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Best Transcription Software for Medium-Sized Businesses

Nana Serwah Nkrahene
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Researched and written by Nana Serwah Nkrahene

Products classified in the overall Transcription category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Transcription to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Transcription category.

In addition to qualifying for inclusion in the Transcription Software category, to qualify for inclusion in the Medium-Sized Business Transcription Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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28 Listings in Transcription Available
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Google Cloud Speech-to-Text
(237)4.6 out of 5
View top Consulting Services for Google Cloud Speech-to-Text
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Google Cloud’s Speech API processes more than 1 billion voice minutes per month with close to human levels of understanding for many commonly spoken languages. Powered by the best of Google's AI resea

    Users
    • Data Engineer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 41% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Google Cloud Speech-to-Text Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    63
    Ease of Use
    56
    Transcription Accuracy
    52
    Speech to Text Conversion
    48
    Transcription
    31
    Cons
    Inaccuracy
    23
    Pricing Issues
    23
    Accent Recognition
    22
    Expensive
    21
    Accuracy Issues
    18
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Google Cloud Speech-to-Text features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Collaboration
    Average: 8.4
    9.0
    Voice Files
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Google
    Company Website
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    31,524,859 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325,307 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Google Cloud’s Speech API processes more than 1 billion voice minutes per month with close to human levels of understanding for many commonly spoken languages. Powered by the best of Google's AI resea

Users
  • Data Engineer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 41% Mid-Market
  • 40% Small-Business
Google Cloud Speech-to-Text Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
63
Ease of Use
56
Transcription Accuracy
52
Speech to Text Conversion
48
Transcription
31
Cons
Inaccuracy
23
Pricing Issues
23
Accent Recognition
22
Expensive
21
Accuracy Issues
18
View All Pros and Cons
Google Cloud Speech-to-Text features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
9.0
Collaboration
Average: 8.4
9.0
Voice Files
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Google
Company Website
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
31,524,859 Twitter followers
LinkedIn® Page
www.linkedin.com
325,307 employees on LinkedIn®
Fathom
(6,340)5.0 out of 5
Optimized for quick response
2nd Easiest To Use in Transcription software
View top Consulting Services for Fathom
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fathom is a free app that instantly records, transcribes, and summarizes your Zoom, Google Meet, or Microsoft Teams meetings so you can focus on the conversation instead of taking notes. Receive accur

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Fathom is a tool that records and transcribes meetings, providing summaries, action items, and transcripts for users to review.
    • Reviewers frequently mention the convenience of Fathom's automatic note-taking, its accurate summaries, and the time-saving benefits of not having to manually record meeting details.
    • Reviewers experienced issues with the transcription accuracy, the visibility of the AI notetaker during meetings, and the lack of customization options for the meeting summaries.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Fathom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Summary
    1,702
    Ease of Use
    1,596
    Accuracy
    1,580
    Helpful
    1,511
    Note-taking
    1,261
    Cons
    Meeting Management
    447
    Recording Issues
    409
    Missing Features
    275
    Call Issues
    243
    Recording Limitations
    234
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fathom features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Collaboration
    Average: 8.4
    9.1
    Voice Files
    Average: 8.9
    5.2
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Fathom
    Company Website
    Year Founded
    2020
    HQ Location
    San Francisco, CA
    Twitter
    @FathomDotVideo
    2,602 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    174 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fathom is a free app that instantly records, transcribes, and summarizes your Zoom, Google Meet, or Microsoft Teams meetings so you can focus on the conversation instead of taking notes. Receive accur

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Fathom is a tool that records and transcribes meetings, providing summaries, action items, and transcripts for users to review.
  • Reviewers frequently mention the convenience of Fathom's automatic note-taking, its accurate summaries, and the time-saving benefits of not having to manually record meeting details.
  • Reviewers experienced issues with the transcription accuracy, the visibility of the AI notetaker during meetings, and the lack of customization options for the meeting summaries.
Fathom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Summary
1,702
Ease of Use
1,596
Accuracy
1,580
Helpful
1,511
Note-taking
1,261
Cons
Meeting Management
447
Recording Issues
409
Missing Features
275
Call Issues
243
Recording Limitations
234
View All Pros and Cons
Fathom features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.2
Collaboration
Average: 8.4
9.1
Voice Files
Average: 8.9
5.2
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Fathom
Company Website
Year Founded
2020
HQ Location
San Francisco, CA
Twitter
@FathomDotVideo
2,602 Twitter followers
LinkedIn® Page
www.linkedin.com
174 employees on LinkedIn®

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Rev
(560)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Transcription software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rev helps legal professionals, journalists, and researchers capture, process, and use critical speech data. With 96%+ accurate AI transcription (upgradable to 99%+ with human review), Rev helps you wo

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Media Production
    Market Segment
    • 60% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Rev is a transcription platform that converts audio and video files into text-based content, offering both human-based and AI-based transcription services.
    • Reviewers appreciate Rev's high accuracy rate, quick turnaround time, and its ability to handle high volumes of transcript and SRT files, making it an indispensable tool for many users.
    • Reviewers mentioned that the software struggles with different accents, background noise, and high-definition videos, which can lead to inaccuracies and decreased productivity.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Rev Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    174
    Transcription
    167
    Ease of Use
    160
    Transcription Accuracy
    129
    Time-saving
    116
    Cons
    Inaccurate Transcription
    53
    AI Inaccuracy
    47
    Inaccuracy
    33
    Poor Transcription Accuracy
    27
    AI Limitations
    25
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rev features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.2
    Collaboration
    Average: 8.4
    8.8
    Voice Files
    Average: 8.9
    5.1
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rev
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, Texas
    Twitter
    @rev
    10,732 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,000 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rev helps legal professionals, journalists, and researchers capture, process, and use critical speech data. With 96%+ accurate AI transcription (upgradable to 99%+ with human review), Rev helps you wo

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Media Production
Market Segment
  • 60% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Rev is a transcription platform that converts audio and video files into text-based content, offering both human-based and AI-based transcription services.
  • Reviewers appreciate Rev's high accuracy rate, quick turnaround time, and its ability to handle high volumes of transcript and SRT files, making it an indispensable tool for many users.
  • Reviewers mentioned that the software struggles with different accents, background noise, and high-definition videos, which can lead to inaccuracies and decreased productivity.
Rev Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
174
Transcription
167
Ease of Use
160
Transcription Accuracy
129
Time-saving
116
Cons
Inaccurate Transcription
53
AI Inaccuracy
47
Inaccuracy
33
Poor Transcription Accuracy
27
AI Limitations
25
View All Pros and Cons
Rev features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
8.2
Collaboration
Average: 8.4
8.8
Voice Files
Average: 8.9
5.1
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Rev
Company Website
Year Founded
2010
HQ Location
Austin, Texas
Twitter
@rev
10,732 Twitter followers
LinkedIn® Page
www.linkedin.com
4,000 employees on LinkedIn®
Otter.ai
(442)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, trans

    Users
    • CEO
    • Account Executive
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 70% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Otter.ai is a transcription and note-taking tool that captures and summarizes discussions during calls, allowing users to focus on the conversation.
    • Reviewers frequently mention the tool's ability to accurately transcribe discussions, even in group settings, and its seamless integration with platforms like Zoom and Google Meet.
    • Users reported issues with the tool's ability to handle heavy accents or technical jargon, and limitations in the free version, including restricted transcription time and limited features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Otter.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    172
    Helpful
    139
    Accuracy
    126
    AI Summary
    118
    Transcription
    117
    Cons
    Recording Issues
    80
    Accuracy Issues
    55
    AI Inaccuracy
    47
    Missing Features
    47
    Inaccuracy
    43
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Otter.ai features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Collaboration
    Average: 8.4
    8.3
    Voice Files
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Otter.ai
    Company Website
    HQ Location
    Mountain View, California
    Twitter
    @otter_ai
    17,081 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    281 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, trans

Users
  • CEO
  • Account Executive
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 70% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Otter.ai is a transcription and note-taking tool that captures and summarizes discussions during calls, allowing users to focus on the conversation.
  • Reviewers frequently mention the tool's ability to accurately transcribe discussions, even in group settings, and its seamless integration with platforms like Zoom and Google Meet.
  • Users reported issues with the tool's ability to handle heavy accents or technical jargon, and limitations in the free version, including restricted transcription time and limited features.
Otter.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
172
Helpful
139
Accuracy
126
AI Summary
118
Transcription
117
Cons
Recording Issues
80
Accuracy Issues
55
AI Inaccuracy
47
Missing Features
47
Inaccuracy
43
View All Pros and Cons
Otter.ai features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.1
Collaboration
Average: 8.4
8.3
Voice Files
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Otter.ai
Company Website
HQ Location
Mountain View, California
Twitter
@otter_ai
17,081 Twitter followers
LinkedIn® Page
www.linkedin.com
281 employees on LinkedIn®
Fireflies.ai
(727)4.8 out of 5
9th Easiest To Use in Transcription software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platf

    Users
    • CEO
    • Founder
    Industries
    • Consulting
    • Marketing and Advertising
    Market Segment
    • 80% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Fireflies.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Summary
    133
    Transcription
    116
    Ease of Use
    112
    Transcripts
    107
    Time-saving
    103
    Cons
    AI Inaccuracy
    43
    Meeting Management
    42
    Expensive
    32
    Poor Summarization
    29
    AI Limitations
    27
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fireflies.ai features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Collaboration
    Average: 8.4
    8.8
    Voice Files
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Fireflies.ai
    Year Founded
    2016
    HQ Location
    San Francisco, CA
    Twitter
    @firefliesai
    7,397 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    111 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platf

Users
  • CEO
  • Founder
Industries
  • Consulting
  • Marketing and Advertising
Market Segment
  • 80% Small-Business
  • 17% Mid-Market
Fireflies.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Summary
133
Transcription
116
Ease of Use
112
Transcripts
107
Time-saving
103
Cons
AI Inaccuracy
43
Meeting Management
42
Expensive
32
Poor Summarization
29
AI Limitations
27
View All Pros and Cons
Fireflies.ai features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.6
Collaboration
Average: 8.4
8.8
Voice Files
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Fireflies.ai
Year Founded
2016
HQ Location
San Francisco, CA
Twitter
@firefliesai
7,397 Twitter followers
LinkedIn® Page
www.linkedin.com
111 employees on LinkedIn®
Riverside
(1,565)4.8 out of 5
1st Easiest To Use in Transcription software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Riverside is an all-in-one podcast and video studio for businesses and content creators who demand professional quality without technical complexity. Podcasters, video creators, and businesses across

    Users
    • Founder
    • Owner
    Industries
    • Entertainment
    • Media Production
    Market Segment
    • 87% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Riverside Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    950
    Quality
    715
    High Quality
    659
    Recording
    600
    Video Quality
    599
    Cons
    Recording Issues
    231
    Feature Deficiency
    181
    Missing Features
    175
    Audio Issues
    144
    Editing Issues
    123
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Riverside features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Collaboration
    Average: 8.4
    9.0
    Voice Files
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    RiversideFM
    Year Founded
    2019
    HQ Location
    Tel Aviv, IL
    Twitter
    @RiversidedotFM
    10,173 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    356 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Riverside is an all-in-one podcast and video studio for businesses and content creators who demand professional quality without technical complexity. Podcasters, video creators, and businesses across

Users
  • Founder
  • Owner
Industries
  • Entertainment
  • Media Production
Market Segment
  • 87% Small-Business
  • 11% Mid-Market
Riverside Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
950
Quality
715
High Quality
659
Recording
600
Video Quality
599
Cons
Recording Issues
231
Feature Deficiency
181
Missing Features
175
Audio Issues
144
Editing Issues
123
View All Pros and Cons
Riverside features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
8.6
Collaboration
Average: 8.4
9.0
Voice Files
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
RiversideFM
Year Founded
2019
HQ Location
Tel Aviv, IL
Twitter
@RiversidedotFM
10,173 Twitter followers
LinkedIn® Page
www.linkedin.com
356 employees on LinkedIn®
Apollo.io
(9,315)4.7 out of 5
Optimized for quick response
13th Easiest To Use in Transcription software
View top Consulting Services for Apollo.io
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apollo is a $1.6B AI-powered sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data — all in one place. Known for its industry-leading B2B data

    Users
    • Account Executive
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Apollo.io is a sales intelligence platform that combines a database of verified contacts with advanced outreach tools for efficient prospecting and lead generation.
    • Reviewers like the platform's AI integration, large contact database, filter options, and the ability to generate fresh leads, with some users praising its user-friendly interface and accurate data.
    • Users reported issues with the login procedure, data accuracy, user interface, and the need for improvement in AI-based research tools and certain features in the free version.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Apollo.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,898
    Helpful
    1,546
    Lead Generation
    1,535
    Features
    1,510
    Time-saving
    1,212
    Cons
    Missing Features
    671
    Inaccurate Data
    516
    Learning Curve
    483
    Limited Features
    464
    Data Inaccuracy
    463
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Apollo.io features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Collaboration
    Average: 8.4
    6.7
    Voice Files
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Apollo.io
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Apollo is a $1.6B AI-powered sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data — all in one place. Known for its industry-leading B2B data

Users
  • Account Executive
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Apollo.io is a sales intelligence platform that combines a database of verified contacts with advanced outreach tools for efficient prospecting and lead generation.
  • Reviewers like the platform's AI integration, large contact database, filter options, and the ability to generate fresh leads, with some users praising its user-friendly interface and accurate data.
  • Users reported issues with the login procedure, data accuracy, user interface, and the need for improvement in AI-based research tools and certain features in the free version.
Apollo.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,898
Helpful
1,546
Lead Generation
1,535
Features
1,510
Time-saving
1,212
Cons
Missing Features
671
Inaccurate Data
516
Learning Curve
483
Limited Features
464
Data Inaccuracy
463
View All Pros and Cons
Apollo.io features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.3
Collaboration
Average: 8.4
6.7
Voice Files
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Apollo.io
Company Website
Year Founded
2015
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Claap
(348)4.7 out of 5
12th Easiest To Use in Transcription software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Claap leverages AI to automate post meeting tasks — meeting notes, followup emails, CRM enrichment — and uncover insights so revenue leaders understand why they win (or lose) deals. On average, sales

    Users
    • Manager
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 43% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Claap Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    151
    Time-saving
    124
    Team Collaboration
    103
    Easy Recording
    96
    Helpful
    96
    Cons
    Recording Limitations
    37
    Integration Issues
    31
    Limited Features
    31
    Recording Issues
    31
    Editing Issues
    29
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Claap features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Collaboration
    Average: 8.4
    8.8
    Voice Files
    Average: 8.9
    7.7
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Claap
    Year Founded
    2021
    HQ Location
    Hempstead, New York
    Twitter
    @claap_io
    340 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Claap leverages AI to automate post meeting tasks — meeting notes, followup emails, CRM enrichment — and uncover insights so revenue leaders understand why they win (or lose) deals. On average, sales

Users
  • Manager
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 43% Small-Business
  • 38% Mid-Market
Claap Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
151
Time-saving
124
Team Collaboration
103
Easy Recording
96
Helpful
96
Cons
Recording Limitations
37
Integration Issues
31
Limited Features
31
Recording Issues
31
Editing Issues
29
View All Pros and Cons
Claap features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.9
Collaboration
Average: 8.4
8.8
Voice Files
Average: 8.9
7.7
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Claap
Year Founded
2021
HQ Location
Hempstead, New York
Twitter
@claap_io
340 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
GlobalLink
(190)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Seller Details
    Expand/Collapse Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

GlobalLink is a translation management platform offered by TransPerfect, the world’s largest provider of localization services. Designed to be able to scale based on the needs of a variety of use cas

Users
No information available
Industries
  • Financial Services
  • Pharmaceuticals
Market Segment
  • 56% Enterprise
  • 27% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • GlobalLink is a platform that manages translation and localization, integrating with various platforms and eliminating manual handoffs.
  • Reviewers appreciate GlobalLink's ability to handle large projects in multiple languages, its integration with popular platforms like Adobe, WordPress, and Salesforce, and its user-friendly interface that streamlines the translation process.
  • Reviewers noted occasional delays with large file uploads, complexities with role sharing and permissions, a lack of customizable reporting dashboard, and difficulties in navigating through multiple modules.
GlobalLink Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
53
Features
28
Customer Support
23
Translation Services
23
Helpful
22
Cons
Poor Customer Support
8
Slow Performance
8
Missing Features
7
Complexity
6
Difficult Navigation
6
View All Pros and Cons
GlobalLink features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
10.0
Collaboration
Average: 8.4
10.0
Voice Files
Average: 8.9
9.9
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
TransPerfect
Company Website
Year Founded
1992
HQ Location
New York
Twitter
@DigitalReef
570 Twitter followers
LinkedIn® Page
www.linkedin.com
17,241 employees on LinkedIn®
HeyGen
(1,323)4.8 out of 5
14th Easiest To Use in Transcription software
View top Consulting Services for HeyGen
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HeyGen is the leading AI video generation platform designed to assist users in creating visually engaging videos effortlessly. This innovative solution caters to a wide range of users, from small busi

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Education Management
    Market Segment
    • 88% Small-Business
    • 8% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HeyGen is a tool that allows users to create AI-generated videos in multiple languages and tailor messages to their community.
    • Reviewers like the realistic AI avatars, the ability to create videos on the go, the multilingual support, and the user-friendly interface that HeyGen offers.
    • Reviewers noted issues with video glitches counting against their monthly minutes, limitations on video size, the need for more realistic voice clones, outdated tutorials, and a confusing credit system.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HeyGen Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    586
    Quality
    418
    Realistic Avatars
    412
    Video Creation
    371
    Easy Creation
    284
    Cons
    Expensive
    180
    Pricing Issues
    154
    Expensive Cost
    152
    Cost Issue
    131
    Avatar Limitations
    123
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HeyGen features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Collaboration
    Average: 8.4
    9.2
    Voice Files
    Average: 8.9
    9.5
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HeyGen
    Company Website
    Year Founded
    2020
    HQ Location
    Los Angeles, California
    LinkedIn® Page
    www.linkedin.com
    269 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HeyGen is the leading AI video generation platform designed to assist users in creating visually engaging videos effortlessly. This innovative solution caters to a wide range of users, from small busi

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Education Management
Market Segment
  • 88% Small-Business
  • 8% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HeyGen is a tool that allows users to create AI-generated videos in multiple languages and tailor messages to their community.
  • Reviewers like the realistic AI avatars, the ability to create videos on the go, the multilingual support, and the user-friendly interface that HeyGen offers.
  • Reviewers noted issues with video glitches counting against their monthly minutes, limitations on video size, the need for more realistic voice clones, outdated tutorials, and a confusing credit system.
HeyGen Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
586
Quality
418
Realistic Avatars
412
Video Creation
371
Easy Creation
284
Cons
Expensive
180
Pricing Issues
154
Expensive Cost
152
Cost Issue
131
Avatar Limitations
123
View All Pros and Cons
HeyGen features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.7
Collaboration
Average: 8.4
9.2
Voice Files
Average: 8.9
9.5
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
HeyGen
Company Website
Year Founded
2020
HQ Location
Los Angeles, California
LinkedIn® Page
www.linkedin.com
269 employees on LinkedIn®
Speechmatics
(52)4.8 out of 5
Optimized for quick response
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Speechmatics: Best-in-Market Speech-to-Text & Voice AI for Enterprises Speechmatics delivers industry-leading Speech-to-Text and Voice AI solutions, designed for enterprises that demand best-in

    Users
    No information available
    Industries
    • Computer Software
    • Broadcast Media
    Market Segment
    • 56% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Speechmatics is a speech-to-text service that provides transcription capabilities across multiple languages and dialects, and is used for various purposes such as transcribing audio recordings, integrating as a transcription layer to research tools, and processing large-scale audio recordings of call recordings.
    • Users frequently mention the high accuracy of transcriptions, even in challenging audio conditions and diverse accents, the speed of processing, the ease of integration into workflows, and the support for multiple languages as key benefits of using Speechmatics.
    • Reviewers experienced some issues such as the lack of support for certain local languages, the need for more robust free/trial plans, the deletion of transcription jobs after 7 days, and occasional lags in real-time processing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Speechmatics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    22
    Transcription Accuracy
    17
    Ease of Use
    16
    Efficiency
    13
    Transcription
    13
    Cons
    Limited Language Support
    5
    Limited Features
    4
    Limited Language Options
    4
    Slow Performance
    4
    Missing Features
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Speechmatics features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    9.1
    Voice Files
    Average: 8.9
    4.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Speechmatics
    Company Website
    Year Founded
    2006
    HQ Location
    Cambridge, England‎
    Twitter
    @Speechmatics
    3,609 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    103 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Speechmatics: Best-in-Market Speech-to-Text & Voice AI for Enterprises Speechmatics delivers industry-leading Speech-to-Text and Voice AI solutions, designed for enterprises that demand best-in

Users
No information available
Industries
  • Computer Software
  • Broadcast Media
Market Segment
  • 56% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Speechmatics is a speech-to-text service that provides transcription capabilities across multiple languages and dialects, and is used for various purposes such as transcribing audio recordings, integrating as a transcription layer to research tools, and processing large-scale audio recordings of call recordings.
  • Users frequently mention the high accuracy of transcriptions, even in challenging audio conditions and diverse accents, the speed of processing, the ease of integration into workflows, and the support for multiple languages as key benefits of using Speechmatics.
  • Reviewers experienced some issues such as the lack of support for certain local languages, the need for more robust free/trial plans, the deletion of transcription jobs after 7 days, and occasional lags in real-time processing.
Speechmatics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
22
Transcription Accuracy
17
Ease of Use
16
Efficiency
13
Transcription
13
Cons
Limited Language Support
5
Limited Features
4
Limited Language Options
4
Slow Performance
4
Missing Features
3
View All Pros and Cons
Speechmatics features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
9.1
Voice Files
Average: 8.9
4.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Speechmatics
Company Website
Year Founded
2006
HQ Location
Cambridge, England‎
Twitter
@Speechmatics
3,609 Twitter followers
LinkedIn® Page
www.linkedin.com
103 employees on LinkedIn®
tl;dv
(463)4.7 out of 5
15th Easiest To Use in Transcription software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    tl;dv is an AI meeting assistant and official partner of Anthropic. It automatically records video, transcribes and get AI Insights from Google Meet, Zoom and MS Teams for FREE. With tl;dv you c

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 73% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • tl;dv is a tool designed to record and transcribe virtual meetings, generate AI summaries, and integrate with various meeting platforms.
    • Reviewers frequently mention the tool's ability to accurately transcribe and summarize meetings, its seamless integration with other platforms, and its user-friendly setup process.
    • Reviewers experienced issues with the quality of transcripts, poor customer support, and difficulties in understanding how to use certain features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • tl;dv Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    218
    AI Summary
    162
    Helpful
    156
    Meetings
    156
    Accuracy
    142
    Cons
    Recording Issues
    69
    AI Inaccuracy
    48
    Missing Features
    41
    Meeting Management
    36
    Accuracy Issues
    35
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • tl;dv features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Collaboration
    Average: 8.4
    8.3
    Voice Files
    Average: 8.9
    4.7
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    tldx Solutions GmbH
    Year Founded
    2021
    HQ Location
    Aachen, NRW
    Twitter
    @tldview
    9,853 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

tl;dv is an AI meeting assistant and official partner of Anthropic. It automatically records video, transcribes and get AI Insights from Google Meet, Zoom and MS Teams for FREE. With tl;dv you c

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 73% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • tl;dv is a tool designed to record and transcribe virtual meetings, generate AI summaries, and integrate with various meeting platforms.
  • Reviewers frequently mention the tool's ability to accurately transcribe and summarize meetings, its seamless integration with other platforms, and its user-friendly setup process.
  • Reviewers experienced issues with the quality of transcripts, poor customer support, and difficulties in understanding how to use certain features.
tl;dv Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
218
AI Summary
162
Helpful
156
Meetings
156
Accuracy
142
Cons
Recording Issues
69
AI Inaccuracy
48
Missing Features
41
Meeting Management
36
Accuracy Issues
35
View All Pros and Cons
tl;dv features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.5
Collaboration
Average: 8.4
8.3
Voice Files
Average: 8.9
4.7
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
tldx Solutions GmbH
Year Founded
2021
HQ Location
Aachen, NRW
Twitter
@tldview
9,853 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
Fellow
(2,343)4.7 out of 5
10th Easiest To Use in Transcription software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fellow is the only AI meeting assistant built from the ground up with privacy and security in mind. It provides the most accurate AI meeting notes, transcripts, and summaries with the privacy and c

    Users
    • Team Lead
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 38% Mid-Market
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Fellow is a meeting management tool that provides features such as recording meetings, capturing notes, creating action items, and integrating with other platforms like Google Meet and Slack.
    • Reviewers appreciate Fellow's user-friendly interface, its ability to automatically record and transcribe meetings, and its seamless integration with other platforms, which enhances productivity and streamlines workflows.
    • Users mentioned issues with Fellow's search functionality, occasional technical glitches, and limitations in its integration with other tools, as well as a desire for more automation and improved organization of meeting recordings.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Fellow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    641
    Meeting Notes
    502
    Note-taking
    475
    Action Items
    429
    Organization
    406
    Cons
    Meeting Management
    223
    Task Management
    87
    Template Issues
    78
    Calendar Integration
    77
    Note Management
    77
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fellow features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Collaboration
    Average: 8.4
    7.8
    Voice Files
    Average: 8.9
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Fellow
    Year Founded
    2017
    HQ Location
    Ottawa, Ontario, Canada
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fellow is the only AI meeting assistant built from the ground up with privacy and security in mind. It provides the most accurate AI meeting notes, transcripts, and summaries with the privacy and c

Users
  • Team Lead
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 38% Mid-Market
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Fellow is a meeting management tool that provides features such as recording meetings, capturing notes, creating action items, and integrating with other platforms like Google Meet and Slack.
  • Reviewers appreciate Fellow's user-friendly interface, its ability to automatically record and transcribe meetings, and its seamless integration with other platforms, which enhances productivity and streamlines workflows.
  • Users mentioned issues with Fellow's search functionality, occasional technical glitches, and limitations in its integration with other tools, as well as a desire for more automation and improved organization of meeting recordings.
Fellow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
641
Meeting Notes
502
Note-taking
475
Action Items
429
Organization
406
Cons
Meeting Management
223
Task Management
87
Template Issues
78
Calendar Integration
77
Note Management
77
View All Pros and Cons
Fellow features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
8.4
Collaboration
Average: 8.4
7.8
Voice Files
Average: 8.9
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Fellow
Year Founded
2017
HQ Location
Ottawa, Ontario, Canada
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
Dovetail
(163)4.5 out of 5
View top Consulting Services for Dovetail
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    It’s never been easier to build a product or service. The barriers to entry (ideas, talent, and tooling) are quickly becoming commoditized by AI. The faster your teams align behind and solve the most

    Users
    • Senior UX Researcher
    • Product Designer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 45% Mid-Market
    • 27% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dovetail is a tool designed to streamline the process of extracting insights from customer interviews, integrating with other tools like Zoom and Google Suite.
    • Users like the AI functionality that quickly summarizes and extracts common themes from customer feedback, the ability to tag videos and create clips, and the ease of use that makes workflow efficient.
    • Users mentioned that the initial setup of Dovetail can be difficult and time-consuming, the organization of files and projects can be challenging when multiple teams are using it, and the search function is limited to site-wide searches, not specific projects.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dovetail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    113
    Features
    83
    Useful
    51
    Insights
    50
    Insights Analysis
    48
    Cons
    Missing Features
    39
    Limitations
    35
    Inefficient Tagging
    28
    Complexity
    24
    Feature Limitations
    22
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dovetail features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.2
    Collaboration
    Average: 8.4
    7.1
    Voice Files
    Average: 8.9
    8.2
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dovetail Research Pty. Ltd.
    Company Website
    Year Founded
    2017
    HQ Location
    Sydney, Australia
    Twitter
    @hidovetail
    2,202 Twitter followers
    LinkedIn® Page
    au.linkedin.com
    190 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

It’s never been easier to build a product or service. The barriers to entry (ideas, talent, and tooling) are quickly becoming commoditized by AI. The faster your teams align behind and solve the most

Users
  • Senior UX Researcher
  • Product Designer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 45% Mid-Market
  • 27% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dovetail is a tool designed to streamline the process of extracting insights from customer interviews, integrating with other tools like Zoom and Google Suite.
  • Users like the AI functionality that quickly summarizes and extracts common themes from customer feedback, the ability to tag videos and create clips, and the ease of use that makes workflow efficient.
  • Users mentioned that the initial setup of Dovetail can be difficult and time-consuming, the organization of files and projects can be challenging when multiple teams are using it, and the search function is limited to site-wide searches, not specific projects.
Dovetail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
113
Features
83
Useful
51
Insights
50
Insights Analysis
48
Cons
Missing Features
39
Limitations
35
Inefficient Tagging
28
Complexity
24
Feature Limitations
22
View All Pros and Cons
Dovetail features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.2
Collaboration
Average: 8.4
7.1
Voice Files
Average: 8.9
8.2
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Dovetail Research Pty. Ltd.
Company Website
Year Founded
2017
HQ Location
Sydney, Australia
Twitter
@hidovetail
2,202 Twitter followers
LinkedIn® Page
au.linkedin.com
190 employees on LinkedIn®
Marvin
(124)4.8 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hello! You’ve found Marvin, the most-loved user research repository on G2! We help you turn customer knowledge into actionable research and make it available to the entire company. Marvin is your A

    Users
    • UX Researcher
    • Senior UX Researcher
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Marvin Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    63
    Features
    59
    AI Features
    52
    Transcription Services
    37
    Video Recording
    31
    Cons
    Not User-Friendly
    9
    Poor Transcription Accuracy
    9
    AI Accuracy
    8
    Difficult Navigation
    8
    Difficult Learning
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Marvin features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Collaboration
    Average: 8.4
    8.1
    Voice Files
    Average: 8.9
    8.8
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Marvin
    Company Website
    Year Founded
    2022
    HQ Location
    Oakland, CA
    Twitter
    @HeyMarvinApp
    333 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    83 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hello! You’ve found Marvin, the most-loved user research repository on G2! We help you turn customer knowledge into actionable research and make it available to the entire company. Marvin is your A

Users
  • UX Researcher
  • Senior UX Researcher
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Mid-Market
  • 30% Small-Business
Marvin Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
63
Features
59
AI Features
52
Transcription Services
37
Video Recording
31
Cons
Not User-Friendly
9
Poor Transcription Accuracy
9
AI Accuracy
8
Difficult Navigation
8
Difficult Learning
7
View All Pros and Cons
Marvin features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.1
Collaboration
Average: 8.4
8.1
Voice Files
Average: 8.9
8.8
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Marvin
Company Website
Year Founded
2022
HQ Location
Oakland, CA
Twitter
@HeyMarvinApp
333 Twitter followers
LinkedIn® Page
www.linkedin.com
83 employees on LinkedIn®
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  • Mid-Market
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