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Compare Dialpad Connect and Quo 
Featured Products
At a Glance
Market Segments
Small-Business (57.9% of reviews)
Small-Business (91.3% of reviews)
Entry-Level Pricing
$25 Per user, per month invoiced annually
$15.00 1 per user per month (billed annually)
Dialpad Connect
Star Rating
(4,059)4.4 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
$25 Per user, per month invoiced annually
Free Trial is available
Browse all 3 pricing plansQuo
Star Rating
(3,294)4.7 out of 5
Market Segments
Small-Business (91.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Quo excels in implementation speed, with users noting that the setup process was quick and agents adopted the system easily. In contrast, while Dialpad Connect is user-friendly, some users have mentioned challenges in configuration that could slow down initial onboarding.
- Users say that Quo provides excellent customer support, with timely responses to inquiries and effective assistance when issues arise. Dialpad Connect, while generally well-received, has received mixed feedback regarding support quality, with some users feeling that it could be improved.
- Reviewers mention that Quo's ability to share a single phone number among team members is a standout feature, allowing for better collaboration and management of call logs. Dialpad Connect, on the other hand, is praised for its integration with platforms like Salesforce, making it particularly convenient for specific use cases, such as healthcare communications.
- According to verified reviews, Quo has a higher overall satisfaction rating, reflecting a more consistent user experience. Dialpad Connect, while still positive, has a slightly lower rating, indicating that some users may encounter more challenges in their day-to-day use.
- Users highlight that Dialpad Connect transforms traditional phone systems into productivity tools, offering features like AI encryption for calls and seamless messaging capabilities. Quo, while effective, does not emphasize these advanced features to the same extent, focusing more on basic communication functionalities.
- G2 reviewers note that Dialpad Connect shines in call management features, with users appreciating its robust capabilities for handling calls efficiently. However, Quo's strengths lie in its user-friendly interface and ease of use, which some users find more appealing for everyday tasks.
Pricing
Entry-Level Pricing
Dialpad Connect
Pro
$25
Per user, per month invoiced annually
+ UberConference Free
- Pro includes Everything in Standard, and:
- Call Queues
- Salesforce Integration
Quo
Starter
$15.00
1 per user per month (billed annually)
For individuals and sole proprietors:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts
Free Trial
Dialpad Connect
Free Trial is available
Quo
Free Trial is available
Ratings
Meets Requirements
8.9
3,197
9.3
2,808
Ease of Use
9.1
3,310
9.4
2,852
Ease of Setup
9.0
1,202
9.3
2,131
Ease of Admin
8.9
1,111
9.4
1,233
Quality of Support
8.5
2,486
9.3
2,634
Has the product been a good partner in doing business?
8.9
1,035
9.5
1,219
Product Direction (% positive)
8.2
3,052
9.4
2,713
Features by Category
Lead Facilitation
7.9
27
Not enough data
7.7
27
Not enough data
8.3
27
Not enough data
8.3
28
Not enough data
Organization
8.3
27
Not enough data
9.0
27
Not enough data
8.9
26
Not enough data
Performance Analysis
8.3
28
Not enough data
8.5
28
Not enough data
Sales Analysis
8.2
26
Not enough data
8.1
26
Not enough data
Generative AI
9.1
17
Not enough data
9.3
17
Not enough data
Agentic AI - AI Sales Assistant
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Collaboration Tools
8.7
1276
Not enough data
8.8
292
Not enough data
9.0
49
Not enough data
9.0
327
Not enough data
9.3
52
Not enough data
Meeting Coordination
8.7
1191
Not enough data
8.8
1112
Not enough data
8.9
359
Not enough data
9.2
362
Not enough data
Software Type
8.6
1039
Not enough data
9.0
350
Not enough data
8.9
267
Not enough data
Agentic AI - Video Conferencing
9.4
8
Not enough data
9.4
8
Not enough data
9.8
8
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
8.3
21
Not enough data
8.6
20
Not enough data
8.9
21
Not enough data
Feedback Analysis
9.0
21
Not enough data
8.9
21
Not enough data
8.6
20
Not enough data
Feedback Sources
8.5
19
Not enough data
8.3
18
Not enough data
7.7
19
Not enough data
8.8
19
Not enough data
Generative AI
8.7
18
Not enough data
8.8
18
Not enough data
Platform Basics - VoIP Providers
8.3
29
8.3
480
9.3
31
8.9
528
9.1
29
8.4
479
8.6
33
8.2
483
8.0
29
7.8
458
8.4
29
7.7
451
Basic Communication
9.2
903
|
Verified
9.4
1883
8.3
437
|
Verified
Feature Not Available
9.1
712
|
Verified
9.4
1753
8.4
457
|
Verified
Feature Not Available
8.9
636
|
Verified
Feature Not Available
9.2
630
|
Verified
8.8
1331
Agentic AI - VoIP Providers
8.3
27
7.8
358
8.8
28
7.9
360
8.3
28
8.1
359
8.5
27
8.0
359
Access
8.7
523
|
Verified
Feature Not Available
8.7
578
|
Verified
Feature Not Available
9.1
691
|
Verified
9.0
1469
Advanced Features
8.7
643
|
Verified
7.6
1060
8.7
514
|
Verified
8.1
1277
9.3
787
|
Verified
9.4
1711
Agentic AI - Google Workspace Communication Tools
Not enough data
7.3
47
Agentic AI - Outbound Call Tracking
8.5
13
7.7
118
8.7
14
7.8
117
Calling
9.0
606
9.2
990
|
Verified
Feature Not Available
8.5
859
|
Verified
9.1
638
9.3
978
|
Verified
9.1
652
9.1
710
8.8
14
7.8
114
Contacts
8.7
649
9.1
1020
|
Verified
8.6
576
8.9
898
|
Verified
8.6
517
8.7
879
|
Verified
Insights
8.5
493
9.0
919
|
Verified
8.7
554
8.4
860
Feature Not Available
8.8
957
|
Verified
Feature Not Available
7.9
824
|
Verified
8.3
405
Feature Not Available
9.3
17
8.5
114
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.8
91
|
Verified
Not enough data
9.2
97
|
Verified
Not enough data
9.0
80
|
Verified
Not enough data
Features
9.1
122
|
Verified
Not enough data
Feature Not Available
Not enough data
9.3
89
Not enough data
9.3
113
|
Verified
Not enough data
9.3
84
|
Verified
Not enough data
8.9
99
|
Verified
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dialpad Connect and Quo are categorized as Google Workspace Communication Tools, Outbound Call Tracking, and VoIP Providers
Unique Categories
Dialpad Connect is categorized as AI Agents For Business Operations, AI Customer Support Agents, UCaaS Platforms, Feedback Analytics, AI Sales Assistant, and Video Conferencing
Quo has no unique categories
Reviews
Reviewers' Company Size
Dialpad Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
8.3%
Information Technology and Services
8.2%
Computer Software
7.9%
Financial Services
4.6%
Real Estate
3.7%
Other
67.2%
Real Estate
8.6%
Construction
5.9%
Consumer Services
5.4%
Marketing and Advertising
4.7%
Health, Wellness and Fitness
4.7%
Other
70.7%
Discussions
Does anyone use UberConference as their main tool?
11 Comments
DM
I do. I like that it can call out to participants if I choose, and that it takes notes for me. Also, the integration with Google Calendar is really helpful. Read more
Is open phone legit?
26 Comments
G2
Here you get good quality openphone accounts with good rate http://pvaatoz.com/allpro/openphone.html
Read more
What is like Google Voice?
4 Comments
ML
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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