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Compare Nextiva and Quo 
Featured Products
At a Glance
Market Segments
Small-Business (78.2% of reviews)
Small-Business (91.3% of reviews)
Entry-Level Pricing
Starting at $15.00 1 User Per Month
$15.00 1 per user per month (billed annually)
Nextiva
Star Rating
(3,435)4.5 out of 5
Market Segments
Small-Business (78.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $15.00 1 User Per Month
Browse all 6 pricing plansQuo
Star Rating
(3,269)4.7 out of 5
Market Segments
Small-Business (91.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nextiva excels in overall user satisfaction, boasting a higher G2 Score compared to Quo. Users appreciate its reliable functionality, with one stating, "The product functions as expected, and we haven't encountered many problems with it."
- Users say that Nextiva's implementation process is straightforward, making it easy for teams to onboard new agents quickly. One reviewer highlighted, "It is very easy to use, and implementing it for each agent is straightforward," which contrasts with some users' experiences with Quo.
- Reviewers mention that Nextiva offers robust features for call management, including a valuable call recording function that helps improve communication quality. This feature is particularly praised by small business users who find it instrumental for quality assurance.
- According to verified reviews, Quo shines in customer support, with users noting the patience and thoroughness of their support agents. One user shared their positive experience, stating, "She listened carefully to my concerns and stayed with me for over an hour until all of my issues were resolved."
- Users highlight that Quo has a strong focus on convenience and essential features, which appeals to small businesses. However, some users feel that while it has good features, it may not match the comprehensive capabilities offered by Nextiva.
- G2 reviewers indicate that while both products cater well to small businesses, Nextiva's higher ratings in ease of use and setup suggest a more user-friendly experience overall. Users have noted that Nextiva's integrations make it simple to generate reports, enhancing daily usability.
Pricing
Entry-Level Pricing
Nextiva
Core
Starting at $15.00
1 User Per Month
For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.
- Inbound & Outbound Voice
- Business SMS
- Video Meetings
Quo
Starter
$15.00
1 per user per month (billed annually)
For individuals and sole proprietors:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts
Free Trial
Nextiva
No trial information availableQuo
Free Trial is available
Ratings
Meets Requirements
9.0
2,766
9.3
2,783
Ease of Use
8.7
2,802
9.4
2,827
Ease of Setup
8.4
2,093
9.3
2,106
Ease of Admin
8.6
1,986
9.4
1,222
Quality of Support
9.0
2,752
9.3
2,610
Has the product been a good partner in doing business?
8.8
1,967
9.5
1,209
Product Direction (% positive)
8.3
2,653
9.4
2,689
Features by Category
Channels
9.4
195
Not enough data
7.9
177
Not enough data
7.7
174
Not enough data
8.2
180
Not enough data
8.2
169
Not enough data
Generative AI
7.6
85
Not enough data
Functions
8.7
175
Not enough data
8.6
174
Not enough data
8.8
175
Not enough data
8.1
172
Not enough data
8.2
170
Not enough data
8.5
178
Not enough data
8.5
170
Not enough data
8.4
166
Not enough data
Agentic AI - Contact Center
8.8
12
Not enough data
9.3
12
Not enough data
9.3
12
Not enough data
9.3
12
Not enough data
Administrative
8.3
168
Not enough data
9.1
176
Not enough data
8.9
176
Not enough data
8.4
166
Not enough data
8.3
161
Not enough data
Platform
8.1
468
Not enough data
8.6
668
Not enough data
8.6
586
Not enough data
8.9
694
Not enough data
8.8
607
Not enough data
8.3
504
Not enough data
8.6
605
Not enough data
Generative AI
7.7
296
Not enough data
Workforce Management
8.8
609
Not enough data
8.7
567
Not enough data
Call Center Infrastructure (CCI)
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
8.9
9
Not enough data
Administrative
8.7
596
Not enough data
8.7
626
Not enough data
Basic Communication - Cloud PBX
9.2
27
Not enough data
9.0
28
Not enough data
9.3
27
Not enough data
8.5
25
Not enough data
8.7
26
Not enough data
9.1
27
Not enough data
Advanced Features - Cloud PBX
9.1
27
Not enough data
9.2
28
Not enough data
9.2
28
Not enough data
9.2
26
Not enough data
Platform Basics - VoIP Providers
8.6
61
8.3
479
8.7
67
8.9
522
8.4
60
8.4
479
8.1
61
8.2
480
8.0
57
7.8
458
7.9
57
7.7
451
Basic Communication
9.2
1641
|
Verified
9.4
1867
7.9
902
|
Verified
Feature Not Available
8.3
1048
|
Verified
9.4
1748
7.7
835
Feature Not Available
8.6
1160
|
Verified
Feature Not Available
9.1
1341
|
Verified
8.8
1330
Agentic AI - VoIP Providers
7.8
43
7.8
358
8.1
42
7.9
359
7.8
43
8.1
359
7.8
43
8.0
359
Access
8.0
909
Feature Not Available
8.2
903
Feature Not Available
8.5
1039
|
Verified
9.0
1468
Advanced Features
8.3
1176
|
Verified
7.6
1059
8.6
1241
|
Verified
8.1
1274
9.1
1480
9.4
1703
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
7.3
47
Agentic AI - Outbound Call Tracking
Not enough data
7.7
118
Not enough data
7.8
117
Calling
Not enough data
9.2
987
|
Verified
Not enough data
8.5
859
|
Verified
Not enough data
9.3
977
|
Verified
Not enough data
9.1
710
Not enough data
7.8
114
Contacts
Not enough data
9.1
1018
|
Verified
Not enough data
8.9
897
|
Verified
Not enough data
8.7
878
|
Verified
Insights
Not enough data
9.0
918
|
Verified
Not enough data
8.4
860
Not enough data
8.8
957
|
Verified
Not enough data
7.9
824
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
114
Agentic AI - UCaaS Platforms
8.3
8
Not enough data
7.9
8
Not enough data
8.3
9
Not enough data
8.8
8
Not enough data
Extensions
8.5
150
|
Verified
Not enough data
9.1
158
|
Verified
Not enough data
8.8
148
|
Verified
Not enough data
Features
9.2
181
|
Verified
Not enough data
8.5
153
Not enough data
8.3
144
|
Verified
Not enough data
9.0
157
|
Verified
Not enough data
8.4
148
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Nextiva and Quo are categorized as VoIP Providers
Unique Categories
Nextiva is categorized as UCaaS Platforms, AI Voice Assistants, Contact Center, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Quo is categorized as Outbound Call Tracking and Google Workspace Communication Tools
Reviews
Reviewers' Company Size
Nextiva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.0%
Insurance
5.7%
Construction
5.3%
Financial Services
4.6%
Real Estate
4.0%
Other
74.4%
Real Estate
8.5%
Construction
6.0%
Consumer Services
5.4%
Marketing and Advertising
4.7%
Health, Wellness and Fitness
4.6%
Other
70.7%
Discussions
What does nextiva do?
3 Comments
SC
Phone Systems for businessRead more
What is VoIP feature?
3 Comments
JB
Voice over Internet Protocol or VoIP is basically phone service using internet connection instead of a regular phone line connectionRead more
If we need more lines in the future as our business grows, do we have to purchase new phones as well?
2 Comments
RW
Julianne, the answer depends on your current phones and service package with Nextiva. We have multiple numbers configured to ring one or more phones as well...Read more
Is open phone legit?
26 Comments
G2
Here you get good quality openphone accounts with good rate http://pvaatoz.com/allpro/openphone.html
Read more
What is like Google Voice?
4 Comments
ML
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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