--- title: Fireflies.ai Reviews meta\_title: 'Fireflies.ai Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 752 reviews by the users' company size, role or industry to find out how Fireflies.ai works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 752 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- ### Fireflies.ai Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **accurate real-time transcription** of Fireflies.ai, making meeting management seamless and efficient. [(102 mentions)](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1497448&qs=pros-and-cons#reviews) Users love the **ease of use** of Fireflies.ai, finding it simple to configure and highly accurate. [(89 mentions)](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1497342&qs=pros-and-cons#reviews) Users appreciate the **high accuracy** of Fireflies.ai's transcription, enhancing comprehension and ease of use significantly. [(86 mentions)](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1491836&qs=pros-and-cons#reviews) Users love the **time-saving features** of Fireflies.ai, transforming their productivity during video meetings effortlessly. [(84 mentions)](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1496385&qs=pros-and-cons#reviews) Users appreciate the **high accuracy** of Fireflies.ai transcripts, noting significant improvements over previous transcription tools. [(78 mentions)](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1491861&qs=pros-and-cons#reviews) Users note occasional **AI inaccuracy** , such as misidentifying action items, but find it manageable overall. [(39 mentions)](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1495289&qs=pros-and-cons#reviews) Users struggle with **navigation and privacy concerns** regarding meeting management, affecting their overall experience with Fireflies.ai. [(32 mentions)](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1492547&qs=pros-and-cons#reviews) Users find Fireflies.ai to be **expensive** , especially for personal use and additional AI features required. [(26 mentions)](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1491692&qs=pros-and-cons#reviews) Users express concerns about **AI limitations** regarding data transparency, privacy, and the need for improved functionality. [(23 mentions)](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1492454&qs=pros-and-cons#reviews) Users find the **poor summarization** of Fireflies.ai complicates sharing and editing meeting notes effectively. [(21 mentions)](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1496400&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Fireflies.ai ##### 1. AI Summary Users highlight the **accurate real-time transcription** of Fireflies.ai, making meeting management seamless and efficient. [ See 102 mentions ](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1497448&qs=pros-and-cons#reviews) See Related User Reviews ![Harjoth S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harjoth S.") HS Harjoth S. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Meeting Summaries, Needs Transcription Accuracy" What do you like about Fireflies.ai? I use Fireflies.ai to record, transcribe, and summarize my meetings automatically. I like the AI-generated meeting summaries the most because they hel ![Prashant N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prashant N.") PN Prashant N. Enterprise (\> 1000 emp.) 3.0/5 "Great AI Note-Taking, But Needs Better Integrations" What do you like about Fireflies.ai? This is a very good AI-powered note-taking application that offers enhanced context enrichment and delivers significantly improved voice-to-text summa ##### 2. Ease of Use Users love the **ease of use** of Fireflies.ai, finding it simple to configure and highly accurate. [ See 89 mentions ](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1497342&qs=pros-and-cons#reviews) See Related User Reviews ![Harjoth S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harjoth S.") HS Harjoth S. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Meeting Summaries, Needs Transcription Accuracy" What do you like about Fireflies.ai? I use Fireflies.ai to record, transcribe, and summarize my meetings automatically. I like the AI-generated meeting summaries the most because they hel ![Morgan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Morgan R.") MR Morgan R. 0.0/5 "Terrible Transition from Free to Paid, Awful Customer Service" What do you like about Fireflies.ai? I had a great experience using Fireflies.ai on the free app, which is why I initially decided to sign up for the pro account. When I used the free ver ##### 3. Transcription Users appreciate the **high accuracy** of Fireflies.ai's transcription, enhancing comprehension and ease of use significantly. [ See 86 mentions ](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1491836&qs=pros-and-cons#reviews) See Related User Reviews ![Harjoth S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harjoth S.") HS Harjoth S. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Meeting Summaries, Needs Transcription Accuracy" What do you like about Fireflies.ai? I use Fireflies.ai to record, transcribe, and summarize my meetings automatically. I like the AI-generated meeting summaries the most because they hel ![Prashant N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prashant N.") PN Prashant N. Enterprise (\> 1000 emp.) 3.0/5 "Great AI Note-Taking, But Needs Better Integrations" What do you like about Fireflies.ai? This is a very good AI-powered note-taking application that offers enhanced context enrichment and delivers significantly improved voice-to-text summa ##### 4. Time-saving Users love the **time-saving features** of Fireflies.ai, transforming their productivity during video meetings effortlessly. [ See 84 mentions ](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1496385&qs=pros-and-cons#reviews) See Related User Reviews ![Joanna J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joanna J.") JJ Joanna J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Meeting Summaries, Needs Better Language Recognition" What do you like about Fireflies.ai? I love using Fireflies.ai to record my meetings because it eliminates the need for me to take notes during them, significantly saving me time and allo ![John O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John O.") JO John O. Small-Business (50 or fewer emp.) 5.0/5 "Excellent Summary Recording" What do you like about Fireflies.ai? I would love to use it. I got the summary: It automatically records a webinar that is scheduled in Google Calendar. Save Time! ##### 5. Transcripts Users appreciate the **high accuracy** of Fireflies.ai transcripts, noting significant improvements over previous transcription tools. [ See 78 mentions ](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1491861&qs=pros-and-cons#reviews) See Related User Reviews ![Harjoth S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harjoth S.") HS Harjoth S. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Meeting Summaries, Needs Transcription Accuracy" What do you like about Fireflies.ai? I use Fireflies.ai to record, transcribe, and summarize my meetings automatically. I like the AI-generated meeting summaries the most because they hel ![April F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "April F.") AF April F. Small-Business (50 or fewer emp.) 5.0/5 "Accurate Transcriptions and Insightful Summaries Make Meetings Effortless" What do you like about Fireflies.ai? The transcriptions are accurate, the summaries are detailed, specific, and on point - and I love being able to "ask fred" when I need a very specific ### 5 Cons or Disadvantages of Fireflies.ai ##### 1. AI Inaccuracy Users note occasional **AI inaccuracy** , such as misidentifying action items, but find it manageable overall. [ See 39 mentions ](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1495289&qs=pros-and-cons#reviews) See Related User Reviews ![Harjoth S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harjoth S.") HS Harjoth S. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Meeting Summaries, Needs Transcription Accuracy" What do you dislike about Fireflies.ai? Sometimes the transcriptions are totally wrong and change the correct meaning of the things discussed in the meeting. ![Karthikeyan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karthikeyan L.") KL Karthikeyan L. Small-Business (50 or fewer emp.) 4.0/5 "Efficient Note-Taking, Needs Better Transcription" What do you dislike about Fireflies.ai? Their video recording feature and transcription - needs some improvement ##### 2. Meeting Management Users struggle with **navigation and privacy concerns** regarding meeting management, affecting their overall experience with Fireflies.ai. [ See 32 mentions ](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1492547&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "Horrible tool that forces you to sign up to view meeting notes." What do you dislike about Fireflies.ai? I do not like this product at all. It forces you to sign up and turn it on and go through 17 different screens and turn it on and make it join every o ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 5.0/5 "Good tool for transcribing coaching sessions" What do you dislike about Fireflies.ai? I find it hard to navigate the website. Also if I don't have it set to automatically invite Fred@Fireflies AI to meetings, I have trouble getting Fred ##### 3. Expensive Users find Fireflies.ai to be **expensive** , especially for personal use and additional AI features required. [ See 26 mentions ](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1491692&qs=pros-and-cons#reviews) See Related User Reviews ![Morgan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Morgan R.") MR Morgan R. 0.0/5 "Terrible Transition from Free to Paid, Awful Customer Service" What do you dislike about Fireflies.ai? I find the customer service experience with Fireflies.ai shockingly bad. I set everything up so it would join all of my meetings automatically, and it ![Jalal Haider M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jalal Haider M.") JM Jalal Haider M. Small-Business (50 or fewer emp.) 1.5/5 "Too Expensive Compared to Feature-Rich Free Alternatives" What do you dislike about Fireflies.ai? expensive; competitors have many free features that it doesn't offer. I liked Fathom instead of this. ##### 4. AI Limitations Users express concerns about **AI limitations** regarding data transparency, privacy, and the need for improved functionality. [ See 23 mentions ](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1492454&qs=pros-and-cons#reviews) See Related User Reviews ![Paula L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paula L.") PL Paula L. Mid-Market (51-1000 emp.) 5.0/5 "Fireflies AI is hands-down the best notetaker I’ve ever used." What do you dislike about Fireflies.ai? The AI credits. Wish there were more available for the Pro Plan or that some features didn't cost credits. ![Ken S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ken S.") KS Ken S. Mid-Market (51-1000 emp.) 5.0/5 "A quality of life change that totally revamps meetings" What do you dislike about Fireflies.ai? I wouldn't call them downsides as much as places where they can be improved. But obviously, the ai can't identify a speaker unless the speaker ide ##### 5. Poor Summarization Users find the **poor summarization** of Fireflies.ai complicates sharing and editing meeting notes effectively. [ See 21 mentions ](https://www.g2.com/products/fireflies-ai/reviews?filters%5Bsentiment_snippet%5D=1496400&qs=pros-and-cons#reviews) See Related User Reviews ![Joanna J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joanna J.") JJ Joanna J. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Meeting Summaries, Needs Better Language Recognition" What do you dislike about Fireflies.ai? I have a problem with notes when I have various meetings in various languages - it will be much easier when Fireflies.ai recognizes the meeting langua TL Theo L. Mid-Market (51-1000 emp.) 5.0/5 "The end of meeting anxiety." What do you dislike about Fireflies.ai? Summaries occasionally too general and miss important details or the nuance created by them - Fred the AI tool helps recover some of this without havi ## Top-Rated Alternatives [ ![Fathom](https://images.g2crowd.com/uploads/product/hd_favicon/041fb40aaa8c9360ddee9abbf33aea96/fathom-video.svg "Fathom") Fathom 5/5(6,986) ](https://www.g2.com/products/fathom-video/reviews) [ ![tl;dv](https://images.g2crowd.com/uploads/product/hd_favicon/34699fd352a65bf7c614afe71f29a710/tl-dv.svg "tl;dv") tl;dv 4.7/5(530) ](https://www.g2.com/products/tl-dv/reviews) [ ![Otter.ai](https://images.g2crowd.com/uploads/product/hd_favicon/e2c6ddc2cf31eda4e6b99b9b3f133287/otter-ai.svg "Otter.ai") Otter.ai 4.4/5(502) ](https://www.g2.com/products/otter-ai/reviews) [ View All Alternatives ](https://www.g2.com/products/fireflies-ai/competitors/alternatives) ![Pasi R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pasi R.") PR Pasi R. Head of Sales Small-Business (50 or fewer emp.) 7/2/2026 "Fireflies Keeps Me 100% Present—Accurate Summaries, Simple UI, Seamless CRM Integration" 4.5/5 What do you like best about Fireflies.ai? my experience with Fireflies because, as a salesperson, it has completely changed how I do my job. My absolute highest priority during a meeting is to focus entirely on the client—watching how they say things and reading the room. Before Fireflies, I was always distracted by trying to scribble down notes. Now, I can be 100% present in the conversation, which is honestly priceless to me. The AI features are probably the best part. The way it summarizes the meetings and captures the actual meaning of what was said is incredibly accurate. It automatically creates tasks and outlines exactly what needs to be done next, which cuts out all that time-consuming, administrative busywork that used to clog up my day. On top of that, the UI is super simple, very clear, and easy to use, even if you aren’t a tech person. But the real game-changer for me is how seamlessly it integrates with our CRM. Performance-wise, it couldn't be better. Everything is always instant—no delays and no slowdowns whatsoever. When it comes to pricing, it’s not exactly cheap, but it’s not the most expensive either, so it's really good value for what you get. I actually haven't even needed to use their support because the onboarding was so simple for our entire internal team to get through. If you want to stop worrying about note-taking and actually focus on your clients, I can’t recommend it enough. Review collected by and hosted on G2.com. What do you dislike about Fireflies.ai? Maybe the data you sync to the CRM coud be easier to modify, as after a while, you want to tweak the reports of fhe meetings and maybe add some action items too (this might be there, just haven't spent enough time with the settings as it works so well of the box) Review collected by and hosted on G2.com. What problems is Fireflies.ai solving and how is that benefiting you? Before Fireflies, I struggled to stay present with clients because I was too distracted trying to take accurate notes. Now, I can focus 100% on how the client speaks and reads the room, while the AI automatically handles the summaries and tasks. This seamless CRM integration and instant performance have eliminated hours of manual data entry every week, turning administrative busywork into pure selling time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Denis M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denis M.") DM Denis M. HR Product Manager | Talent Acquisition Partner Mid-Market (51-1000 emp.) 5/5/2026 "Great Automated Summaries, Seamless Slack/CRM Sync, and a Lifesaving Global Search" 4/5 What do you like best about Fireflies.ai? The automated meeting summaries and action-item extraction are absolutely fantastic. They eliminate the need for anyone to take manual notes during client calls or internal team syncs, which means everyone can stay fully present in the conversation. I also really appreciate how seamlessly it fits into our existing tech stack: it automatically pushes meeting recaps straight to our Slack channels and logs transcripts into our CRM. On top of that, the global search feature — which lets you find specific spoken words across months of past meetings — is a total lifesaver. Fireflies MCP + ChatGPT Agents is insane combo for productivity Review collected by and hosted on G2.com. What do you dislike about Fireflies.ai? The bot’s auto-join behavior can feel pretty aggressive by default. If you’re not extremely careful with your calendar permissions and your Fireflies dashboard settings, it may end up joining private 1-on-1s meetings uninvited, which can be awkward. On the flip side, there are also times when the bot doesn’t join a meeting at all, and there’s no clear reason why. And while the transcription engine is generally very accurate, it still struggles a lot with heavy accents or when multiple people talk over each other Review collected by and hosted on G2.com. What problems is Fireflies.ai solving and how is that benefiting you? It solves the huge problem of lost context and the constant “who agreed to do what?” that comes up after long meetings. We use it to keep a searchable, permanent archive of all our video and audio calls, so it’s easy to look back and confirm decisions. The biggest benefit for us is better focus during meetings and clear, reliable traceability of action items, without having to dedicate human resources to manual documentation Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Çağrı P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Çağrı P.") ÇP Çağrı P. Founder & CEO Small-Business (50 or fewer emp.) 4/28/2026 "Fast, Accurate Transcription for Voice Notes and Meetings" 4.5/5 What do you like best about Fireflies.ai? I use it to record my voice. I have a lot of voice notes, and sometimes I talk through my ideas and use it to keep track of them. I also use it for meetings, including personal meetings. Some meetings are one or two hours long, and I use it to record them so I can remember the whole conversation. I sometimes use it for group meetings or workshops as well. Most of the time I’m able to record the entire workshop, and if there aren’t too many speakers in the room—if it’s just one, two, or three people talking—it captures almost everything and transcribes it. I also use it for online meetings on Google Meet and Zoom. It can capture the video feature too. We have the business plan, and with that plan it not only transcribes the audio, but also saves the meeting as a video file. Then we can review the video along with the audio, the transcription, the speakers, and data such as which speakers talk the most, what the most-used keywords are, and who speaks in which areas, so we can analyze these kinds of things in general. I like it. It’s good, and it successfully transcribes audio. Sometimes it even transcribes multiple languages. It doesn't have a nice UX/UI on the desktop or on the web page in the platform. Also, on the phone it doesn't have the best UX/UI, but it is nice. Performance-wise, it is very fast. It is very fast to transcribe the audio when sometimes I speak for one hour, and it is able to transcribe this one hour or two in a couple of minutes. The onboarding was also very easy, and they support startups with credits. I use the business plan. Pricing-wise, it is average with other competitors. Review collected by and hosted on G2.com. What do you dislike about Fireflies.ai? What I dislike is that the UI is not really nice on the phone and on the desktop. I don't like that, when in a Google Meet or Zoom video meeting, the bot is asking permission to join the meetings. Also, in the meetings you see that this is like this person's note takers from five places taking notes. I don't mind the privacy issues, because I always notify people that I am recording. When I am in a one-to-one meeting, but the person has not takers, I have to note not takers. On my screen I am seeing like six people I am talking to, which is not really looking nice. Those things make things a little bit complicated, but other than this everything works fine. Review collected by and hosted on G2.com. What problems is Fireflies.ai solving and how is that benefiting you? So fireflies basically don't make me remember or take notes in the meetings. It is recording everything and taking notes, also showing me: - where each speaker talks - how much time they talk - what percentage of the time they use each keyword - how fast they speak Because we are recording everything as a video, I can go back to every meeting and see what people say, so all the documentation is not lost. This is a very big problem, because when you meet with other people, they promise you something but they might not be delivering those promises, so it is very good to keep documentation and keep proof of your work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Peter B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter B.") PB Peter B. Director, CX Acceleration Mid-Market (51-1000 emp.) 5/19/2026 "Accurate Speaker Attribution Makes Meeting Follow-Ups Effortless" 4.5/5 What do you like best about Fireflies.ai? Unlike other AI notetakers, Fireflies is able to (relatively accurately) decipher who is speaking in a video call and attribute their words to them. This is super helpful when it comes to delegating tasks and ensuring the right people are alerted and accountable. It also gives me the option to download video, audio, and/or a transcript of the meeting. Review collected by and hosted on G2.com. What do you dislike about Fireflies.ai? If multiple people are logged into a meeting using the same camera, e.g. in a conference room, this is when Fireflies is (understandably) unable to do a great job of determining who is speaking. Review collected by and hosted on G2.com. What problems is Fireflies.ai solving and how is that benefiting you? When I have multiple meetings scheduled that overlap, or if I'm late to a meeting, Fireflies saves me time by letting me know what I missed after the meeting concludes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Nic K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nic K.") NK Nic K. Managing Director Consulting Small-Business (50 or fewer emp.) 5/31/2026 "Flexible and Reliable, Needs UX Polish" 3.5/5 What do you like best about Fireflies.ai? I like how fast and flexible Fireflies.ai is. Its reliability stands out for me, and I'm impressed by its ability to handle both virtual and in-person meetings, unlike many other solutions. It's also quite valuable because it's cross-platform, so I can use it on both iOS and Windows, which is a big plus for me. Another thing I value is the ability to record in-person meetings directly from my phone, which most other solutions don't offer. Review collected by and hosted on G2.com. What do you dislike about Fireflies.ai? I don't like the user experience. I think it looks like it hasn't improved a whole lot. It looks a little dated and a bit like it was built by a startup. I think they could invest more in UX. Review collected by and hosted on G2.com. What problems is Fireflies.ai solving and how is that benefiting you? I use Fireflies.ai for transcribing meetings and connecting to Claude, which helps drive projects. It handles both virtual and in-person meetings, unlike some other solutions. It's fast, flexible, reliable, and cross-platform, supporting iOS and Windows. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: Organic ![Rafael A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rafael A.") RA Rafael A. Sales Manager Small-Business (50 or fewer emp.) 4/23/2026 "Fireflies.ai Saves Time with Clean UI, Accurate Summaries, and Smooth Integrations" 4.5/5 What do you like best about Fireflies.ai? What I like most about Fireflies.ai is that it automatically records, transcribes, and summarizes meetings, which ends up saving me a lot of time. The UI feels clean and easy to navigate, the summaries are surprisingly accurate, and it integrates smoothly with tools like Zoom and Google Meet. Review collected by and hosted on G2.com. What do you dislike about Fireflies.ai? One drawback of Fireflies.ai is that the transcription isn’t always completely accurate, particularly when there are strong accents or background noise in the audio. In addition, some of the more advanced features are restricted to higher pricing tiers, which can become costly over time. Review collected by and hosted on G2.com. What problems is Fireflies.ai solving and how is that benefiting you? Fireflies.ai solves the hassle of manually taking notes during meetings and worrying about missing important details. It lets me stay focused on the conversation while it automatically captures everything, which saves me time and makes follow-ups much more efficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![José V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "José V.") JV José V. Scrum Master Mid-Market (51-1000 emp.) 5/23/2026 "Easily Revisit Meetings and Get Actionable, Detail-Specific Insights" 4.5/5 What do you like best about Fireflies.ai? I can go back to any meeting and ask questions about specific details, as well as get suggestions related to those details, so I can use the results to do my work. Review collected by and hosted on G2.com. What do you dislike about Fireflies.ai? For the purpose I use it, I don't think there's something I dislike so far. Review collected by and hosted on G2.com. What problems is Fireflies.ai solving and how is that benefiting you? It takes notes during my meetings very clearly, regardless of the accents or nationalities of the people in the meeting. This benefits me because if I don’t fully understand something and the meeting has to move on, I can come back to the transcript later. I can also ask questions in natural language and get an explanation, which helps me fully understand what I missed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Maggie K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maggie K.") MK Maggie K. Account Manager Mid-Market (51-1000 emp.) 4/30/2026 "Fireflies.ai: A Game-Changer for Call Recording, Insights, and To-Dos" 5/5 What do you like best about Fireflies.ai? Fireflies.ai is a game changer when recording calls! I am able to go back, listen to what was talked about, and pull quick insights from the interface. It also pulls out the to-dos from the meeting, and helps me create my personal to-do list for the week. Its performance is unmatched! I am also so grateful it integrates with Google Calendar - saves me so much time having to manually add in a recorder. Review collected by and hosted on G2.com. What do you dislike about Fireflies.ai? I truly do not have any dislikes about fireflies.ai, it is the best! Review collected by and hosted on G2.com. What problems is Fireflies.ai solving and how is that benefiting you? It helps my pull quick insights from my client calls, and uses AI to spin up recaps so quickly! It truly saves me so much time in my work day Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Pamela R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pamela R.") PR Pamela R. IT Project Management | Organizational & Performance Consultant Information Technology and Services Small-Business (50 or fewer emp.) 6/4/2026 "Organized Meeting Notes and Integrations, Though Transcripts Need Occasional Review" 3.5/5 What do you like best about Fireflies.ai? What I liked most about Fireflies.ai was its ability to automatically capture meeting notes, transcriptions, and action items in a very organized way. It helped reduce manual note-taking and made follow-ups much easier across teams. I also appreciated the integrations and searchable meeting history. Review collected by and hosted on G2.com. What do you dislike about Fireflies.ai? One challenge I experienced with Fireflies.ai was that, at times, the transcription accuracy and meeting summaries required additional manual review, especially in fast-paced conversations or meetings with multiple speakers. Review collected by and hosted on G2.com. What problems is Fireflies.ai solving and how is that benefiting you? helps solve the problem of manual meeting documentation and information loss by automatically recording, transcribing, and summarizing conversations Review collected by and hosted on G2.com. Show More 6/10/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Harjoth S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harjoth S.") HS Harjoth S. Business Lead Information Technology and Services Mid-Market (51-1000 emp.) 2/12/2026 "Effortless Meeting Summaries, Needs Transcription Accuracy" 4.5/5 What do you like best about Fireflies.ai? I use Fireflies.ai to record, transcribe, and summarize my meetings automatically. I like the AI-generated meeting summaries the most because they help in meetings where I can't join, but I still get the discussion details. These summaries provide the crux of long meetings in just a few paragraphs. Meeting recordings help in doing quality checks of our sales teams, as client meeting recordings provide more insights and help us make better decisions. The initial setup was easy, and I use it with Google Meet and Zoom calls. Review collected by and hosted on G2.com. What do you dislike about Fireflies.ai? Sometimes the transcriptions are totally wrong and change the correct meaning of the things discussed in the meeting. Review collected by and hosted on G2.com. What problems is Fireflies.ai solving and how is that benefiting you? I use Fireflies.ai to record, transcribe, and summarize meetings automatically, solving the problem of missing important points. It helps me recall details and provides insights from recordings. The AI-generated summaries capture the crux of discussions and keep me informed even if I miss meetings. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[AI Meeting Assistants](https://www.g2.com/categories/ai-meeting-assistants) [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)[Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[AI Meeting Assistants](https://www.g2.com/categories/ai-meeting-assistants)[Sales Coaching](https://www.g2.com/categories/sales-coaching)[Transcription](https://www.g2.com/categories/transcription) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Is a dedicated owned media platform worth it for a small business?](https://www.g2.com/discussions/is-a-dedicated-owned-media-platform-worth-it-for-a-small-business)[What are the best lifestyle spending account platforms for payroll integration in professional services?](https://www.g2.com/discussions/what-are-the-best-lifestyle-spending-account-platforms-for-payroll-integration-in-professional-services)[What platform provides analytics on translation quality and turnaround times?](https://www.g2.com/discussions/what-platform-provides-analytics-on-translation-quality-and-turnaround-times) [Which solution supports multimedia-rich WhatsApp campaigns?](https://www.g2.com/discussions/which-solution-supports-multimedia-rich-whatsapp-campaigns)[Taboola vs Outbrain for a content marketing team that wants to distribute articles and drive qualified traffic without paying premium display CPMs?](https://www.g2.com/discussions/taboola-vs-outbrain-for-a-content-marketing-team-that-wants-to-distribute-articles-and-drive-qualified-traffic-without-paying-premium-display-cpms)[Pros and Cons Details](https://www.g2.com/products/fireflies-ai/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)