Missive Reviews & Product Details

Managing fixed assets means I'm constantly coordinating with purchasing, ops, and vendors about buying equipment, getting rid of old stuff, or moving things around. Having all those conversations in one centralized spot makes tracking everything way easier. Plus when I'm out, my backup can jump in and answer vendor questions about asset paperwork without hunting me down first. Review collected by and hosted on G2.com.

Would save a ton of time if it connected directly to our asset management system - right now I'm manually matching up asset tags between the two platforms. I also wish the file handling was more visual, especially when dealing with equipment photos and supporting docs. Review collected by and hosted on G2.com.

Collaborating live is probably the biggest selling point. When a complicated customer problem lands, I can pull our tech folks into the conversation using private comments right there in the thread. Saves all the back-and-forth forwarding and nothing gets lost in translation. The automated routing that sends different request types to the right people is also really helpful. Review collected by and hosted on G2.com.

Getting comfortable with the more advanced features takes longer than using regular email. It took us a few weeks before everyone was consistently using all the collaboration tools the way they’re meant to be used. Review collected by and hosted on G2.com.

Missive is a lot better than other mails like the normal ones like Outlook. We also tried Spark mail, but Missive collaboration feature, it's really one of the best out there. So what we really like about it is that you can collaborate by using a ton of features and shortcuts so that it makes the day a lot more productive. Customer support is really top, they take their time to explain you how it works and show you, and they also reply to mails very quickly, so they are great. Review collected by and hosted on G2.com.

The pricing is a little bit high for Missif but that's because I'm based in Italy and of course it's a little bit expensive. But other than that I don't have any complaints. Review collected by and hosted on G2.com.

Coming from the Microsoft/Outlook world, Missive feels much more collaborative, especially for shared inbox environments. It makes it easy to organize and distribute emails without constantly forwarding messages or creating multiple copies across different mailboxes.

The ability to assign emails, link related conversations together, and move seamlessly between threads has been extremely helpful. If one conversation is relevant to another, we can easily connect them and follow the full trail without losing context. The SLA functionality is another strong feature, helping ensure critical mailboxes are handled within the expected timeframes.

The rules and automation features are also very powerful and have allowed us to rethink how we process emails, saving time and improving consistency. Review collected by and hosted on G2.com.

In the past, the search function wasn’t as strong as we would have liked, especially when trying to locate older or very specific messages. However, this is an area they’ve been actively improving, and we’ve seen noticeable progress over time. Review collected by and hosted on G2.com.

Missive helps our office to communicate as a team. The chat is amazing! That is my favourite bit. We can put notes on emails and use like a mini CRM. Review collected by and hosted on G2.com.

My only negative is that we cannot access other people's inboxes without having them as part of our own. We do not need access day to day, so we have a rule that tags another person in an email when the out of office is set. It is not ideal, but it works just fine for now. It would be great to somehow allow this. Review collected by and hosted on G2.com.

I like using Missive for team communication and email management, as it helps us keep track of who is handling what. The unified inbox is great because it allows us to handle our own emails, shared inboxes, and assignments all at the same time. This feature saves us countless hours and helps keep our customers happy. Transitioning from Front to Missive was beneficial as it's more streamlined and three times more affordable. The setup was easier than I anticipated, with the Missive support team being very helpful throughout the operation. Review collected by and hosted on G2.com.

There is honestly very little to dislike. A direct Slack integration would be great. Review collected by and hosted on G2.com.

Close period hits hard every month and Missive keeps our team from drowning in it. Whether

it's reconciliation questions, approval requests, or just tracking what still needs to get done

before we can wrap up, everything's visible to the whole team in one place. Really like that all the discussion stays tied to the actual email it relates to instead of floating around

separately. Review collected by and hosted on G2.com.

When you're dealing with journal entries that need a bunch of backup documents, keeping

all those attachments organized gets a bit unwieldy. Review collected by and hosted on G2.com.

I like the team inboxes and comments embedded with messages. Review collected by and hosted on G2.com.

Some of the backend admin setup is more challenging than it needs to be.

Comment filtering and options are not as robust as they could be. Most relevant example is that comments to a team (rather than an individual) go to ALL team members’ inboxes like a broadcast. Admins should have the option to choose how this functions and decide whether the comments go to the Team Inbox instead of All Team Members’ inboxes. This follows the philosophy of Team Inboxes helping to centralize work by allowing comments to be centralized as well. We’ve worked around it with a creative label/archiving rule, but it’s not ideal. Review collected by and hosted on G2.com.

I absolutely love Missive. I have been using it quite some time now, since they were just in the start-up phase. For private mail accounts it provides all tools you need (for free, mostly). Lots of functionality and lots of integrations: from Todoist (or similar) to openAI or API access.

Also an absolute must for teams: affordable plans for a very broad package of team functionality: delegating conversations, tagging each other, discussing conversations, managed signatures, managed responses (templates), and shared inboxes. Review collected by and hosted on G2.com.

So far there is not much I do not like about Missive. I think it is a responsive web-app across the different platforms (instead of a dedicated app), but that's something you barely notice while using it. It makes the experience solid, stable, and uniform across all platforms. Review collected by and hosted on G2.com.

Having everything consolidated is the game changer. Used to be jumping between separate email accounts for general questions, HR matters, and facilities issues all day long. Now it's all unified. Being able to hand off threads and see where they stand ensures stuff doesn't slip through the cracks. Review collected by and hosted on G2.com.

Saving attachments could be smoother - when there are multiple files I want to download, having to grab them one by one gets tedious. Review collected by and hosted on G2.com.