Quo Reviews & Product Details

I’ve really appreciated Quo’s email customer support. They always replied quickly and I never felt like I was waiting for days to hear back. Their answers were clear, detailed, and directly addressed my questions instead of giving generic responses. It made the whole process feel easy and supported. Review collected by and hosted on G2.com.

I did have one chat interaction where the representative didn’t seem fully informed, which was frustrating in the moment. However, this felt like an isolated experience, and the rest of the support team resolved my issue quickly. Review collected by and hosted on G2.com.

I’ve had a legitimate experience working with Allaine from Quo support via email. It’s not every day when everyone responds with the means to help and I have appreciated this journey solving problems. Review collected by and hosted on G2.com.

I think I underestimated what I was doing in the beginning , thinking the payments I made towards applications would be sufficient. I’ve been awaiting answers about how to successfully be moved forward despite how much I expected to apply for anything at all. I understand how it is mighty helpful to make known whatever is needed for the business phone number and am eager to understand even more , eventually. Review collected by and hosted on G2.com.

The transcripts! It’s very helpful for me to be able to remember conversations and what we talked about. Review collected by and hosted on G2.com.

Honestly nothing. It’s been amazing so far. Review collected by and hosted on G2.com.

Being able to share all of my interactions and workload with my virtual assistant in real time.

Communicating with everyone has gotten much easier.

I’m looking forward to using Quo to take work off my plate Review collected by and hosted on G2.com.

There was this sort of roundabout way of getting HIPAA certified. Why can’t this just be part of its system? I understand that there are other businesses. Still.

Also, being able to send other auto-texts would be great. Like more options depending on what the patient says Review collected by and hosted on G2.com.

It's an easy to use telephone app for small businesses who operate business from outside the US. Review collected by and hosted on G2.com.

We were not able to call some countries in the Africa even when we had balance to call those countries. But for key locations like USA and Canada, we are able to call and receive calls easily. Review collected by and hosted on G2.com.

The most helpful thing about Quo is having voice and texting all-in-one. It will simplify our current workflow tremendously. Direct messaging and transferring calls between users is an added bonus. Review collected by and hosted on G2.com.

The only downside is the price per user. You do have the option to pay yearly so that saves a lot. Review collected by and hosted on G2.com.

Quo offers a seamless experience that allows me to reach users with a dedicated US phone number. So far, I have had no downtime, no bugs, and the calls have always been smooth and clear. On top of this, Quo has a suite of further features that allow users to define and refine their voicemail, call forwarding, Ai agent, texting, call transcription that feels streamlined, and I have not found any redundant features. Everything serves a function and is clearly and easily accessible. I had no problems integrating Quo into my daily routine. I use Quo on a daily basis, and I have been more than happy about this product. I have not had to rely on customer support yet. Review collected by and hosted on G2.com.

So far, the only thing that I have noticed one time is that on international calls (Using the Quo number to call international phone numbers (French +33 in this case)), there is a slight delay, that is not present when calling +1 numbers. Review collected by and hosted on G2.com.

Here's a rewrite:

I've used several VoIP services over the years and recently switched from a well-known competitor. Every frustration I had before has been resolved with Quo.

The data ownership alone sets it apart — I can export anything at any time without being held hostage to their platform. On top of that, API and webhook support opens up integrations I haven't seen matched anywhere else. No SMS attachment limits, an intuitive call flow builder, competitive pricing — and it's genuinely a better product than what I was paying more for before.

Call quality has been flawless. No latency, no hiccups. I've been testing it for several weeks and it's been smooth from day one.

Onboarding is where they really shine. The whole process is dialed in. 10DLC registration — which has historically been one of the most painful parts of setting up any business phone system — was completely painless. You get approved once, they handle all the carrier compliance behind the scenes, and you're up and running. No back and forth, no confusion, no waiting on approvals that go nowhere.

They also offer AI capabilities. I tested them out of curiosity and they work well, though I don't use them in my day to day.

I come from a programming background and tend to push these platforms further than most users do. The fact that Quo holds up at that level says everything. Review collected by and hosted on G2.com.

Honestly, I kept waiting for the catch — something that would reveal this was too good to be true. I haven't found it yet. Review collected by and hosted on G2.com.

its marketing makes it look like customers can actually reach you Review collected by and hosted on G2.com.

Customers call but the phone does not ring 1/2 the time. The we get dropped calls constantly. The calls that are connected often have poor call quality. Terrible support options and when they do respond it is days with then no resolution. Worst platform decision we have ever made. Cost our company tens of thousands in lost sales. Review collected by and hosted on G2.com.

The on-call supportive custom support team Review collected by and hosted on G2.com.

I do not prefer the colors, but that's about it. Everything runs very well Review collected by and hosted on G2.com.