Quo Reviews & Product Details

Quo helps me stay on top of all my clients, and I also love how simple Quo is to use. Review collected by and hosted on G2.com.

I don’t have anything bad to say about Quo. If I had to point out one thing, it’s that I need to reach out to customer support to switch lines in order to send text messages from a new number. That said, I understand this is a regulations issue and not really Quo’s fault. Review collected by and hosted on G2.com.

The call quality is unbelievely clear! It sounds like you are on old landline circa 1982. Just fantastic. No zaps, delays, crackling over your customers! Review collected by and hosted on G2.com.

So far, I don’t have any dislikes. Everyone has been really friendly, and the interface is genuinely easy to use and straightforward to navigate. Review collected by and hosted on G2.com.

Best price-quality in the market. Friendly and flexible service with prompt and helpful responses. Convenient and easy to use app. Works without interruptions and provides a decent set of tools even with the basic plan. AI features are up to date, more added regularly. Review collected by and hosted on G2.com.

Record The Call button could be easier to access. Review collected by and hosted on G2.com.

The porting time is very short, i like how simple the interface is and the transcripts of the calls are surprisingly precise. Review collected by and hosted on G2.com.

For now nothing specific, i had a small problem with their invoices (nothing money related, just changing some info on it) but was resolved. Review collected by and hosted on G2.com.

I love how easy Quo is to integrate into our existing processes without requiring a steep learning curve. The platform is very user-friendly, with a clean and intuitive interface that makes navigation simple even for new users. Setting up workflows, tracking tasks, and monitoring project progress is straightforward, which has helped improve team productivity and transparency. I also appreciate the integration capabilities, as Quo connects smoothly with the other tools we already use, making communication and data flow much more efficient. The mobile app has been especially useful for staying updated on the go it’s responsive, reliable, and allows quick access to important tasks, notifications, and updates. What I like most about Quo is its ease of use and overall user experience. Another standout feature is the mobile app, which makes it easy to stay updated and manage tasks on the go without compromising functionality. Quo combines usability, reliability, and flexibility in a way that makes daily collaboration and workflow management much more efficient. Review collected by and hosted on G2.com.

While the overall experience with Quo has been very positive, there are a few areas that could be improved. At times, some advanced features can feel slightly complex during the initial setup, especially for new users who are still getting familiar with the platform. The mobile app works well for everyday use, but there is still room for improvement in terms of speed and feature parity compared to the desktop version. Additionally, having more customization options for dashboards and reporting would make the platform even more flexible for different team workflows and preferences. Review collected by and hosted on G2.com.

The user interface has been really helpful. I can login from my cellphone and my desk and get all the features I need. The option to use the API is also helpful. Review collected by and hosted on G2.com.

The only issue I have with Quo is the use of the AI Assistant in the https://support.quo.com/ page when I'm logged into a browser that is highly secured. The AI UI doesn't respond with any errors that its working or not working. The AI UI doesn't do anything when I type in a question or any text. Of course when I'm in an environment with a less secured browser the AI Assistant works fine. Other than that everything else in the dashboard to the services I have no issues with.

The Quo Dashboard could provide some additional MFA methods. Perhaps offering the use of Yubikey and or an Authentication app. Review collected by and hosted on G2.com.

They are very professional about how they handle everything. They are customer focused and responsive to issues. With other companies, it is difficult to get personalized attention. With Quo, I send an email and a real person looks into the issue or inquiry and resolves or provides a path. Review collected by and hosted on G2.com.

It can take a few hours to get a response sometimes for a more in depth resolution. Review collected by and hosted on G2.com.

Handles all calls perfectly! I can see and answer calls any time and from anywhere. Review collected by and hosted on G2.com.

Initial setup required some prior knowledge. While Quo does provide information on how to set it up, I still had to do a lot of reading and attend a virtual presentation, which felt too time-consuming for a short-staffed startup. Review collected by and hosted on G2.com.

Quo makes difficult conversations incredibly easy to handle. As a business owner, the platform saves me time, protects my revenue, and gives me a clear and professional system for resolving disputes. It’s simple to use, very organized, and gives me confidence that everything is handled the right way. Their customer support is also excellent — fast, friendly, and truly invested in helping businesses like mine succeed. Review collected by and hosted on G2.com.

The main thing I dislike is the cost of Sona. I’ve received offers from other companies that provide similar communication support tools for an additional $10–$20 per month, which is much more affordable. Sona is over $800 per year, and that price is difficult to justify—especially for me as someone who is deaf and truly depends on tools like this to handle phone calls and texting with patients. I really love what Sona can do, and I would prefer to stay with Quo, but the high pricing makes me consider switching to another company if I find a more reasonable option. Review collected by and hosted on G2.com.

Their support team is amazing. Even though my previous provider made it difficult to switch, the Quo team stayed with me and helped me work through the issue. And once I started using it, the product itself has been great. My team loves it too! Review collected by and hosted on G2.com.

So far, I haven’t found anything bad about it. Review collected by and hosted on G2.com.