--- title: Otter.ai Reviews meta\_title: 'Otter.ai Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 502 reviews by the users' company size, role or industry to find out how Otter.ai works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 502 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Otter.ai Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Otter.ai, enabling seamless transcription and effective summarization of discussions. [(121 mentions)](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1799363&qs=pros-and-cons#reviews) Users appreciate the **helpfulness** of Otter.ai for effortless note-taking and easy access to meeting summaries. [(100 mentions)](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1798534&qs=pros-and-cons#reviews) Users value the **high accuracy** of Otter.ai, appreciating its 95% accurate transcripts and speaker recognition capabilities. [(85 mentions)](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1798959&qs=pros-and-cons#reviews) Users appreciate the **quick and accurate transcription** provided by Otter.ai, enhancing productivity and collaboration in meetings. [(85 mentions)](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1794891&qs=pros-and-cons#reviews) Users value the **organized meeting summaries** of Otter.ai that enhance clarity and accessibility of key points. [(84 mentions)](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1799213&qs=pros-and-cons#reviews) Users face **recording issues** with agent participation confusion and occasional transcription failures, leading to manual recordings instead. [(54 mentions)](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1795218&qs=pros-and-cons#reviews) Users experience **accuracy issues** with Otter.ai, especially with accents, background noise, and overlapping conversations. [(48 mentions)](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1796267&qs=pros-and-cons#reviews) Users report **inaccuracy issues** with Otter.ai, especially with quick speech, heavy accents, and multiple speakers. [(42 mentions)](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1799829&qs=pros-and-cons#reviews) Users encounter **AI inaccuracy** with Otter.ai, especially with accents, background noise, and multiple speakers, affecting transcript quality. [(39 mentions)](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1799599&qs=pros-and-cons#reviews) Users note **missing features** in Otter.ai, especially regarding post-meeting summaries and speaker identification reliability. [(38 mentions)](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1795057&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Otter.ai ##### 1. Ease of Use Users appreciate the **ease of use** of Otter.ai, enabling seamless transcription and effective summarization of discussions. [ See 121 mentions ](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1799363&qs=pros-and-cons#reviews) See Related User Reviews ![David Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David Z.") DZ David Z. Small-Business (50 or fewer emp.) 3.5/5 "Great for Centralized Notes, But Faces Tough Competition from Google" What do you like about Otter.ai? It puts all of your meeting notes in one place and we can share meeting notes within the company. It also easlily intgrates in to our Gmail. CK Christine K. Small-Business (50 or fewer emp.) 5.0/5 "Transforms Meetings with Effective Summaries" What do you like about Otter.ai? I use Otter.ai for my meetings so I don't miss any important information. I like that it provides a summary at the end with action items and a general ##### 2. Helpful Users appreciate the **helpfulness** of Otter.ai for effortless note-taking and easy access to meeting summaries. [ See 100 mentions ](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1798534&qs=pros-and-cons#reviews) See Related User Reviews CK Christine K. Small-Business (50 or fewer emp.) 5.0/5 "Transforms Meetings with Effective Summaries" What do you like about Otter.ai? I use Otter.ai for my meetings so I don't miss any important information. I like that it provides a summary at the end with action items and a general ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.5/5 "Great Transcription, But Accent Detection Needs Improvement" What do you like about Otter.ai? Transcription features are great, really enjoyed the browser extension. ##### 3. Accuracy Users value the **high accuracy** of Otter.ai, appreciating its 95% accurate transcripts and speaker recognition capabilities. [ See 85 mentions ](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1798959&qs=pros-and-cons#reviews) See Related User Reviews CK Christine K. Small-Business (50 or fewer emp.) 5.0/5 "Transforms Meetings with Effective Summaries" What do you like about Otter.ai? I use Otter.ai for my meetings so I don't miss any important information. I like that it provides a summary at the end with action items and a general ![Will R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will R.") WR Will R. Small-Business (50 or fewer emp.) 4.5/5 "Great note taking assistant at the doctors office!" What do you like about Otter.ai? It’s usually very good at transcribing the conversation but some technical terms give it difficulty. I use it in a medical context when I go to doctor ##### 4. Transcription Users appreciate the **quick and accurate transcription** provided by Otter.ai, enhancing productivity and collaboration in meetings. [ See 85 mentions ](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1794891&qs=pros-and-cons#reviews) See Related User Reviews SL Shanea L. Small-Business (50 or fewer emp.) 4.0/5 "Silent Meeting Backup with Audio Recording and Transcription" What do you like about Otter.ai? It silently joins meetings you host can act as a backup with audio recording and offer transcription. ![Will R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will R.") WR Will R. Small-Business (50 or fewer emp.) 4.5/5 "Great note taking assistant at the doctors office!" What do you like about Otter.ai? It’s usually very good at transcribing the conversation but some technical terms give it difficulty. I use it in a medical context when I go to doctor ##### 5. Meetings Users value the **organized meeting summaries** of Otter.ai that enhance clarity and accessibility of key points. [ See 84 mentions ](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1799213&qs=pros-and-cons#reviews) See Related User Reviews SL Shanea L. Small-Business (50 or fewer emp.) 4.0/5 "Silent Meeting Backup with Audio Recording and Transcription" What do you like about Otter.ai? It silently joins meetings you host can act as a backup with audio recording and offer transcription. CK Christine K. Small-Business (50 or fewer emp.) 5.0/5 "Transforms Meetings with Effective Summaries" What do you like about Otter.ai? I use Otter.ai for my meetings so I don't miss any important information. I like that it provides a summary at the end with action items and a general ### 5 Cons or Disadvantages of Otter.ai ##### 1. Recording Issues Users face **recording issues** with agent participation confusion and occasional transcription failures, leading to manual recordings instead. [ See 54 mentions ](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1795218&qs=pros-and-cons#reviews) See Related User Reviews ![Will R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will R.") WR Will R. Small-Business (50 or fewer emp.) 4.5/5 "Great note taking assistant at the doctors office!" What do you dislike about Otter.ai? Sometimes it misses words and when you ask it questions about the chat it doesn’t seem as astute as other AI models. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Solid transcription for English meetings, limited for other languages" What do you dislike about Otter.ai? The accuracy drops significantly for non-English languages. Speaker identification can be inconsistent, especially in meetings with more than three pa ##### 2. Accuracy Issues Users experience **accuracy issues** with Otter.ai, especially with accents, background noise, and overlapping conversations. [ See 48 mentions ](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1796267&qs=pros-and-cons#reviews) See Related User Reviews SL Shanea L. Small-Business (50 or fewer emp.) 4.0/5 "Silent Meeting Backup with Audio Recording and Transcription" What do you dislike about Otter.ai? transcription with Caribbean accents are often not as accurate given regional pronunciations of words. ![Will R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will R.") WR Will R. Small-Business (50 or fewer emp.) 4.5/5 "Great note taking assistant at the doctors office!" What do you dislike about Otter.ai? Sometimes it misses words and when you ask it questions about the chat it doesn’t seem as astute as other AI models. ##### 3. Inaccuracy Users report **inaccuracy issues** with Otter.ai, especially with quick speech, heavy accents, and multiple speakers. [ See 42 mentions ](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1799829&qs=pros-and-cons#reviews) See Related User Reviews SL Shanea L. Small-Business (50 or fewer emp.) 4.0/5 "Silent Meeting Backup with Audio Recording and Transcription" What do you dislike about Otter.ai? transcription with Caribbean accents are often not as accurate given regional pronunciations of words. ![Will R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will R.") WR Will R. Small-Business (50 or fewer emp.) 4.5/5 "Great note taking assistant at the doctors office!" What do you dislike about Otter.ai? Sometimes it misses words and when you ask it questions about the chat it doesn’t seem as astute as other AI models. ##### 4. AI Inaccuracy Users encounter **AI inaccuracy** with Otter.ai, especially with accents, background noise, and multiple speakers, affecting transcript quality. [ See 39 mentions ](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1799599&qs=pros-and-cons#reviews) See Related User Reviews SL Shanea L. Small-Business (50 or fewer emp.) 4.0/5 "Silent Meeting Backup with Audio Recording and Transcription" What do you dislike about Otter.ai? transcription with Caribbean accents are often not as accurate given regional pronunciations of words. ![Will R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will R.") WR Will R. Small-Business (50 or fewer emp.) 4.5/5 "Great note taking assistant at the doctors office!" What do you dislike about Otter.ai? Sometimes it misses words and when you ask it questions about the chat it doesn’t seem as astute as other AI models. ##### 5. Missing Features Users note **missing features** in Otter.ai, especially regarding post-meeting summaries and speaker identification reliability. [ See 38 mentions ](https://www.g2.com/products/otter-ai/reviews?filters%5Bsentiment_snippet%5D=1795057&qs=pros-and-cons#reviews) See Related User Reviews ![Will R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Will R.") WR Will R. Small-Business (50 or fewer emp.) 4.5/5 "Great note taking assistant at the doctors office!" What do you dislike about Otter.ai? Sometimes it misses words and when you ask it questions about the chat it doesn’t seem as astute as other AI models. ![Brett S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brett S.") BS Brett S. Small-Business (50 or fewer emp.) 3.0/5 "Fewer Meeting Notes, Handy Transcripts After—Just Not Perfect Yet" What do you dislike about Otter.ai? Other meeting assistants are better with their post-meeting summaries, and even include videos/pictures. ![Kayreal P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kayreal P.") KP Kayreal P. phoophotography Small-Business (50 or fewer emp.) 7/21/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "A Great Time-Saving Tool for Automated Meeting Notes and Summaries with Otter.ai" 5/5 What do you like best about Otter.ai? What I like best about Otter.ai is how seamlessly it handles real-time transcription and generates concise automated summaries. It allows me to stay fully engaged during client calls and meetings without having to worry about taking manual notes. Review collected by and hosted on G2.com. What do you dislike about Otter.ai? What I dislike most is that the transcription accuracy drops when dealing with heavy background noise, multiple speakers talking over each other, or strong accents. It often requires manual editing afterward to fix speaker labels and technical jargon. Review collected by and hosted on G2.com. What problems is Otter.ai solving and how is that benefiting you? Otter.ai solves the problem of distraction and missed details during meetings by taking automatic real-time notes and generating summaries. This benefits me by letting me stay fully present during client discussions, knowing I will have a searchable transcript and clear action items to reference later. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Muzammil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muzammil M.") MM Muzammil M. Founder – Muzammil Graphic | Interior and Graphic Designer | Transforming Spaces and Brands Visually Graphic Design Small-Business (50 or fewer emp.) 6/27/2026 "Effortless Meeting Notes with Searchable Transcripts and Action Items" 5/5 What do you like best about Otter.ai? Otterai makes it much easier to keep track of meetings without taking notes manually. I can review transcripts later, search for important discussions, and check action items whenever I need them. It helps me stay focused during meetings instead of worrying about writing everything down. Review collected by and hosted on G2.com. What do you dislike about Otter.ai? The transcription is good most of the time, but it can struggle with multiple people speaking at once or strong accents. I usually need to make a few corrections before sharing the final notes. Review collected by and hosted on G2.com. What problems is Otter.ai solving and how is that benefiting you? Otterai solves the problem of missing important information during meetings. Instead of relying on handwritten notes or memory, I have a searchable transcript and summary to refer back to. This saves time, improves follow-ups, and helps me stay organized after every meeting. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerSource: G2 invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") UO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 7/11/2026 "Otter.ai Boosts Productivity with Real-Time Transcription and Automatic Summaries" 4.5/5 What do you like best about Otter.ai? What I like most about Otter.ai is its real-time meeting transcription and automatic note-taking. It captures conversations accurately, allowing me to focus on the discussion instead of manually taking notes. Real-time transcription with speaker identification.Automatic meeting summaries and key highlights. Searchable transcripts that make it easy to find important discussions. Integration with popular video conferencing platforms. Ability to share meeting notes and collaborate with team members. For me, the most valuable feature is the automatic transcription and summaries. After a meeting, I can quickly review the key decisions, action items, and discussions without replaying the entire recording or relying on handwritten notes. The biggest benefit is improved productivity. Otter.ai reduces the effort involved in documenting meetings, improves knowledge sharing, and ensures that important details and action items are not missed. Review collected by and hosted on G2.com. What do you dislike about Otter.ai? The biggest drawback is accuracy in technical meetings. During engineering discussions filled with API names, code snippets, and product-specific terminology, I often need to review and correct parts of the transcript before sharing it with the team. Speaker identification isn't always accurate, especially when multiple people speak over one another. Transcription quality can drop in meetings with background noise, strong accents, or poor audio quality. Technical terms, product names, and abbreviations sometimes require manual correction. Review collected by and hosted on G2.com. What problems is Otter.ai solving and how is that benefiting you? Otter.ai solves the problem of manual note-taking during meetings by automatically transcribing conversations and generating searchable meeting notes. This allows participants to stay engaged in discussions instead of trying to capture every detail. Automatically records and transcribes meetings in real time. Generates searchable transcripts and meeting summaries. Captures action items and important discussion points. Reduces the need for manual note-taking. Makes it easy to share meeting records with team members who couldn't attend. In my day-to-day work, I use Otter.ai during sprint planning, client calls, technical discussions, and requirement-gathering sessions. Instead of worrying about missing important information, I can focus on the conversation and refer back to the transcript whenever needed. The biggest benefit is improved productivity and accuracy. Otter.ai saves time, creates a reliable record of meetings, and helps ensure that decisions, action items, and technical discussions are documented and easily accessible for the entire team. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Pratiksha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pratiksha S.") PS Pratiksha S. Senior Software Engineer Mid-Market (51-1000 emp.) 3/29/2026 "Efficient Transcription, Keeps Work Organized." 5/5 What do you like best about Otter.ai? - Otter.ai automatically transcribes meetings and converstaions, saving me hours of taking note-taking every week. - I can highlight key points, add comments, and easily share transcripts with my team, which keeps everyone on the same page. - The serach feature helps me quickly find past topics, and i even use it to record personal ideas or reminders. - Very helpful in interview processes. Review collected by and hosted on G2.com. What do you dislike about Otter.ai? - Transcriptions are not always accurate, requires manual corrections. Improving accuracy for these cases would save time. - Processing very long recordings can be slow. Faster handling of large files would improve efficiency. Review collected by and hosted on G2.com. What problems is Otter.ai solving and how is that benefiting you? Problem before Otter.ai - Spending a lot of time taking notes during meetings and sometimes missing important details. Solution - Otter.ai automatically transcribes meetings and conversations in real time. Benefits - I can focus on distractions instead of writing notes, and always have a full transcript to refer back to. Result - Saves hours every week, improves team communication, and ensures no important information is missed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Hawa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hawa L.") HL Hawa L. HR Outsourcing Consultant Small-Business (50 or fewer emp.) 4/21/2026 "Otter Makes Meeting Summaries and Key Highlights Effortless" 4.5/5 What do you like best about Otter.ai? I love how otter records the meeting summarizes it and also if you ask it to it will highlight the key points of the meeting. It also has a timestamp of what was said and by who. Review collected by and hosted on G2.com. What do you dislike about Otter.ai? i would say in meetings with multiple people, Otter can struggle to distinguish between voices. It might mislabel speakers or treat one person as two, which makes reviewing the transcript confusing sometimes. Review collected by and hosted on G2.com. What problems is Otter.ai solving and how is that benefiting you? It is a time management tool for me and also makes my job a lot easier, I don't have to take notes, I can depend on otter to do so. I can also search by keywords and if you miss a meeting employees can scan through the transcript to see what they missed. Review collected by and hosted on G2.com. Show More 5/12/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jay G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jay G.") JG Jay G. Safety Manager Small-Business (50 or fewer emp.) 3/10/2026 "Otter.ai Streamlines Meeting Minutes with Clear Summaries and Action Items" 4.5/5 What do you like best about Otter.ai? When I was running meetings with multiple people, keeping track of everything discussed for the meeting minutes was becoming increasingly difficult. Using Otter.ai to record the meetings, distinguish between different speakers, and generate summaries with clear action items has streamlined my workflow. It’s now much easier to stay on top of what was said and what needs to happen next, and I can work more efficiently as a result. With Otter.ai's ability to manage vocabulary, I was able to insert various terms and nicknames that we use in house, and Otter was quickly able to learn these words, eliminating further transcript editing. Review collected by and hosted on G2.com. What do you dislike about Otter.ai? I’ve noticed that when I use Otter.ai during conference talks, it doesn’t always distinguish clearly between different speakers. It also frequently assigns the wrong name to a voice, so I end up spending more time than I’d like going back and editing the transcript. Review collected by and hosted on G2.com. What problems is Otter.ai solving and how is that benefiting you? By eliminating the manual input of meeting minutes, and having to have an admin in each conference call for the sole purpose of recording meeting minutes, we have allowed our admin team to become more efficient with their time. We have also been able to use the recordings and generated summaries to help with follow up on certain action items, ensuring that all team members are fully aware of their assigned tasks, eliminating team members from forgetting or not knowing the action items assigned. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Anders C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anders C.") AC Anders C. Social Media Manager Consumer Services Enterprise (\> 1000 emp.) 5/23/2026 "Otter Saves Hours with Zoom Transcripts and Searchable Quotes" 5/5 What do you like best about Otter.ai? I appreciate that Otter automatically connects with us for our content sprints every week via Zoom calls. I can extract verbatim quotes for LinkedIn carousels and TikTok scripts without having to re-watch. This saves me an average of three hours per week with a searchable transcript. Review collected by and hosted on G2.com. What do you dislike about Otter.ai? The speaker identification defaults to "Speaker 1" whenever our freelance writers join from their phones. In addition, any overlap in brainstorming sessions results in cluttered transcripts. Review collected by and hosted on G2.com. What problems is Otter.ai solving and how is that benefiting you? Otter helps with the details we tend to miss in rapid-fire meetings. We always have summaries and action points from our meetings on hand. This enables accurate scheduling and ensures no important information slips through the cracks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite KA Kent A. Finance and Budget Coordinator Small-Business (50 or fewer emp.) 5/28/2026 "User-Friendly​ Intuitive Interface and Excellent Transcription Features, and Intuitive" 5/5 What do you like best about Otter.ai? I highly recommend Otter AI. From the very beginning, I found the platform incredibly user-friendly and intuitive. The outputs are fantastic—it automatically generates clear summaries, pros and cons lists, and actionable items. Additionally, it provides the full audio recording complete with minute-by-minute timestamps. It is truly an exceptional program. Review collected by and hosted on G2.com. What do you dislike about Otter.ai? However, there are a few drawbacks. First, its use may be restricted or prohibited in certain environments. Second, the generated summaries occasionally omit crucial details that need to be captured. Review collected by and hosted on G2.com. What problems is Otter.ai solving and how is that benefiting you? ​Key benefits and solutions provided by Otter AI: - ​Structures raw information into clear action items. ​- Acts as a reliable backup for overlooked or misremembered details. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jerome B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerome B.") JB Jerome B. Student and nerd Research Small-Business (50 or fewer emp.) 10/21/2025 "A Must-Have for Note-Taking Efficiency" 4.5/5 What do you like best about Otter.ai? I use Otter.ai for note-taking and appreciate its ability to capture important details like time and date. I also like that I can ask Otter questions about something, and it can answer the questions, which aids in my note-taking process. The initial setup was easy enough due to having assistance with the installation. I rate Otter.ai 9 out of 10. Review collected by and hosted on G2.com. What do you dislike about Otter.ai? What could be improved in Otter.ai is that sometimes Otter.ai will misspell words, which can be a problem because it can cause the a.i to get a question wrong? Review collected by and hosted on G2.com. What problems is Otter.ai solving and how is that benefiting you? I use Otter.ai for note-taking, capturing important details like time and date of important information like exams, or quizzes. It also answers my questions I might have regarding a topic, aiding in the note-taking process. Review collected by and hosted on G2.com. Show More 4/10/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") UC Verified User in Computer & Network Security Mid-Market (51-1000 emp.) 7/14/2026 "Otter.ai’s Real-Time Transcription Accuracy Is a Productivity Game-Changer" 5/5 What do you like best about Otter.ai? "What I like best about Otter.ai is its exceptional accuracy in real-time transcription, which has been a complete game-changer for my productivity. The ability to automatically generate accurate meeting notes allows me to stay fully engaged during conversations instead of worrying about manual note-taking. It easily handles different accents and speakers, and the search functionality makes finding specific keywords or action items within long transcripts incredibly fast and efficient. This tool has significantly improved the way we document and follow up on project discussions, ensuring that no critical information is ever missed." Review collected by and hosted on G2.com. What do you dislike about Otter.ai? "While the transcription accuracy is generally high, I do occasionally find that Otter.ai struggles with complex technical terminology or when multiple people are speaking over each other simultaneously in a meeting. In those specific scenarios, the transcription can become slightly muddled, requiring me to go back and manually edit the text for complete clarity. Additionally, it would be a significant improvement if the tool could more consistently distinguish between speakers when the audio quality is not optimal. These small hurdles in the transcription process mean that I still need to perform a quick review of the generated notes to ensure total accuracy." Review collected by and hosted on G2.com. What problems is Otter.ai solving and how is that benefiting you? "Otter.ai solves the problem of information loss during meetings and the time-consuming nature of manual note-taking. Before using it, our team struggled to keep track of detailed discussions and action items, which often led to misunderstandings or missed tasks. Since implementing Otter.ai, we can focus entirely on the conversation while the AI handles accurate, real-time transcription. The benefit is twofold: we have a searchable, permanent record of every meeting, and we have saved hours each week that were previously spent typing up notes. This has significantly streamlined our project follow-ups and improved team alignment on key decisions." Review collected by and hosted on G2.com. 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