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Fireflies.ai

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733 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.7
Serving customers since
2016
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Fireflies.ai Reviews

Review Filters
Profile Name
Star Rating
685
27
6
2
13
Harjoth S.
HS
Harjoth S.
02/12/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Effortless Meeting Summaries, Needs Transcription Accuracy

I use Fireflies.ai to record, transcribe, and summarize my meetings automatically. I like the AI-generated meeting summaries the most because they help in meetings where I can't join, but I still get the discussion details. These summaries provide the crux of long meetings in just a few paragraphs. Meeting recordings help in doing quality checks of our sales teams, as client meeting recordings provide more insights and help us make better decisions. The initial setup was easy, and I use it with Google Meet and Zoom calls.
Morgan R.
MR
Morgan R.
01/26/2026
Validated Reviewer
Review source: Organic

Terrible Transition from Free to Paid, Awful Customer Service

I had a great experience using Fireflies.ai on the free app, which is why I initially decided to sign up for the pro account. When I used the free version, everything worked well, and I was very happy with it. The initial setup also looked perfect before I started with the pro plan.
Prashant N.
PN
Prashant N.
Manager – IT Global (DC) @ QuEST Global
01/09/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great AI Note-Taking, But Needs Better Integrations

This is a very good AI-powered note-taking application that offers enhanced context enrichment and delivers significantly improved voice-to-text summaries.

About

Contact

HQ Location:
San Francisco, CA

Social

@firefliesai

What is Fireflies.ai?

There is a tremendous amount of gold buried inside your customer conversations. We want to help you unlock that data in the most seamless way possible by capturing your calls and meetings. Fireflies is bringing the voice of the customer to every person inside your organization. Imagine being able to automatically enrich your CRM and remember every conversation you've ever had without lifting a finger. That's what's possible with Fireflies and Voice AI.

Details

Year Founded
2016