iPlum Reviews & Product Details

The dashboard is clean and simple, making it easy to navigate between texting, calls, and voicemail. I appreciate the ability to schedule texts, label clients, and how quickly my previous number was ported to iPlum. I use iPlum daily in order to confirm appointment with clients or send reminders of upcoming appointments. As a user on the system that is shared amongst the rest of the company, it's incredibly helpful to have my own dashboard to assure HIPAA compliance for my clients. Review collected by and hosted on G2.com.

At this time there isn't anything I dislike about iPlum. Customer service feels accessible if that were to change in the future. Review collected by and hosted on G2.com.

I use iPlum for Legal Call Recording to ensure our calls stay compliant and secure. The ease of use and trustworthiness for recording make everything work smoothly without extra effort. I really appreciate their fast, helpful, and personal customer support whenever we have a question. Reliability and clarity of the recordings make daily operations smoother and give our team peace of mind. I also like how iPlum integrates seamlessly with our existing tools, helping us stay efficient and compliant every day. The platform's reliability and quick resolution of any small concerns make it a great experience overall. The initial setup was very easy and straightforward, with the support team's guidance making the process seamless. Recommending iPlum to others is an easy choice because their Legal Call Recording is reliable, easy to use, and helps us stay fully compliant, along with the outstanding customer support. Review collected by and hosted on G2.com.

I haven’t had major issues with iPlum. If anything, I’d love to see even more integrations with other HR and compliance tools we use—it could make the workflow even smoother. Review collected by and hosted on G2.com.

I really like how reliable and easy to use iPlum is daily. The call quality is excellent and it gives us peace of mind knowing our communications are fully compliant. I also really appreciate their customer support as they are always quick to help and make everything simple. The service ensures all our client calls are fully compliant with financial regulations, removing stress about audits and record-keeping. It keeps our communications secure and organized, allowing us to focus more on advising clients. I find the integration with our CRM and project management tools extremely smooth, as it lets us manage calls and messages without switching between multiple apps. Reliable service means we never miss important client calls, and the high call quality makes conversations clear and professional. Their quick and helpful customer support ensures any issues are solved fast, enabling us to focus on consulting work without worrying about communication problems or compliance risks. Review collected by and hosted on G2.com.

Honestly, iPlum works very well for our needs, but sometimes setting up advanced features can take a little longer than expected. A simpler setup guide or onboarding tips for new users could make it even better. Review collected by and hosted on G2.com.

Secure communication with staff and students has never been easier thanks to iPlum. The HIPAA Compliance Solution ensures all sensitive information stays protected, which is essential for managing school communications efficiently and staying fully compliant. Daily messaging and calling are simple and reliable, and their customer support is outstanding always quick, personal, and helpful whenever needed. iPlum also integrates seamlessly with our student management and scheduling software, letting us communicate directly without switching between multiple apps. The initial setup was smooth, and their team guided us every step of the way, making onboarding completely stress-free. Review collected by and hosted on G2.com.

Honestly, iPlum works really well for us, but one thing that could be improved is adding more in-app tutorials for new users. It would make getting started even faster for staff who aren’t very tech-savvy. Review collected by and hosted on G2.com.

Keeping communications secure and compliant is simple with iPlum at LOGISTIQ Insurance. The Financial Compliance Line ensures sensitive calls are safe, while Legal Call Recording helps us maintain accurate records. Its flexibility working on mobile or desktop makes it easy for our team to stay connected anywhere, and the call and text features are reliable and straightforward. Integration with our CRM and email systems keeps everything organized, and the customer support is excellent always fast, helpful, and worry-free. Review collected by and hosted on G2.com.

iPlum works really well overall, but sometimes the setup process for new users can feel a bit slow or require extra guidance. Also, it would be great if a few advanced reporting features were easier to access. That said, their support team always helps quickly, so these issues aren’t a big problem. Review collected by and hosted on G2.com.

I use iPlum for secure communications and really like how easy and reliable it is to use every day. The Financial Compliance Line is a standout feature for us, ensuring all our calls and texts meet regulatory standards. The interface is simple, making it accessible to our whole team without any issues. I also really appreciate their customer support. They're quick, helpful, and always ready to solve any problem. iPlum integrates smoothly with our existing tools, seamlessly keeping us organized and efficient. Since switching to iPlum, I've noticed a significant improvement in our efficiency and peace of mind. Review collected by and hosted on G2.com.

Overall, iPlum works really well for us, but sometimes the setup for new users can take a little longer than expected. It would be great if the onboarding process were even smoother. Review collected by and hosted on G2.com.

I use iPlum for Legal Call Recording, and it helps me securely record and manage all calls, keeping everything compliant and easy to track. I really appreciate their customer support; they're always fast, helpful, and make sure everything runs smoothly. The Legal Call Recording is simple and reliable, which keeps all our calls secure and compliant without extra work. The initial setup was very easy, as the platform is straightforward, and their support team guided us quickly through the process. We switched to iPlum because it's much easier to use, more reliable, and their customer support is far more responsive. Review collected by and hosted on G2.com.

Honestly, iPlum works really well for us, but sometimes adding a few more advanced reporting features in Legal Call Recording could make it even better. Review collected by and hosted on G2.com.

I like that it is HIPAA compliant and reasonably priced! It has also worked smoothly for me so far in texting with clients- I use it almost daily! Review collected by and hosted on G2.com.

Outdated UI, it feels clunky and in need of a revamp. I think the whole process to get my number approved could have been better like instead of pressing a bunch of links, having a pop up video and less wordy instructions. I also tried to make calls and it kept calling the wrong number after I manually put in the correct number multiple times, so I just don't use it to call anymore. Review collected by and hosted on G2.com.

What I like best about iPlum is that it is multifunctional and can be used via the desktop or my cellular device. Implementing the system was simple and quick. Review collected by and hosted on G2.com.

Occasionally the downside is some of the calls drop, and some background noise can be heard during certain phone calls. It would be nice if there was a direct customer support line. This would be really helpful during implementation as well as afterward when the inevitable unexpected technical issue happens. Review collected by and hosted on G2.com.

I appreciate having a HIPAA-compliant messaging platform for my private practice. Keeping all my communications in a dedicated space helps me avoid losing important details among other information on my phone and computer. Review collected by and hosted on G2.com.

I truly wish there were a macOS app available. Additionally, I would appreciate a more up-to-date design in certain areas. Review collected by and hosted on G2.com.