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At a Glance
Market Segments
Small-Business (57.9% of reviews)
Small-Business (91.3% of reviews)
Entry-Level Pricing
$25 Per user, per month invoiced annually
$15.00 1 per user per month (billed annually)
Dialpad Connect
Star Rating
(3,943)4.4 out of 5
Market Segments
Small-Business (57.9% of reviews)
Entry-Level Pricing
$25 Per user, per month invoiced annually
Free Trial is available
Browse all 3 pricing plansQuo
Star Rating
(3,232)4.7 out of 5
Market Segments
Small-Business (91.3% of reviews)
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dialpad Connect offers a robust Call Management feature, scoring 9.2, which allows for efficient handling of incoming and outgoing calls. In contrast, Quo, while still effective, scores slightly lower at 9.0, indicating that Dialpad may provide a more comprehensive experience in this area.
- Reviewers mention that Dialpad Connect excels in Phone Calls with a score of 9.2, highlighting its clarity and reliability. Quo, however, scores 9.4, suggesting that users find its phone call quality to be superior, making it a better choice for those prioritizing call quality.
- G2 users indicate that Dialpad Connect shines in Ease of Use with a score of 9.1, making it user-friendly for small businesses. Quo, with a score of 9.4, is noted for its intuitive interface, which may appeal to users looking for a seamless onboarding experience.
- Reviewers mention that Dialpad Connect's Quality of Support scores 8.6, which is decent but falls short compared to Quo's impressive score of 9.3. This suggests that users may find Quo's customer service more responsive and helpful when issues arise.
- Users on G2 report that Dialpad Connect has a strong feature set for Automated Note Taking, scoring 9.2, which helps streamline documentation during calls. However, Quo's score of 8.4 indicates that while it offers this feature, it may not be as effective or user-friendly as Dialpad's implementation.
- Reviewers mention that both products offer good integration capabilities, but Dialpad Connect scores 8.4 compared to Quo's 8.1. This suggests that Dialpad may provide a slightly better experience when it comes to connecting with other tools and platforms, which is crucial for small businesses looking to enhance productivity.
Pricing
Entry-Level Pricing
Dialpad Connect
Pro
$25
Per user, per month invoiced annually
+ UberConference Free
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration
Quo
Starter
$15.00
1 per user per month (billed annually)
For individuals and sole proprietors:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts
Free Trial
Dialpad Connect
Free Trial is available
Quo
Free Trial is available
Ratings
Meets Requirements
8.9
3,194
9.3
2,739
Ease of Use
9.1
3,214
9.4
2,784
Ease of Setup
9.0
1,199
9.3
2,063
Ease of Admin
8.9
1,110
9.4
1,203
Quality of Support
8.6
2,484
9.3
2,566
Has the product been a good partner in doing business?
8.9
1,034
9.5
1,190
Product Direction (% positive)
8.2
3,049
9.4
2,646
Features by Category
Lead Facilitation
7.9
27
Not enough data
7.7
27
Not enough data
8.3
27
Not enough data
8.3
28
Not enough data
Organization
8.3
27
Not enough data
9.0
27
Not enough data
8.9
26
Not enough data
Performance Analysis
8.3
28
Not enough data
8.5
28
Not enough data
Sales Analysis
8.2
26
Not enough data
8.1
26
Not enough data
Generative AI
9.1
17
Not enough data
9.3
17
Not enough data
Agentic AI - AI Sales Assistant
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Collaboration Tools
8.7
1276
Not enough data
8.8
292
Not enough data
9.0
49
Not enough data
9.0
327
Not enough data
9.3
52
Not enough data
Meeting Coordination
8.7
1191
Not enough data
8.8
1112
Not enough data
8.9
359
Not enough data
9.2
361
Not enough data
Software Type
8.6
1039
Not enough data
9.0
350
Not enough data
8.9
267
Not enough data
Agentic AI - Video Conferencing
9.4
8
Not enough data
9.4
8
Not enough data
9.8
8
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
8.3
21
Not enough data
8.6
20
Not enough data
8.9
21
Not enough data
Feedback Analysis
9.0
21
Not enough data
8.9
21
Not enough data
8.6
20
Not enough data
Feedback Sources
8.5
19
Not enough data
8.3
18
Not enough data
7.7
19
Not enough data
8.8
19
Not enough data
Generative AI
8.7
18
Not enough data
8.8
18
Not enough data
Platform Basics - VoIP Providers
8.3
29
8.3
474
9.3
31
8.9
502
9.1
29
8.3
474
8.5
31
8.1
473
8.0
29
7.8
453
8.4
29
7.7
447
Basic Communication
9.2
898
|
Verified
9.4
1836
8.3
437
|
Verified
Feature Not Available
9.1
710
|
Verified
9.4
1730
8.4
457
|
Verified
Feature Not Available
8.9
636
|
Verified
Feature Not Available
9.2
630
|
Verified
8.8
1326
Agentic AI - VoIP Providers
8.3
27
7.7
350
8.8
28
7.9
354
8.3
28
8.1
354
8.5
27
8.0
355
Access
8.7
523
|
Verified
Feature Not Available
8.7
578
|
Verified
Feature Not Available
9.1
691
|
Verified
9.0
1460
Advanced Features
8.7
643
|
Verified
7.6
1054
8.7
514
|
Verified
8.1
1261
9.3
786
|
Verified
9.4
1685
Agentic AI - Google Workspace Communication Tools
Not enough data
7.3
47
Agentic AI - Outbound Call Tracking
8.5
13
7.6
115
8.7
14
7.8
113
Calling
9.0
606
9.2
981
|
Verified
Feature Not Available
8.5
855
|
Verified
9.1
637
9.3
972
|
Verified
9.1
652
9.1
707
8.8
14
7.8
111
Contacts
8.7
649
9.1
1014
|
Verified
8.6
576
8.9
894
|
Verified
8.6
517
8.7
875
|
Verified
Insights
8.5
493
9.0
914
|
Verified
8.7
554
8.4
856
Feature Not Available
8.8
954
|
Verified
Feature Not Available
7.9
821
|
Verified
8.3
405
Feature Not Available
9.2
15
8.5
110
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
91
|
Verified
Not enough data
9.2
97
|
Verified
Not enough data
9.0
80
|
Verified
Not enough data
Features
9.1
122
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
89
Not enough data
9.3
113
|
Verified
Not enough data
9.3
84
|
Verified
Not enough data
8.9
99
|
Verified
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dialpad Connect and Quo are categorized as Google Workspace Communication Tools, Outbound Call Tracking, and VoIP Providers
Unique Categories
Dialpad Connect is categorized as AI Agents For Business Operations, AI Customer Support Agents, UCaaS Platforms, Feedback Analytics, AI Sales Assistant, and Video Conferencing
Quo has no unique categories
Reviews
Reviewers' Company Size
Dialpad Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.5%
Information Technology and Services
8.4%
Computer Software
8.1%
Financial Services
4.7%
Real Estate
3.6%
Other
66.8%
Real Estate
8.4%
Construction
6.0%
Consumer Services
5.4%
Marketing and Advertising
4.7%
Computer Software
4.7%
Other
70.9%
Discussions
Does anyone use UberConference as their main tool?
11 Comments
DM
I do. I like that it can call out to participants if I choose, and that it takes notes for me. Also, the integration with Google Calendar is really helpful. Read more
Is open phone legit?
26 Comments
G2
Here you get good quality openphone accounts with good rate http://pvaatoz.com/allpro/openphone.html
Read more
What is like Google Voice?
4 Comments
ML
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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