Compare Dialpad Connect and Quo 
At a Glance
Market Segments
Small-Business (57.7% of reviews)
Small-Business (91.3% of reviews)
Entry-Level Pricing
$25 Per user, per month invoiced annually
$15.00 1 per user per month (billed annually)
Dialpad Connect
Star Rating
(4,074)4.4 out of 5
Market Segments
Small-Business (57.7% of reviews)
Pros & Cons
Entry-Level Pricing
$25 Per user, per month invoiced annually
Free Trial is available
Browse all 3 pricing plansQuo
Star Rating
(3,299)4.7 out of 5
Market Segments
Small-Business (91.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dialpad Connect offers a user-friendly experience with a clean interface, making it easy for new team members to adapt quickly. Users appreciate the flexibility of managing calls, messages, and meetings on a single platform, which enhances productivity.
- Users say that Quo excels in CRM integration, significantly reducing manual tasks through automated call flows. This feature allows agents to have full context on client interactions before answering calls, which can lead to improved customer service.
- Reviewers mention that while Dialpad Connect has a higher entry-level price, its robust features, such as reliable call quality and AI-driven conversation tracking, provide good value for small businesses looking for comprehensive communication tools.
- According to verified reviews, Quo's shared numbers feature helps maintain a consistent caller ID across teams, which is particularly beneficial for businesses that prioritize brand consistency in their communications.
- Users highlight that Dialpad Connect's integration capabilities with platforms like Salesforce and Hubspot are a strong point, allowing for seamless data tracking and management, which is crucial for sales teams aiming to optimize their workflows.
- G2 reviewers note that Quo's overall satisfaction ratings are higher, reflecting its strong support and ease of use, with many users praising the intuitive setup process and the quality of customer support, which can be a deciding factor for businesses new to VoIP solutions.
Pricing
Entry-Level Pricing
Dialpad Connect
Pro
$25
Per user, per month invoiced annually
+ UberConference Free
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration
Quo
Starter
$15.00
1 per user per month (billed annually)
For individuals and sole proprietors:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts
Free Trial
Dialpad Connect
Free Trial is available
Quo
Free Trial is available
Ratings
Meets Requirements
8.9
3,209
9.3
2,812
Ease of Use
9.1
3,328
9.4
2,856
Ease of Setup
9.0
1,215
9.3
2,135
Ease of Admin
8.9
1,119
9.4
1,235
Quality of Support
8.5
2,497
9.3
2,637
Has the product been a good partner in doing business?
8.9
1,043
9.5
1,221
Product Direction (% positive)
8.2
3,062
9.4
2,717
Features by Category
Lead Facilitation
7.9
27
Not enough data
7.7
27
Not enough data
8.3
27
Not enough data
8.3
28
Not enough data
Organization
8.3
27
Not enough data
9.0
27
Not enough data
9.0
27
Not enough data
Performance Analysis
8.3
28
Not enough data
8.5
28
Not enough data
Sales Analysis
8.2
26
Not enough data
8.1
26
Not enough data
Generative AI
Feature Not Available
Not enough data
9.4
18
Not enough data
Agentic AI - AI Sales Assistant
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Collaboration Tools
8.7
1276
Not enough data
8.8
292
Not enough data
9.0
49
Not enough data
9.0
327
Not enough data
9.3
52
Not enough data
Meeting Coordination
8.7
1191
Not enough data
8.8
1112
Not enough data
8.9
359
Not enough data
9.2
362
Not enough data
Software Type
8.6
1039
Not enough data
9.0
350
Not enough data
8.9
267
Not enough data
Agentic AI - Video Conferencing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Feedback Management
8.3
20
Not enough data
8.5
19
Not enough data
8.8
20
Not enough data
Feedback Analysis
9.0
20
Not enough data
8.8
20
Not enough data
8.5
19
Not enough data
Feedback Sources
8.4
18
Not enough data
8.2
17
Not enough data
7.6
18
Not enough data
8.8
18
Not enough data
Generative AI
8.7
18
Not enough data
8.8
18
Not enough data
Platform Basics - VoIP Providers
8.3
29
8.3
480
9.3
35
8.9
531
9.1
30
8.4
480
8.8
40
8.2
487
8.0
29
7.8
458
8.4
29
7.7
451
Basic Communication
9.2
915
|
Verified
9.4
1888
8.3
438
|
Verified
Feature Not Available
9.1
717
|
Verified
9.4
1756
8.4
458
|
Verified
Feature Not Available
8.9
636
|
Verified
Feature Not Available
9.2
632
|
Verified
8.8
1331
Agentic AI - VoIP Providers
8.3
27
7.8
358
8.8
28
7.9
360
8.3
28
8.1
359
8.5
27
8.0
359
Access
8.7
523
|
Verified
Feature Not Available
8.8
580
|
Verified
Feature Not Available
9.1
693
|
Verified
9.0
1469
Advanced Features
8.7
644
|
Verified
7.6
1060
8.7
514
|
Verified
8.1
1278
9.3
789
|
Verified
9.4
1716
Agentic AI - Google Workspace Communication Tools
Not enough data
7.3
47
Agentic AI - Outbound Call Tracking
8.5
13
7.7
118
8.7
14
7.8
117
Calling
9.0
606
9.2
990
|
Verified
Feature Not Available
8.5
859
|
Verified
9.1
638
9.3
978
|
Verified
9.1
652
9.1
710
8.8
14
7.8
114
Contacts
8.7
648
9.1
1020
|
Verified
8.6
575
8.9
898
|
Verified
8.6
517
8.7
879
|
Verified
Insights
8.5
492
9.0
919
|
Verified
8.7
554
8.4
860
8.8
262
8.8
957
|
Verified
Feature Not Available
7.9
824
|
Verified
8.3
404
Feature Not Available
9.3
17
8.5
114
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
91
|
Verified
Not enough data
9.2
98
|
Verified
Not enough data
9.1
81
|
Verified
Not enough data
Features
9.1
122
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
90
Not enough data
9.3
114
|
Verified
Not enough data
9.3
84
|
Verified
Not enough data
8.9
100
|
Verified
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dialpad Connect and Quo are categorized as Google Workspace Communication Tools, Outbound Call Tracking, and VoIP Providers
Unique Categories
Dialpad Connect is categorized as AI Agents For Business Operations, AI Customer Support Agents, UCaaS Platforms, Feedback Analytics, AI Sales Assistant, and Video Conferencing
Quo has no unique categories
Reviews
Reviewers' Company Size
Dialpad Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.3%
Information Technology and Services
8.2%
Computer Software
7.9%
Financial Services
4.7%
Real Estate
3.7%
Other
67.2%
Real Estate
8.6%
Construction
5.9%
Consumer Services
5.4%
Marketing and Advertising
4.7%
Health, Wellness and Fitness
4.7%
Other
70.8%
Discussions
Does anyone use UberConference as their main tool?
11 Comments
DM
I do. I like that it can call out to participants if I choose, and that it takes notes for me. Also, the integration with Google Calendar is really helpful. Read more
Is open phone legit?
26 Comments
G2
Here you get good quality openphone accounts with good rate http://pvaatoz.com/allpro/openphone.html
Read more
What is like Google Voice?
4 Comments
ML
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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