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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

6 months

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Claap Reviews (362)

Reviews

Claap Reviews (362)

4.7
362 reviews

Pros & Cons

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Audie C.
AC
Senior Process Executive
Mid-Market (51-1000 emp.)
"Claap Review"
What do you like best about Claap?

CLAAP helps teams stay organized by automatically summarizing meetings and highlighting key takeaways. It makes it easy to review discussions, track action items, and stay aligned without needing to watch full recordings. There is a short learning curve at the beginning, but once familiar, it greatly improves productivity and makes follow-ups more efficient. Review collected by and hosted on G2.com.

What do you dislike about Claap?

One downside of CLAAP is the initial learning curve, especially for first-time users of AI meeting tools. Some summaries may also need light editing to better match context or tone. Additionally, navigating certain features can feel slightly overwhelming at first until you get used to the platform. Review collected by and hosted on G2.com.

SP
Full stack developer
Mid-Market (51-1000 emp.)
"Effortless Team Communication and Time-Saving Features"
What do you like best about Claap?

Claap makes it easy for teams to communicate without always needing meetings. You can fastest record short videos, leave comments at exact moments, and get automatic summaries, which saves a lot of time. Everything is simple to use and easy to understand. It helps teams stay updated even if they’re in different time zones and fits smoothly into their normal day to day work. Review collected by and hosted on G2.com.

What do you dislike about Claap?

Some advanced features and integrations are only available on their plans. Also, once in a while, videos can take a linger to upload or process, and AI summaries might miss a few small details, so its a good idea to fastest review them. Review collected by and hosted on G2.com.

AN
Senior Data Architect
Information Technology and Services
Mid-Market (51-1000 emp.)
"Intuitive, Time-Saving, and Seamless—Claap Rocks !"
What do you like best about Claap?

From my experience, Claap has proven to be an outstanding tool for recording meetings. I have been using it for the past two and a half years, and one of the aspects I find most valuable is how it supports both note-taking and meeting recordings. I really appreciate that it helps me recall important details by summarizing conclusions and generating bullet points. The integration with Google Calendar is especially convenient, as it automatically displays recordings and saves me a significant amount of time. For me, Claap is extremely helpful because it preserves what matters most: my time. Setting it up was simple, and although we previously used Calendly for some tasks, Claap now manages everything we require. Also, I am very pleased and satisfied with the support I have received. Also, I feel the The AI summaries are actually quite accurate and help me keep track of key action items and next steps. which has helped our organisation to decrease the dependencies by 35 % as well as decreasing the complexities of projects, we used. Review collected by and hosted on G2.com.

What do you dislike about Claap?

I dont see any cons using Claap they are doing really well in terms of services, work , as well as support hence no issue. Review collected by and hosted on G2.com.

Sren D.
SD
Internal Solutions Consultant
Small-Business (50 or fewer emp.)
"Big time-saver for remote teams with accurate AI"
What do you like best about Claap?

I've been using Claap pretty much every week for the past several months mostly for recording team meetings, quick screen shares for async updates, and those AI summaries that pull out the key stuff.

Honestly, the best part for me is how fast it turns a rambling 45-minute call into something actually useful. The AI does a solid job spotting action items, decisions, and main takeaways most of the time, and it's saved me (and the team) hours of going back through recordings or trying to remember who said what.

I also really appreciate the async side of it. I can just drop a link in Slack, and people jump right to the parts they care about, add comments on the timeline, or even reply with their own quick video. It's way less disruptive than pulling everyone into yet another live meeting. Plus, for things like demoing a new feature or giving feedback on a design, I just record my screen and face no need to book time on calendars. Review collected by and hosted on G2.com.

What do you dislike about Claap?

It's not perfect, though. Transcription can get messy if someone's got a strong accent or if a few people talk over each other like in our brainstorming sessions, it sometimes misses words or mixes up speakers.

The AI summaries are usually spot-on, but every now and then they'll lump unrelated points together or skip over some subtle context that mattered in the discussion.

The interface is straightforward overall, but digging up older claaps or switching between different team channels/workspaces can feel a little clunky with extra clicks. Exporting isn't super flexible either I'd love easier one-click options to push summaries straight into Notion or Google Docs.

And on mobile, it's okay for quick playback, but commenting or navigating feels laggy compared to the desktop app. Definitely room for improvement there. Review collected by and hosted on G2.com.

Marwen M.
MM
We were a large enterprise organization, with tens of thousands of users globally across multiple regions and business units when using Microsoft Intune Enterprise Application Management.
Small-Business (50 or fewer emp.)
"Empowers Effective Communication with Video Context"
What do you like best about Claap?

I like that Claap respects attention, allowing me to communicate with context and nuance without forcing everyone into a meeting. It helps me explain things once properly, and people can engage when they're focused. I appreciate how Claap turns recorded quick videos into summaries, action items, and a shared record that can be revisited, especially for async work. Claap resolves the communication decay problem by providing a stable form for conversations: a video, a clear summary, and concrete action items, which reduces friction and rework. I enjoy using video as the foundation for sharing ideas, as it keeps the tone, emphasis, and reasoning intact, avoiding the flatness of text. Time-based commenting helps keep discussions grounded in the context of the original video. Review collected by and hosted on G2.com.

What do you dislike about Claap?

Claap gets the fundamentals right, but a few things could be better. The AI summaries are helpful, not flawless. In more complex or fast-paced conversations, some nuance still gets flattened, so I don’t treat them as truth — more like a strong first draft that occasionally needs a human pass. Navigation can also feel a bit heavy once you have a lot of videos. When a workspace grows, finding the right Claap quickly could be smoother, especially across older content. Review collected by and hosted on G2.com.

krishna  J.
KJ
Marketing
Marketing and Advertising
Small-Business (50 or fewer emp.)
""Easy to use AI meeting notes with a simple dashboard""
What do you like best about Claap?

I love Clapp dashboard it is very simple and clean looks. I am new user but its only took two minutes to create account with my Gmail. Even on the free plan, I can see there are many options for recording meeting which is very helpful for my work later. Review collected by and hosted on G2.com.

What do you dislike about Claap?

I had a hard time when i connecting my Google calendar because it kept asking me to upgrade to pro subscription. The Connect Calendar box also stayed on my screen even after i saved my settings. I wish that the free version made more clear that basic sync is actually working. Review collected by and hosted on G2.com.

Praney M.
PM
Product Design Manager 2
Small-Business (50 or fewer emp.)
"A powerful async meeting tool with accurate AI summaries and great collaboration features"
What do you like best about Claap?

I’ve been using Claap for a few months now, mainly for meeting recordings, async walkthroughs, and AI-generated summaries. The thing I like most is how quickly it turns long meetings into clean, structured notes. The action items, key decisions, and highlights are almost always accurate, which saves my team a huge amount of time.

I also love how simple it is to share a Claap link with teammates they can jump to specific moments, leave comments directly on the timeline, and collaborate asynchronously without needing another meeting. It feels much faster and more lightweight than traditional meeting tools.

The screen and video capture feature is also extremely helpful for documenting processes or giving feedback without scheduling another call. Review collected by and hosted on G2.com.

What do you dislike about Claap?

While Claap is excellent overall, there are a few things that could be better. The transcription quality drops whenever someone has an accent or when multiple people talk at the same time. Sometimes the AI summary misses nuanced discussion points or groups unrelated thoughts together.

The UI is clean, but a bit too minimal in some areas finding older recordings or navigating between workspaces sometimes takes extra clicks. I’ve also noticed that exporting summaries or notes isn’t as flexible as I’d like. A direct export to Notion or Google Docs would be great.

Finally, the mobile experience can improve. Playback and commenting feel slower on mobile compared to desktop. Review collected by and hosted on G2.com.

Rushikesh G.
RG
Associate System Engineer
Computer & Network Security
Mid-Market (51-1000 emp.)
"Helpful Tool for Sharing Quick Video Updates"
What do you like best about Claap?

I like most about Claap it is very easy it makes sharing fast and quick video updates. Instead of long meetings or writing long big messages, I can just record a short video clip and explain things clearly in that video.and comments and timestamped feedback has also help me and my team to stay aligned without going back and forth. overall, it makes communication faster and a lot more clear and easy Review collected by and hosted on G2.com.

What do you dislike about Claap?

claap is really good overall, but there are a few things that could be changed. The video processing can be slow at times, especially when the video is little bit longer. The user interface is clean but some options feel hidden, so it takes a lot much time to find what you need. and i also feel that the integrations could be smoother. none of these are big issues but they do slow things once in a while. Review collected by and hosted on G2.com.

Firdavs S.
FS
Owner/Founder
Small-Business (50 or fewer emp.)
"Streamlined Team Communication, User-Friendly Interface"
What do you like best about Claap?

I like Claap's user interface a lot. When I first logged into Claap, it was very easy to get used to, and the features were comfortable to leverage. The interface is compelling. Also, the initial setup was easy, pretty comfortable, and user-friendly, making it straightforward to use. Claap takes away the hassle of organizing online meetings, eliminating the need for video calls while still helping my team connect and make aligned decisions. Review collected by and hosted on G2.com.

What do you dislike about Claap?

I think they should work on their support because, you know, sometimes it takes a bit longer than expected to respond to my support tickets. Review collected by and hosted on G2.com.

Aditya D.
AD
Network Engineers
Computer Software
Small-Business (50 or fewer emp.)
"Best tool for cutting down unnecessary meetings"
What do you like best about Claap?

What I appreciate most about Claap is how simple it is to quickly record something and share it with my team. As a marketer at TaloWiz, I use Claap several times a week to send demo walkthroughs or campaign ideas. The ability to comment on specific timestamps is especially helpful, since my teammates can respond directly to those moments rather than scheduling another call. This feature really saves us time and helps keep our communication clear. Review collected by and hosted on G2.com.

What do you dislike about Claap?

Occasionally, longer recordings require extra time to process, which can slow down my workflow. I’ve also observed that the transcript accuracy drops when speakers talk quickly or speak over each other. Additionally, when I accumulate a lot of videos, the library becomes somewhat cluttered, and I find myself wishing there were better options for organizing them. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

6 months

Average Discount

17%

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Claap Features
Templates
Scheduling
Agenda
Minutes
Notes
Digital Workspace
Task Delegation
Participant Email
Meeting Analytics
Screen Capture
Video Capture
Image Editor
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Claap
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