G2 reviewers report that RingEX excels in providing a comprehensive communication platform, integrating phone calls, team messaging, SMS, video meetings, and even fax into one user-friendly interface. Users appreciate how this consolidation streamlines workflows, making it easier to manage communications without switching between multiple apps.
Users say that Quo stands out for its quick implementation process, with many agents adopting the system easily. This ease of onboarding is a significant advantage for teams looking to minimize downtime during transitions to new software.
Reviewers mention that while RingEX offers robust features, some users find it slightly more complex to navigate compared to Quo. However, they also highlight that once familiar, managing settings and configurations becomes straightforward, showcasing RingEX's potential for long-term usability.
According to verified reviews, Quo shines in customer support, with users noting timely responses to inquiries and effective assistance with issues. This level of support contributes to a positive overall experience, especially for small businesses that rely heavily on responsive service.
G2 reviewers highlight that RingEX has a higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. Many appreciate its ability to connect everyone via various communication methods, which enhances collaboration within teams.
Users report that Quo's feature allowing team members to share a single phone number is particularly beneficial for small businesses, as it simplifies communication management. This feature, combined with the ability to review call logs and text messages, makes it a practical choice for business owners looking to stay organized.
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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