Dovetail Pricing Overview

I cannot imagine going back to how I was analyzing things before. The other repo competitors in this space don't really compare to Dovetail IMO.

The UI looks really modern and inviting.

The global AI search is amazing!

I love the feeds and am super excited for the AI podcasts.

My stakeholders love using Dovetail!

I enjoy the Dovetail community on slack.

The pace of product delivery is great!

The speed of their support team is fantastic as well.

They offered trainings and taxonomy workshops as a part of implementation and that was really helpful. Review collected by and hosted on G2.com.

Initially, trying to figure out the structure of Dovetail and how to use it can be overwhelming.

I wish they would offer more education materials for viewers / consumers of research, vs just researchers.

I wish access levels were more robust.

I wish there was better filtering and logic in place for search.

Their AI tagging and highlighting is really cool, I just wish it was more robust/accurate so it'd be suitable for day to day use.

One thing I wasn't expecting to be difficult but turned out to be lacking are the limitations on managing workspace fields/tags in bulk. For example, lets say I added a country field for each of my interviews and i wanted to go back to my old interviews and assign a country to them. There is no bulk, repository wide way to apply this. You can do it project by project, or interview by interview, but I have 1000+ of these and that would take so much time. This is a problem cause taxonomies change over time and need to adapt in many different ways. Hoping they pay attention to improving this aspect of the product to help make it more scalable.

I wish their PII redaction features weren't exclusive to the highest tier. I know enterprises often need this more, but this is more of an ethical issue than anything. Making it simple to protect participant privacy shouldn't be limited to those who can shell out for the highest priced tier. I think they should repackage this feature in a lower tier, but try to replace it with a new, less essential feature at that enterprise tier. Review collected by and hosted on G2.com.

Laerdal Medical is a sales-led, B2B, global healthcare education organization that collects knowledge about customers, users (learners), and markets from several different sources. Sources that are sometimes behind organizational siloes. Dovetail, with its ease of use and AI-powered enterprise intelligence, is helping create an Insights library that aims to facilitate insights-led decision-making for product development.

Functionalities like Ask Dovetail allow us to tap into years of documented design research covering multiple markets, segments, and customers. Review collected by and hosted on G2.com.

Project folders and organisation could improve. Not being able to have a personalized view of the workspace can make finding projects and general administration more complicated than needed.

Admin channels' resources could also improve, allowing admins to assign channels to specific users or projects could make the administration of resources and cost control way mroe effective. Review collected by and hosted on G2.com.