# Dialpad Connect vs Quo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Dialpad Connect excels in call management features, with users appreciating the ability to customize call tags and send text messages to callers. This flexibility enhances the overall user experience, making it easier to manage communications effectively.
- **Users say** that Quo stands out for its user-friendly interface, which is particularly beneficial for small business owners. Reviewers highlight how easy it is to save repeat customer information and the high quality of calls, contributing to a seamless communication experience.
- **According to verified reviews** , Dialpad Connect offers a reliable platform with excellent call quality, which users have found to be consistent. This reliability is crucial for teams that depend on clear communication for their daily operations.
- **Reviewers mention** that Quo's setup process is extremely straightforward, with updates being immediately available on the app. This responsiveness is a significant advantage for users who need to adapt quickly to changes in their business environment.
- **G2 reviewers highlight** that while Dialpad Connect has a strong focus on call management, it may face challenges in meeting specific workflow needs for some users, as configuration can be a bit complex at times.
- **Users report** that Quo's voicemail transcription feature is highly accurate, even in multiple languages, which adds a layer of convenience for users who need to manage communications efficiently. This feature is particularly praised for its reliability and ease of use.



---
## Frequently Asked Questions

### What is the difference between Dialpad Connect vs Quo?

Quo stands out from Dialpad Connect with higher reviewer ratings, stronger support and setup scores, and a more favorable small-business sentiment, while Dialpad Connect offers additional features like video calls and screen sharing.

| [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) | [Quo](https://www.g2.com/products/quo-quo/reviews) |
| --- | --- |
| 4.4/5 (4,201 reviews) | 4.7/5 (3,400 reviews) |
| Small-Business | Small-Business |
| 9.0 | 9.3 |
| 8.5 | 9.3 |
| Ease of Use (126 all-time mentions) | User-Friendly Interface |



### How do the pricing models of Dialpad Connect and Quo compare?

Quo is rated higher for value, with reviewers consistently citing its affordability and fair pricing compared to Dialpad Connect.

- **Dialpad Connect:** Reviewers describe it as positioned toward the higher end of the market in terms of pricing, with some noting additional fees for features like texting.
- **Quo:** Reviewers consistently highlight Quo's fair and affordable pricing, calling it a strong value for small businesses.
- **Switching Reason:** Multiple reviewers switched from Dialpad Connect to Quo for a more intuitive, lower-cost solution with all needed functions and easier setup.



### What are the best alternatives to Dialpad Connect and Quo?

The top three alternatives to Dialpad Connect and Quo are iPlum, RingEX, and 3CX.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) | 4.4/5 (4,201 reviews) | Small-Business | Positioned toward higher end of market | Ease of Use (126 all-time mentions) |
| [Quo](https://www.g2.com/products/quo-quo/reviews) | 4.7/5 (3,400 reviews) | Small-Business | Fair and affordable pricing | User-Friendly Interface |
| [iPlum](https://www.g2.com/products/iplum/reviews) | 4.3/5 (201 reviews) | Small-Business | — | — |
| [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5 (1,432 reviews) | Small-Business | — | — |
| [3CX](https://www.g2.com/products/3cx/reviews) | 4.4/5 (547 reviews) | Mid-Market | — | — |



### Which VoIP Providers features should I prioritize when comparing Dialpad Connect and Quo?

Buyers comparing Dialpad Connect and Quo should prioritize Ease of Use, Ease of Setup, Quality of Support, Integrations, and Mobile experience.

- **Ease of Use:** Dialpad Connect 9.1, Quo 9.4
- **Ease of Setup:** Dialpad Connect 9.0, Quo 9.3
- **Quality of Support:** Dialpad Connect 8.5, Quo 9.3
- **Integrations:** Dialpad Connect integrates with Front (35 all-time mentions); Quo integrates with Zapier (69 all-time mentions)
- **Mobile:** Both products are frequently praised for mobile usability in recent reviews



### What are the pros and cons of Dialpad Connect vs Quo?

Quo's headline strength is its user-friendly interface and high support satisfaction, while Dialpad Connect is recognized for its robust feature set and AI-powered tools.

- **Dialpad Connect strengths:** Ease of Use (126 all-time mentions), Call Management (70), Helpful (56), Call Recording (55), Voice Transcription (49), Reliability (45), Call Quality (38), Easy Communication (30), Calling Features (27), Easy Access (27), Cross-Platform (18), Daily Use (15)
- **Dialpad Connect trade-offs:** Call Issues (55), Connection Issues (42), Missing Functionality (29), Connectivity Issues (26), Missing Features (25), Call Disconnections (23), Call Connectivity Issues (18), Inaccuracy (15)
- **Quo strengths:** Reviewers highlight its intuitive setup, affordable pricing, strong customer support, and integrations with tools like Zapier and HubSpot
- **Quo trade-offs:** Some reviewers mention occasional call quality issues, limited advanced customization, and rare support delays



### Is Dialpad Connect or Quo better for small businesses?

Quo is the better fit for small businesses, with higher satisfaction scores and consistently positive small-business reviewer sentiment.

- **Dialpad Connect:** Largest segment is Small-Business; reviewers note robust features but cite complexity and higher pricing as challenges for small teams
- **Quo:** Largest segment is Small-Business; reviewers consistently praise its simplicity, affordability, and ease of use for small business needs



### Which VoIP Providers platform has better integrations?

Quo is favored for integrations, with more reviewer-cited integration mentions and broader third-party tool support.

- **Dialpad Connect:** Integrates with Front (35 all-time mentions)
- **Quo:** Integrates with Zapier (69 all-time mentions) and HubSpot, with reviewers also citing Google Calendar integration



### How do Dialpad Connect and Quo compare on customer support?

Quo outperforms Dialpad Connect on Quality of Support by a material margin, with a 0.8-point higher score.

- **Dialpad Connect:** Reviewers describe support as generally helpful but occasionally slow or difficult to resolve complex issues
- **Quo:** Reviewers consistently praise Quo's support team for responsiveness, helpful onboarding, and quick resolution of issues



### Which is easier to implement, Dialpad Connect or Quo?

Quo is easier to implement, with a 0.3-point higher Ease of Setup score and consistently positive setup experiences.

- **Dialpad Connect:** Reviewers describe setup as straightforward for experienced users but note complexity and confusion for small businesses or first-time administrators
- **Quo:** Reviewers consistently highlight quick, intuitive setup, often completed in under an hour, with minimal learning curve



### Which product has better Mobile?

Both Dialpad Connect and Quo are highly rated for Mobile, with reviewers frequently praising their mobile apps and cross-device functionality.

- **Dialpad Connect:** Mobile experience is cited in 18 all-time cross-platform mentions, with reviewers noting reliable mobile and desktop apps
- **Quo:** Reviewers consistently highlight the stability, ease of use, and feature completeness of the mobile app



| | Dialpad Connect | Quo | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 4,215 | 3,415 | 

---
## Top Pros & Cons

### Dialpad Connect

Pros:
- Ease of Use (130 reviews)
- Call Management (71 reviews)

Cons:
- Call Issues (57 reviews)
- Connection Issues (43 reviews)

### Quo

Pros:
- Ease of Use (700 reviews)
- Customer Support (366 reviews)

Cons:
- Connection Issues (184 reviews)
- Missing Features (90 reviews)

---
## Ratings Comparison
| Rating | Dialpad Connect | Quo | 
|---|---|---|
  | **Meets Requirements** | 8.9 (3243 reviews) | 9.3 (2920 reviews) | 
  | **Ease of Use** | 9.1 (3443 reviews) | 9.4 (2968 reviews) | 
  | **Ease of Setup** | 9.0 (1249 reviews) | 9.3 (2248 reviews) | 
  | **Ease of Admin** | 8.9 (1149 reviews) | 9.4 (1264 reviews) | 
  | **Quality of Support** | 8.5 (2552 reviews) | 9.3 (2743 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (1073 reviews) | 9.5 (1250 reviews) | 
  | **Product Direction (% positive)** | 8.2 (3087 reviews) | 9.4 (2810 reviews) | 

---
## Pricing

### Dialpad Connect

#### Entry-Level Pricing

Plan: Pro

Price: $25 Per user, per month invoiced annually

Description: + UberConference Free

Key Features:
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration

[Browse all 3 editions](https://www.g2.com/products/dialpad-connect/pricing)

#### Free Trial

Yes

### Quo

#### Entry-Level Pricing

Plan: Business

Price: $23.00 1 per user per month (billed annually)

Description: For power users and teams looking for more integrations and collaboration features.

Key Features:
- Everything from Starter, plus:
- AI call summaries and transcripts
- Group calling

[Browse all 3 editions](https://www.g2.com/products/quo-quo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Quo** | N/A | N/A |

#### Additional Functionality

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.9/10 | 1590 |
| **Quo** | N/A | N/A |

#### Collaboration Tools

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Screen Sharing** | 8.7 (1271 reviews) | Not enough data | 
| **Presentations** | 8.8 (287 reviews) | Not enough data | 
| **Whiteboarding** | 8.9 (44 reviews) | Not enough data | 
| **Real-Time Chat** | 8.9 (323 reviews) | Not enough data | 
| **Hand Raising** | 9.2 (47 reviews) | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Private Chat** | Not enough data | Not enough data | 
| **Real-Time Chat** | Not enough data | Not enough data | 

#### Meeting Coordination

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Scheduling** | 8.7 (1185 reviews) | Not enough data | 
| **Video Call Recording** | 8.8 (1107 reviews) | Not enough data | 
| **Participant Permissions** | 8.9 (354 reviews) | Not enough data | 
| **One-Click Join** | 9.2 (357 reviews) | Not enough data | 
| **Video Streaming** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 

#### Software Type

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Mobile** | 8.6 (1034 reviews) | Not enough data | 
| **Browser Application** | 9.0 (345 reviews) | Not enough data | 
| **Desktop Application** | 8.9 (264 reviews) | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Additional Functionality

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Video Support** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Transcripts/Chat History** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Breakout Rooms** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Whiteboard** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **Presentation Streaming** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Microsoft Outlook Integration** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Auto Framing** | Not enough data | Not enough data | 
| **On-Demand Webcasting** | Not enough data | Not enough data | 
| **Automatic Transcription** | Not enough data | Not enough data | 
| **Two Way Audio & Video** | Not enough data | Not enough data | 
| **User Profiles** | Not enough data | Not enough data | 
| **Video Management** | Not enough data | Not enough data | 
| **Polls/Voting** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Brand Management** | Not enough data | Not enough data | 
| **HD Audio/Video** | Not enough data | Not enough data | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Host Controls** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 8.6/10 | 1035 |
| **Quo** | 8.5/10 | 2048 |

#### Platform Basics - VoIP Providers

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.0 (27 reviews) | 8.3 (484 reviews) | 
| **Call Management** | 9.1 (50 reviews) | 8.9 (574 reviews) | 
| **Network monitoring** | 9.1 (30 reviews) | 8.4 (480 reviews) | 
| **Integrations** | 8.6 (53 reviews) | 8.3 (513 reviews) | 
| **Virtual PBX** | 7.6 (24 reviews) | 7.8 (459 reviews) | 
| **SIP trunking services** | 8.1 (24 reviews) | 7.7 (452 reviews) | 
| **Contact Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Fax Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Call Center Integration** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Phone Calls** | 9.3 (954 reviews) ✓ Verified | 9.4 (1952 reviews) | 
| **Video Calls** | 8.4 (443 reviews) ✓ Verified | Feature Not Available | 
| **Instant Messaging** | 9.1 (732 reviews) ✓ Verified | 9.4 (1785 reviews) | 
| **Screen Sharing** | 8.4 (455 reviews) ✓ Verified | Feature Not Available | 
| **Conference Calls** | 8.9 (636 reviews) ✓ Verified | Feature Not Available | 
| **Desk-to-Desk Calls** | 9.2 (632 reviews) ✓ Verified | 8.8 (1333 reviews) | 
| **SMS Messaging** | Not enough data | 9.3 (7 reviews) | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **SIP Trunking** | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (25 reviews) | 7.8 (363 reviews) | 
| **Cross-system Integration** | 8.6 (25 reviews) | 8.0 (366 reviews) | 
| **Adaptive Learning** | 8.0 (23 reviews) | 8.1 (363 reviews) | 
| **Proactive Assistance** | 8.3 (23 reviews) | 8.0 (360 reviews) | 

#### Access

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Software Pairing** | 8.7 (519 reviews) ✓ Verified | Feature Not Available | 
| **Browser Extension** | 8.7 (576 reviews) ✓ Verified | Feature Not Available | 
| **Individual Download** | 9.1 (691 reviews) ✓ Verified | 9.0 (1476 reviews) | 

#### Advanced Features

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Hold Music** | 8.6 (642 reviews) ✓ Verified | 7.7 (1066 reviews) | 
| **Automated Attendants** | 8.7 (510 reviews) ✓ Verified | 8.2 (1302 reviews) | 
| **VOiP Number** | 9.3 (793 reviews) ✓ Verified | 9.4 (1762 reviews) | 

#### Additional Functionality

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Live Chat** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 
| **Employee Directory** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | 10.0 (6 reviews) | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Virtual Call Center** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Call Reporting** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Customizable Caller ID** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Call Conferencing** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Spam Blocker** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Caller Profiles** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **VoIP Connection** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Text to Speech** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **VoIP** | Not enough data | Not enough data | 
| **Call Queues** | Not enough data | Not enough data | 
| **Call Screening** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Online Voice Transmission** | Not enough data | Not enough data | 
| **Unified Communications** | Not enough data | Not enough data | 
| **Voicemail Transcription** | Not enough data | Not enough data | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Quo** | 7.3/10 | 49 |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.3 (49 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | N/A | N/A |
| **Quo** | 8.6/10 | 1151 |

#### Agentic AI - Outbound Call Tracking

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (119 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (118 reviews) | 

#### Calling

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Record Calls** | Not enough data | 9.3 (996 reviews) ✓ Verified | 
| **Generate Location** | Not enough data | 8.5 (862 reviews) ✓ Verified | 
| **Call Types** | Not enough data | 9.3 (985 reviews) ✓ Verified | 
| **Click-to-Call** | Not enough data | 9.1 (715 reviews) | 
| **Auto Dialer** | Not enough data | 7.8 (115 reviews) | 

#### Contacts

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Personalization** | Not enough data | 9.1 (1024 reviews) ✓ Verified | 
| **Information Locater** | Not enough data | 8.9 (899 reviews) ✓ Verified | 
| **Record Prospect Data** | Not enough data | 8.7 (881 reviews) ✓ Verified | 
| **Contact Management** | Not enough data | Not enough data | 

#### Insights

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Notes** | Not enough data | 9.0 (923 reviews) ✓ Verified | 
| **Daily Summary** | Not enough data | 8.4 (863 reviews) | 
| **Automated Voicemails** | Not enough data | 8.8 (961 reviews) ✓ Verified | 
| **Automated Emails** | Not enough data | 7.9 (825 reviews) ✓ Verified | 
| **Sorts Prospects** | Not enough data | Feature Not Available | 
| **Automated Note Taking** | Not enough data | 8.6 (116 reviews) | 
| **AI/Machine Learning** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Meeting Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Recommendations** | Not enough data | Not enough data | 
| **Lead Distribution** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Sales Pipeline Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Deal Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **For Contact Centers** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Data Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Dialpad Connect** | 9.1/10 | 165 |
| **Quo** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Extensions

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Tenancy Flexibility** | 8.8 (91 reviews) ✓ Verified | Not enough data | 
| **Native VoIP** | 9.2 (99 reviews) ✓ Verified | Not enough data | 
| **CCaaS Option** | 9.1 (81 reviews) ✓ Verified | Not enough data | 

#### Features

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Voicemail to Email** | 9.1 (127 reviews) ✓ Verified | Not enough data | 
| **Voicemail to SMS** | Feature Not Available | Not enough data | 
| **File Sharing** | 9.3 (92 reviews) | Not enough data | 
| **Voice Conferencing** | 9.3 (114 reviews) ✓ Verified | Not enough data | 
| **Video Conferencing** | 9.3 (85 reviews) ✓ Verified | Not enough data | 
| **Conference Transcripts** | 8.8 (101 reviews) ✓ Verified | Not enough data | 
| **Electronic Faxes** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Virtual Voicemail** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Dialpad Connect | Quo | 
|---|---|---|
| **Trend Analysis** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Virtual Backgrounds** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Group Messaging** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Multi-User Collaboration** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Dialpad Connect (2):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to Quo (1):** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | Dialpad Connect | Quo | 
|---|---|---|
| **Small-Business** | 57.8% | 91.4% | 
| **Mid-Market** | 32.7% | 7.3% | 
| **Enterprise** | 9.5% | 1.2% | 

### By Industry

#### Dialpad Connect

- **Information Technology and Services:** 8.2%
- **Marketing and Advertising:** 8.1%
- **Computer Software:** 7.7%
- **Financial Services:** 4.6%
- **Real Estate:** 3.8%
- **Hospital & Health Care:** 3.0%
- **Non-Profit Organization Management:** 2.8%
- **Staffing and Recruiting:** 2.5%
- **Internet:** 2.4%
- **Construction:** 2.3%
- **Other:** 54.5%

#### Quo

- **Real Estate:** 8.5%
- **Construction:** 6.0%
- **Consumer Services:** 5.4%
- **Marketing and Advertising:** 4.7%
- **Health, Wellness and Fitness:** 4.7%
- **Computer Software:** 4.6%
- **Information Technology and Services:** 4.3%
- **Hospital & Health Care:** 3.8%
- **Financial Services:** 3.0%
- **Retail:** 2.5%
- **Other:** 52.5%

---
## Alternatives

### Alternatives to Dialpad Connect

- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1486 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (548 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (938 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56382 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3653 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1422 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (521 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2395 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1938 reviews)

### Alternatives to Quo

- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (201 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2395 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1669 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1938 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (348 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3653 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1486 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1422 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (504 reviews)
- [CallHippo](https://www.g2.com/products/callhippo/reviews) — 4.4/5 stars (416 reviews)

---
## Top Discussions

### Dialpad Connect

- Title: [Does anyone use UberConference as their main tool?](https://www.g2.com/discussions/does-anyone-use-uberconference-as-their-main-tool) — 11 comments, 3 upvotes
  > **Top comment:** "I use it for all audio conference and screen sharing day to day.  Also, I have weekly company meetings scheduled to dial out to the team."
- Title: [Is there a meeting duration limit?](https://www.g2.com/discussions/is-there-a-meeting-duration-limit) — 5 comments, 2 upvotes
  > **Top comment:** "No, there is no limit for the Business Plan"
- Title: [How much does Dialpad cost?](https://www.g2.com/discussions/dialpad-ai-voice-how-much-does-dialpad-cost) — 4 comments
  > **Top comment:** "You can find the prices here:..."
- Title: [Why is the hold music so bad? Why is it "essential"?](https://www.g2.com/discussions/hold-music) — 3 comments, 4 upvotes
  > **Top comment:** "We thought exactly the same thing...so we tried something a little different. Listen here... https://www.uberconference.com/holdmusiccover"
- Title: [Is Dialpad a VoIP?](https://www.g2.com/discussions/is-dialpad-a-voip) — 2 comments
  > **Top comment:** "It appears that Dialpad has VoIP capabilities: https://www.dialpad.com/features/voip-services/"

### Quo

- Title: [Is open phone legit?](https://www.g2.com/discussions/is-open-phone-legit) — 26 comments
  > **Top comment:** "Yes Open Phone is legit! It is the best phone service on the market. "
- Title: [Is open phone free?](https://www.g2.com/discussions/is-open-phone-free) — 11 comments
  > **Top comment:** "No"
- Title: [What is like Google Voice?](https://www.g2.com/discussions/what-is-like-google-voice) — 4 comments
  > **Top comment:** "It is similar to google voice. There are some differences, though. Through OpenPhone, you can multiple numbers. Google Voice has a habit of having delays..."
- Title: [How does OpenPhone work?](https://www.g2.com/discussions/how-does-openphone-work) — 3 comments
  > **Top comment:** "It works great. Amazing audio quality, great functionality within the app or browser. No bugs."
- Title: [Do others experience issues with audio quality or SMS notifications?](https://www.g2.com/discussions/do-others-experience-issues-with-audio-quality-or-sms-notifications) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dialpad-connect-vs-quo-quo)