Fireflies.ai

Show rating breakdown
756 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.7
Serving customers since
2016
Profile Filters

All Products & Services

Profile Name

Star Rating

696
36
6
4
14

Fireflies.ai Reviews

Review Filters
Profile Name
Star Rating
696
36
6
4
14
Cecilia C.
CC
Cecilia C.
Growth Marketing ManagerSmall-Business (50 or fewer emp.)
10/28/2026
Validated Reviewer
Review source: Organic

Great for searching past meetings

Search is the most useful part for me, since I can quickly find something from an older call. The transcript and summary also come through soon after each meeting, so I don’t have to wait.
Michael H.
MH
Michael H.
AdvisorSmall-Business (50 or fewer emp.)
10/17/2026
Validated Reviewer
Verified Current User
Review source: Organic

Fantastic AI Note Taker - A Better Alternative to Gong

The AI note taker is fantastic. I switched from Gong as Fireflies note taker is much better and I like that it can join other people's calls too
Keith S.
KS
Keith S.
CEOSmall-Business (50 or fewer emp.)
10/09/2026
Validated Reviewer
Review source: Organic

An update hijacked my Fn key mid-call, imitated my dictation app, and lost two days of my work

The meeting bot that joins my calls produces usable transcripts, and that is the only reason this review isn't a zero.

About

Contact

HQ Location:
San Francisco, CA

Social

What is Fireflies.ai?

There is a tremendous amount of gold buried inside your customer conversations. We want to help you unlock that data in the most seamless way possible by capturing your calls and meetings. Fireflies is bringing the voice of the customer to every person inside your organization. Imagine being able to automatically enrich your CRM and remember every conversation you've ever had without lifting a finger. That's what's possible with Fireflies and Voice AI.

Details

Year Founded
2016