# Quo Reviews
**Vendor:** Quo  
**Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 3,377
## About Quo
Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn&#39;t get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you&#39;re there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch.



## Quo Pros & Cons
**What users like:**

- Users find Quo&#39;s **ease of use** exceptional, with a simple setup and intuitive interface enhancing productivity. (700 reviews)
- Users appreciate the **responsive and helpful customer support** of OpenPhone, ensuring smooth resolution of issues. (366 reviews)
- Users appreciate the **wide range of essential features** in Quo, enhancing their ability to serve clients effectively. (273 reviews)
- Users find the **easy setup** of OpenPhone seamless and intuitive, making it perfect for growing businesses. (272 reviews)
- Users appreciate the **call recording and transcription** feature, making it easier to manage and reference important conversations. (271 reviews)
- Users praise the **helpful customer service** of Quo, finding it supportive and responsive to their needs. (251 reviews)
- Users love the **ease of setting up phone numbers** with OpenPhone, appreciating the intuitive app and responsive support. (242 reviews)
- Reliability (235 reviews)
- Helpful (231 reviews)
- Messaging Features (226 reviews)

**What users dislike:**

- Users face **connection issues** with Quo, experiencing missed calls and inconsistent headset connectivity during their off hours. (184 reviews)
- Users express frustration over **missing features** like inability to edit messages, self-tagging, and conversation assignment. (90 reviews)
- Users experience **call disconnections** and notifications errors, leading to confusion and missed calls. (80 reviews)
- Users find the **high cost and unclear pricing** of Quo frustrating, impacting their budgeting and overall satisfaction. (75 reviews)
- Users report **call issues** , including ghost calls and notifications not displaying properly, affecting their communication experience. (65 reviews)
- Users experience **delays** in support response times and occasional conversation delays due to internet connectivity issues. (64 reviews)
- Users report **performance issues** with Quo, including lag, inconsistent desktop functionality, and data transfer problems. (63 reviews)
- Slow Loading (61 reviews)
- Users experience **call drops** with Quo, making it unreliable in areas with weak signal strength. (58 reviews)
- Limited Features (58 reviews)

## Quo Reviews
  ### 1. Effortless Setup and Smart AI Make This VoIP System Stand Out

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gerhard  K. | Cybersecurity Advisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2025

**What do you like best about Quo?**

The setup process is extremely straightforward, and there are numerous setup and advanced tutorial videos available, along with comprehensive PDF documentation for their VoIP system. Additionally, Sona, the AI answering clerk, is impressively intelligent and adapts well based on how you configure her.

**What do you dislike about Quo?**

So far all is excellent, Soba needs adjustments in nose caller environments. However every current AI is struggling with voice isolation.

**What problems is Quo solving and how is that benefiting you?**

A local, high-quality business VoIP number is available, along with the added benefit of a virtual answering assistant.

  ### 2. Exceptional Support and Clear Guidance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha B. | Owner/Travel Advisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Quo?**

They are quick to respond when I have questions and were very thorough in giving instructions on how to complete something. They are also very kind. It is also a very easy to use program that gives a lot of useful features.

**What do you dislike about Quo?**

I have not encountered one yet. I appreciate their work.

**What problems is Quo solving and how is that benefiting you?**

I used a previous phone service and it was very limited. It made doing business on the go difficult. Quo has really allowed me more flexibility.

  ### 3. Super convenient, but not perfect

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nat C. | Web designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2025

**What do you like best about Quo?**

I’ve been using OpenPhone for my web agency and love how seamlessly it integrates with my personal mobile. There's no need for a second phone. It’s affordable, handles SMS well, and works great if you don’t rely heavily on calls.

**What do you dislike about Quo?**

Call clarity could be better, and my number has occasionally been flagged as spam. Also, some institutions won’t accept it for verification purposes, likely because it’s a VoIP number, which can be seen as less secure. So I end up having to use my personal mobile number anyway in those cases.

**What problems is Quo solving and how is that benefiting you?**

I just wanted a simple way to keep my business separate from my personal life without having to carry two phones. OpenPhone makes that easy. I can text clients, take the occasional call, and still keep my personal number private. It’s affordable, easy to use, and fits right into how I already use my phone. I also really like that I can access it through my web browser, which makes it super convenient to respond to or start SMS messages when I’m working from my computer.

  ### 4. Good Phone System for Small Biz

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lizzy O. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2025

**What do you like best about Quo?**

Easy to use on both my phone and desktop, in the office or on the go. A lot of helpful features within the tool to use and communicate efficiently with out clients (like the after hours replies, call transferring, saved snippets, etc). Saves some precious time!

**What do you dislike about Quo?**

Some buggy aspects, random weirdness like marking texts as unread when just I am the last one who text the person, jumping to random texts sometimes, every once in a while seeing a text come through but it now showing when I open the text thread. Normal technical issues, not always perfect, but to be expected sometimes with technology!

**What problems is Quo solving and how is that benefiting you?**

OpenPhone helps our business run more efficiently and cut out some of the busy work in the day to day. We love having auto-replies for when the office is closed. Internal threads and tagging teammates is awesome. I enjoy using snippets for saving time on texting appt confirmations. And especially the call summaries are a game changer for us, the boss has stopped taking notes with paper!

  ### 5. Essential Platform That Elevates Client Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mona C. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Quo?**

I was looking for a better way to serve my clients, and Quo has truly helped me achieve that and more. I am very grateful for this platform. It provides a wide range of features that I believe are essential for most business owners, and could even be useful for personal needs. Personally, I am using it for my business. Thank you, Quo!

**What do you dislike about Quo?**

I honestly can't think of anything negative to say about them!

**What problems is Quo solving and how is that benefiting you?**

I am able to maintain consistent communication with my clients.

  ### 6. Public School Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hillary P. | Special Education Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about Quo?**

I like the ability to manage teams and provide access easily to new staff members that need mobile access to do their jobs remotely. It is cost effective to provide a professional number for school staff that provide services in the community.  I like the feature that you can turn on office hours and do not distrub messages.  This helps staff to set boundaries for when they can get and receive messages since their work number is connected to their personal phones.

**What do you dislike about Quo?**

It took some time to understand how to set up as the owner vs being the administrator/user.  But the chat feature has been helpful to answer questions and ensure the organization and usage/access for each member is set up correctly.

**What problems is Quo solving and how is that benefiting you?**

The ability to provide communication for staff members that work remotely or out in the community and need to have a way to communicate with each other and families/clients.

  ### 7. Great way to separate personal from business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Quo?**

I learned in my last business that it's a terrible idea to use your personal phone for business purposes; however, I hated having 2 phones to manage. In my next venture, Quo has been perfect for managing everything on 1 device, while limiting clients' overuse of my personal phone. The working hours feature of Quo creates a really strong separation between personal and business alerts, which I really appreciate. Overall, Quo was very easy to set up and works great. It has some CRM-esque features like snippets that come in handy when you're having to type the same message to multiple people over and over. For the price of a regular phone line, this is a great option for me as a sole proprietor, and if I ever build a larger team, I can see Quo integrating very well. I'm very happy overall!

**What do you dislike about Quo?**

Nothing yet; it has served its purpose for my needs.

**What problems is Quo solving and how is that benefiting you?**

Giving me a dedicated business number without needing a second device

  ### 8. Very useful app with excellent customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christa M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2025

**What do you like best about Quo?**

OpenPhone was super easy to get started with. I have tried five other VOIP phone services and OpenPhone has been the best. I wish I had started with them first. They offered a range of Canadian phone numbers in my business area to choose from. The user interface is very simple and easy to use. The phone service works great. I recently had to contact support to change my billing address and they were very friendly and helpful. I have a small business with a few different phone lines so this application works the best for me.

**What do you dislike about Quo?**

There is nothing I dislike about it. Even the price is great!

**What problems is Quo solving and how is that benefiting you?**

OpenPhone offered the relevant phone numbers for my business area. Other services did not have these phone numbers or they would have been at an additional high cost.

  ### 9. Clean, Easy-to-Navigate Platform for Managing Every Facet of Our Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danny R. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about Quo?**

Quo allows me to manage multiple facets of our business all from one platform. Everything is very clean and easy to navigate.

**What do you dislike about Quo?**

There is nothing that I dislike about the platform.

**What problems is Quo solving and how is that benefiting you?**

Quo is allowing me to save a ton of time spent on daily operations, communicate better with our staff and customer base, and improve record keeping in several areas of our business.

  ### 10. Effortless Setup and Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexandre H. | Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2025

**What do you like best about Quo?**

Very simple user interface. Virtually no user training required. Their supprot team was amazing at following up to port our number from our previous provider.

**What do you dislike about Quo?**

Limited extension in the automated voice answering service. Like it's impossible for someone to keep their previous extension like 228. You need to create sub menu with extensions from 1 to 9.

**What problems is Quo solving and how is that benefiting you?**

Having the same number and virtual phones that can follow our team no matter where they are working is a huge advantage. There's no longer a need for an expensive in-house VOIP service, since everything is managed in the cloud.

  ### 11. All-in-One Communication Streamlined for Easy Call and Text Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isaiah H. | Community outreach manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2025

**What do you like best about Quo?**

I love how you’re able to go back and read the call logs and that it’s all streamlined in one conversation both call logs and text messages

**What do you dislike about Quo?**

maybe the one thing is because I have two lines that I can see. I am not able to turn off the notification bubble for one line or at least I don’t know how to. I haven’t found a way to sound notifications for one line and only receive for another.

**What problems is Quo solving and how is that benefiting you?**

The whole team is able to check on everyone’s progress and that’s the best

  ### 12. OpenPhone now Quo was a game changer for our business!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2025

**What do you like best about Quo?**

We use Quo every day and it is an integral part of our business. The integration was pretty smooth and implementing the app and its features was easy. They have a very good customer support system that gets to our questions or issues quickly. Most of the time, the issue is resolved very quickly. Updates to the app and features only make the service better. As an example, allowing 3 way calling, really made a big difference. The ability to schedule message for future dates/times blew my mind and comes in very handy when I get a thought after hours or late in the evening but don't want to forget conveying it to a colleague or vendor.

**What do you dislike about Quo?**

Sometimes the quality of the call isn't the best but this is few and far between. Integration with HubSpot is great but has created duplicate contacts in Quo, which is frustrating. I don't know if that is a Quo or HubSpot issue but would be nice to get resolved.

**What problems is Quo solving and how is that benefiting you?**

Quo really helps keep our communication, both internally and with inbound/outbound calls, organized.

  ### 13. Excellent Support via Email

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrea M. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about Quo?**

Quo was extremely responsive to all my email and chat questions.  I had a resolution within a day for all inquiries.  I also received follow-up emails to make sure my concern was taken care of.

**What do you dislike about Quo?**

I do not like that I cannot talk to an actual person.  My porting process could have gone smoother had I known there was a glitch in their document upload at the time.

**What problems is Quo solving and how is that benefiting you?**

I wanted a separate phone app for all of my business clients.  I wanted a separate ring on my phone to indicate business calls and a completely separate list of phone numbers, different from my personal contacts.

  ### 14. Much better than expected

**Rating:** 5.0/5.0 stars

**Reviewed by:** Philip R. | Area Director/Growth Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2025

**What do you like best about Quo?**

The desktop and mobile apps are well laid out and easy to understand. I love that I can add info to contact records above just a name and number.  Also, having all of my conversations (audio and SMS) together is invaluable and something I've not seen with any other voice over company.

**What do you dislike about Quo?**

My only complaint is that clicking  a phone number forces a call and I'd prefer to have an option to call or text.

**What problems is Quo solving and how is that benefiting you?**

My business number needs to be available on my desktop, laptop, smart phone and tablet (Andriod).  OpenPhone keeps all the devices updated and I have immediate access to collected numbers (and basic notes) for my clients and colleagues. I've had no downtime since I started which makes me feel safe in not missing a call.

  ### 15. OpenPhone, a phone altenative with Flare!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Timothy P. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2025

**What do you like best about Quo?**

The alternative of a phone within a phone, that is able to accurately record and summarize a phone conversation with the assistance of AI technology is quite the game-changer. The numbers which were chosen were implemented the same day, as well as a standard written voicemail, which was then recorded as a standard in, or out-of-office greeting. The availability of customer support thru 24/7 chat, allows for a very easy and supportive experience. All phone numbers which get generated through OpenPhone are also easily portable with other existing phone companies, as i discovered when one of my numbers was ported to T-Mobile. The overall experience has been very positive, and I would recommend this service to anyone looking to handle day-to-day calls instead of having to use a call center.

**What do you dislike about Quo?**

There are no real downsides to using OpenPhone, unless you are trying to identify a specific phone number for use, as the numbers available are picked at random. There was also the challenge with 2 of my 3 numbers being identified as "Scam Likely." The resultant issue prompted me to reach out to an outside service that re-labels each number.

**What problems is Quo solving and how is that benefiting you?**

I have not used the 'team function" but I can see the benefit. Currently, I use the  service to accurately track incoming calls, I never miss calls, as the App is on several of my devices and provides quality notifications.

  ### 16. Admin user and personal user of Quo

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2025

**What do you like best about Quo?**

I appreciate that we can share different phone lines among our team members. Several employees are able to use a shared line, which lets them make US-based calls with our business area code—something they wouldn’t be able to do otherwise. This feature also makes it much easier for our admin team to track and report on the team’s work.

**What do you dislike about Quo?**

Occasionally, calls may drop when someone tries to reach me. There have been instances where clients needed to call back in order to get a clear connection.

**What problems is Quo solving and how is that benefiting you?**

This service allows our assistants, who share a phone line, to make calls to clients using our local area code. It also provides separate lines for our admin team, so we no longer have to rely on our personal cell phones for work-related calls.

  ### 17. Exceptional Support Makes QUO Stand Out

**Rating:** 5.0/5.0 stars

**Reviewed by:** Salman S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2025

**What do you like best about Quo?**

The best thing about QUO is their fast and reliable support team. They respond quickly, stay engaged until the issue is resolved, and make the whole communication process seamless.

**What do you dislike about Quo?**

Honestly, there isn’t much to dislike. Occasionally, some billing or account settings can be a bit confusing at first, but their support team always helps resolve it quickly.

**What problems is Quo solving and how is that benefiting you?**

QUO helps me manage business communications efficiently by keeping all calls, texts, and team messages organized in one place. It’s especially useful for handling multiple carrier and client lines under one platform, saving time and keeping everything professional.

  ### 18. Effortless to Use with Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keli K. | Connection Nurturer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2025

**What do you like best about Quo?**

It's easy to use and when I need assistance with something I just chat with the AI bot and if that doesn't help I get a real person to help me solve the problem.

**What do you dislike about Quo?**

Sometime I need to refresh my page in order to see and accurate reflection of what is in my inbox.

**What problems is Quo solving and how is that benefiting you?**

Quo allows several members of our team to monitor our calls and texts in real time from different locations across the country.

  ### 19. Office Hours Feature Lets Me Control Notifications

**Rating:** 4.0/5.0 stars

**Reviewed by:** Evan T. | Owner/CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Quo?**

It's nice to be able to set office hours and not have it ringing or dinging at anytime of day and night. That and being able to have different numbers and team members to keep things centralized.

**What do you dislike about Quo?**

The desktop app doesn't always seem to stay logged in and doesn't refresh very quickly. I'll always get notified on my phone first and sometimes I would like to just use it at the computer instead of the phone.

**What problems is Quo solving and how is that benefiting you?**

Having a centralized phone system. I have a simple business and simple needs, but it's still helpful. And I have the ability to expand in the future.

  ### 20. Centralized Communication That Boosts Response Speed and Visibility

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2025

**What do you like best about Quo?**

Quo allows us to centralize all our customer communication in a single platform, eliminating the need to use personal phone numbers or various scattered tools. This has enabled us to respond more quickly, reduce the number of lost leads, and gain much clearer insight into each customer's situation. Additionally, the Customer Support is very fast.

**What do you dislike about Quo?**

Just a matter with Synch between Quo and HubSpot.

**What problems is Quo solving and how is that benefiting you?**

Quo helps us centralize and manage all our contacts and calls in one place instead of juggling different tools and phone numbers. It keeps a clear history of who called, when, and what was discussed, so our team always has context. This makes it much easier to follow up, avoid missed calls, and give a more professional, organized experience to our customers.

  ### 21. Open Phone

**Rating:** 4.0/5.0 stars

**Reviewed by:** Danielle F. | Manger, Enterprise (> 1000 emp.)

**Reviewed Date:** July 18, 2025

**What do you like best about Quo?**

OpenPhone has been a game-changer for managing my business communications. It provides a simple, intuitive platform that makes it easy to separate personal and professional calls — all from one device.

What I love:

Clean, user-friendly interface: The app is straightforward and easy to navigate, even for non-tech-savvy users.

Great features for teams: Shared numbers, internal messaging, voicemail transcriptions, and call recording make collaboration smooth.

Affordable pricing: Compared to traditional business phone solutions, OpenPhone is much more cost-effective without sacrificing features.

Call quality: Crystal clear on both Wi-Fi and mobile data. No major connection issues so far.
customer support is able to fix any problem we have quickly

**What do you dislike about Quo?**

Room for improvement:

Integration options are solid, but I’d love to see more CRM tools supported natively.

Occasionally there’s a delay in voicemail notifications, but it’s minor and doesn’t affect daily operations much.

Overall, OpenPhone is perfect for startups, small businesses, and remote teams looking for a reliable, flexible, and modern phone solution. Highly recommend!

**What problems is Quo solving and how is that benefiting you?**

OpenPhone has been a game-changer for managing my business communications. It provides a simple, intuitive platform that makes it easy to separate personal and professional calls — all from one device.

What I love:

Clean, user-friendly interface: The app is straightforward and easy to navigate, even for non-tech-savvy users.

Great features for teams: Shared numbers, internal messaging, voicemail transcriptions, and call recording make collaboration smooth.

Affordable pricing: Compared to traditional business phone solutions, OpenPhone is much more cost-effective without sacrificing features.

Call quality: Crystal clear on both Wi-Fi and mobile data. No major connection issues so far.

Room for improvement:

Integration options are solid, but I’d love to see more CRM tools supported natively.

Occasionally there’s a delay in voicemail notifications, but it’s minor and doesn’t affect daily operations much.

Overall, OpenPhone is perfect for startups, small businesses, and remote teams looking for a reliable, flexible, and modern phone solution. Highly recommend!

  ### 22. Reliable Phone System for Our Rental Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ged C. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2025

**What do you like best about Quo?**

I really like how simple and seamless OpenPhone is to use. It keeps our rental business organized since all calls, texts, and voicemails are in one place and easy to track. Having a professional business number that works on both desktop and mobile makes it very convenient. The ability to share access with our team and keep communication clear has been a big plus.

**What do you dislike about Quo?**

Honestly, there isn’t much to dislike. If anything, sometimes I wish there were even more advanced features, but overall OpenPhone already covers what we need really well. It’s reliable and straightforward, which is exactly what we were looking for.

**What problems is Quo solving and how is that benefiting you?**

It keeps all our rental calls and texts in one place, making communication with tenants simple, professional, and easy to track.

  ### 23. Great Interface, Fast Technology, Simple Yet Analytical

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jo S. | Director of Guest Relations, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2025

**What do you like best about Quo?**

I like how easy it is to track analytics. The app itself is extremely fast and never delayed or lagging. The best part is the quality of the calls, the Ai summarization of calls, and the user interface is clean and simple. We use it integrated with Slack for work which is fantastic. I have not needed to use customer support as I've never had an issue to address, which is a good thing!

**What do you dislike about Quo?**

I would like better quality exchanges of videos or photos.

**What problems is Quo solving and how is that benefiting you?**

We can monitor all call activity from our guest support team, easily review communication in their ai summarization of calls, and use it heavily as a texting platform for our customers/guests.

  ### 24. Access Anywhere, Ease of Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cynthia D. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Quo?**

That I can use it from any location whether it is my phone app or computer, it is available everywhere. The customer service responses have also been quick and helpful.

**What do you dislike about Quo?**

It took a while for me to able to log in because of some email issues which was a little bit of a hassle. However once I was able to log in everything worked well.

**What problems is Quo solving and how is that benefiting you?**

Quo is benefiting me because it is my office phone replacement. I no longer need a physical office phone to be able to do my work which helps when out of the office/working remotely.

  ### 25. A solution to a problem I didn't know I had.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer C. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 03, 2025

**What do you like best about Quo?**

The intigration with our CRM is amazing, I can see which client is calling. It's really nice how it labels which user is talking to which client. And having the ability to have the calls recorded and automatically transcribed has been a life saver. I use OpenPhone daily and it has made my life so much easier. I was able to implement OpenPhone with all of out systems. The customer support gets back to me quickly and always follows up.

**What do you dislike about Quo?**

I wish OpenPhone had the ability to schedule mass marketing texts.

**What problems is Quo solving and how is that benefiting you?**

I never knew which client was calling, with OpenPhone, they pulled my contacts and now I never have to wonder who is calling or if someone from my company has been in contact with them.

  ### 26. Streamlined Communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abby M. | Recruiter, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2025

**What do you like best about Quo?**

The calling, texting, and recording features work reliably across both phone and computer, giving me the flexibility to switch between devices as needed throughout my day. For professionals who juggle high volumes of communication, OpenPhone delivers the convenience and efficiency that makes a real difference in daily operations

**What do you dislike about Quo?**

Very occassionally the app has glitches, and I'll notice a phone call came in late.

**What problems is Quo solving and how is that benefiting you?**

As a recruiter who connects with dozens of candidates and clients daily, OpenPhone has been a game-changer for my workflow. The ability to manage all my business communications from a single device has eliminated the hassle of carrying two phones, while the seamless integration between mobile and desktop platforms ensures I never miss important conversations.

  ### 27. Accessing Calls and Texts Anywhere Makes Work Easier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brian L. | optometrist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Quo?**

I like being able to access  call logs, texts from mobile, or any PC at my office.  I like being able to schedule text messages!  this is very helpful!

**What do you dislike about Quo?**

Interface is somewhat crowded.  Sometimes, my activity log is on 'DONE' so I don't see the unanswered messages.  At times, it's not easy to know where your active call is happening when you're looking through multiple threads - I have copied the wrong phone number because I got lost in the threads.

**What problems is Quo solving and how is that benefiting you?**

I am expanding to two offices, but only want to maintain one phone number!  Quo has helped me do this!

  ### 28. Effortless Setup and Reliable Calls with Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2025

**What do you like best about Quo?**

Quo is super easy to set up and use. We use it every day to call our clients, and it just works. Call quality is solid, which helps us maintain a professional business number, and it suits a small company. We've used it for years and have had no issues. When changing the number, I contacted CS for the first time, and they were very helpful and fast. Unlike other apps, I did not have to chase them, they kept me updated and went out of their way to make things easier for me.

**What do you dislike about Quo?**

Honestly, not much. If I had to pick something, I’d love a bit more reporting, would like to see my talking time, how many calls I made/received

**What problems is Quo solving and how is that benefiting you?**

We needed a simple, reliable way to call clients without using personal numbers and without a complicated phone setup. Quo keeps our communication professional and consistent, makes it easier to customers to call us, and helps our small team stay on top of client calls.

  ### 29. Outstanding Support, Innovative Features, and Business-Focused Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ayman  W. | Consultant physician, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 30, 2025

**What do you like best about Quo?**

Customer care, regular software updates, useful features, and clear communication all stand out to me. The team also fosters a supportive and collaborative work environment. Overall, I get the impression that the people behind Que are highly business-oriented.

**What do you dislike about Quo?**

Despite my highly critical perspective, I still haven't been able to identify a clear flow so far.

**What problems is Quo solving and how is that benefiting you?**

Group calls are easier to use, and the messaging feature works perfectly.

  ### 30. Quo - A Game Changer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vector M. | Chief Strategist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 25, 2025

**What do you like best about Quo?**

Quo is a fully enabled communications tool that streamlines phone calls, text messaging, and contact management.

**What do you dislike about Quo?**

Sora should be made available to alk subscribers without the continual uncharge.

**What problems is Quo solving and how is that benefiting you?**

Quo provide a VoIP number that facilitates phone calls and text messages from prospects and customers.  The web and phone capabilities make this tool accessible.  It also helps us get back to clients more quickly and easily answer questions using AI.

  ### 31. Simple, Reliable, and Exactly What I Need

**Rating:** 5.0/5.0 stars

**Reviewed by:** Renee B. | Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2025

**What do you like best about Quo?**

I've been using OpenPhone for business communication, and I’m genuinely impressed with how clean and intuitive the platform is. The simplicity of the interface makes it incredibly easy to manage calls, texts, and voicemails without any clutter or unnecessary features. It integrates smoothly with my workflow, and I appreciate how straightforward it is to set up and navigate.

If you're looking for a no-nonsense, professional phone system for your business, I would absolutely recommend OpenPhone. It does exactly what it promises—reliably and efficiently.

**What do you dislike about Quo?**

The only issue I’ve run into is with message visibility—sometimes my messages disappear from view, and I have trouble remembering how to bring them back up. It’s a small usability hiccup, but one that can be frustrating when I’m in a rush.

That said, the overall experience is still very positive. I would definitely recommend OpenPhone to anyone looking for a streamlined and professional communication platform.

**What problems is Quo solving and how is that benefiting you?**

N/A

  ### 32. The easiest application we have used for purposes of needing a Virtual Number.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Martin L. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2025

**What do you like best about Quo?**

Really easy to use. Easy to sign up and install. Clear line when using it
All the features we need are there in the standard package, no surprises with additional charges.

**What do you dislike about Quo?**

No issues have been found to this point. We have used it a few times.

**What problems is Quo solving and how is that benefiting you?**

In instances where we need a local number, Quo checks that box. Also great where vendors or clients are not allowed to make international calls, now they just make a local call.
Why not use Messenger or WhatsApp? WiFi is not always available, and some companies don't want business transacted over these apps.

  ### 33. OpenPhone- Why didn't we use them sooner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melanie T. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2025

**What do you like best about Quo?**

It's been so simple and straightforward to set up, implement, and use.  Victor helped us out and resolved our issue (which was technically not an OpenPhone issue) in less than a day.  Our partners started using it for calls and texts the SAME day we signed up.  The app was easy to download, and able to be used immediately.

**What do you dislike about Quo?**

Getting the caller ID name approved- we were initially denied.  But once we submitted additional documentation they fixed it.  Haven't found anything yet that we dislike.

**What problems is Quo solving and how is that benefiting you?**

We manage multiple companies back office, having issues with people answering our calls, because they couldn't identify who was calling them.  OpenPhone allows us to set up accounts for each of our verifiable managed groups.

  ### 34. Good quality

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angie  Z. | Administrative Assistant/ Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 12, 2025

**What do you like best about Quo?**

The best part about using OpenPhone is that you can record the calls and it even has a script you can read to avoid listening to the whole call. 

Other upsides are, that you have the option to merge users if you have duplicate numbers, and that if you record the calls and the person on the other line mentions their name, OpenPhone automatically sets the name for the phone number you received the call from.

**What do you dislike about Quo?**

Least helpful is that you can not connect more than one account via the app, you need to log out from your current account and then log in to the other one. I have multiple jobs that use OpenPhone, but I can only connect to one at a time. Not useful.

The downside part is that I'm not able to speak to support right away, you need to go through troubleshooting with the bot first.

**What problems is Quo solving and how is that benefiting you?**

Tracking calls and gathering information from them. My boss can see my calls and that helps us as backup for whenever we have issues with the clients or the team itself. Avoiding miscommunications.

  ### 35. I Give Open Phone a 10/10

**Rating:** 5.0/5.0 stars

**Reviewed by:** T.A.  F. | Founder/CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 12, 2025

**What do you like best about Quo?**

What I find the most helpful about OpenPhone is that it allows me to keep my personal calls and business calls completely separate. It has a different ringtone and it comes through the OpenPhone app as a regular call and yet still identifies it as an OpenPhone call so I know what to expect. I appreciate that I can access Open Phone dashboard both through an app on my mobile device and through the website. II have found the customer service to be exemplary. Their response times are fast and by an actual person, which is nice.

**What do you dislike about Quo?**

I haven't found anything that is unhelpful about the app. If I had to pick anything to change, I would add the option to be able to change the color of the icon on my cell phone. It's not a deal breaker for me by any means though. Besides, I only know a couple apps that offer that functionality and I have dozens of apps on my phone.

**What problems is Quo solving and how is that benefiting you?**

It solves the problem of knowing if a call is a personal call vs a business call and establishes priority.

  ### 36. Great for remote workers!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tamara E. | Senior Executive Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 09, 2025

**What do you like best about Quo?**

I use OpenPhone to work; I don't live in the US at the moment, and it's helpful to have ways I can access people and work calls easily. I make calls almost every day, and not even one day using OpenPhone have I had any issues. I have recommended the app to some of my friends, and they think the same.

**What do you dislike about Quo?**

Well, my calls and messages are mixed in the same screen. I'd like to have my messages on one side and my call history on the other. It takes me a while to find old text messages.

**What problems is Quo solving and how is that benefiting you?**

I don't live in the US but I work for a US company; I can be connected to my team fast and easy.

  ### 37. Amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin R. | Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about Quo?**

I love that all calls are recorded. A minute after you disconnect the phone call AI breaks down your phone call into key points and will also list any task that needs to be completed based on what was discussed in the phone call. I love that you can chart your phone system exactly how you want. You can add multiple options at the push of button.  I love the automatic reply feature as well. I can have a text message automatically sent to anyone who reaches out after hours

**What do you dislike about Quo?**

I have yet to find anything that I dislike about OpenPhone so far.

**What problems is Quo solving and how is that benefiting you?**

It allows us to keep communication organized in one spot. I can read summary's from previous calls, look at previous text and even tracks month to month how many phone calls, text and minutes used.

  ### 38. The lifesaver for our federal contracting business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marcos O. | Chief Executive Officer, Defense & Space, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2025

**What do you like best about Quo?**

The most helpful thing about OpenPhone is that it just works anytime, anywhere. As a business owner in the federal contracting space, having the peace of mind that I won't miss any call, especially from this kind of clients is critical for us. And OpenPhone give us that peace of mind.

**What do you dislike about Quo?**

To be honest, I've been an OpenPhone customer for almost 3 years now, and the only thing I could think about that I would improve was the ability to subscribe to other SMS based services using the same service. Example: We have to ship a lot of packages to the government using FedEx, and when we tried to give our number to FedEx to get the notifications, this always fails. Still don't know why, but I would love to do that. 
Apart from that, I don't have any regrets.

**What problems is Quo solving and how is that benefiting you?**

The first thing I get with OpenPhone is privacy. Why? Because in that way, I don't have to give my personal number to anyone outside of my family. So, all calls related to my business are directed to my OpenPhone number. This facilities our business because we can take the calls on the mobile phone or in the PC, and that's a big advantage because we have better microphones so the call are ever crispier on the PC.

  ### 39. Active daily user of OpenPhone Platform Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan D. | Healthcare Advocate, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2025

**What do you like best about Quo?**

I have the opportunity to utilize this wonderful platform on a daily basis. What I like best about OpenPhone is how intuitively it blends phone, SMS, AI, and collaboration into a single, unified workspace - no separate apps, no juggling workflows. Whether you're solo or part of a team, it centralizes communication, automates the repetitive parts, and makes sure nothing falls through the cracks - all at a reasonable price.

**What do you dislike about Quo?**

Overall, I have enjoyed utilizing OpenPhone platform for the past 4 months. Customer support is top notch and provides effective feedback when needed. I feel the platform is user friendly and laid out appropriately. I would recommend this platform to any working professional that utilizes the telephone on a daily basis.

**What problems is Quo solving and how is that benefiting you?**

OpenPhone helps by not having to utilize my personal phone number to stay in contact with clients. OpenPhone looks professional with a consistent caller ID and voicemail. This platform easily tracks all conversations with a client in one thread. Helps prevent lost messages or scattered communication. Also, this platform allows better collaboration with teammates on shared inboxes. Supervisors can monitor interactions for quality and training purposes. Another great benefit is it keeps sensitive client communication secure & allows set permissions and manage who can access information.

  ### 40. Great Transition to Quo for a Small Client-Facing Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Micah S. | Physical Therapist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2025

**What do you like best about Quo?**

The layout and overall design of Quo has been both the biggest surprise and what I've liked best about Quo. Keeps me organized when reaching out and communicating with clients. I can manage both calls and texts easily here. Their customer support has been excellent, both on quick response time and helpfulness throughout the transition process. Such an easy process to get going with Quo. I can't recommend it enough!

**What do you dislike about Quo?**

Quo has been such an upgrade over my previous system, I dislike my hesitation to make the transition.

**What problems is Quo solving and how is that benefiting you?**

Keeping track of communication with clients. Allowing for seamless integration with Hubspot.

  ### 41. Excellent Tool for Remote Legal Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emilia B. | Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2025

**What do you like best about Quo?**

I’ve been using Open House for two months and I am really happy with it. I can easily download it to my phone, see all the contacts when clients call, and add messages and notes for the team to view internally. It works really well—both on the browser and the desktop app. I’m very satisfied and highly recommend it for remote and outsourced teams.

**What do you dislike about Quo?**

I don’t see any disadvantages so far. Everything has been working smoothly on both the desktop and mobile app. I’m very satisfied with the experience.

**What problems is Quo solving and how is that benefiting you?**

I don’t see any problems so far. OpenPhone has been very reliable and easy to use on both desktop and mobile. It benefits me by keeping all client calls, messages, and notes organized in one place for the whole team.

  ### 42. A reliable and modern phone solution for business use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2025

**What do you like best about Quo?**

OpenPhone offers an incredibly intuitive and clean interface that makes managing business communications seamless. I especially appreciate how easy it is to set up separate numbers for different team members or departments. The voicemail transcription and call recording features are particularly helpful for keeping track of conversations. Integration with tools like Slack and HubSpot is a huge plus, and the mobile app ensures I can stay connected on the go. It truly feels like a modern solution compared to traditional VoIP services.

**What do you dislike about Quo?**

While OpenPhone is feature-rich, one downside is that call quality can sometimes vary depending on your internet connection. I also noticed that the desktop app can be a little buggy during updates. Additionally, it would be helpful if the platform offered more advanced analytics or reporting tools for tracking call performance over time. The international calling support could also be more transparent in terms of pricing and availability.

**What problems is Quo solving and how is that benefiting you?**

OpenPhone solves the problem of mixing personal and business communications by providing a dedicated business phone number on the devices I already use. It streamlines calls, texts, and voicemails in one app, making it easier to stay organized and respond quickly. For me, this means better professionalism, improved customer communication, and more control over work-life balance.

  ### 43. Great product and easy to use and set up

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shannon B. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2025

**What do you like best about Quo?**

We have been using Open Phone for about 3 months. From set-up to implementation, it is very intuitive and simple to start using. It was also easy to set up automation to automatically add in a contract from a form submit and send a welcome text.  This has increased our answer/call back rate and allows us to always answer the phones with a warm welcome by knowing who's calling.

**What do you dislike about Quo?**

The only (small) issues I've found is sometimes when calling or answering an incoming call, it takes 3-5 seconds to have someone hear me after the call is connected. Seems like a small delay. 

Second, I wish there were a way to edit text after they have been sent, like in normal texting, but I understand there might be technical limitations not allowing that to be possible.

**What problems is Quo solving and how is that benefiting you?**

Allowing our small business to have a dedicated public phone number. For months we used out personal phone number and as we got more busy, we needed something that could integrate with more automation  (welcome text) and keep out personal info private.

  ### 44. Makes Business Easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rebecca G. | Admin Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2025

**What do you like best about Quo?**

I love that anyone can go back in a review a phone call, the transcript and see everything that has happened each day. It helps us maintain quality control, customer satisfaction and make sure our company policies are being met with each phone call.

**What do you dislike about Quo?**

The only downside I've noticed is not being able to use the service on our cell phones when we are out in the field because the lag is so terrible. It frustrates our customers and sometimes they use a different company because of that. So someone has to be at their desktop or laptop in our company at all times to answer phones and that's not always possible or convenient.

**What problems is Quo solving and how is that benefiting you?**

We are able to have someone answer the phones at all times since we can talk with our customers just using our computer. It helps us get to our customers faster and offer better service.

  ### 45. robust core features—but ongoing sync, sending, and organization bugs hold it back

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jen H. | Senior Expert Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2025

**What do you like best about Quo?**

call handling on desktop and mobile, with a clean, modern UI.
integrations (Slack, Zapier) all work smoothly
When messages send, calls connect it’s good

**What do you dislike about Quo?**

Sync failures at scale
	•	Conversations with 300+ messages often fail to fully index on other devices. Older texts “disappear” until new activity forces a re-sync.
	•	Unexplained send errors
	•	Messages sometimes end in “Failed to send” with no error code or retry suggestions—leaves users guessing.
	•	Limited organization tools
	•	No folders or pinned views—tagging is inconsistent, and you can’t easily batch-organize messages from a single inbox.
	•	No native scheduling or reminders
	•	Can’t snooze a thread for later follow-up or schedule texts in advance.
	•	Lack of compositional support
	•	No built-in guidance on compliance wording, tone, or best practices when drafting customer outreach.

**What problems is Quo solving and how is that benefiting you?**

Suggestions for Improvement
	1.	Robust message indexing
	•	Implement background re-sync or incremental loading so that long threads remain searchable and accessible across devices without manual triggers.
	2.	Transparent error reporting
	•	Surface clear error messages and retry options when texts or voicemails fail, and log failure reasons for admins.
	3.	Advanced organizational features
	•	Add customizable folders or saved views, batch-tagging workflows, and snooze/reminder functionality.
	4.	Smart messaging assist
	•	Offer AI-driven suggestions for tone, compliance, and clarity when composing texts, especially for regulated industries.

  ### 46. Effortless Setup and Excellent Support with Quo

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 27, 2025

**What do you like best about Quo?**

Setting up a new phone number with Quo was straightforward and hassle-free. Logging into Hubspot felt almost seamless, which was impressive. When I needed assistance, the support team was responsive through chat and quickly helped me resolve my issue.

**What do you dislike about Quo?**

The texting based signup treats the phone number registration as if you're going to be doing automated messages. We plan on using this as an additional phone number for our sales team, so any message would not be automated...

**What problems is Quo solving and how is that benefiting you?**

Having an additional phone number means we don't have to share our personal cell numbers, which is a big advantage. I also appreciate that calls are logged directly in HubSpot, making it easier to keep track of communications.

  ### 47. Consistent and User-Friendly Business Calling Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew W. | Director of Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2025

**What do you like best about Quo?**

I have been using OpenPhone for over a year now and the thing I like most is how easy it is to use. The app makes calling super simply, the call quality is always clear, and it's great having everything in one place instead of juggling multiple tools. The best feature is the native api with Hubspot. This allows call logging and recordings to be seamlessly inputted into Hubspot CRM.

**What do you dislike about Quo?**

The only downside was setting up the new phone number and applying for the SMS approval. There were many miscommunications with support about the process and what corrective steps there were to correct the problem.

**What problems is Quo solving and how is that benefiting you?**

OpenPhone solves the challenge of managing business calls in a simple, centralized way. Instead of relying on personal numbers of clunky phone systems, it gives us a professional, streamlined platform for both outbound and inbound calls. Sales and support can easily track conversations, keep communication consistent, and respond faster to customers without missing important details. Call history, voicemail, and visibility all in one place has made our customer interactions much more organized and efficient. In addition, we have implemented the Sona AI answering feature and that has been a great addition to benefits we receive.

  ### 48. I switched to OpenPhone after bad experience on ZoomPhone

**Rating:** 3.5/5.0 stars

**Reviewed by:** C R. | Tax Professional, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2025

**What do you like best about Quo?**

I like best that OpenPhone is easy to set up. The way they structure it, it was easy to make calls and connect the mobile app to my phone. I appreciate how they are transparent about billing as well.

**What do you dislike about Quo?**

I really don't like that the standard plan does not allow you place a call on hold. This is a downside that my business would have really needed and it wasn’t clearly stated on the plans when I purchased. I really don't appreciate that and may look elsewhere in the future if not having that functionality gets in the way of my clients services too much. I am also very unhappy that they force you buy to the most expensive plan in order to have hubspot integration. This is a complete slap in the face for a small, seasonal business like mine who should have better features available to them. Largely, the not being able to put a customer on hold is the most bothersome.

**What problems is Quo solving and how is that benefiting you?**

I needed a VOIP that was easy to use and could answer calls and send text messages on my laptop. I needed it to be professional experience for my clients.

  ### 49. Perfect Scalable Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ed C. | Executive Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 04, 2025

**What do you like best about Quo?**

Very easy to get a professional business phone number started that works seamlessly across platforms and mobile.  I'm on the road constantly in the U.S. and Europe and needed a number I could access anywhere from my phone or laptop.  Getting started was easy - great instructions that walked me through all the requirements.

**What do you dislike about Quo?**

A very basic overview of the setup requirements would be the only improvement I could suggest.  There were a few things I didn't realize were required or that I didn't understand at first.  The walkthrough process is great, but I felt a little but like I didn't know what else was going to be required next.

**What problems is Quo solving and how is that benefiting you?**

I need an inexpensive entry to a professional phone service than meets my customers needs for personalized attention and prompt responses.  Because we're growing rapidly across the country, with team members in other countries, I need seamless collaboration for my team and integration with our CRM.

  ### 50. Excellent Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben K. | Maine Licensee - Transaction Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2025

**What do you like best about Quo?**

Prompt customer service: Their support team responds quickly and resolves issues efficiently.

Call recordings: The ability to record calls makes it easy to review conversations with the team for training or clarification.

AI integration: The built-in AI features streamline workflows and help automate routine tasks.

Being able to use the app on my phone or using it on my computer while at my desk

**What do you dislike about Quo?**

Learning curve for team management: Setting up advanced team features / getting everyone on board with a new system.

**What problems is Quo solving and how is that benefiting you?**

Streamlined call transfers: It’s far easier to transfer calls than with our previous phone system, which saves time and avoids confusion when routing callers to the right person.

Clear visibility of missed calls: The interface makes it simple to see and follow up on any missed calls so nothing slips through the cracks.

All-in-one computer access: Because everything is managed directly from the computer, there’s no need to scroll through a physical desk phone or constantly switch between a cell phone and a computer.

Flexible work setup: I can stay fully connected right from my computer while at work, making it easier to manage calls and stay productive without juggling multiple devices.


## Quo Discussions
  - [What can OpenPhone integrate with?](https://www.g2.com/discussions/30647-what-can-openphone-integrate-with) - 1 comment, 2 upvotes
  - [Do others experience issues with audio quality or SMS notifications?](https://www.g2.com/discussions/do-others-experience-issues-with-audio-quality-or-sms-notifications) - 2 comments, 1 upvote
  - [Will there be a group texting option soon?](https://www.g2.com/discussions/will-there-be-a-group-texting-option-soon) - 2 comments, 1 upvote
  - [Why is it difficult for conference calls.](https://www.g2.com/discussions/why-is-it-difficult-for-conference-calls) - 2 comments, 1 upvote
  - [When are we going to start receiving SMS?](https://www.g2.com/discussions/when-are-we-going-to-start-receiving-sms) - 2 comments, 1 upvote

- [View Quo pricing details and edition comparison](https://www.g2.com/products/quo-quo/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-06-09+05%3A19%3A20+-0500&secure%5Bsession_id%5D=be87f68f-7585-4413-b1a7-7f5778f0313c&secure%5Btoken%5D=458f582896a6e40a95c0ec9731d4730dda2e6906f3ae93515c0abc671c5b3b21&format=llm_user)
## Quo Integrations
  - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Agile CRM](https://www.g2.com/products/agile-crm/reviews)
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [Attio](https://www.g2.com/products/attio/reviews)
  - [BatchDialer](https://www.g2.com/products/batchdialer/reviews)
  - [Booksy Biz](https://www.g2.com/products/booksy-biz/reviews)
  - [Boulevard](https://www.g2.com/products/boulevard-labs-inc-boulevard/reviews)
  - [Calendly](https://www.g2.com/products/calendly/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews)
  - [G2 Buyer Intent](https://www.g2.com/products/g2-seller-solutions/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [HubSpot Commerce Hub](https://www.g2.com/products/hubspot-commerce-hub/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Jobber](https://www.g2.com/products/jobber/reviews)
  - [Jotform](https://www.g2.com/products/jotform/reviews)
  - [Krisp](https://www.g2.com/products/krisp/reviews)
  - [Lovable](https://www.g2.com/products/lovable/reviews)
  - [MailerLite](https://www.g2.com/products/mailerlite/reviews)
  - [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews)
  - [Missive](https://www.g2.com/products/missive/reviews)
  - [n8n](https://www.g2.com/products/n8n/reviews)
  - [PhoneBurner](https://www.g2.com/products/phoneburner/reviews)
  - [React Native](https://www.g2.com/products/react-native/reviews)
  - [Replit](https://www.g2.com/products/replit/reviews)
  - [SalesHunter AI - Voice Agent (with Meta Integration)](https://www.g2.com/products/saleshunter-ai-voice-agent-with-meta-integration/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Solace](https://www.g2.com/products/solace/reviews)
  - [Sona](https://www.g2.com/products/sona/reviews)
  - [SuiteDash](https://www.g2.com/products/suitedash/reviews)
  - [Supabase](https://www.g2.com/products/supabase-supabase/reviews)
  - [trumpet](https://www.g2.com/products/trumpet/reviews)
  - [Vonigo](https://www.g2.com/products/vonigo/reviews)
  - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews)
  - [Xero for G Suite](https://www.g2.com/products/xero-for-g-suite/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)
  - [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews)

## Quo Features
**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services

**Agentic AI - Google Workspace Communication Tools**
- Cross-system Integration

**Agentic AI - Outbound Call Tracking**
- Autonomous Task Execution
- Natural Language Interaction

**Basic Communication**
- Phone Calls
- Instant Messaging
- Desk-to-Desk Calls

**Calling**
- Record Calls
- Generate Location
- Call Types
- Click-to-Call
- Auto Dialer

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Contacts**
- Personalization
- Information Locater
- Record Prospect Data

**Access**
- Individual Download

**Insights**
- Notes
- Daily Summary
- Automated Voicemails
- Automated Emails
- Automated Note Taking

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

## Top Quo Alternatives
  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,008 reviews)
  - [iPlum](https://www.g2.com/products/iplum/reviews) - 4.3/5.0 (201 reviews)
  - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,354 reviews)

