G2 reviewers report that RingEX excels in providing a comprehensive communication platform, integrating phone calls, team messaging, SMS, video meetings, and even fax into one user-friendly interface. Users appreciate how this consolidation streamlines workflows, making it easier to manage communications without switching between multiple apps.
Users say that Quo stands out for its quick implementation process, with many agents adopting the system easily. This ease of onboarding is a significant advantage for teams looking to minimize downtime during transitions to new software.
Reviewers mention that while RingEX offers robust features, some users find it slightly more complex to navigate compared to Quo. However, they also highlight that once familiar, managing settings and configurations becomes straightforward, showcasing RingEX's potential for long-term usability.
According to verified reviews, Quo shines in customer support, with users noting timely responses to inquiries and effective assistance with issues. This level of support contributes to a positive overall experience, especially for small businesses that rely heavily on responsive service.
G2 reviewers highlight that RingEX has a higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. Many appreciate its ability to connect everyone via various communication methods, which enhances collaboration within teams.
Users report that Quo's feature allowing team members to share a single phone number is particularly beneficial for small businesses, as it simplifies communication management. This feature, combined with the ability to review call logs and text messages, makes it a practical choice for business owners looking to stay organized.
It is similar to google voice. There are some differences, though. Through OpenPhone, you can multiple numbers. Google Voice has a habit of having delays...Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
Official Response from RingEX
There is no PBX hardware to install or technical contractors needed for an on-site setup to start using your phone system. Once you’ve purchased RingCentral...Read more
Is RingCentral good?
1 Comment
JM
We love RingCentral! It's great that it allows us to call from a main office phone number and provides each user their own work cell/direct number from which...Read more
Why don't you make it more user-friendly?
1 Comment
RC
Brianna, thanks for this feedback. Can you tell us more about what you'd like to customize? If we can't make recommendations, we would love to have you visit...Read more
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