The AI analysis is improving. I still use the same tagging and transcribing as core.

I use Dovetail for qualitative user research, particularly for transcribing and analyzing user interviews. I appreciate that Dovetail provides accurate transcripts and allows me to tag parts of the transcript to categorize and organize my data. The AI chat is pretty helpful for quickly querying my projects and pulling up quotes for synthesized themes. It's straightforward to use, with little learning curve if you're familiar with other qualitative research tools. I like being able to upload any type of file, including transcripts or audio files. The transcription for the audio and video files I've uploaded is very accurate. I also find the interface intuitive and easy to navigate.

I can bring all my research and my user base into one place, which makes it much easier to keep everything organized. It also lets me transcribe audio interviews—something I can’t do with my other research tools.