Quo Reviews & Product Details

Extremely easy to setup and use. Any updates done to the website are immediately available on the app. The voicemail transcription can be sent to your email and it is 100% correct (tested in English and Spanish). Can setup a text message out response. It's just fantastic for small business user. Can also use a bot voice for incoming calls and voicemails from text, which means changes can be done faster without having to record messages over and over. It sounds very professional as well. Fully automated and intuitive. Very easy to setup and get started. It took 45 minutes to get all the settings done and testing calls, voicemails and text messages. Review collected by and hosted on G2.com.

I have been using it for 3 weeks. So far I do not dislike anything. Coming from Dialpad, which was extremely difficult to use and hard to find where different settings were located, Quo has done everything I wanted Dialpad to do and has done it better. Review collected by and hosted on G2.com.

I switched to Quo from the recommendation of a google search and other business owners. I wanted to find a much more reliable smartline service for my business. I am so grateful for the amazing and fast customer service, the quick porting experiencing of my business number, being able to sign up so quickly and pay annually at a discount, having such quick and reliable talk and text options, and being able to integrate my business seamlessly into this. I also love the user interface in Quo's app and desktop. Review collected by and hosted on G2.com.

I can't really think of much aside from not being able to show that I have "read" a text message from a client on the desktop. I would like to be able to "click" the message and it show as "read" instead of having to click "done," which removes it from my messages. Review collected by and hosted on G2.com.

It's so intuitive and simple to use. The learning curve is minutes, not hours or days. And it's worked like a charm since I've been using it now for the last couple months. Review collected by and hosted on G2.com.

Nothing so far. I'm in love with it! One small suggestion might be that it would be nice to have the ability to combine inboxes for multiple phone numbers instead of having to manually switch from one number to the other. Review collected by and hosted on G2.com.

I like Quo because it gives our business a simple, modern way to manage calls and texts without the complexity of a traditional phone system. It makes it easy for our team to share customer conversations, stay responsive, and keep communication organized as we grow. The product is intuitive, reliable, and feels designed for how modern businesses actually work. Review collected by and hosted on G2.com.

Nothing to be honest! I do think it would be great if they supported RCS and iMessage. Review collected by and hosted on G2.com.

I’m very happy with Quo. I upgraded from my landline and was able to port over my existing number, which made the switch easy. Now I can take calls and send texts from my cell, and since most people (including me) would rather text than call, that has been a real game changer for me.

I also love that it sends an automated text response that I created, whether someone calls, leaves a voicemail, or texts me. We’ve come a long way with technology, and Quo feels like it’s staying on top of it—helping me out and, especially as a sole proprietor, keeping me from having to do extra admin work. I love it! Review collected by and hosted on G2.com.

I’m still fairly new to Quo, so I haven’t run into many downsides yet. When I decided to switch, I researched a lot of different options, and this one seemed to offer the most pros overall. The only real con for me was that it doesn’t include a fax line, but I later found out there are other ways to get one if I truly need it. Review collected by and hosted on G2.com.

Quo is great. It allows my team to share the customer support number instead of putting all of that pressure on one person. Also love being able to leave notes on a client so if someone else has to help them next time they can pick up where the other left off. Recording calls feature is also very useful. For a pricepoint that is the same if not less than a standard phone line, you can't beat it ! The one time I needed customer support they were prompt in helping as well. Review collected by and hosted on G2.com.

So far there is absolutely nothing I dislike about Quo whatsoever. Review collected by and hosted on G2.com.

Quo is a truly excellent app for both small and large businesses to stay connected with their customers around the world. What makes it outstanding is its support team, which helps ensure the app is always improving to meet your needs. Review collected by and hosted on G2.com.

What I dislike the most is a complicated question, because the truth is that the team always helps you with anything you need in the app. But if I had to choose something, it would be that there is some difficulty in sending messages to clients from the app, especially. However, since it’s not something my clients need, it doesn’t concern me much. Review collected by and hosted on G2.com.

Very simple to use, with nice features and a clean dashboard. The app feels seamless overall. Review collected by and hosted on G2.com.

I’d really like a way to store email and text templates. I’d also like the ability to assign contacts to specific inboxes, and to choose which number to call from depending on where I’m viewing the contact—whether I’m finding them in my contacts list or opening them from the inbox. Review collected by and hosted on G2.com.

I really like the professional look and the advanced technology behind this product. I’ve tried other apps similar to QUO, but none of them compare to QUO. The performance of the app is outstanding and the pricing is even better. During the sign up phase, I missed an important part and didnt know how to fix it so I emailed my rep for help and she fixed it within a short period of time that same day. Review collected by and hosted on G2.com.

There’s nothing I dislike about this app. I haven’t been using it for long, but I’m hoping I won’t run into any issues. If I do, I know I can count on their support team. Review collected by and hosted on G2.com.

I absolutely love the app! It is so easy to work, I love that I can save repeat customer's info, and the quality of the calls has been great! Review collected by and hosted on G2.com.

Nothing! So far I hae not had any problems whatsoever Review collected by and hosted on G2.com.