### 19. Good transition **Rating:** 5.0/5.0 stars **Reviewed by:** Monica L. | Operations manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Quo?** I love that I can set a prescreening message — it helps filter calls right away. It’s also great that all voicemails are transcribed and saved as text, which makes it easy to quickly scan messages. Overall, it’s very user-friendly and efficient. Great customer support - one of the best i ever used. **What do you dislike about Quo?** I don’t like that SMS messaging requires an extra fee — it would be much better if that were included in the base plan.and pretty expensive to have few users. **What problems is Quo solving and how is that benefiting you?** OpenPhone makes it easy to manage work calls separately from my personal phone. The voicemail transcriptions and call screening help me stay organized and respond quickly, even when I’m busy. It’s been a huge help for staying professional and efficient without needing a second phone. ### 20. Quick Local Number Setup—Up and Running Right Away **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Quo?** I liked that I was able to get a phone number in my area code quickly and have it working right away. With all the things I've has to worry about as I've been opening up my new business, it's wonderful being able to get the phone up and running without trouble. **What do you dislike about Quo?** It's been a bit of a learning curve to figure out how to get the phone to ring on my cell phone. **What problems is Quo solving and how is that benefiting you?** Money has been tight and purchasing a new phone and getting it set up for my business was a problem and it wasn't once I found Quo. ### 21. Reliable, Convenient, Great Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Paris B. | Registered Nurse Patient Health Care Advocate, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Quo?** I love that the connection is reliable. If I run into any problems, I'm able to contact customer service who respond very quickly. I appreciate their knowledge, professionalism, and kindness. I also like the convenience of using this service for work. It allows me to keep my personal phone and work phone separate, which is crucial for my line of work. This is a great platform! **What do you dislike about Quo?** One downside would be that there are bugs which can be frustrating when I'm working on something, but their customer support is fantastic and they are on it when I need something fixed. **What problems is Quo solving and how is that benefiting you?** The ability to keep my personal and professional phone numbers separate. This platform allows me to use it just as if it were a cell phone, giving a personal touch to my clients while also providing myself privacy. I appreciate the ability to be able to log out and have me time. ### 22. Great collaborative phone system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Quo?** I love that everyone can see each profile and notes for the customer and that the phone rings for everyone so that others can answer if you can't. I also love that you can leave internal notes to team members to accomplish different tasks for the clients. Very effective and simple. I love how you can create premade messages to send to clients for appointment confirmations. **What do you dislike about Quo?** I don't like how some conversations on only on one profile and you have to switch to all profiles to see every conversation that was made to client. I don't like how sometimes if you're not on good wifi, it will drop calls. **What problems is Quo solving and how is that benefiting you?** Open phone allows an easy way for the clients to call and for each team member to be able to see all conversations to make sure each client has a seamless experience throughout our programs. ### 23. Easy to set up and purchase. **Rating:** 5.0/5.0 stars **Reviewed by:** Nadiya P. | Owner of a small business stat-up, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2025 **What do you like best about Quo?** Easy to set up, you get to choose the number you like best from the option they give. Price can be a bit cheaper but so far I find it valuable. Most importantly for any businesses is the customer service. When I had issues, CS agent was able to provide a solution in a timely manner. **What do you dislike about Quo?** Price could be cheaper and phone number options can be made more attractive **What problems is Quo solving and how is that benefiting you?** I can have a toll-free number for my business as well as another Canadian number without having to purchase another phone (landline or cell). This streamlines my activities so much better. Just what I needed ### 24. Positive review for the customer support and owner **Rating:** 5.0/5.0 stars **Reviewed by:** Kathryn D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Quo?** So far the support as I haven't been able to use this program yet, but I know any questions or issues I have will be taken care of. The way the staff and owner have been so helpful and quick to respond is exemplary. I am excited to use this program for my business, as it will solve an important problem to solve. Having multiple phones to ring and have text messages received, with the ability to transfer calls to others is exciting. **What do you dislike about Quo?** It is a bit more difficult to transfer a number as I am unable to speak to the carrier directly to sort out the issues I am having with my current carrier. The amount of back and forth is a lot. Once I am over this hurdle I am certain the issues will be over. **What problems is Quo solving and how is that benefiting you?** Being able to have the business number ring on multiple devices and transfer calls to other members of my team. ### 25. Easy to use and satisfies my need to screen scammers on my personal number. **Rating:** 5.0/5.0 stars **Reviewed by:** Julie P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Quo?** I’m not very tech savvy, but platform was easy for me to use and the support is quick to get back to me if I do have a question. **What do you dislike about Quo?** I can’t think of anything that I dislike. **What problems is Quo solving and how is that benefiting you?** It helps me know when it’s a business call on my phone instead of someone trying to sell me something. It’s great being able to use a second business number. ### 26. Reliable, intuitive, and perfect for startups like ours! **Rating:** 5.0/5.0 stars **Reviewed by:** Rishal B. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Quo?** OpenPhone has been a game-changer for our startup communication. The ability to manage multiple business numbers from a single dashboard is incredibly helpful. I love the seamless integration with Slack and HubSpot, as well as the ease of assigning numbers to team members. The interface is clean, modern, and easy to use — even for non-technical folks on the team. It truly helps us appear professional and organized while scaling. **What do you dislike about Quo?** There’s very little to dislike. Occasionally, the mobile app notifications can be a bit delayed, but it's a rare occurrence and never a deal-breaker. I’d also love to see more advanced automation features in the future — like auto-replies based on keywords or business hours. **What problems is Quo solving and how is that benefiting you?** OpenPhone solves the problem of managing business communication in a modern, remote-first world. Instead of using personal phone numbers or juggling multiple SIMs, our entire team can now handle calls, texts, and voicemails from one shared platform. This makes us look more professional, improves customer response times, and keeps all communication organized in one place. It’s especially helpful for startups like ours who need flexibility, collaboration, and scalability without the complexity or cost of traditional phone systems. ### 27. Using OpenPhone to Replace Skype **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth C. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Quo?** It has proven to be a seamless replacement for Skype. It is versatile and allows me to easily make and receive calls. It is especially helpful because I can receive calls from landlines which is important to my personal and professional use. **What do you dislike about Quo?** In the beginning, I was not able to receive text messages but we were able to upgrade and resolve that problem. **What problems is Quo solving and how is that benefiting you?** I am able to seamlessly conduct business with landlines and landline clients and personal contacts are able to easily contact me. So many things are easier to just clear up in a call rather than using an email. ### 28. User-Friendly and Incredibly Helpful Transcripts **Rating:** 5.0/5.0 stars **Reviewed by:** Maria P. | Lead manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Quo?** User friendly, keeps track of everything and the transcript is very very helpful. **What do you dislike about Quo?** Sometimes I have connectivity issues. The calls don't go through. **What problems is Quo solving and how is that benefiting you?** Helps us make calls to our leads, keeps track of our conversations with the transcripts which makes it easier for us to go back and understand what we talked about and details we may have missed. ### 29. A User-Friendly Platform Teams Adopt Quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Monique A. | Flipper/Landlord, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Quo?** The platform is easy to learn and implement, which makes team-wide adoption simple. **What do you dislike about Quo?** Nothing that I can think of, perfect for our team **What problems is Quo solving and how is that benefiting you?** Quo improves efficiency by keeping workflows centralized and easy to manage. ### 30. User-Friendly with Outstanding Features **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine Z. | Marketing Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Quo?** It's User-friendly and has great features **What do you dislike about Quo?** The signing forms are too long, and if you make a mistake filling them out, you will have to pay to re submitt it. **What problems is Quo solving and how is that benefiting you?** I can make phone calls without an actual cellphone/line ### 31. User-Friendly Tool with an Intuitive Design **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Quo?** Quite user friendly, and very intuitive design **What do you dislike about Quo?** Maybe the turnaround time for support... **What problems is Quo solving and how is that benefiting you?** Its solving the biggest bottleneck we had thus far, on the communication side ### 32. Intuitive Interface That Simplifies Customer Interactions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2025 **What do you like best about Quo?** Quo has a very intuitive and simple to use interface that allows for intricate ways of interacting with your customers and contacts. **What do you dislike about Quo?** The only thing is just like about Quo is it is limited to just phone communication. It would be nice to have a consolidated inbox between other mediums such as email. **What problems is Quo solving and how is that benefiting you?** as a new business owner of an existing business quo help me to begin building out CRM type functions and allowed me to better capture customer interactions. Additionally, quo enable me to create a VoIP number with a local area code to where the business operates. ### 33. Game changer, adds a lot of functionality to your phone system **Rating:** 4.5/5.0 stars **Reviewed by:** Paul L. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Quo?** Super easy! Being able to track multiple phone conversations from text messages to the calls themselves. Not to mention the AI recording of it afterwards so in case you ever forget what was said, OpenPhone didn't. We integrate it with everything we do with multiple phone numbers, the old days of having direct lines are gone. Between this and our CRM we're on cruise control for our business. **What do you dislike about Quo?** We do get dropped calls from time to time and there has been a uptick of the service going down, but they've been good about it getting back and running. Just understand that if OpenPhone does go down it will affect your business. **What problems is Quo solving and how is that benefiting you?** Not needing traditional phone lines, the ability to track conversations is super key. ### 34. Great for work **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley C. | Case Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Quo?** I love that I can use open phone for work! I use it daily, and it helps my work to run more smoothly! I love that I am able to use the app on my computer, and also on my personal cell phone without having to give my personal cell number out to clients. It's easy to use, and makes my work even more flexible. It was also easy to learn how to use and implement for my work. When I did have an issue, customer service was prompt in helping me to troubleshoot my issue. **What do you dislike about Quo?** Connections can be spotty at times depending on internet service. **What problems is Quo solving and how is that benefiting you?** Because of OpenPhone, I do not have to use my personal cell phone number when calling clients. The app helps me to keep my personal life and work life separate and balanced. ### 35. Reliable, Affordable, and AI-Driven: OpenPhone Delivers on Every Front **Rating:** 5.0/5.0 stars **Reviewed by:** Brian J. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Quo?** Setting up with OpenPhone was a breeze. The pricing is fair, and their Sona AI feature has been a game-changer—surprisingly easy to configure and it actually converts leads into clients. I ported a number over, and while there was a slight delay with texting, their support team responded immediately and resolved it quickly. Overall, a great experience with a company that delivers both innovative tools and real support. **What do you dislike about Quo?** More prepackaged API integrations would be a nice to have. **What problems is Quo solving and how is that benefiting you?** OpenPhone is helping us centralize and manage all customer communication for our mobile auto detailing business, AutoLaundry. With Sona AI, we’re able to automatically respond to inquiries, provide pricing, and even book appointments—freeing up time and converting leads without manual follow-up. It’s solved the problem of missed messages and delayed responses, which has improved our customer experience and directly increased our bookings. ### 36. User-Friendly with Helpful Call Summaries and Fast Auto-Responses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Quo?** It is so user-friendly and I love the call summaries. It makes it so easy to keep track of conversations. I also think the ability to send auto-responses makes our clients feel like we are very fast to respond. **What do you dislike about Quo?** Nothing in my opinion. When we first started using it I was having issues with the receiver connecting to random Bluetooth but I think that was user error. **What problems is Quo solving and how is that benefiting you?** We are a small team so having one number where we can have visibility to all calls is really helpful. It is also helpful to have a way to autorespond to messages so that we don't have to do the manual work of responding to clients. ### 37. Reliable, Feature-Rich, and Almost Perfect **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Quo?** OpenPhone works exactly as advertised and includes many useful features I haven’t even tapped into yet but can see benefiting us as the company grows. The interface is intuitive and easy to navigate — I felt comfortable using it within days. My most-used feature is call recording for reviewing employee calls, and the AI call recap with next steps is impressively accurate. I initially didn’t trust it, but after comparing its summaries with my own reviews, it’s spot on. **What do you dislike about Quo?** The AI chatbot is very basic, and for complex issues, it’s often more frustrating than helpful — I usually ask for a human. My experience with live agents has been mixed. Ris, one of the agents, provided excellent support, taking time to understand my problem and offering real solutions. However, I’ve also had the opposite experience where an agent simply repeated the chatbot’s canned responses despite my detailed, specific questions. That was a one-time issue, and once a more capable manager took over, the problem was resolved quickly. **What problems is Quo solving and how is that benefiting you?** OpenPhone provides a reliable platform for making and receiving calls, and as a manager, the call recording and recap features keep me informed on work being done. They allow me to review calls, ensure quality, and give timely feedback to my team. ### 38. All-in-One Solution That Keeps Our Team Connected **Rating:** 5.0/5.0 stars **Reviewed by:** Zach Y. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Quo?** Everything our team needs is centralized in one place. Both the owner and I can answer calls and conduct business as usual, all from our personal phones. Using this service has been a very pleasant experience. **What do you dislike about Quo?** Nothing, it is great! I honestly have not found anything I haven't enjoyed. **What problems is Quo solving and how is that benefiting you?** Being able to have multiple people take inbound calls and respond to messages from customers. ### 39. OpenPhone is transforming our office communications **Rating:** 4.0/5.0 stars **Reviewed by:** Brandon M. | Client Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Quo?** We went from a traditional land line to OpenPhone about a month ago. It has completely transformed our ability to communicate quickly and effectively. Our team is loving the speed at which we can text our guys in the field and transfer calls to any cell phone... anywhere... at any time! **What do you dislike about Quo?** We are slightly frustrated with the lack of hold music options. We could greatly benefit from the ability to upload a custom track. Also, the ability to change the notifications easily and incoming call sounds. **What problems is Quo solving and how is that benefiting you?** It is helping our team all have an extension and also gives us an easy way to see everyone's communications with our team in the field....all under 1 main business number. ### 40. Great software **Rating:** 5.0/5.0 stars **Reviewed by:** Drew C. | Office MAnager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Quo?** I really like how easy it was to set up—everything worked right away without any hassle. The platform is very straightforward, which made it simple to get started and train others on it. It’s user-friendly and doesn’t overcomplicate anything, which I appreciate. Customer support is very easy to get through to speak to someone and that is a major highlight, I dont have time to go back and forth over email. **What do you dislike about Quo?** ’ve been using OpenPhone for about a month now, and so far, nothing major has stood out as a negative. If I had to choose something, it would be the phone number registration process—it was a bit confusing. The steps weren’t very clear, and it took a bit of trial and error to figure it out. A more guided setup for that part would have been helpful. **What problems is Quo solving and how is that benefiting you?** OpenPhone allows my boss and me to share the same business number that’s wrapped on our vehicles, which keeps things consistent and professional. We’ve set up business hours so that calls come to me, the office manager, during the day and automatically route to his phone in the evenings and on weekends. We also both have access to call recordings, which helps us stay on the same page and avoid any miscommunication when dealing with client requests. ### 41. Best Business Phone App Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Ioana Z. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Quo?** OpenPhone is a great app. It allows me to use my personal phone for business purposes, while not confusing my business messaging/phone with my personal ones. It is very accessible and user-friendly both on my phone and desktop. They are also very responsive if ever I need help. **What do you dislike about Quo?** I haven't run into many issues using OpenPhone. I had one issue recently that got resolved where calls weren't coming through on my phone, but that was probably a phone issue as opposed to a software one. It has been a very useful tool in our business practices. **What problems is Quo solving and how is that benefiting you?** I can use my phone and desktop to make calls, send messages and communicate with customers and team members. I can answer on my phone when away from my desktop. When needed, the AI transcript and the call recording have been life and time savers. ### 42. Quo Phone System Makes Customer Communication Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Staci K. | Store operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Quo?** The new quo phone system has been a great improvement and makes communicating with customers much easier. **What do you dislike about Quo?** Just a few things that I need to figure out with the system as far as all the messages it leaves for every time the customer calls or if they don’t leave a message or whatever **What problems is Quo solving and how is that benefiting you?** When we’re busy, customers are able to leave messages or email us ### 43. Game Changer for My Business and My Work Life Balance **Rating:** 5.0/5.0 stars **Reviewed by:** Connor B. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Quo?** I love that calls and text messages for my business are organized into one easy to use app on my phone. The call quality is perfect and texting with customers has been game changing for me! **What do you dislike about Quo?** The only problem I have experienced so far is when I upload a new contact list, if I have duplicate contacts it does not automatically filter them out, instead I have repeats of the same contact. **What problems is Quo solving and how is that benefiting you?** It is making texting and communication with my customers easier than ever! ### 44. A Game-Changer for Our Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Quo?** We switched to OpenPhone and haven’t looked back. Having calls, texts, and voicemail all in one place makes communication effortless, and the shared number feature means our whole team can handle customer inquiries without missing a beat. The voicemail transcriptions save us time, and being able to leave private internal notes right in the conversation thread helps us collaborate better than ever. **What do you dislike about Quo?** The only downside is that the call quality can sometimes be hit or miss. On a strong internet connection, it’s crystal clear, but if my Wi-Fi is even slightly unstable, I’ve had calls drop or get choppy. It’s not constant, but it’s something to be aware of if you’re often on the move or relying on mobile data. **What problems is Quo solving and how is that benefiting you?** OpenPhone keeps my work and personal life separate, centralizes all calls, texts, and voicemails in one place, and makes team collaboration easy—helping us respond faster, stay organized, and look more professional. ### 45. Seamlessly Manages Work and Personal Calls on One Device **Rating:** 5.0/5.0 stars **Reviewed by:** Brittney L. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2025 **What do you like best about Quo?** I love having my work phone on my main phone - it helps me keep things in order. We have used this system for about a year now for our entire office and we love it. **What do you dislike about Quo?** I do not have any complaints about Quo. Everything has worked in our favor at the moment. **What problems is Quo solving and how is that benefiting you?** No problems as of now. ### 46. Seamless Team Communication and Fast Support, Minor Glitches Resolved **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Quo?** I like the internal threads and that everyone on our team can see communication with clients. There are quite a few features that are available, but we haven't used. It's easy to use and customer service has been quick to respond with any issues. It has made our response time faster and the service we provide our customer's more seamless when someone is out. **What do you dislike about Quo?** There were a few glitches in the beginning with group text messages not coming through, but I think that has been addressed. **What problems is Quo solving and how is that benefiting you?** More calls and texts answered in a timely manner. Our customers don't have to wait and we are capturing more business because of it. ### 47. Keeps Our Team Aligned Effortlessly **Rating:** 4.5/5.0 stars **Reviewed by:** Cameron C. | Co- Founder COO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Quo?** The ability to stay on the same page with coworkers. **What do you dislike about Quo?** I much preferred the old branding. I also wish that incoming calls had the ability to capture the callers name. **What problems is Quo solving and how is that benefiting you?** In our business we need to have multiple people on all communications to help build our product. Quo is great at streamlining communication. ### 48. Great Communication, Helpful Customer Support, and a Solid UI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Quo?** Communication and good Customer support The UI is also good **What do you dislike about Quo?** Sona AI needs some flexibility. Probably WIP **What problems is Quo solving and how is that benefiting you?** Flexibility to take calls even remote. ### 49. An excellent tool **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher W. | Warranty Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Quo?** The AI summaries of phone conversations has been instrumental in implementation of warranty decisions, which must be discussed by the team, not just the person who took the phone call. It allows me to easily reference threads and voicemails without spending too much time reading through the entire transcript, giving me time to focus on other tasks. **What do you dislike about Quo?** None! I find it to be a perfect tool for my customer contact needs. I use it frequently, every day. **What problems is Quo solving and how is that benefiting you?** Tracking customer data and response time. ### 50. It Just Works—Seamless Integration with Attio **Rating:** 5.0/5.0 stars **Reviewed by:** Kristian S. | Founder, Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Quo?** It just works and is fully integrated with my CRM (Attio). **What do you dislike about Quo?** Subjective, yet the yellow color - ugh. Would be nice to have a note taking feature to fold in for non-Quo meetings (i.e., Zoom). **What problems is Quo solving and how is that benefiting you?** Easy call, text, and messaging integration. ## Quo Discussions - [What can OpenPhone integrate with?](https://www.g2.com/discussions/30647-what-can-openphone-integrate-with) - 1 comment, 2 upvotes - [Do others experience issues with audio quality or SMS notifications?](https://www.g2.com/discussions/do-others-experience-issues-with-audio-quality-or-sms-notifications) - 2 comments, 1 upvote - [Will there be a group texting option soon?](https://www.g2.com/discussions/will-there-be-a-group-texting-option-soon) - 2 comments, 1 upvote - [Why is it difficult for conference calls.](https://www.g2.com/discussions/why-is-it-difficult-for-conference-calls) - 2 comments, 1 upvote - [When are we going to start receiving SMS?](https://www.g2.com/discussions/when-are-we-going-to-start-receiving-sms) - 2 comments, 1 upvote - [View Quo pricing details and edition comparison](https://www.g2.com/products/quo-quo/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-07-04+11%3A47%3A29+-0500&secure%5Bsession_id%5D=3505d3a3-572c-4a06-be00-9eabab1ce9e9&secure%5Btoken%5D=907fb1a7e716c0fae30c0c6bc0b65e271584230fc07d2c3a4841a6a1ed1e6c62&format=llm_user) ## Quo Integrations - 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