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ScalaHosting Reviews (475)

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ScalaHosting Reviews (475)

4.8
475 reviews

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John H.
JH
I am the owner of a website that offers courses and books on personal development
Small-Business (50 or fewer emp.)
"ScalaHosting Came Out on Top—Excellent Customer Service So Far"
What do you like best about ScalaHosting?

I am a new customer, moving my website from another host. I did extensive research and must say, in every category, ScalaHosting.com came out on top. I even test other sites using ScalaHosting.com Before signing up with them, I used their customer service and found it excellent. I was chatting with a real person, who answered by questions well. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Nothing yet, time will tell. I would say, it was difficult to find them; reviews are not easily available on the internet. I had not yet been using G2, so did not know about them. Now I am using G2 and am happy to be here, trust! Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi John,

Thank you for sharing your experience and for choosing ScalaHosting after such careful consideration. I’m pleased to hear that your early interactions with our team gave you confidence before making the move and that speaking directly with a specialist helped answer your questions clearly.

I also appreciate your honest feedback about discoverability. We continue to work on being more visible and transparent across different platforms, so comments like yours are very helpful to us. It’s encouraging to know that once you find us, the transition from your previous provider already feels like a positive change.

Knowing that our independent approach, approachable specialists, and overall platform responsiveness are making a difference for you means a great deal. I hope this will be just the beginning of a long and smooth experience with ScalaHosting.

Warm regards,

Gabriella

MM
OWNER
Small-Business (50 or fewer emp.)
"Exceptional Support and Fast Issue Resolution"
What do you like best about ScalaHosting?

SUPPORT. Issues will arise with any host but I've found that Scala respond faster than most. Tickets are usually acknowledged within minutes and I've never waited more than an hour or so for an actual resolution. No-one who manages client sites needs to be told how critical this can be.

VALUE. I paid less than $220 for three years hosting. Admittedly this was a special deal and it will renew at $502 but this is incredible value for money.

JOOMLA KNOWLEDGE. I build exclusively with Joomla CMS. The Scala team are experienced with Joomla and it shows. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Not really a dislike but I found that the Scala control panel took a little getting used to. All the services are there but after fifteen years with another host I had to het used to a new layout and menu structure. Not a big deal. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Michael,

Thank you so much for sharing your experience with ScalaHosting. I’m really glad to hear that our support team has been able to respond quickly and resolve issues efficiently, especially when running client sites. I completely understand how crucial that is. I’ll be sure to pass along your kind words to Jordan, Tray, and Vlad; they’ll be thrilled to know their efforts made a difference.

It’s great to hear that our Joomla expertise has been helpful for your projects. We know that working with a CMS like Joomla can sometimes be tricky, and having a team familiar with its nuances makes all the difference. I also appreciate your patience in getting used to sPanel. I know switching from a long-used interface can take a little adjustment, but I’m glad it has become easier to navigate over time.

Lastly, I’m happy that the hosting value and reliability are benefiting your work. Knowing that ScalaHosting helps you manage updates and server configurations smoothly is exactly what we aim for, and your feedback reassures us that we’re on the right track.

Warm regards,

Gabriella

TG
CEO
Small-Business (50 or fewer emp.)
"Outstanding Support and Reliability for Digital Business"
What do you like best about ScalaHosting?

What I appreciate most is that I receive genuinely helpful and knowledgeable support from real people at any time of day, regardless of the date. This gives me confidence in relying on ScalaHosting to manage several aspects of my daily digital business operations, even as my needs grow, all while feeling secure. Additionally, I believe they provide the best value for money in the market for the mid-level VPS server I use, along with the features they include. Adjusting my server capacity, whether upgrading or downgrading, is also made very straightforward. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I have no complaints. So far, they have delivered on what they promised! Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Thanasis,

Thank you so much for sharing your experience. I’m really glad to hear that our support team has been able to provide consistent, practical help whenever you’ve needed it. It’s exactly the kind of reliability we at ScalaHosting aim to offer.

It’s wonderful that the flexibility of adjusting your VPS and the included features make managing your SaaS applications easier. Knowing that we can help simplify your server management and give you confidence in your daily operations means a lot to us.

We truly appreciate your kind words and trust in ScalaHosting as your hosting partner.

Warm regards,

Gabriella

HL
administrator
Small-Business (50 or fewer emp.)
"Scaling AI-Driven E-commerce: Why ScalaHosting is the Ultimate Engine for n8n"
What do you like best about ScalaHosting?

I provide premium web development services for stores and corporate pages, all powered by ScalaHosting’s Managed Cloud VPS. Beyond traditional hosting, I use n8n to integrate AI chatbots into e-commerce sites, improving conversion rates and support. ScalaHosting’s AI-driven security (SShield) ensures that my clients' data remains protected while their businesses scale. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

While I highly recommend ScalaHosting for AI and automation, it is important to note that their native server locations are somewhat limited compared to giants like AWS, and renewal prices can be higher than the initial offer. However, for managed VPS performance and SPanel efficiency, these trade-offs are usually worth it. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Hector,

Thank you for taking the time to share your positive experience with ScalaHosting! It’s great to hear that our Managed Cloud VPS has been a reliable solution for your clients’ websites and that it’s helped support your web development projects. Knowing that our platform contributes to your success and reputation as a developer truly means a lot.

I understand how frustrating spam emails can be, and I appreciate your patience while working with our support team to fine-tune your email security settings. We’re always looking for ways to improve, so your feedback is invaluable. If there’s ever anything else we can do to enhance your experience, don’t hesitate to reach out—we’re here to help!

Warm regards,

Gabriella

Mark R.
MR
President/Owner
Small-Business (50 or fewer emp.)
"Exceptional Support and Features Make Reselling Easy"
What do you like best about ScalaHosting?

They have the best support team of any company I have worked with in IT. I have had horrible experiences with most web hosting companies I have dealt with. Not so with Scalahosting. I was hesitant with it being email only.. Figuring my request would end up in some queue somewhere and never taken care of.. Not so.. They respond nearly immediately, and is meaningful.. This was my primary reason for choosing them to start my web hosting reseller and design business.. Every interaction is professional, prompt, gets to the root problem. They have been tremendously patient with my many questions. And on top of that, their features are meaningful and truly what is needed.. It isn't easy starting a reseller business.. But they have made it as easy as it can be, all things considered. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Approaching a year, and I really haven't found anything to dislike. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Mark,

Thank you very much for sharing such a thoughtful and detailed review. I truly appreciate you taking the time to describe your experience, especially knowing how critical dependable infrastructure and guidance are when launching a reseller and design business. It’s reassuring to hear that our communication model exceeded your expectations and that our team was able to respond quickly with clear, practical assistance rather than generic replies.

I’m also glad to know that our platform and tools have supported you as you built the foundation of your business. Helping clients navigate new ventures, answering questions with care, and offering solutions that make day-to-day operations easier are priorities we take seriously. Your trust in us at such an important stage means a great deal.

Thank you for choosing ScalaHosting and for allowing us to be part of your journey. We look forward to continuing to support your growth in the years ahead.

Warm regards,

Gabriella

Catherine V.
CV
Director
Small-Business (50 or fewer emp.)
"Reliable Performance, Outstanding Support and Great Value"
What do you like best about ScalaHosting?

The combination of reliable performance with excellent customer support. Also I find the price is more affordable then many competitors.

The server runs smoothly and has noticeably improved site speed. Migration to a new server was straightforward, and my apps was integrated without much hassle. the support team have been really helpful with permissions and SSL certificate renewals, when auto renewal failed. .

I really like the control panel, which is basically a stripped down cleaner version of Cpanel. It's easy to manage for frequent use, even without deep technical knowledge, which makes day‑to‑day management simple and efficient. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I can't fault much, but the Knowledge base is a bit lacking, as I like to try and fix things myself. Having said that its not really as the support team is excellent, but more tutorials would reduce reliance on them for routine tasks. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Catherine,

Thank you for sharing your experience and for outlining how ScalaHosting's platform fits into your daily workflow. I’m pleased to know that the transition to our environment went smoothly and that your applications were brought online without complications. It’s also encouraging to hear that our team could assist when manual intervention was needed with access settings and certificate renewals.

I’m glad the control panel has made routine administration more manageable and that the overall setup supports your business needs without unnecessary complexity. Your feedback regarding our documentation is very valuable as well. We are continuously working on expanding and improving our knowledge base so customers who prefer a hands-on approach have clearer guidance available, covering not only the basics but also diving into the deeper parts of hosting. Here are some useful links:

SPanel "How to" videos - https://www.youtube.com/@spanel-cloud-platform

ScalaHosting "How to" videos - https://www.youtube.com/playlist?list=PL6VmvMegREf9U1wZdxcEa7L0QFJd_2X35

ScalaHosting knowledge base - https://www.scalahosting.com/kb/

We appreciate your trust in ScalaHosting and your thoughtful comments, and we're happy to know our services have helped you streamline costs while maintaining a dependable setup.

Warm regards,

Gabriella

Gene W.
GW
Administrator / Webmaster
Recreational Facilities and Services
Small-Business (50 or fewer emp.)
"About Time someone came up with a decent price point and support for a VPS System"
What do you like best about ScalaHosting?

I am brand new to the company. Both prior to and right after purchase of their services, they have been very responsive and helpful. I asked a lot of questions prior to purchase as I have several websites I needed to move. They were patient and answered all the questions and follow on questions. Provided me with the links I needed and never let me sit there hanging for 10 mins waiting for an answer. They seem to know their product very well. All 4 techs I have dealt with have had the same baseline knowledge of their product services. Even asking obsure questions did not take long to get an answer. Once I purchased the product their support and demeanor never got worse. If anything it got better. The opening prices are great but even better their regular pricing is better than Dreamhost who I am leaving for Scalahosting.

The interface is fairly straight forward once you figure out the different interfaces. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I was not prepared to pay $16.95 per domain to transfer the domains to Scalahosting. I have 7 domains I am transferring and will now have to wait to transfer a couple domains due to this price. I understand that it also extends the domain registration for 1 additional year however that information should be up front prior to purchase. I did not see it anywhere and I failed to ask about this. I kinda assumed that transferring in the domains would not cost. Gives the feel of nickel and dime tactics. But I have not run into anything like this feeling so I can deal with one time. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Gene,

Thank you for such a detailed and thoughtful review. I truly appreciate you sharing your first impressions with ScalaHosting, and I’m very glad to hear that your initial interactions with our team have been positive, both before and after joining us. Knowing that our colleagues were able to answer even very specific questions and guide you through the early stages means a lot to me, especially when you’re preparing multiple website moves.

I also value your honest feedback regarding domain transfers. You are absolutely right that transparency is important. The transfer fee includes a one-year extension added by the registry, and ScalaHosting is a reseller of domain names; we are not a registrar. I understand how unexpected costs can be frustrating if that detail isn’t noticed upfront. Your comments are helpful and will be shared internally so we can continue improving how this information is presented.

I’m happy to hear that our cloud platform and flexible resource scaling feel like a better match for your needs, and I hope your transition from your previous provider continues to go smoothly as you settle in.

Thank you again for choosing ScalaHosting and for taking the time to leave such constructive feedback.

Warm regards,

Gabriella

DB
Founder
Small-Business (50 or fewer emp.)
"Top-Tier Reliability, Effortless Management, and Excellent Support"
What do you like best about ScalaHosting?

I have been using ScalaHosting’s services since 2016 as part of DRD Solution, and my experience has been consistently positive. What stands out most to me is how ScalaHosting combines reliability, simplicity, and attentive customer care within a single platform. From the outset, the platform’s ease of use is apparent. Managing websites, servers, and resources—even in complex scenarios—is straightforward. The dashboard, SPanel, and the overall user interface are designed to help me accomplish tasks quickly, without having to navigate confusing menus or spend excessive time searching for settings.

I also appreciate how easy it is to get started. Migrating websites, launching VPS instances, configuring SSL certificates, and setting up backups are all smooth processes, free from unnecessary complications. Even more advanced operations, such as scaling resources or deploying business applications, are handled with clarity and efficiency.

The most impressive aspect for me is ScalaHosting’s customer support. Whenever I need assistance, I receive prompt responses from knowledgeable experts who not only resolve issues but also take the time to explain solutions and guide me through the process.

I use ScalaHosting daily for a variety of tasks, including performance monitoring, updates, email management, and deploying new applications. The platform’s reliability and efficiency are crucial for maintaining business continuity, and I have found everything to work consistently well.

Integration with third-party platforms, frameworks, and applications is also seamless. Whether I’m working with WordPress, PHP-based systems, or custom tools, connecting everything is straightforward and hassle-free.

In summary, ScalaHosting offers an ideal combination of features, performance, and authentic customer support, making it a dependable choice for my business needs. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

The pricing can feel slightly high compared to some other hosting providers. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Dharmesh,

Thank you very much for sharing your long-term experience and for trusting ScalaHosting since 2016. It truly means a lot to us to read feedback from partners who rely on our platform daily for their business operations. I’m glad to know that managing websites, servers, and resources has been clear and efficient for you, even when handling more advanced setups.

I’m especially pleased that the onboarding process, migrations, SSL configuration, backups, and resource adjustments have been straightforward and have supported your workflows without unnecessary friction. Hearing that our support team has been able to assist you promptly while also taking the time to explain each step is something we genuinely appreciate, as this approach is central to how we work with our clients.

Thank you as well for your honest note regarding pricing. I understand how cost considerations can be important, and your feedback is valuable as we continue reviewing our offerings and long-term plans.

I’m grateful that ScalaHosting continues to support your daily operations and integrations, and we appreciate your continued confidence in us as a hosting partner.

Warm regards,

Gabriella

Fasil T.
FT
Website manager
Small-Business (50 or fewer emp.)
"Fast, Reliable Hosting with Outstanding Support"
What do you like best about ScalaHosting?

I like that ScalaHosting’s Advanced Shared Hosting gives me fast, stable performance even though it’s shared hosting. My WordPress sites load quickly, uptime has been excellent, and their SPanel makes managing everything simple. The support team is the biggest highlight — they respond fast and actually fix issues instead of giving generic answers. Overall, it feels much more reliable than other shared hosting providers I’ve used. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

There isn’t much to dislike, but if I had to point out something, it’s that the cPanel interface sometimes feels a bit slow during peak hours compared to the rest of the hosting environment. It still works fine, but certain sections take a moment to load. Apart from that occasional lag, my overall experience has been smooth. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Fasil,

Thank you for taking the time to share such a detailed review. I’m really pleased to hear that your WordPress projects are running consistently well on ScalaHosting's Advanced Shared Hosting and that day-to-day administration has been straightforward for you. Knowing that your client sites remain accessible and responsive is exactly what we aim to provide.

I especially appreciate your kind words about our support team. Taking real ownership of an issue and seeing it through to a resolution is something we value, so it’s great to know this has made a difference in your workflow.

Regarding the occasional delays you’ve noticed in the interface during busy periods, thank you for pointing that out. We’re continuously refining our systems to improve overall responsiveness, and feedback like yours helps guide those improvements.

It’s wonderful to know that features such as backups, SSL management, email tools, and migrations have reduced the administrative load for you and allowed you to focus more on development rather than server tasks. We at ScalaHosting are happy to be a dependable part of your setup.

Warm regards,

Gabriella

Lonnie-Ray G.
LG
Owner Founder of FreedomAPI
Small-Business (50 or fewer emp.)
"The best web/server host by far with alot of features"
What do you like best about ScalaHosting?

The Ease of Use of the Entry Cloud cause setting up a website is very easy even nodejs is easy to setup

Thier customer support has always been very good and will be able to fix the problems on the hosting

I use this for about 8 - 9 Sites and each one has done exactly what i needed Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

The only thing i dislike is when i add a new domain or add a subdomain it wont automatically setup the ssl after 24 hours and i have to contact customer support and they have to manually restart the server for that domain or subdomain it would be great if that was something the user could do without customer support Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Lonnie-Ray,

Thank you for taking the time to share your experience with ScalaHosting. I’m glad to hear that getting started with your projects, including Node.js setups, has been straightforward and that managing multiple websites on one platform has met your expectations. It’s also encouraging to know our team has been able to step in and resolve issues whenever assistance was needed.

I appreciate you pointing out the situation with SSL activation for new domains and subdomains. Feedback like this helps us identify where automation and user-level controls can be improved, and I’ve made sure your comments are shared with our technical team for consideration.

Thank you again for your trust and for running so many of your sites with ScalaHosting. We truly value your long-term partnership.

Warm regards,

Gabriella

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Pricing provided by ScalaHosting.

Entry Cloud

$14.95

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$29.95

Managed Cloud #2

$63.95

Managed Cloud #3

$121.95

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