--- title: Quo Reviews meta\_title: 'Quo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 3398 reviews by the users' company size, role or industry to find out how Quo works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 3398 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Quo Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of Quo, enjoying its simple setup and intuitive interface for seamless communication. [(700 mentions)](https://www.g2.com/products/quo-quo/reviews?filters%5Bsentiment_snippet%5D=1819540&qs=pros-and-cons#reviews) Users value the **responsive and helpful customer support** of OpenPhone, making their experience smoother and more efficient. [(366 mentions)](https://www.g2.com/products/quo-quo/reviews?filters%5Bsentiment_snippet%5D=1819199&qs=pros-and-cons#reviews) Users are thrilled with Quo's **wide range of essential features** that enhance business operations and client service. [(273 mentions)](https://www.g2.com/products/quo-quo/reviews?filters%5Bsentiment_snippet%5D=1823793&qs=pros-and-cons#reviews) Users find the **easy setup** of Quo immensely beneficial, enabling seamless transitions and efficient daily operations. [(272 mentions)](https://www.g2.com/products/quo-quo/reviews?filters%5Bsentiment_snippet%5D=1822289&qs=pros-and-cons#reviews) Users appreciate the **call recording and transcription features** in Quo, making conversations easier to manage and review. [(271 mentions)](https://www.g2.com/products/quo-quo/reviews?filters%5Bsentiment_snippet%5D=1823699&qs=pros-and-cons#reviews) Users experience **connection issues** with Quo, including missed calls and headset connectivity problems. [(184 mentions)](https://www.g2.com/products/quo-quo/reviews?filters%5Bsentiment_snippet%5D=1819153&qs=pros-and-cons#reviews) Users experience **call disconnections** and delays in notifications, impacting the clarity of their communication. [(80 mentions)](https://www.g2.com/products/quo-quo/reviews?filters%5Bsentiment_snippet%5D=1823247&qs=pros-and-cons#reviews) Users express concerns over the **high cost** and unclear pricing structure, leading to frustrating billing experiences. [(70 mentions)](https://www.g2.com/products/quo-quo/reviews?filters%5Bsentiment_snippet%5D=1820083&qs=pros-and-cons#reviews) Users report **call issues** with Quo, including ghost calls and persistent call notifications after finishing calls. [(65 mentions)](https://www.g2.com/products/quo-quo/reviews?filters%5Bsentiment_snippet%5D=1821442&qs=pros-and-cons#reviews) Users have reported **delays** in support response times and payment processing, impacting their overall experience with Quo. [(64 mentions)](https://www.g2.com/products/quo-quo/reviews?filters%5Bsentiment_snippet%5D=1824234&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Quo ##### 1. Ease of Use Users love the **ease of use** of Quo, enjoying its simple setup and intuitive interface for seamless communication. [ See 700 mentions ](https://www.g2.com/products/quo-quo/reviews?filters%5Bsentiment_snippet%5D=1819540&qs=pros-and-cons#reviews) See Related User Reviews ![Micah M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Micah M.") MM Micah M. Enterprise (\> 1000 emp.) 5.0/5 "Great business communication" What do you like about Quo? Using Openphone for business communication has been such a huge beneift! So easy to use! ![Cristina A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristina A.") CA Cristina A. Small-Business (50 or fewer emp.) 5.0/5 "Essential Call Recording with Convenient Features" What do you like about Quo? I like how Quo lets me record and not record conversations. Additionally, it has a hold button, which is really helpful when I need to put the custome ##### 2. Customer Support Users value the **responsive and helpful customer support** of OpenPhone, making their experience smoother and more efficient. [ See 366 mentions ](https://www.g2.com/products/quo-quo/reviews?filters%5Bsentiment_snippet%5D=1819199&qs=pros-and-cons#reviews) See Related User Reviews ![Douglas P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Douglas P.") DP Douglas P. Small-Business (50 or fewer emp.) 5.0/5 "Powerful, Configurable Collaboration with Great Notifications and Answering" What do you like about Quo? Quo gives me the opportunity to add team members to my account for easy collaboration. I most like the text copy of my communications, the answering f IN Isabell N. Small-Business (50 or fewer emp.) 5.0/5 "Modern, Easy-to-Use Tool That Elevated Our Customer Service" What do you like about Quo? Quo is very modern and easy to use for business owners, customer service, and communicating with clients. It is one of the most customer-forward techn ##### 3. Features Users are thrilled with Quo's **wide range of essential features** that enhance business operations and client service. [ See 273 mentions ](https://www.g2.com/products/quo-quo/reviews?filters%5Bsentiment_snippet%5D=1823793&qs=pros-and-cons#reviews) See Related User Reviews ![Soren A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soren A.") SA Soren A. Small-Business (50 or fewer emp.) 5.0/5 "Simple, Intuitive, and Easy to Use" What do you like about Quo? Quo is a reliable and easy-to-use business phone system. Call quality is clear, the mobile app works well, and managing business calls remotely is sim ![Stacy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacy R.") SR Stacy R. Small-Business (50 or fewer emp.) 5.0/5 "Easy Quo Setup, Helpful Tutorials, and Fast Response Time" What do you like about Quo? I was impressed with how easy Quo was to set up. The tutorials made everything simple, and their fast response time made the experience even better. T ##### 4. Easy Setup Users find the **easy setup** of Quo immensely beneficial, enabling seamless transitions and efficient daily operations. [ See 272 mentions ](https://www.g2.com/products/quo-quo/reviews?filters%5Bsentiment_snippet%5D=1822289&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great small business phone system that is super easy to setup" What do you like about Quo? the ease of use. setup of the call system was intuitive and i needed zero help. it just made sense. IN Isabell N. Small-Business (50 or fewer emp.) 5.0/5 "Modern, Easy-to-Use Tool That Elevated Our Customer Service" What do you like about Quo? Quo is very modern and easy to use for business owners, customer service, and communicating with clients. It is one of the most customer-forward techn ##### 5. Call Recording Users appreciate the **call recording and transcription features** in Quo, making conversations easier to manage and review. [ See 271 mentions ](https://www.g2.com/products/quo-quo/reviews?filters%5Bsentiment_snippet%5D=1823699&qs=pros-and-cons#reviews) See Related User Reviews ![Cristina A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristina A.") CA Cristina A. Small-Business (50 or fewer emp.) 5.0/5 "Essential Call Recording with Convenient Features" What do you like about Quo? I like how Quo lets me record and not record conversations. Additionally, it has a hold button, which is really helpful when I need to put the custome EC Evan C. Small-Business (50 or fewer emp.) 4.5/5 "Call summaries and transcripts make follow-ups effortless" What do you like about Quo? I like that I can get a call summary. If I Forget what I discussed on the call weeks later I can review the summary for topics discussed and Follow up ### 5 Cons or Disadvantages of Quo ##### 1. Connection Issues Users experience **connection issues** with Quo, including missed calls and headset connectivity problems. [ See 184 mentions ](https://www.g2.com/products/quo-quo/reviews?filters%5Bsentiment_snippet%5D=1819153&qs=pros-and-cons#reviews) See Related User Reviews ![Cristina A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristina A.") CA Cristina A. Small-Business (50 or fewer emp.) 5.0/5 "Essential Call Recording with Convenient Features" What do you dislike about Quo? I would say when we get multiple calls, I wish I could send a message if I can't pick it up. JW Jenn W. Small-Business (50 or fewer emp.) 4.5/5 "Quo is helpful" What do you dislike about Quo? Sometimes the app on the desktop can be glitchy and freezes. When in a long call sometimes the call drops off and its quite frustrating at times, but ##### 2. Call Disconnections Users experience **call disconnections** and delays in notifications, impacting the clarity of their communication. [ See 80 mentions ](https://www.g2.com/products/quo-quo/reviews?filters%5Bsentiment_snippet%5D=1823247&qs=pros-and-cons#reviews) See Related User Reviews EC Evan C. Small-Business (50 or fewer emp.) 4.5/5 "Call summaries and transcripts make follow-ups effortless" What do you dislike about Quo? Sometimes the call quality is a little tinny or there is a delay, but usually it is tolerable. Wish there was a button that could make one team member JW Jenn W. Small-Business (50 or fewer emp.) 4.5/5 "Quo is helpful" What do you dislike about Quo? Sometimes the app on the desktop can be glitchy and freezes. When in a long call sometimes the call drops off and its quite frustrating at times, but ##### 3. High Cost Users express concerns over the **high cost** and unclear pricing structure, leading to frustrating billing experiences. [ See 70 mentions ](https://www.g2.com/products/quo-quo/reviews?filters%5Bsentiment_snippet%5D=1820083&qs=pros-and-cons#reviews) See Related User Reviews ![Christa S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christa S.") CS Christa S. Small-Business (50 or fewer emp.) 2.5/5 "Great product, but pricing is unclear and confusing" What do you dislike about Quo? The pricing is very unclear. I thought that I would initially be paying $15-19 a month with texting and AI natively included. Instead, Sona is not a p ![Katherine Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katherine Z.") KZ Katherine Z. Small-Business (50 or fewer emp.) 5.0/5 "User-Friendly with Outstanding Features" What do you dislike about Quo? The signing forms are too long, and if you make a mistake filling them out, you will have to pay to re submitt it. ##### 4. Call Issues Users report **call issues** with Quo, including ghost calls and persistent call notifications after finishing calls. [ See 65 mentions ](https://www.g2.com/products/quo-quo/reviews?filters%5Bsentiment_snippet%5D=1821442&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Tried several options, this one works great for us" What do you dislike about Quo? Sometimes it seems to ring on one phone earlier than the other. If your phone receives multiple lines, can't tell which it's coming in to. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless and Efficient—A Top Choice" What do you dislike about Quo? sometimes my calls glitch, and it takes some time to hang up. ##### 5. Delays Users have reported **delays** in support response times and payment processing, impacting their overall experience with Quo. [ See 64 mentions ](https://www.g2.com/products/quo-quo/reviews?filters%5Bsentiment_snippet%5D=1824234&qs=pros-and-cons#reviews) See Related User Reviews ![Micah M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Micah M.") MM Micah M. Enterprise (\> 1000 emp.) 5.0/5 "Great business communication" What do you dislike about Quo? It does have outages sometimes, but other than that this is a great app! EC Evan C. Small-Business (50 or fewer emp.) 4.5/5 "Call summaries and transcripts make follow-ups effortless" What do you dislike about Quo? Sometimes the call quality is a little tinny or there is a delay, but usually it is tolerable. Wish there was a button that could make one team member AC Aaron C. Self-Storage Business Development Lead Small-Business (50 or fewer emp.) 7/13/2026 "Easy, Professional Call and Text Management for Small Businesses" 5/5 What do you like best about Quo? What I like best about Quo is how easy it is to manage business calls and texts from one place. The setup is straightforward, the interface is clean, and features like missed-call notifications, automatic text responses, voicemail, and the phone menu make it much easier to stay responsive without being tied to the phone all day. I also appreciate that the phone menu helps filter out robocalls while still making it simple for a real customer to reach me. Overall, Quo feels practical, professional, and well designed for a small business. Review collected by and hosted on G2.com. What do you dislike about Quo? The main thing I dislike is that some call-handling settings are not as customizable as I would like. For example, I would prefer more control over how long the phone menu repeats, what happens after repeated timeouts, and whether the desktop ringtone can be fully disabled. A few features also require upgrading to a higher-priced plan, which can feel limiting for a small business that only needs one or two additional tools. Overall, these are relatively minor issues, but more flexibility in the call-flow settings would make Quo even better. Review collected by and hosted on G2.com. What problems is Quo solving and how is that benefiting you? Quo gives me a dedicated business phone system without requiring a separate phone or traditional office setup. It keeps calls, texts, voicemail, and missed-call notifications organized in one place, which helps me separate business communication from my personal phone. The automated text response and phone menu also help me stay responsive when I am unavailable while filtering out many robocalls. That saves time, reduces interruptions, and helps my small business appear more professional to prospects and customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Darshell H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darshell H.") DH Darshell H. Owner Small-Business (50 or fewer emp.) 6/15/2026 "Quo Helps Me Run My Business More Efficiently" 5/5 What do you like best about Quo? Quo has been a game-changer for my mobile notary and wedding officiant business. As a business owner who also works a full-time job, I rely heavily on Quo to manage client communication efficiently. My favorite feature is Sona, the AI assistant. It helps answer calls, qualify leads, collect appointment details, and guide clients to the correct booking options when I'm unavailable. This has improved my response times and reduced missed opportunities during my regular work hours. I also appreciate the call flows, automated messaging, and integrations that help streamline my workflow. What surprised me most is how quickly Quo became an extension of my business rather than just a phone system. It helps me maintain a professional client experience while saving valuable time each week. Review collected by and hosted on G2.com. What do you dislike about Quo? One area where Quo could improve is the AI call handling experience. While Sona has been extremely helpful for answering calls and qualifying leads, there have been times when it asked follow-up questions that the caller had already answered, particularly when discussing services such as I-9 verifications or apostille assistance. Improving the AI's ability to retain context throughout the conversation would create a more seamless caller experience. I would also appreciate additional flexibility in some automation settings and business-hour configurations for appointment-based businesses. Despite these minor challenges, the platform continues to provide significant value, and the development team appears committed to improving the product. Review collected by and hosted on G2.com. What problems is Quo solving and how is that benefiting you? Before implementing Quo, I faced the challenge of managing client calls and messages while working a full-time job. Because many of my clients reach out during traditional business hours, I was concerned about missing calls, delayed responses, and lost business opportunities when I was unavailable. Quo has helped solve this by providing professional call handling, automated messaging, and AI-powered lead qualification through Sona. Prospective clients can receive assistance, provide appointment details, and access booking information even when I cannot personally answer the phone. As a mobile notary and wedding officiant, responsiveness is critical. Quo has improved my ability to capture and manage leads, maintain a professional customer experience, and reduce the amount of manual follow-up required. The time savings and increased efficiency allow me to focus more on serving clients and growing my business rather than managing communications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Paige K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paige K.") PK Paige K. Website Team Lead Small-Business (50 or fewer emp.) 6/1/2026 "Simple, Modern UI and a Standout AI Auto-Responder" 4.5/5 What do you like best about Quo? I needed simplicity in the UI as opposed to a bloated tool. That's what I love about Quo, everything is easy to find and access. The price point was also the best for the features that I needed and the tier that I chose had the features that I wanted without additional features that I didn't. I love the AI auto-responder! It's so much better than a "press the number" system and is so much more modern. Support was helpful at the beginning when I needed them and the clarity of the interface allowed for seamless onboarding. Review collected by and hosted on G2.com. What do you dislike about Quo? Perhaps this is a Canadian number issue, but I'd love to be able to have the same kinds of number verification and call display as my American counterparts. Review collected by and hosted on G2.com. What problems is Quo solving and how is that benefiting you? I needed to find a cheaper phone solution and one that was simpler for me to use, with clearer, more streamlined settings. I also really appreciate the reliability, as that was something that I was struggling with on previous providers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Alpha Interface Marketing S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alpha Interface Marketing S.") AS Alpha Interface Marketing S. Sales And Marketing Specialist Small-Business (50 or fewer emp.) 5/21/2026 "Quo Makes AI Call Answering and Lead Follow-Up Fast, Modern, and Effortless" 5/5 What do you like best about Quo? What I like most about Quo is how quickly we were able to build a real AI answering and lead follow-up system for our business, without a complicated setup process or a large technical team. The interface feels modern, clean, and easy to navigate, and the drag-and-drop call flow builder is especially straightforward. The AI assistant has been surprisingly natural in conversations, and the call summaries and transcripts make it simple to review interactions and follow up with leads. We also connected Quo with Zapier and Google Calendar to automate notifications and workflows, which has improved our overall efficiency and cut down on manual tasks. Onboarding is another major strength. Even as first-time users, we got the system up and running fairly quickly, and it was easy to test different AI call flows as we refined what worked best. The platform feels flexible enough for more advanced automations, while still being approachable for small business owners. From a performance and ROI perspective, Quo has helped us avoid missed opportunities by ensuring calls are answered professionally even when we’re unavailable. Overall, it brings AI, automation, communication, and integrations together in one platform that feels far more modern than traditional business phone systems. Review collected by and hosted on G2.com. What do you dislike about Quo? One downside is that some of the onboarding and automation setup steps can be a little confusing for first-time users, especially when connecting outside tools like Zapier or calendars. There are a lot of powerful features available, but sometimes clearer beginner guidance or more setup templates would make the process faster. We also noticed that the AI occasionally needs fine-tuning to better match specific business workflows and responses, but once adjusted it performs well. Overall, the platform is strong and continues improving quickly. Review collected by and hosted on G2.com. What problems is Quo solving and how is that benefiting you? Quo is helping us address missed lead opportunities, slow follow-up, and inconsistent customer communication. Before using it, calls or messages could easily slip through the cracks when we were busy or after hours. Now, the AI answering system and automated workflows help us respond more quickly and keep leads engaged, without needing someone available 24/7. The call summaries and transcripts also save us time by providing a clear breakdown of each conversation. On top of that, the integrations with tools like Google Calendar and Zapier make it easier to automate follow-up tasks. For a small business, it’s been a solid improvement in organization, customer response time, and overall efficiency, without requiring a large support team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ocean Pines H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ocean Pines H.") OH Ocean Pines H. Senior Customer Success Manager Small-Business (50 or fewer emp.) 5/20/2026 "Intuitive Apps and a Shared Inbox That Keeps Our Team Aligned" 5/5 What do you like best about Quo? The absolute best part about Quo is how easily it lets me keep my business and personal life completely separate. I don't have to carry around a second physical work phone or deal with a confusing, clunky setup. The desktop and mobile apps are incredibly intuitive and clean. It makes our company look highly professional with a dedicated local business line. The shared inbox features are a massive plus, allowing multiple team members to stay completely aligned, view message threads, and jump in to answer calls or texts so we never let an estimate or client follow-up slip through the cracks. Review collected by and hosted on G2.com. What do you dislike about Quo? The biggest limitation right now is the lack of robust call and message filtering options; it can be tough to sort through a heavy volume of communication exactly the way you want to, and the inbox can get cluttered quickly. Additionally, the exact mechanics of how call recording and real-time transcription function can feel a bit unclear and non-intuitive upfront. Finally, there is no native connector or direct integration with ChatGPT. Having a seamless link to ChatGPT to use your full communication and text history as a contextual engagement tool for AI would be an absolute game-changer, and it feels like a missed opportunity right now. Review collected by and hosted on G2.com. What problems is Quo solving and how is that benefiting you? It successfully moves our business lines off our personal cells, ensuring that clients get a professional interactive experience while giving a small team full visibility into incoming texts and calls. It has made a huge difference in our business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DP David P. Owner Small-Business (50 or fewer emp.) 5/17/2026 "Quo Makes Business Calls and Texts Effortless—Excellent Support" 5/5 What do you like best about Quo? Quo does a great job of managing my business calls and texts, and allows me to use a separate business and personal phone number from the same device. Review collected by and hosted on G2.com. What do you dislike about Quo? So far I have not discovered any dislikes about Quo. Daily use of the software has been great, and the service team was excellent in helping me make my business phone functional. Review collected by and hosted on G2.com. What problems is Quo solving and how is that benefiting you? Quo solved the problem of needing a separate business mobile phone number, while still using the same device I use for my personal phone. It also manages automated answering for my customers when I cannot answer the phone, and allows more than one of my team members to be able to answer the calls/texts from different phones. I now have even better ability to capture each call, than I would if I had a brick and mortar business location with a full time secretary. Multiple team members can have the app on their cell phone, and we all are able to answer the incoming calls from our mobile phones. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Chris R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris R.") CR Chris R. Owner Small-Business (50 or fewer emp.) 5/14/2026 "Easy Way to Separate Business and Personal Calls" 5/5 What do you like best about Quo? Here’s a positive way to answer both: What is most helpful about Quo? The most helpful thing about Quo is that it makes managing business phone numbers feel simple and organized. Calls, texts, contacts, and customer conversations are all kept in one place, which makes it much easier to stay on top of communication without mixing business calls into a personal phone number. What are the upsides of using Quo? The biggest upsides are convenience, professionalism, and flexibility. Quo lets you set up or manage business numbers quickly, use local or toll-free numbers, keep work and personal communication separate, and handle calls/texts from the app. It is especially useful for small businesses because it gives a more polished phone setup without needing extra phones or complicated equipment. Quo also supports shared numbers and team-style communication, which helps avoid missed calls and keeps everyone aligned. Review collected by and hosted on G2.com. What do you dislike about Quo? I have had a good experience overall. The main downside is just getting familiar with all of the features at first, but once set up, the app has been easy to use and reliable for managing business phone numbers and communication. Review collected by and hosted on G2.com. What problems is Quo solving and how is that benefiting you? \> Quo has helped me keep business calls and texts organized without having to carry around a second phone or deal with a bunch of complicated setup. It gives me a cleaner, more professional way to communicate with customers while still letting me manage everything directly from my phone. It’s also made it easier to keep my personal number separate from business stuff, which has honestly helped cut down on a lot of clutter and confusion. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![DAVID M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DAVID M.") DM DAVID M. Owner/Operater Small-Business (50 or fewer emp.) 5/9/2026 "Lightweight CRM with Smart Call Summaries, Great Integrations, and Fast Support" 5/5 What do you like best about Quo? It is a lightweight CRM with notes about contacts, AI call summaries, etc. There is a lot of information at your fingertips when a call comes in. The call flow builder is also very nice to build your customers experience to your business needs. Along with integrations such as Gmail contact sync, and AI features I havent even tried out yet. There is a lot of features inside QUO. Also, the support is great. I simply email them with some questions and they usually get back to me with in 15 to 20 minutes. Review collected by and hosted on G2.com. What do you dislike about Quo? I am still in the process of figuring out how to get rid of the "red flag" or notification indicator on the browser tab. I emailed them about it and we tried several things and still have not been able to clear it. They escalated the case to try to resolve it. They way I operate, I am back and forth at the pc and use the indicator for activity like missed calls, but I also get emails of missed calls and I monitor my email closely also, so this is not the biggest issue just more of an annoyance. Review collected by and hosted on G2.com. What problems is Quo solving and how is that benefiting you? I get a massive amount of spam calls. I built a small phone menu that blocks out a lot of robo calls because they can not operate a phone menu. That is helpful to keep my phone from ringing on those calls and only on important calls. Now when my phone rings I know it is a person. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Matthew Franklin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew Franklin C.") MC Matthew Franklin C. Photographer Small-Business (50 or fewer emp.) 5/3/2026 "A Total Game Changer for Shared Calls, Summaries, and Seamless HubSpot/Shopify Sync" 5/5 What do you like best about Quo? Quo has helped me share information with my other guides quickly, so we’re not annoying customers by collecting the same details twice. I can field a call on behalf of my guides and then send them a call summary that includes clear action steps. That makes it easy to get the ball rolling toward finalizing a successful booked trip. I can also attach this data to HubSpot and Shopify, so all the client information stays connected. I’ve actually saved money by ditching my old e-sim and opening a QUO line instead. The AI assistant has been incredible for answering common questions like pricing and what clients need, so I don’t get tied up on redundant phone calls. Right now I’m using QUO to manage a shared number, but it still lets me answer and route calls for three connected (but separate) businesses. Setup is very easy, and I love how smoothly it connects between my iPhone and Mac. I’m hoping for a watch app in the future. I can’t believe more people aren’t using this app—it’s been a total game changer for me. There are a few online resources that help you get the whole system rolling quickly. It’s helped us book more trips more efficiently, and it lets customers call in and get updated info without having to talk with anyone. Genius! QUO is the HEARTBEAT of our tech stack. It runs brilliantly and makes us a more nimble, complete, and better business. Review collected by and hosted on G2.com. What do you dislike about Quo? There’s no watch app yet, and the setup can feel a smidge clunky at times—especially since we were also recording HD audio with musicbeds to insert. Still, for the most part it was pretty incredibly easy to set up. Review collected by and hosted on G2.com. What problems is Quo solving and how is that benefiting you? I have 4 contractors that work for me. I field all the requests for them and then assign who gets the job. By having recorded conversations and AI summaries I can quickly get the job and all it's notes to my guides without having to have lengthy notes or conversations. HUGE time saver! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Small-Business (50 or fewer emp.) 7/16/2026 "Easy Setup, Instant Updates, and Spot-On Voicemail Transcription for Small Businesses" 5/5 What do you like best about Quo? Extremely easy to setup and use. Any updates done to the website are immediately available on the app. The voicemail transcription can be sent to your email and it is 100% correct (tested in English and Spanish). Can setup a text message out response. It's just fantastic for small business user. Can also use a bot voice for incoming calls and voicemails from text, which means changes can be done faster without having to record messages over and over. It sounds very professional as well. Fully automated and intuitive. Very easy to setup and get started. It took 45 minutes to get all the settings done and testing calls, voicemails and text messages. Review collected by and hosted on G2.com. What do you dislike about Quo? I have been using it for 3 weeks. So far I do not dislike anything. Coming from Dialpad, which was extremely difficult to use and hard to find where different settings were located, Quo has done everything I wanted Dialpad to do and has done it better. Review collected by and hosted on G2.com. What problems is Quo solving and how is that benefiting you? Perfect for small businesses. Allows you to have a professional presentation without complexity at a low cost. Review collected by and hosted on G2.com. 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