--- title: Boulevard Reviews meta_title: 'Boulevard Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 106 reviews by the users' company size, role or industry to find out how Boulevard works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 106 scale: '5' date_modified: '2026-07-28' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Boulevard Reviews **Vendor:** Boulevard Labs, Inc. **Category:** [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 106 ## About Boulevard One platform. All the things. Boulevard offers the fastest-growing client experience platform purpose-built for salons, spas, medspas, and other appointment-based, self-care businesses. The modern, intuitive platform empowers business owners and professionals alike to deliver personable, enjoyable experiences to their clients through online appointment scheduling, messaging, marketing, and payments that are simple, elegant, and reliable. Visit joinblvd.com to see a demo. ## Boulevard Pros & Cons **What users like:** - Users love the **ease of use** of Boulevard, finding it intuitive and efficient for both staff and clients. (19 reviews) - Users appreciate the **clean and simple online booking** of Boulevard, ensuring ease for all clients, even non-tech savvy ones. (9 reviews) - Users appreciate the **helpful and prompt customer support** of Boulevard, which aids in easy platform customization. (8 reviews) - Users value the **user-friendly features** of Boulevard, especially instant chart creation and exceptional customer support. (8 reviews) - Users commend the **helpful customer support** and intuitive features of Boulevard, enhancing their overall experience significantly. (8 reviews) - Users love the **clean and simple online booking** , making client management easy and efficient with a user-friendly dashboard. (7 reviews) - Simple (7 reviews) - Users love the **easy access to schedules** and valuable insights provided by Boulevard, enhancing overall efficiency. (6 reviews) - Customization (6 reviews) - Customer Satisfaction (5 reviews) **What users dislike:** - Users find Boulevard lacks **essential features** for customized reporting and efficient management, impacting usability significantly. (7 reviews) - Users often face **communication issues** with Boulevard, experiencing delays in reaching support and scheduling assistance. (4 reviews) - Users face **payment issues** with Boulevard, including slow deposits and lack of third-party processing integration. (4 reviews) - Users find some features of Boulevard to be **inadequate** , lacking necessary tools and integrations for optimal functionality. (3 reviews) - Users find the **inaccurate reporting** challenging, wishing for more comprehensive receipts and better traceability in reports. (3 reviews) - Insufficient Features (3 reviews) - Users experience **integration issues** with Boulevard, finding limitations in backbar fees, bookings, and report functionalities. (3 reviews) - Limited Features (3 reviews) - Poor Customer Support (3 reviews) - App Limitations (2 reviews) ## Boulevard Reviews ### 1. Amazing app, but cost is not for a small company. **Rating:** 4.0/5.0 stars **Reviewed by:** Joey A. | ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2023 **What do you like best about Boulevard?** The entire app and product is top tier and one of the best I have ever used. **What do you dislike about Boulevard?** The monthly plans are so extremely expensive. Great for a giant chain, not for a local/small business. **What problems is Boulevard solving and how is that benefiting you?** Online booking, POS and credit card integration with iPad app. SMS also built in and very convienient but another upcharge makes it hard to justify. ### 2. Not made for medical practices **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** January 26, 2023 **What do you like best about Boulevard?** Onboarding support was good. Prompt responses to questions **What do you dislike about Boulevard?** We are a medical practice - not a salon. So Boulevard is missing all the EMR info we need. I'm currently having to use 2 systems so that we can chart properly. Scheduling has more steps, client profiles are lacking info our old system deemed standard, and inventory is unable to track lot numbers and expiration dates to name a few issues. During the sales pitch we were told the reporting was amazing, yet most reports I need are not available. **What problems is Boulevard solving and how is that benefiting you?** Currently it has given me more problems than solutions. The owner chose to change to Boulevard from a traditional EMR and it doesn't work for what we need it to. ### 3. still needs work **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Boulevard?** It's a decent booking software, and it covers all the basics. The texting tool is a nice option, the UI very user friendly and it's easy to understand/use **What do you dislike about Boulevard?** Reporting and drill-down do need a lot of work, no bulk option to modify services or products, so it is very, very time consuming, especially if you have a lot of employees or an extensive menu. Invoices are confusing, and the reporting for those is non-existent. Don't try to reopen a bill and figure out what was done; you'll only have access to fundamental info ( no details on discounts, why the operator applied it, price changes, or anything out of the ordinary). You can see that the team who developed this tool never spent 1h in a real business at the front desk. **Recommendations to others considering Boulevard:** Explore all your options; try it for a whole month on a dummy Co. to make sure it fits your needs. **What problems is Boulevard solving and how is that benefiting you?** More accessible communication with clients thru texting/emails, ease of use, friendly UI, multi-locations ### 4. Really not user friendly **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Boulevard?** I really can't think of any upsides. The UI is awful. **What do you dislike about Boulevard?** Just about everything, but specifically the UI in the app is difficult at best to use. It doesn't offer as many options as the desktop version and when using the desktop version, it's just plain confusing. **Recommendations to others considering Boulevard:** Really give Boulevard a test run before taking on and making a switch from other booking software. We've used Boulevard for a couple years now and it has not gotten any easier. When we first took on Boulevard, it felt unfinished, unfortunately it still feels that way. **What problems is Boulevard solving and how is that benefiting you?** Nothing, Boulevard is a headache to use and really creates more problems than it solves. I really wish the salon would switch softwares. ### 5. Best salon software - hands down! **Rating:** 5.0/5.0 stars **Reviewed by:** Molly O. | Lash CEO and Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Boulevard?** The best part of Boulevard is how easy it is to set up and how user friendly it is (front of house, team members, and for guests as well). After that - for sure - the reporting is amazing. Boulevard offers a wide range of reports and you can customize them as well to create even more data for your business. **What do you dislike about Boulevard?** I dislike very little about it. Probably just that we had an issue with their newest card reader option. It just wouldn't work for us. Our other one works great so it's not a huge issue or dislike. The app is great but I just wish it would allow us to shrink the calendar down so we can see more of the day or all of Our artists but that's a silly thing to be upset about haha most POS systems don't even have an app. There's nothing much to dislike in my opinion because they have this awesome feature where you can make suggestions for what you need out of the system and how to make it better so they're always making updates. **What problems is Boulevard solving and how is that benefiting you?** We're able to quickly and easily schedule clients while at the same time tracking our inventory and collecting revenue for our business. We love the online scheduling system as well. ### 6. Great team working for Boulevard **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan L. | Customer Service Representative / Support Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2021 **What do you like best about Boulevard?** The convenience of finding openings for a service and being able to type in the stylist's name from the drop-down menu. I can look at more than one stylist's schedule at the same time. **What do you dislike about Boulevard?** No date ranges available for waitlist (like starting or expiring dates of when a client can select to be available for a service). It would be so nice to have this plus their place in the waitlist automatically be removed after the date passes. It will save so much time. We don't know if credit card information we take is valid until we charge. I've noticed we can put any numbers as the CVC code. I believe we've had a few no show fees unprocessed because of that. **What problems is Boulevard solving and how is that benefiting you?** I've noticed the benefit of seeing a client's past rescheduling history of their appointment and who they're booked with before opening their appointment from their profile under the client's tab. Those were woohoos for me. Clients now receive a cancellation email notification of their appointments. ### 7. The best software for the beauty industry **Rating:** 5.0/5.0 stars **Reviewed by:** Edgar M. | A, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Boulevard?** I like that the software is constantly making changes to update and become batter. Especially in these daring times, it's important to be flexible and make the necessary changes to accommodate our clients. The online booking widget is the best for booking appointments and selling services online. **What do you dislike about Boulevard?** The disconnect in the reporting of the voucher redemptions could be better. Also payroll reporting could also be improved. **What problems is Boulevard solving and how is that benefiting you?** Since most of our marketing is done through Instagram, the ability to have the clients book their first appointment with ease is a huge benefit to us. We always had issues when a lot of traffic came through and we would either not be at the office and miss phone calls or could not catch up with the email inquiries quick enough. ### 8. Fruition Salon Review **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Boulevard?** Boulevard is simple and intuitive. It is easy to use! **What do you dislike about Boulevard?** Reports can be a little wonky to export. I would love a cleaner-looking PDF option. Kinks have truly been worked out or solutions are on the way - Marketing, shopify , zapier, etc. **Recommendations to others considering Boulevard:** I've referred many people! I consult for other businesses. If they can make the switch- I tell them to. The ease of reports, online booking, customer support and constant innovation is what I tell everyone about! **What problems is Boulevard solving and how is that benefiting you?** Ease of use! It was nice to get rid of apps and have my team see their numbers on their phones. Messaging with clients thru the system is great! I LOVE working with a software that isn't owned by Mindbody. ### 9. Love this scheduling system! **Rating:** 5.0/5.0 stars **Reviewed by:** Isabelle M. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Boulevard?** I love how Boulevard is customizable for any client, service, or provider. The reports are detailed, they allow you to customize permissions for different classes of employees, which is very helpful to preserve privacy, and it is extremely user-friendly. **What do you dislike about Boulevard?** It can be challenging for new users at first because there are so many options, but after a day or two, it's easy to pick up. Plus, they offer training guides that are so helpful for new receptionists. **What problems is Boulevard solving and how is that benefiting you?** We solve the problem of custom pricing per client with Boulevard. No more guessing what they paid previously or remembering their price. Boulevard lets you set custom prices per client and remembers them for next time. ### 10. BLVD has been life changing for our salon. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Boulevard?** Convenience, simplicity, ease for guests to schedule online, easy to train and I love the new training videos that are provided. The fact there is a "help chat" that ANY employee can use to reachout about BLVD questiosn is so so so amazing. We used to always have outages with our old system and that has no happened once with BLVD. Its amazing to know that I can view the schedule from anywhere AND that the system is reliable. Further more I believe the online booking (which is now available via instagram) has helped us get so many new younger guests in our salon. **What do you dislike about Boulevard?** I hate that the business charge is unable to be a specific % instead of a dollar amount. The way we do our commission pay out is: Guest pays $200.00, 10% comes off the top for our business charge and then we do the service provider comission split. I had to create a xcel document to input all of the subtotal service amounts for each employee into every time I do payroll to figure out with their commission pay out is. I also wish there was a way to run a report that showed the total of all employee hours combined so that I can easily double check that my payroll control totals are correct. **What problems is Boulevard solving and how is that benefiting you?** BLVD has been working with one of the Co-Owners of the salon to better understand our daily reporting and card transaction fee's not matching. They have done a lot to help him reconcile. I havent heard him speak on it in a while so I think it might be solved? They definently have gone above and beyond to make sure we felt heard. We have had zoom meetings, phone confrences and emails back and forth to solve this issue. It is nice to know they care. BLVD is also helping us with a guest that disputed a charge on false claims. I was able to submit evidence and had BLVD check in with me several times to update on how the process is going. This is huge for a small business, I truly feel like we have a team of people on our side to back us up when we need it. Instead of just some platform that hosts our booking needs. ### 11. Happy but It's not perfect **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2021 **What do you like best about Boulevard?** It was created for these modern times, which makes life easier when quickly multi-tasking. Also , It looks pretty. **What do you dislike about Boulevard?** This is a brand new software, and the user can tell. There are a lot of small details all over the place that need to be addressed. First off, the android app is horrible. The basic function of touch is not responsive more than half the time. The ability to easily see what time an appointment finishes while using the app is very difficult due to the lack of zooming in and out. The user has to basically guess where the appointment ends. When using the app to book appointments, the user does not have ability to input a credit card. The user also does not get a booking alert for the client when using the app. The app issues do not make it possible for a manager/owner to work from the phone away from the desk. The checkout on the iPad does not give the client the entire total of their service +product+ tax+tip. This has led to mistakes being made after we had already run the credit card. The reports, as far as financial reporting goes not explain the math. Not even Boulevard team members can figure out the math on the reports. The final dislike is the lack of being able to drag the appointments and blocked time. **What problems is Boulevard solving and how is that benefiting you?** I like the way Boulevard looks. It looks fun and cool. ### 12. Very Good, but really need a client view to see their upcoming appts! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2021 **What do you like best about Boulevard?** I love how user friendly it is, and the virtual training offered is awesome. I really like the app and the fact that there is rarely any time that the software crashes. The online booking widget is very slick as well. **What do you dislike about Boulevard?** Needs a client portal to view upcoming appts --> we were told that this was being worked on when we signed up and are still waiting - it's the main complaint we get from clients in comparison to our last booking system (STX). Only another aspect is not being able to apply a tiered level system to quickly increase people based on our price scale when they get a promotion (right now, we have to increase each individual service which is time-consuming and prone to human error). Would also love to have the color of the appt change when they are checked in for a visual cue that is larger and more noticeable. **What problems is Boulevard solving and how is that benefiting you?** Our online booking is much easier to navigate, Our training on the desk takes less time and our email marketing is much better! Benefits include the access where you have internet, the ability to set login credentials based on position, the touch pay and option to save payment on file and the helpful staff. ### 13. Horrible Reporting **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about Boulevard?** Boulevard is very aesthetically pleasing and easy to use for the front desk and customer end. **What do you dislike about Boulevard?** The back-end experience and reporting are horrible. Most reports are inaccurate and need to be requested from the engineers. This process takes 1-2 weeks and sometimes we still don't get the info. **What problems is Boulevard solving and how is that benefiting you?** There is nothing special about Boulevard that we haven't been able to find from another company. ### 14. BLVD Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Boulevard?** The accessibility for staff and for clients as well! **What do you dislike about Boulevard?** Because there is no online client profile, the system is totally glitchy and can be unreliable most times. **What problems is Boulevard solving and how is that benefiting you?** We are solving many scheduling hiccups and incorrect scheduling from clients online. ### 15. I think the interface is rudimentary and there are way to many steps to booking a client/off book. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2021 **What do you like best about Boulevard?** I like that I can book a client and see my schedule remotely. **What do you dislike about Boulevard?** There are too many steps to booking a client and off-book on both the desktop and mobile versions. I should be able to click and drag on the stylist and time and not have to additionally choose the stylist and time. Checking out can also be a bit confusing too. The app does not automatically update and I will see appointments on my schedule that have been canceled because I haven't refreshed. You can book a stylist at a time their schedule isn't open without a warning or confirmation. It definitely feels not fully fleshed out and developed like we are testing a beta version. **What problems is Boulevard solving and how is that benefiting you?** None, really. ### 16. Blvd **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Boulevard?** From a client perspective, BLVD seamlessly integrates with the company's website. It is so easy to book appointments, and esthetically, it is lovely. Blvd's scheduling is also really easy to use. **What do you dislike about Boulevard?** Blvd's reporting capabilities are lacking. Data that is being input into the system can't always be put into a report from our end. Beta reports are nice because they let you access additional information and customize reports, however many times we have found that the data in beta reports doesn't report in real time, doesn't match up with other reports, etc. **What problems is Boulevard solving and how is that benefiting you?** Boulevard makes booking easy for both front desk staff and clients. It helps track if appointments have changed, who changed them, etc. ### 17. Front House **Rating:** 5.0/5.0 stars **Reviewed by:** Shanelle H. | Front House, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Boulevard?** I love that you can use tags for clients. It's so amazing!! **What do you dislike about Boulevard?** To be honest I wish the credit card scanner worked correctly with boulevard. **Recommendations to others considering Boulevard:** Make sure to watch videos on how to use before trying the app **What problems is Boulevard solving and how is that benefiting you?** The problems that I'm solving with Boulevard is making sure clients respond back to our text messages on the app. The benefits I have is making and appointment or sale it's super easy to use. ### 18. Solid software with room for improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Mark P. | Growth Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Boulevard?** Easy to manage customers, staff, payment processing, and promos/offers. Responsive customer service and open to new feature requests. **What do you dislike about Boulevard?** Would like more integrations with analytics and other marketing platforms. API improvements to build our own features and functionality. It would be great if we could add the booking functionality on other owned properties, like Google My Business. **What problems is Boulevard solving and how is that benefiting you?** Managing customer workflow from bookings through appointments across multiple locations. This simplifies customer management and workflow efficiency ### 19. Boulevard: Great Scheduling Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Boulevard?** It is extremely easy to schedule clients and message them. **What do you dislike about Boulevard?** I wouldn't say there are downsides, but sometimes there are glitches. **Recommendations to others considering Boulevard:** I would recommend Boulevard because it is easy to use as a booking service and you can message clients directly on it. **What problems is Boulevard solving and how is that benefiting you?** Boulevard shows who schedules the appointment and what time, so it is easy to catch errors and fix them. ### 20. I love Boulevard! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Boulevard?** Boulevard is a fully-integrated business management platform that handles everything from scheduling to the point of sale. The front office uses it for our multiple location spa's spanning two states to calculate commissions, pull statistics, and schedule appointments. My CPA uses it pulls reports and class track our data for sales. It pulls every report imaginable! **What do you dislike about Boulevard?** Nothing. I haven;t had any problems with Boulevard **What problems is Boulevard solving and how is that benefiting you?** Boulevard has made many tasks within the business that used to be disjointed more cohesive. Instead of multiple platforms we use only Boulevard saving money and aggrevation. ### 21. Best Booking/Scheduling Platform ever used!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **What do you like best about Boulevard?** I've used many booking apps and Boulevard has by far been the most efficient and user-friendly I've worked with. **What do you dislike about Boulevard?** If there's one thing I could change it would be that while accessing it on my phone, wish I could see the full services booked. For example. I am unable to see the finishing service if booked for a full balayage and haircut. **Recommendations to others considering Boulevard:** It's has been the most efficient point of sale, scheduler, and all aspects are extremely user friendly. **What problems is Boulevard solving and how is that benefiting you?** No problems persay bur for itemized service timing, I have become more efficient. ### 22. love the easy use of engaging with the clients via text email or team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2021 **What do you like best about Boulevard?** the ability to communicate with clients and staff via text, love their notification feature **What do you dislike about Boulevard?** issues#1st not being able to edit sales ticket and change and add services in the sale ticket rather to go back and edit appointment Issue #2the breakdown of the final receipt to ensure discount must be shown in each line item, not at the subtotal- client don't need to do math issue # 3 not being able to add manual client intake forms to a client profile issue # 4 to get a notification sound when a new message comes from clients or staff **What problems is Boulevard solving and how is that benefiting you?** Instant communication with staff and client save time and cost with online bookings and online email and text confirmations ### 23. Founder **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Boulevard?** As a busy salon, the waitlist feature has been a game changer for us to fill last minute cancellations. **What do you dislike about Boulevard?** I dislike that the waitlist is not correlated to the staff's schedule and when we are closed. **Recommendations to others considering Boulevard:** I've tried two other salon softwares and Boulevard is my favorite salon software as far as how I have so many customization for setting up my staff and clients. **What problems is Boulevard solving and how is that benefiting you?** Clients have to prepay when they book online and this has helped with no-shows. ### 24. Customer service is beyond compare! **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany W. | Owner at an eyelash salon, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Boulevard?** Customer service when I have questions or need assistance. **What do you dislike about Boulevard?** Ability to link google site to prompt for reviews **Recommendations to others considering Boulevard:** Going from booked to blvd is something I was I would've done sooner **What problems is Boulevard solving and how is that benefiting you?** Having a more reliable system to better run my business ### 25. Best booking software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Boulevard?** The customer service is amazing and it's so user-friendly and ahead of the curve. So many great features. **What do you dislike about Boulevard?** Nothing. So far it has exceeded my expectations. **Recommendations to others considering Boulevard:** Highly recommend using this compared to the others, they are on top of adding all necessary feautures in the most user-friendly way **What problems is Boulevard solving and how is that benefiting you?** Chair rental is easier with Boulevard, so many helpful and customizable feautures so that everyone can share the system for check out, even chair renters. ### 26. Modern software to elevate your business! **Rating:** 5.0/5.0 stars **Reviewed by:** Elvira C. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Boulevard?** The custom reporting capabilities are my favorite! **What do you dislike about Boulevard?** Nothing so far, any issue I've had, Boulevard has been quick to resolve. They evolve abs grow with the users. **What problems is Boulevard solving and how is that benefiting you?** Finding missed opportunities and creating a plan to continue to grow. ### 27. Easy to use & helpful support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Boulevard?** I think the support is what I love best. Customer service works diligently to make sure your problem is resolved and your questions answered. **What do you dislike about Boulevard?** I wish the plateform for marketing was a little easier to use. It took me a minute to find where I could link up our Mailchimp. **What problems is Boulevard solving and how is that benefiting you?** It's easy for staff to use and it's easy for management to view appointments and how we are doing in business. ### 28. It’s extremely handy, I absolutely love this app!! **Rating:** 5.0/5.0 stars **Reviewed by:** Azi A. | H, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Boulevard?** How easy it is to navigate, how resourceful it is **What do you dislike about Boulevard?** I like everything so far about blvd, not one thing I don't dislike **Recommendations to others considering Boulevard:** It's A Great Tool & Extremely Straightforward to Use **What problems is Boulevard solving and how is that benefiting you?** So far no problems yet ### 29. Very easy to learn and use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2021 **What do you like best about Boulevard?** I love that we can text clients through the system, it makes communicating so much easier! Boulevard is also so user friendly, you can hover over buttons and it will tell you what it does. Everything is organized so well and it's very easy to use even if you can't remember how to do something! I also love you can add client tags that show up as a little picture on their appointment. **What do you dislike about Boulevard?** Compared to other similar systems ive used, I have no complaints for Boulevard! **What problems is Boulevard solving and how is that benefiting you?** Boulevard has solved sending out appointment reminders, makes it easier to communicate quickly with clients, and overall just helps keep the salon more organized! ### 30. Needs some updates **Rating:** 3.0/5.0 stars **Reviewed by:** Yuri T. | GM, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Boulevard?** The color-coded appointments are great and the inventory system is great as well. **What do you dislike about Boulevard?** I am not being able to write a custom confirmation text. **What problems is Boulevard solving and how is that benefiting you?** We are creating custom beta reports to help forecast our business. ### 31. Very user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Boulevard?** The ease of the training process and it is visually very easy to understand **What do you dislike about Boulevard?** the constant updates and slowing down of the system when using the waiting list **Recommendations to others considering Boulevard:** It is a very user friendly system for spas/salons. I have a lot of past expierences with other systems and this one is the BEST! **What problems is Boulevard solving and how is that benefiting you?** the waiting list is such a helpful and easy tool to use to fill in appointment cancellations ### 32. Boulevard is great! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Boulevard?** Boulevard makes it easy for our clients to schedule themselves with the NP of their choice. It's extremely easy to move things around on the calendar page and set up all sales **What do you dislike about Boulevard?** I would like a more thorough reports page and the availability to add daily $$ goals. **What problems is Boulevard solving and how is that benefiting you?** Boulevard is helping us solve the prolems of discounts and account credits being added to clients accounts. ### 33. Great in some ways, falls short in others **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Boulevard?** Intuitive with appointment booking and timing **What do you dislike about Boulevard?** Waitlist feature is not useful and not specific enough. Gift card feature in-store is also not useful. **Recommendations to others considering Boulevard:** Super useful in many ways but tracking clients should be done with a team, not just through the automated system. **What problems is Boulevard solving and how is that benefiting you?** Solving issues with gift card purchasing in-store. Benefits include easy labeling with color coding, specific pricing abilities ### 34. Revolutionary Tech for Your Salon **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Boulevard?** The platform is gorgeous, smart, and a pleasure to use. **What do you dislike about Boulevard?** Some industry specific tools have yet to be included, but they are constantly updating. Each salon is different and our needs of logistical management tools vary. **Recommendations to others considering Boulevard:** It's a beautiful platform **What problems is Boulevard solving and how is that benefiting you?** Boulevard provides a complete overhaul of old stale industry software. We love the ease of use for us and our clients. ### 35. user friendly with a dynamic layout **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2021 **What do you like best about Boulevard?** how self-explanatory it is, nearly anyone can use it **What do you dislike about Boulevard?** sometimes the platform is slow or takes a second to update, but that could be our wifi **Recommendations to others considering Boulevard:** it's a good platform to keep almost everything in one place **What problems is Boulevard solving and how is that benefiting you?** solves the problem of needing to visualize the calendar while getting to use the same platform to carry out transactions ### 36. It’s alright **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Boulevard?** I like the functionality for the most part. I have multiple schedules that I follow through my employer and it works pretty good! **What do you dislike about Boulevard?** It crashes or doesn't update as smoothly as it maybe could. **Recommendations to others considering Boulevard:** It's pretty good! Pretty seamless functionality between multiple devices and such. **What problems is Boulevard solving and how is that benefiting you?** Outlining my agenda and multiple schedules ### 37. Easy to use, multiple functions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Boulevard?** Easy to make appointments, reschedule appointments, check in, check out, mange stock. **What do you dislike about Boulevard?** Sometimes it slows and needs to refresh the computer. There are not too many emotional icons for messages. **Recommendations to others considering Boulevard:** Highly recommend **What problems is Boulevard solving and how is that benefiting you?** It doesn't take a lot of time to check out and complete the payment process. It saves a lot of time. ### 38. Great for booking and the hair industry **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Boulevard?** The Booking system is very intuitive and integrates well with our website **What do you dislike about Boulevard?** The inventory system and report system need a little more depth. **Recommendations to others considering Boulevard:** It has room for improvement but is overall a essential tool to operations. **What problems is Boulevard solving and how is that benefiting you?** Reporting accuracies are currently a focal point forninprovement ### 39. Great experience with Boulevard **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Boulevard?** So much of the platform is really intuitive and super easy to teach new employees how to use **What do you dislike about Boulevard?** Only because it's a newer company, some features are still in the works but the team is really responsive to all of our requests **What problems is Boulevard solving and how is that benefiting you?** Smart scheduling!!!!! ### 40. Thank you for a great app! **Rating:** 4.0/5.0 stars **Reviewed by:** Bruno M. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2021 **What do you like best about Boulevard?** I like the platform, it is really user friendly and has all the tools you will need integrated **What do you dislike about Boulevard?** I dislike that there isn't much customization as far as appointment organizing, this is something I feel should have more options **What problems is Boulevard solving and how is that benefiting you?** Scheduling and financial reporting ### 41. Love boulevard for my business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Boulevard?** Helps keep my clients on file/organized as well as really intuitive scheduling **What do you dislike about Boulevard?** Not being able to undo a checkout, wish it was a little less sensitive on checkouts **What problems is Boulevard solving and how is that benefiting you?** Really up to speed so checkouts are a lot faster ### 42. Best software I’ve Ever Used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Boulevard?** I really love all of the features. I honestly can't think of anything I'd change at the moment. **What do you dislike about Boulevard?** Clients are confused sometimes how to change an appt. **Recommendations to others considering Boulevard:** Highly recommend **What problems is Boulevard solving and how is that benefiting you?** Online booking has been a game changer. ### 43. Boulevard Charting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Boulevard?** The perks of boulevard include simple and easy charting. It offers different options to ensure the information needed for a clients laser experience. **What do you dislike about Boulevard?** Too many tabs to get to where I need to be. For ex to get those the actual last appointment can be a hassle due to boulevard displaying the canceled appts. **What problems is Boulevard solving and how is that benefiting you?** There have been instances where boulevard has been down. Benefits include so much flexibility with what can be including in charting. ### 44. Good experience with Boulevard **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Boulevard?** I like that I can move the appointments around quickly, and add tags to help identify certain appointments. **What do you dislike about Boulevard?** I don't like rescheduling appointments to a different location. **What problems is Boulevard solving and how is that benefiting you?** We're fixing the times on pedicure appointments. ### 45. Boulevard, a great tool for scheduling **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Boulevard?** I like the ease of use and user friendliness. **What do you dislike about Boulevard?** I dislike that it doesn't seem to have a very comprehensive or straightforward reporting platform **What problems is Boulevard solving and how is that benefiting you?** Boulevard makes it very easy to optimize our scheduling. ### 46. Very convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Boulevard?** Easy to book, view and edit appointments on my phone! **What do you dislike about Boulevard?** Not all functions on desktop work on my phone app **Recommendations to others considering Boulevard:** Comprehensive scheduling program and support **What problems is Boulevard solving and how is that benefiting you?** Quick easy bookings and schedule adjustments ### 47. Love Boulevard **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Boulevard?** Easy to use interface, best customer support team **What do you dislike about Boulevard?** Not tailored for medical spas or injectables places **What problems is Boulevard solving and how is that benefiting you?** Customer experience for booking. Increase in online booking vs over the phone ### 48. Boulevard Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2021 **What do you like best about Boulevard?** I like that I was able to message clients and send text alerts. **What do you dislike about Boulevard?** The phone calling was not always accurate and we would sometimes miss calls because we didnt get a notification that anyone was calling. **Recommendations to others considering Boulevard:** Works well on MAC **What problems is Boulevard solving and how is that benefiting you?** We solved our room scheduling problems with Boulevard by assigning each patient to a room in the begining of the day. ### 49. blvd **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Boulevard?** it is easy to use; there are many upsides. **What do you dislike about Boulevard?** I dislike I cannot schedule on my phone. **What problems is Boulevard solving and how is that benefiting you?** timing and scheduling ### 50. Great for scheduling! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Boulevard?** Easily ability to reschedule appointments **What do you dislike about Boulevard?** Having to switch platforms to schedule between multiple locations **What problems is Boulevard solving and how is that benefiting you?** Reaching out to late patients ## Boulevard Discussions - [What is Boulevard used for?](https://www.g2.com/discussions/what-is-boulevard-used-for) - [View Boulevard pricing details and edition comparison](https://www.g2.com/products/boulevard-labs-inc-boulevard/reviews?gad=1&page=2&resourceId=customer-success-story&source=search&xuid=CjwKCAjwvfmoBhAwEiwAG2tqzJ52yVbxRK0HbuaFzQw9TYoeqpZvUfu7biKbU865EoXUZjvRLJmAShoC79AQAvD_BwE§ion=pricing&secure%5Bexpires_at%5D=2026-07-28+12%3A59%3A14+-0500&secure%5Bsession_id%5D=4b4c918b-b6d9-4c32-a137-66418497105a&secure%5Btoken%5D=9f23ad4d526cc013d47264361e42b9c9916783811208505df5e97171cb3b1caf&format=llm_user) ## Boulevard Integrations - [DuoPlus](https://www.g2.com/products/duoplus/reviews) - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) - [Google](https://www.g2.com/products/google-google/reviews) - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Podium](https://www.g2.com/products/podium/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rosy Salon Software](https://www.g2.com/products/rosy-salon-software-rosy-salon-software/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Boulevard Features **Business Administration - Spa Management** - Inventory Management - Billing & Sales - Employee Management **Messaging Channels** - SMS Messaging - Email - Two way messaging **Business Management** - Inventory Management - Merchant Services - Appointment Scheduling - Employee Management **Marketing - Spa Management** - Membership - Automated Campaigns **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Marketing** - Client Communications - Loyalty Management - CRM **Guest Experience - Spa Management** - Scheduling - Surveys - Customer Trends **Practice Management** - Patient Records - Photo Management - E-Prescribing and Lab Orders - Patient Portal - Insurance Billing **Platform Tools** - Reporting and Analytics - Healthtech Integrations - Mobile App ## Top Boulevard Alternatives - [Zenoti](https://www.g2.com/products/zenoti/reviews) - 4.5/5.0 (297 reviews) - [Mangomint](https://www.g2.com/products/mangomint/reviews) - 4.9/5.0 (107 reviews) - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (389 reviews)