--- title: Quo Reviews meta_title: 'Quo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3415 reviews by the users' company size, role or industry to find out how Quo works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 3415 scale: '5' date_modified: '2026-10-01' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Quo Reviews **Vendor:** Quo **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.7/5.0 **Total Reviews:** 3,415 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Quo Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. ## Quo Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find Quo's **ease of use** exceptional, with a simple setup and intuitive interface enhancing their experience. (700 reviews) - Users praise the **responsive and helpful customer support** of Quo, making troubleshooting effortless and efficient. (366 reviews) - Users value the **wide range of essential features** in Quo, appreciating its intuitive interface and helpful support. (273 reviews) - Users commend the **easy setup** of OpenPhone, facilitating a smooth transition and effective daily use for their businesses. (272 reviews) - Users appreciate the **call recording and transcription** features of Quo, enhancing communication efficiency and organization. (271 reviews) - Users praise the **helpful customer service** of Quo, finding it supportive and responsive to their needs. (251 reviews) - Users love the **ease of setting up phone numbers** with OpenPhone, appreciating the intuitive app and responsive support. (242 reviews) - Reliability (235 reviews) - Helpful (231 reviews) - Messaging Features (226 reviews) **What users dislike:** - Users experience **connection issues** with Quo, affecting call silencing and headset connectivity. (184 reviews) - Users express frustration over **missing features** like editing messages, tagging themselves, and assigning conversations to users. (90 reviews) - Users often face **call disconnections** and notification errors that disrupt their communication experience with Quo. (80 reviews) - Users find the **high cost** of Quo confusing, with unclear pricing and unexpected fees impacting their experience. (75 reviews) - Users frequently face **call issues** with Quo, including errors, missed notifications, and persistent call displays. (65 reviews) - Users report **delays** in support response times and payment processing, which can hinder overall user experience. (64 reviews) - Users face **performance issues** with Quo, including lag, unclear calls, and improper data transfers. (63 reviews) - Number Issues (61 reviews) - Slow Loading (61 reviews) - Users experience **call drops** with Quo, making it unreliable in areas with weak signal strength. (58 reviews) ## Quo Reviews ### 1. Quality tool. No issues so far. Strongly recommend. **Rating:** 5.0/5.0 stars **Reviewed by:** Isaac C. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2026 **What do you like best about Quo?** I have experience with a couple of these tools, and Quo is the best so far. Easy to use. Easy to figure out features I haven't used yet. Support when you need it. Zero complaints to date. **What do you dislike about Quo?** Nothing? I don't think I have any legitimate complaints. **What problems is Quo solving and how is that benefiting you?** Making my business customers easy to communicate and keep track of. It'd be near impossible to do on a personal phone. ### 2. Easy Call Mapping, Great Value, and Flexible Sona Scripts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 13, 2026 **What do you like best about Quo?** The way you can "map" the phone call with Sona. I think this one was very useful and super easy to navigate. Im not sure if the response speed directly depends on your internet/ cell phone provider, but sometimes it was very slow; Other times it was fast. Price-wise is a good value and investment. The way you can write/ create what you want Sona to say is pretty cool. Still need to familiarize her with our website, but otherwise no complaints. I had issues with my account/ billing but all has been sorted out. Still need to see how its going to integrate with HubSpot, so no feedback on this part yet. **What do you dislike about Quo?** I would like to see more integrations. For example, we use Brevo for mass e-blasts so it would be good if these two could connect and be tracked. **What problems is Quo solving and how is that benefiting you?** we do not have a full time emlpooyee to answer rhe phone call all the time, so with Sona, our clients receive good amount of guidance so they can figure out what to do and how to do ### 3. Perfect Fit for Our Business Phone System—Great Contacts and Easy App Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 27, 2026 **What do you like best about Quo?** It's perfect for our business. We have four managers who work with the company phone system; all four use the app on their Smartphones. Our call and SMS volume is light -- perhaps 20 - 30 calls and texts in and out. Love how the Contacts look. We don't use all the features, but it's perfect for us. **What do you dislike about Quo?** Uploading about 900 contacts was not easy. The info in the Help section about how to upload a CSV file was incorrect, and there was a of frustration. But, eight failed upload attempts, two live chats, an email exchange, and working with Nina in Tech Support, we finally figured it out. Once we had the formulas right, uploading the contacts took about 30 seconds. **What problems is Quo solving and how is that benefiting you?** Previously we were using Digits by T-Mobile. It was awful. Outgoing texts were broken up into shorter texts of 160 characters and received by our clients out of order. The Digits would suddenly stop working -- and we didn't know. Theoretically, an incoming call was supposed to ring on all four users' phones at the same time -- that didn't happen. New clients would be saved in Contacts -- and then disappear. There were other issues, but you get the idea, Qho has eliminated all that. It actually works! ### 4. Outstanding Quality and Functionality Supporting Business Growth **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel A. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 21, 2026 **What do you like best about Quo?** I truly love the product — it is simply outstanding. I am very impressed with its quality and functionality, and I strongly believe that with your support, my business will be able to grow even further. **What do you dislike about Quo?** I would like to kindly suggest an improvement regarding support response times. At times, operational contingencies may arise that require immediate action, and in those situations, a faster or more prioritized response would be extremely valuable. Overall, this feedback is shared with the intention of contributing positively, as we genuinely enjoy using the product and see great potential in continuing to grow alongside your platform. **What problems is Quo solving and how is that benefiting you?** I previously experienced an issue related to billing; however, it was ultimately due to an error on my end. That said, the situation did raise concern, as there was a risk of my phone number being suspended. Fortunately, the matter was resolved with the assistance of your support team. I would like to mention that I was somewhat concerned about the initial response times when requesting support. I understand operational constraints may exist, and I hope these response times can continue to improve over time. Overall, I appreciate the support provided and value the service. Thank you for your assistance and continued efforts. ### 5. Easy-to-Use VoIP with Great Value, Analytics, AI Call Handling (Sona) & Zapier Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle G. | Technology Director, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 04, 2026 **What do you like best about Quo?** The ease of use and ability to remove physical hardware (desk phones) from our offices. The price point was also lower than that of our previous VoIP provider, and it comes with more features like analytics, AI call handling (Sona), and it integrates with Zapier. **What do you dislike about Quo?** I wish the Sona capabilities were more in-depth, like being able to forward a call to anyone in our directory, not just a specific, predefined route/number. However, we're only in the early stages of this new feature, so I expect it'll have this capability sometime in the near future. **What problems is Quo solving and how is that benefiting you?** Call routing and analytics tracking. ### 6. "Great Product, Exceptional Support Team — Highly Recommend" **Rating:** 5.0/5.0 stars **Reviewed by:** Danny A. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 06, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Quo?** That level of support is rare, and it made all the difference. As a small business owner, you don't always have time to figure everything out on your own, and having a team that actually shows up for you is invaluable. **What do you dislike about Quo?** Quo has been fantastic. It's been easy, simple, and a lot of fun and it's making my workflow a lot easier. I have nothing negative to say about Quo. If anything, what are you waiting for? **What problems is Quo solving and how is that benefiting you?** The problem that Quote is solving is they are making things simple, easy, fast, and efficient for me ### 7. Easy to Use, but App Verification Can Be Frustrating **Rating:** 2.5/5.0 stars **Reviewed by:** Hoshmand Q. | CEO & Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 02, 2026 **What do you like best about Quo?** The mobile app is good and easy to use, with a straightforward layout that makes it simple to navigate. **What do you dislike about Quo?** Sometimes I can’t use it to verify certain apps, which can be frustrating when I need to sign in or complete setup. **What problems is Quo solving and how is that benefiting you?** Having a US number can be helpful for getting verified at certain places. ### 8. Live Call Status and AI Transcripts Make Call Management Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 07, 2026 **What do you like best about Quo?** The live call status makes it easy for the team to manage calls efficiently. The AI-generated call transcripts are also very helpful, especially when a conversation involves another language like Spanish, since the AI automatically transcribes it back into English. **What do you dislike about Quo?** My team and I were hoping to have the call whisper feature, but not having it isn’t a huge issue. That said, it would be really helpful to have a main page that shows different conversations in a timeline view, so we don’t have to go into each campaign to find them. Also, when a call is answered, having to figure out which campaign the call came from is a bit of a hassle. **What problems is Quo solving and how is that benefiting you?** The live call status for our different representatives lets us see whether each call is being answered. Since every missed call could mean thousands in lost revenue for our business, this visibility is really important. ### 9. Wonderful, Smooth Experience with Quo App and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Daren D. | Lab Systems Developer and Clinical Data Analyst, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 11, 2026 **What do you like best about Quo?** Quo app is wonderful and smooth, good Web UI as well. Took a little time getting the campaign registration to go through but custmer service (Rej) was super easy to work with and helped me all along the way. Would reccommend **What do you dislike about Quo?** Haven't ran into any troubles yet I will start to use them more so hopefully things will not breakdown later on. This was a big step in getting my company up and going. **What problems is Quo solving and how is that benefiting you?** Answering the phone automatically, Sona is wonderfully designed. Helps me keep track of clients easily and all in one place ### 10. Helpful, Knowledgeable Support and an Intuitive Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Erin S. | Credentialing & Revenue Cycle Specialist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 24, 2026 **What do you like best about Quo?** The customer service is very helpful, knowledgeable, and kind. The porting process was straight forward and the set-up process was very intuitive. **What do you dislike about Quo?** I would need more time to figure out the downside. Once you are able to navigate it seems like a straightforward system. **What problems is Quo solving and how is that benefiting you?** I am able to assign tasks to my co-workers to handle within the system and discuss the patients concerns real time with co-workers all from within the app ### 11. Seamless Call Management and Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Gabi S. | Owner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 06, 2026 **What do you like best about Quo?** I like that Quo makes it easy to differentiate between Quo calls and personal calls, unlike Google Voice. The integration with Time to Pet is also fantastic because whenever a client signs up, their name is automatically created as a contact in Quo, which saves me from having to input them manually. Plus, the initial setup was very easy for my team. **What do you dislike about Quo?** Sometimes the calls won't go through, or I just hear silence on the other end. **What problems is Quo solving and how is that benefiting you?** Quo keeps my personal number private by differentiating client and personal calls. It integrates with Time to Pet, automatically creating client contacts, saving manual entry time. ### 12. Convenient Dual Access, Needs Feed Reliability **Rating:** 3.5/5.0 stars **Reviewed by:** Dee L. | Owner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 03, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Quo?** I like that both my husband and I can install the app on our phones, and the phone will ring on both of our phones. The switch to Quo with voice over IP meant that the phone rings on both of our phones, and either of us can answer it. **What do you dislike about Quo?** Sometimes the information in the feed is a little bit wonky. I have phone numbers and calls in there that show the call is still in progress days later. This was a bug a few years ago, which was resolved with a new update. But it seems the issue has started again. **Recommendations to others considering Quo:** Great low cost options for small business phones **What problems is Quo solving and how is that benefiting you?** Quo rings on both our phones, allowing either of us to answer customer calls. We can text customers and access call history anytime. ### 13. Quo Solved Our US Phone Line Needs Instantly—Easy, Reliable, and Perfect **Rating:** 5.0/5.0 stars **Reviewed by:** Anto D. | Talent advisor, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 19, 2026 **What do you like best about Quo?** As a foreigner living in Buenos Aires, not having a US phone line was a huge issue for me. Quo solved it instantly, and now i can call candidates with a registered line to my company! It is incredibly easy to use and works perfectly. Highly recommended! **What do you dislike about Quo?** there is nothing i dislike about this application, really **What problems is Quo solving and how is that benefiting you?** I couldn't call US candidates, and since I am a recruiter working for a US company, that was a real issue for me. tried otehr apps but QUO is really the best ### 14. Quo Makes US Calling and Texting Seamless from Abroad **Rating:** 5.0/5.0 stars **Reviewed by:** Luisa W. | Senior Executive Assistant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 06, 2026 **What do you like best about Quo?** Quo was the best option of the other two I was comparing it to. I work for a US company, but I'm in Colombia, South America, so we needed an app that would provide me with a US number so my team and I could communicate easily as if I were in the US. Texting and calling work great, and you can receive all notifications like a normal call or text within the US. **What do you dislike about Quo?** I like everything! I haven't found anything yet that I can say I dislike. **What problems is Quo solving and how is that benefiting you?** Being able to communicate with my team in the US while I'm in South America. Price is very affordable too. ### 15. Reliable Scheduled Office Line with Call Recording **Rating:** 5.0/5.0 stars **Reviewed by:** Lowcountry R. | Office manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 13, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Quo?** It helps us have a scheduled phone line for the office and have recorded calls **What do you dislike about Quo?** Not being able to text unless it’s set up **What problems is Quo solving and how is that benefiting you?** They helped me successfully port the phone number and add it to my account ### 16. Shared Line Texting and Snippets Make Messaging Fast and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 30, 2026 **What do you like best about Quo?** I like that I’m able to send text messages using a shared line. I also like the snippets feature because it saves time and makes messaging more efficient. The history/recorded integration is helpful as well, since it makes follow-ups easier and lets me keep track of past conversations. **What do you dislike about Quo?** The only thing I dislike is the ringtone—I wish I could choose my own tune. I’ve also noticed that it sometimes marks certain conversations as “problem” or “escalation” when that isn’t actually the case. Other than that, I really enjoy the app! **What problems is Quo solving and how is that benefiting you?** Quo helps us keep our families informed when we’re outside of business hours. It also makes it easier to reach out to them using the AI feature, Sona. Overall, it’s beneficial because it explains why we were unable to answer their call. ### 17. Simple, Client-Friendly CRM That Is Easy For My Team **Rating:** 5.0/5.0 stars **Reviewed by:** Alex V. | Real Estate, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 16, 2026 **What do you like best about Quo?** Quo helps me stay on top of all my clients, and I also love how simple Quo is to use. **What do you dislike about Quo?** I don’t have anything bad to say about Quo. If I had to point out one thing, it’s that I need to reach out to customer support to switch lines in order to send text messages from a new number. That said, I understand this is a regulations issue and not really Quo’s fault. **What problems is Quo solving and how is that benefiting you?** For my type of business, I love how easily Quo can be used across our team, making it simple for everyone to stay aligned. ### 18. Unbelievably Clear Call Quality and an Easy, Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca W. | Managin Member, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 01, 2026 **What do you like best about Quo?** The call quality is unbelievely clear! It sounds like you are on old landline circa 1982. Just fantastic. No zaps, delays, crackling over your customers! **What do you dislike about Quo?** So far, I don’t have any dislikes. Everyone has been really friendly, and the interface is genuinely easy to use and straightforward to navigate. **What problems is Quo solving and how is that benefiting you?** We replaced out old software. Our old software answered our calls. The call quality was horrific. Just terrible. We changed to a new builder software, that did not have the ability to pick up calls. Now, the calls are super clear. ### 19. Best Price-Quality: Easy App, Reliable Service, and Up-to-Date AI Features **Rating:** 5.0/5.0 stars **Reviewed by:** Nikolai U. | Head of Sales & Marketing, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 05, 2026 **What do you like best about Quo?** Best price-quality in the market. Friendly and flexible service with prompt and helpful responses. Convenient and easy to use app. Works without interruptions and provides a decent set of tools even with the basic plan. AI features are up to date, more added regularly. **What do you dislike about Quo?** Record The Call button could be easier to access. **What problems is Quo solving and how is that benefiting you?** I prefer to have a dedicated number or a few numbers for each of the businesses I own for calling and texting, and I like the AI features I can use for my incoming calls. ### 20. Fast Porting, Simple Interface, and Surprisingly Accurate Call Transcripts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 16, 2026 **What do you like best about Quo?** The porting time is very short, i like how simple the interface is and the transcripts of the calls are surprisingly precise. **What do you dislike about Quo?** For now nothing specific, i had a small problem with their invoices (nothing money related, just changing some info on it) but was resolved. **What problems is Quo solving and how is that benefiting you?** Most people of the team are starting to work remotely more and more and it was becoming difficult to organize calls and support requests with physical phones. ### 21. Effortless Workflow Management with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 26, 2026 **What do you like best about Quo?** I love how easy Quo is to integrate into our existing processes without requiring a steep learning curve. The platform is very user-friendly, with a clean and intuitive interface that makes navigation simple even for new users. Setting up workflows, tracking tasks, and monitoring project progress is straightforward, which has helped improve team productivity and transparency. I also appreciate the integration capabilities, as Quo connects smoothly with the other tools we already use, making communication and data flow much more efficient. The mobile app has been especially useful for staying updated on the go it’s responsive, reliable, and allows quick access to important tasks, notifications, and updates. What I like most about Quo is its ease of use and overall user experience. Another standout feature is the mobile app, which makes it easy to stay updated and manage tasks on the go without compromising functionality. Quo combines usability, reliability, and flexibility in a way that makes daily collaboration and workflow management much more efficient. **What do you dislike about Quo?** While the overall experience with Quo has been very positive, there are a few areas that could be improved. At times, some advanced features can feel slightly complex during the initial setup, especially for new users who are still getting familiar with the platform. The mobile app works well for everyday use, but there is still room for improvement in terms of speed and feature parity compared to the desktop version. Additionally, having more customization options for dashboards and reporting would make the platform even more flexible for different team workflows and preferences. **What problems is Quo solving and how is that benefiting you?** Quo is helping us solve challenges related to communication gaps, workflow visibility, and operational coordination across teams. Before implementing it, managing updates, tracking progress, and keeping everyone aligned often required multiple tools and a lot of manual follow-ups. With Quo, we now have a more centralized and organized system that improves collaboration and makes it easier to monitor tasks, workflows, and team responsibilities in real time. This has reduced delays, improved accountability, and helped teams work more efficiently together. The integration capabilities, especially with HubSpot, have also helped minimize manual work by keeping information synchronized across platforms. In addition, the mobile app allows team members to stay connected and responsive even while away from their desks. Quo has helped improve productivity, streamline communication, and create a more connected workflow across the organization. ### 22. Seamless Access and Intuitive Interface Across Devices **Rating:** 5.0/5.0 stars **Reviewed by:** Chris M. | CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 23, 2025 **What do you like best about Quo?** The user interface has been really helpful. I can login from my cellphone and my desk and get all the features I need. The option to use the API is also helpful. **What do you dislike about Quo?** The only issue I have with Quo is the use of the AI Assistant in the https://support.quo.com/ page when I'm logged into a browser that is highly secured. The AI UI doesn't respond with any errors that its working or not working. The AI UI doesn't do anything when I type in a question or any text. Of course when I'm in an environment with a less secured browser the AI Assistant works fine. Other than that everything else in the dashboard to the services I have no issues with. The Quo Dashboard could provide some additional MFA methods. Perhaps offering the use of Yubikey and or an Authentication app. **What problems is Quo solving and how is that benefiting you?** Right now Quo is solving the issue of having a VOIP dashboard I can text and call from easily. I don't have to build a custom UI/UX for me to use. ### 23. Professional, Customer-Focused Support with Real Personalized Attention **Rating:** 5.0/5.0 stars **Reviewed by:** Allan K. | Design / Manufacturing /Supplier quality Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 30, 2026 **What do you like best about Quo?** They are very professional about how they handle everything. They are customer focused and responsive to issues. With other companies, it is difficult to get personalized attention. With Quo, I send an email and a real person looks into the issue or inquiry and resolves or provides a path. **What do you dislike about Quo?** It can take a few hours to get a response sometimes for a more in depth resolution. **What problems is Quo solving and how is that benefiting you?** They provide my company's phone system. I have a record of every test, phone call and voice message ever made. ### 24. Perfect Call Handling Anywhere, Anytime **Rating:** 5.0/5.0 stars **Reviewed by:** Supreme A. | Project Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 30, 2026 **What do you like best about Quo?** Handles all calls perfectly! I can see and answer calls any time and from anywhere. **What do you dislike about Quo?** Initial setup required some prior knowledge. While Quo does provide information on how to set it up, I still had to do a lot of reading and attend a virtual presentation, which felt too time-consuming for a short-staffed startup. **What problems is Quo solving and how is that benefiting you?** It replaces the need for a 24/7 human to answer the phones. It takes messages around the clock, including texts, and helps keep my business running with minimal costs. ### 25. Quo Makes Difficult Conversations Effortless and Professional **Rating:** 4.0/5.0 stars **Reviewed by:** Jorge d. | Chiropractor, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 11, 2025 **What do you like best about Quo?** Quo makes difficult conversations incredibly easy to handle. As a business owner, the platform saves me time, protects my revenue, and gives me a clear and professional system for resolving disputes. It’s simple to use, very organized, and gives me confidence that everything is handled the right way. Their customer support is also excellent — fast, friendly, and truly invested in helping businesses like mine succeed. **What do you dislike about Quo?** The main thing I dislike is the cost of Sona. I’ve received offers from other companies that provide similar communication support tools for an additional $10–$20 per month, which is much more affordable. Sona is over $800 per year, and that price is difficult to justify—especially for me as someone who is deaf and truly depends on tools like this to handle phone calls and texting with patients. I really love what Sona can do, and I would prefer to stay with Quo, but the high pricing makes me consider switching to another company if I find a more reasonable option. **What problems is Quo solving and how is that benefiting you?** Quo helps me handle customer disputes and misunderstandings in a structured, professional, and stress-free way. As a clinic owner, I used to lose a lot of time and revenue dealing with issues manually. Now Quo gives me a clear process, protects my transactions, and keeps communication organized so problems don’t escalate. It also gives me confidence when managing difficult situations, especially because I am deaf and rely heavily on written communication. Thanks to Quo, I save time, reduce chargebacks, and can focus more on patient care instead of administrative conflict. ### 26. Amazing Support and a Great Product the Whole Team Loves **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly O. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 08, 2026 **What do you like best about Quo?** Their support team is amazing. Even though my previous provider made it difficult to switch, the Quo team stayed with me and helped me work through the issue. And once I started using it, the product itself has been great. My team loves it too! **What do you dislike about Quo?** So far, I haven’t found anything bad about it. **What problems is Quo solving and how is that benefiting you?** Now we can use the same number as a team. This makes it easier to handle more calls and serve our customers better. ### 27. Seamless Shared Business Number for the Whole Team **Rating:** 5.0/5.0 stars **Reviewed by:** Fig B. | Director or Operations, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 14, 2026 **What do you like best about Quo?** It seamlessly it allows multiple team members to share and manage multiple business numbers! **What do you dislike about Quo?** I don’t have any dislikes at the moment. It’s working exactly as we need it to for our business, and everything seems to be running smoothly so far. **What problems is Quo solving and how is that benefiting you?** I wanted a phone service that multiple people can have access to on their personal and business devices (computers, mobile phones, tablets, etc). I wanted to be able to see which numbers were calling/texting from anywhere, and keep an eye on which clients needed follow-ups! ### 28. Easy, Anywhere Access with a User-Friendly Interface and Great Value **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 04, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Quo?** Ability to manage from any location with an Internet connection. The interface is easy to understand and easy to use. All functions are easy to location and understand. Price is reasonable and good value for the cost. The onboarding process has been easy and has gone well. **What do you dislike about Quo?** Don't have any negative feedback yet; we need to use the product more but are happy with the performance. **What problems is Quo solving and how is that benefiting you?** Integration of multiple numbers into a single sign-on. We are also able to apply AI features that we haven't been able to use historically. ### 29. Great UI, Affordable Service, and AI Call summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Gavin V. | Senior Account Executive, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 03, 2026 **What do you like best about Quo?** The UI, Service cost and the uninterrupted connection. The best part is the AI intelligence which provides detailes transcripts of the calls. Even the support and onboarding was relatively simple for me to start quickly. **What do you dislike about Quo?** I like everything about the software. There is nothing to dislike about Quo. **What problems is Quo solving and how is that benefiting you?** It solves the problem of transcribing every call I make easily and saves time ### 30. Easy Quo Setup, Helpful Tutorials, and Fast Response Time **Rating:** 5.0/5.0 stars **Reviewed by:** Stacy R. | Sales Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 20, 2026 **What do you like best about Quo?** I was impressed with how easy Quo was to set up. The tutorials made everything simple, and their fast response time made the experience even better. The number of features that are offered are perfect for businesses. **What do you dislike about Quo?** There isn't anything negative to say at this point. **What problems is Quo solving and how is that benefiting you?** Quo has helped us significantly reduce the cost and complexity of our phone system. Traditional phone lines were expensive, and eliminating the need for a modem alone has been a big benefit. Having all calls centralized in one system with robust features has streamlined our communication. One of my favorite features is having voicemails converted to email, which allows me to quickly review messages and easily call back when needed. Overall, Quo has made our phone system more efficient, cost-effective, and user-friendly. ### 31. Pleasant Experience with Quo and Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jon C. | PM- Bus Dev & Client Relations, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 14, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Quo?** While I have not explored all of the features offered by Quo, my experience has been pleasant **What do you dislike about Quo?** It wasn't helpful when I couldn't use the text feature, but Tina and the team got that figured out **What problems is Quo solving and how is that benefiting you?** It allows work/ life balance. I intend to explore the new note taking feature ### 32. Automated After-Hours Replies and Scheduled Messages in an Easy-to-Use UI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 02, 2026 **What do you like best about Quo?** The automated responses to after-hours text messages, along with the ability to schedule messages to be sent in the future, are extremely helpful features. We also enjoy how easy the user interface is to use. **What do you dislike about Quo?** It’s frustrating that I can’t set custom hours, like alternating weekend schedules. **What problems is Quo solving and how is that benefiting you?** I like that I can send and receive media through text, and that the desktop and mobile applications are very stable. ### 33. Easy Setup, Helpful Knowledge Base, and Smooth Slack Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria D. | Family Law UN-Complicated, Legal Services, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 25, 2026 **What do you like best about Quo?** I like that it integrates with Slack; whenever I have questions or need assistance, an email response is only approximately one day - sometimes sooner; setting up for the first time was easy, straightforward, and the knowledge base was useful. **What do you dislike about Quo?** Nothing thus far, I just started using it. **What problems is Quo solving and how is that benefiting you?** Voice and SMS for business clients. Additionally, I feel it's a bonus to have an AI answer my business phones with information I provide directly to respond to questions from callers. ### 34. Top-Tier Customer Service That Delivers Fast Answers **Rating:** 5.0/5.0 stars **Reviewed by:** Yvonne J. | CEO, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 08, 2026 **What do you like best about Quo?** I really like Quo's customer service. They do not waste any time responding to you for help. I'm telling everyone Quo's CS Reps. are top tier! My information was researched in no time, and I was able to get the information I needed. Much Appreciated:) **What do you dislike about Quo?** I have no complaints. There isn't anything to dislike about Quo's service. **What problems is Quo solving and how is that benefiting you?** Quo solved my inability to properly communicate with my clients by having a very reasonable cost effective telephone plan for my business usage. ### 35. Helpful Transcriptions, But Connectivity and Workflow Could Improve **Rating:** 3.5/5.0 stars **Reviewed by:** Chelsea T. | Co-Owner, Office Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 26, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Quo?** The transcription & call summaries are very helpful. Especially when dealing with many unique customers **What do you dislike about Quo?** Connection not always the most stable connection because the calls connect o er WiFi. Sometimes I’m making calls on the go in the work vehicles. If they could integrate like Google voice where if the connections unstable, it goes through a phone number, that may help. I was talking to an important client on to go and had to connect to a local coffee shop. Also I don’t like on the calls page where it says “27 unresponded” I have to press swipe right, press “more” then “move to done”. It just seems like a lot of steps, especially for just trying to clear out a spam call. I like my inbox to read 0. I just want to tap on it then have it clear automatically. Also VERY POOR integration with Jobber. I don’t know how to turn it off. When I get off the phone with an existing client I’ll see that “Quo added a NEW client” and its details are completely wrong. So I just delete it and it’s more work for me. Never saves time **What problems is Quo solving and how is that benefiting you?** Better documentation with clients. If I miscommunication ever comes up, we have the records. Also will be nice to have employees on the app instead of having a separate app to communication with the team (instead of WhatsApp or Slack) ### 36. Great Service, Prompt Support, and Huge Value for Our Business **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah G. | Operations manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 24, 2026 **What do you like best about Quo?** So far, the quality of service has been great; customer service has been very prompt and always completely resolve any questions or issues we have; and it has been a huge value improvement for our business **What do you dislike about Quo?** We did not have much success with the AI voicemail assist feature, but have been fine doing our normal business without it. **What problems is Quo solving and how is that benefiting you?** Quo has improved our ability to transfer calls between locations, save contacts, and respond with pre-populated messages to decrease text time. ### 37. Exceptional Support and Patience from the Quo Team **Rating:** 5.0/5.0 stars **Reviewed by:** Lorena R. | Operations Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 29, 2025 **What do you like best about Quo?** I truly appreciate the patience of the agent. She listened carefully to my concerns and stayed with me for over an hour until all of my issues were resolved. Although the problem felt significant to me, she guided me step by step and helped me work through it effectively. I would like to sincerely thank Rasneet and the Quo team. While the issue was not necessarily your fault, you went above and beyond to ensure it was fully resolved. Thank you. **What do you dislike about Quo?** The phone support line is not available at all times, and when Sora answers, the experience is significantly worse. The system is not effective and does not appear to understand the issues being presented, which results in a waste of time. **What problems is Quo solving and how is that benefiting you?** Call flow, it has helped a lot so now we never miss a call. ### 38. User-Friendly Experience with Excellent Call Quality **Rating:** 4.5/5.0 stars **Reviewed by:** Qammar A. | Executive, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 11, 2026 **What do you like best about Quo?** It’s user-friendly, and the customer service call quality is very good. **What do you dislike about Quo?** Easy to use, with good rates across the US and Canada. **What problems is Quo solving and how is that benefiting you?** Verification and activation ### 39. Modern, Easy-to-Use Tool That Elevated Our Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Isabell N. | Founder and Co-Executive, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 04, 2026 **What do you like best about Quo?** Quo is very modern and easy to use for business owners, customer service, and communicating with clients. It is one of the most customer-forward technologies I have used with help every step of the way for setup and more. I love quo and have had many customers say our service and support has gotten much better since we started using it. The API integration for sending automated messages is really easy to use, which is something I haven't seen in other companies. **What do you dislike about Quo?** I think Quo is amazing overall, so I won't add anything here. **What problems is Quo solving and how is that benefiting you?** Quo is helping customer and B2B relations for my business improve and has created a better experience for customers and staff. ### 40. Effortless Communication and Organization for My Medicare Business **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa B. | Mortgage Broker, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 24, 2025 **What do you like best about Quo?** I love how simple and reliable Quo is for managing my work calls and texts in my Medicare business. The delayed text sending and automatic after-hours replies make client communication feel seamless and professional. The interface is clean, intuitive, and makes it easy to stay organized. Implementation was very straightforward. I was able to set up my number and start using Quo quickly without needing any technical help. The onboarding process was clear, simple, and user-friendly. I use Quo every single day in my business. It has become an essential part of my workflow and the primary way I communicate with clients. Integration was easy and seamless. Quo worked smoothly with the tools I was already using, and I didn’t experience any issues getting everything connected and running. **What do you dislike about Quo?** I wish the pricing for business features were more flexible. As a one-person business, I don’t need the full enterprise-style integrations, but it would be great to have an in-between tier that includes some of those advanced features without the higher cost. A more customizable plan would make it an even better fit. **What problems is Quo solving and how is that benefiting you?** Quo helps ensure I never miss an important client interaction. The email notifications for missed calls, automatic after-hours replies, and accurate call transcripts make it easy to stay responsive and organized, even when I’m away from my desk. It keeps my communication consistent and professional, which is essential in my Medicare business. ### 41. Seamless HubSpot Integration and Crystal-Clear Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Eric K. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 20, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Quo?** Quo's texting and calling clarity and consistency has been great. It syncs seamlessly with hubspot, which is great for CRM. Getting email notifications for my texts also helps ensure I don't miss any texts (something I'm notoriously bad at). Overall, very happy with Quo and it's business integration. I make multiple calls and texts a day, and have had no issues with the quality of the call. Whether using their iphone app or web app, I find everything easy to navigate and all features quickly searchable. **What do you dislike about Quo?** There really isn't anything negative I can say so far about Quo. The only thing would be the tiny lag that comes with any VoiP service, but it's so small it's negligible and hasn't impacted communication with my clients. **What problems is Quo solving and how is that benefiting you?** Quo is a cost-effective phone solution for my small business. It gives me all the small business options I need, at a fraction of the cost of it's competitors. ### 42. Easy Calling with Helpful End-of-Call Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Juanita M. | Call Center Representative, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 22, 2026 **What do you like best about Quo?** It is so easy to make calls, and I really enjoy how the calls are summarized at the end of the calls. Makes it easy to remember what was discussed. I really enjoy using this app and would readily recommend it to anyone. **What do you dislike about Quo?** There are no folders to group calls inside Quo. **What problems is Quo solving and how is that benefiting you?** It is helping giving summaries at the end of calls so they can easily be reviewed later without having to listen to long calls. ### 43. Streamlined Communications Made Easy for Small Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer P. | Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 20, 2025 **What do you like best about Quo?** Quo is perfect for small business. We're a three person team, and use one business number for calls/texts several times a day. It's so handy that Quo keeps every call/text/voicemail organized by a contact. We can see who replied, and have history we can refer back to. The internal notes is also super helpful, we can chat amongst ourselves to determine how to handle a customer. We also like that Quo stores our contact info within the app, not to our personal phones. In short, Quo offers us streamlined communications in one easy to use app. **What do you dislike about Quo?** We had a few hiccups changing our plan after the 7 day free trial. However, the Quo support team was able to assist, and we're good to go now. There are a lot of features (especially with advanced plans) that could be overwhelming to new users, or users not as familiar with technology. **What problems is Quo solving and how is that benefiting you?** Quo has streamlined our communications with customers, and potential customers. We are not missing leads, and we can see call/text history to customize responses. ### 44. Powerful, Configurable Collaboration with Great Notifications and Answering **Rating:** 5.0/5.0 stars **Reviewed by:** Douglas P. | Owner (CEO), Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 21, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Quo?** Quo gives me the opportunity to add team members to my account for easy collaboration. I most like the text copy of my communications, the answering function when I am not available, and the notifications I get when I have a message. I also like the service's configurability to meet my needs. Quo's customer support is also very good. **What do you dislike about Quo?** It is so powerful that I had a bit of a learning curve before I could use it. **What problems is Quo solving and how is that benefiting you?** I needed a separate number to start my business, and Quo has been a good fit. It offers the configurability I was looking for, and it also feels easy to expand as my team grows. ### 45. Clean, Simple Interface with High-End Quality and Features **Rating:** 5.0/5.0 stars **Reviewed by:** Elias P. | CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 18, 2026 **What do you like best about Quo?** I really do enjoy the simplicity. The interface is clean and very easy to use and the overall quality feels very high end. I love all the features built in as well! **What do you dislike about Quo?** So far I truly have none. I just started using it and I love the product **What problems is Quo solving and how is that benefiting you?** Quo is helping me and my team answer and organize calls. It’s helping me to connect with my team and communicate with my clients very easily and efficiently ### 46. Super Simple Setup—Up and Running in Under an Hour **Rating:** 5.0/5.0 stars **Reviewed by:** Wade C. | Co-Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 16, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Quo?** Its SOOO Simple to setup and use. It was working within an hour (maybe less) which is great for a small business like mine. **What do you dislike about Quo?** We are still getting some spam calls so it would be nice if there was a spam filter we could turn on. We did setup a phone tree to block this but some get through. **What problems is Quo solving and how is that benefiting you?** This is allowing everyone in our business (2 people) to get the calls to the business. ### 47. Streamlined Our Communications and Gave Us Accountability **Rating:** 5.0/5.0 stars **Reviewed by:** Alex B. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 18, 2025 **What do you like best about Quo?** OpenPhone has become one of the most important tools in our business. Before switching, we constantly struggled to track conversations across multiple team members, missed messages, and had very little visibility into call history. Now everything is centralized, organized, and easy to reference. The shared inboxes, call recording, and ability to assign messages have been game-changing for accountability and customer service. It feels like email-level organization, but for calls and texts—which is exactly what we needed. Setup was quick, support has been solid when we needed it, and onboarding the team was surprisingly smooth. We also love the integrations (especially Slack), which helped fit it right into our workflow. If you manage multiple customers, channels, or team members and need real transparency in communication, OpenPhone is worth every dollar. **What do you dislike about Quo?** I wish they didn’t charge per user and we don’t need multiple phone numbers but do want multiple users. **What problems is Quo solving and how is that benefiting you?** Managing calls and texts with our clients and leads. ### 48. Efficient Contact Management with Quo **Rating:** 4.0/5.0 stars **Reviewed by:** Eslam S. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 28, 2026 **What do you like best about Quo?** I like that Quo makes it easy to call my prospects and offer my services, as well as follow up with them. The SMS services are straightforward to subscribe to and verify, and using them is easy. The cost for Quo's services is very reasonable. I appreciate that the setup on my mobile phone is effective, allowing me to make calls and send SMS easily. Setting it up initially was very easy and very helpful. **What do you dislike about Quo?** I don't know how to make calls via web on my laptop. That's what I wanted to improve in. **What problems is Quo solving and how is that benefiting you?** I use Quo to easily call prospects and offer my services, and for follow-ups. ### 49. Seamless SMS Integration with Lightning-Fast Approval **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron M. | Owner operators, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 25, 2026 **What do you like best about Quo?** Integrated seamlessly with my automated SMS program I use for vehicle dispatch and customer updates. Approval was extremely quick **What do you dislike about Quo?** No issues so far but I’m sure they would solve any problem I might have **What problems is Quo solving and how is that benefiting you?** Automated SMS for my customers and their updates ### 50. Simple, useful and the best **Rating:** 5.0/5.0 stars **Reviewed by:** CRISTINA U. | Recruiter, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 09, 2026 **What do you like best about Quo?** The interface is very simple which makes it easier to use the Quo app **What do you dislike about Quo?** I honestly dislike that I didn’t start using it sooner :) **What problems is Quo solving and how is that benefiting you?** As a recruiter, it helps me organise my “ringing sessions.” ## Quo Discussions - [What can OpenPhone integrate with?](https://www.g2.com/discussions/30647-what-can-openphone-integrate-with) - 1 comment, 2 upvotes - [Do others experience issues with audio quality or SMS notifications?](https://www.g2.com/discussions/do-others-experience-issues-with-audio-quality-or-sms-notifications) - 2 comments, 1 upvote - [Will there be a group texting option soon?](https://www.g2.com/discussions/will-there-be-a-group-texting-option-soon) - 2 comments, 1 upvote - [Why is it difficult for conference calls.](https://www.g2.com/discussions/why-is-it-difficult-for-conference-calls) - 2 comments, 1 upvote - [When are we going to start receiving SMS?](https://www.g2.com/discussions/when-are-we-going-to-start-receiving-sms) - 2 comments, 1 upvote - [View Quo pricing details and edition comparison](https://www.g2.com/products/quo-quo/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-10-01+02%3A50%3A12+-0500&secure%5Bsession_id%5D=b16c7115-a453-4040-ba30-609736db452d&secure%5Btoken%5D=ee925be7e1505a9bb5302c5918c83b9b5de1c996a0cbf5a36e573526d3a27bda&format=llm_user) ## Quo Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - Google Workspace Communication Tools** - Cross-system Integration **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Basic Communication** - Phone Calls - Instant Messaging - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Access** - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Automated Note Taking - AI/Machine Learning **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top Quo Alternatives - [iPlum](https://www.g2.com/products/iplum/reviews) - 4.3/5.0 (201 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,051 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,365 reviews)