The G2 on GlobalLink

GlobalLink Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of GlobalLink, making global integration and implementation straightforward and accessible. (51 mentions)

Users value the robust feature set of GlobalLink, providing tailored solutions for diverse translation project needs. (28 mentions)

Users commend the responsive customer support of GlobalLink, ensuring timely assistance for all brands. (23 mentions)

Users find the excellent customer support and timely assistance from account representatives very beneficial for their needs. (21 mentions)

Users appreciate the flexibility and accessibility of GlobalLink’s translation services, enhancing their global outreach effortlessly. (21 mentions)

Users find poor customer support frustrating, often experiencing delayed responses and inadequate communication from account managers. (8 mentions)

Users express a desire for missing features in GlobalLink, including customization options and improved accessibility to tools. (7 mentions)

Users experience slow performance with GlobalLink, citing frequent latency issues that hinder their translation tasks. (7 mentions)

Users find the complexity of GlobalLink challenging, requiring extensive training and careful setup for effective use. (6 mentions)

Users find difficult navigation in GlobalLink, making it hard to locate reports and complete tasks efficiently. (6 mentions)

Users experience inconsistent translations occasionally, making it challenging to assess translation task statuses and find errors. (6 mentions)

Users often face language support limitations that require IT involvement and hinder customizable project management. (5 mentions)

Top Pros or Advantages of GlobalLink

1. Ease of Use

Users value the ease of use of GlobalLink, making global integration and implementation straightforward and accessible.

See 51 mentions

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Verified User

Enterprise (> 1000 emp.)

5.0/5

"Cutting Edge of Accessibility"

What do you like about GlobalLink?

Accessibility. This product makes what you offer a global offering without being a global company. I love this. You don't have to be global company

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"A structured event with interesting topics"

What do you like about GlobalLink?

Ease of use and good customer support. Number of features also helpful

2. Features

Users value the robust feature set of GlobalLink, providing tailored solutions for diverse translation project needs.

See 28 mentions

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Sho T.

Enterprise (> 1000 emp.)

2.5/5

"GlobalLink is great if your main translation vendor is TransPerfect"

What do you like about GlobalLink?

It is a one stop solution for translation projects for business users

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Robust powerful features, easy to use & great visual context from an AI first translation solution"

What do you like about GlobalLink?

Great for enterprise users with large use cases and 1000s of requests, as well as those within the business with ad hoc needs who only need to occasio

3. Customer Support

Users commend the responsive customer support of GlobalLink, ensuring timely assistance for all brands.

See 23 mentions

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Verified User

Mid-Market (51-1000 emp.)

4.0/5

"A structured event with interesting topics"

What do you like about GlobalLink?

Ease of use and good customer support. Number of features also helpful

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Interested to Learn about new AI tools for Translations"

What do you like about GlobalLink?

Account representatives are really good and making sure all of our brands are taken care of and handle things in a timely manner.

4. Helpful

Users find the excellent customer support and timely assistance from account representatives very beneficial for their needs.

See 21 mentions

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Verified User

Mid-Market (51-1000 emp.)

4.0/5

"A structured event with interesting topics"

What do you like about GlobalLink?

Ease of use and good customer support. Number of features also helpful

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Interested to Learn about new AI tools for Translations"

What do you like about GlobalLink?

Account representatives are really good and making sure all of our brands are taken care of and handle things in a timely manner.

5. Translation Services

Users appreciate the flexibility and accessibility of GlobalLink’s translation services, enhancing their global outreach effortlessly.

See 21 mentions

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Verified User

Enterprise (> 1000 emp.)

5.0/5

"Cutting Edge of Accessibility"

What do you like about GlobalLink?

Accessibility. This product makes what you offer a global offering without being a global company. I love this. You don't have to be global company

Dania C.

Mid-Market (51-1000 emp.)

5.0/5

"Great conference for networking and learning about new technology and solutions"

What do you like about GlobalLink?

I love the presentations and the presenters being from TransPerfect and internal customers as well.

Top Cons or Disadvantages of GlobalLink

1. Poor Customer Support

Users find poor customer support frustrating, often experiencing delayed responses and inadequate communication from account managers.

See 8 mentions

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rachel n.

Enterprise (> 1000 emp.)

2.5/5

"honest feedback"

What do you dislike about GlobalLink?

account relationship managers do a poor job at advertising what is out there. many things i did not hear until today- would be great if advertisement

roberto g.

Enterprise (> 1000 emp.)

5.0/5

"Reliable translation service with flexible integration options"

What do you dislike about GlobalLink?

The GlobalLink adapter technical integration documentation could be improved but customer support walked us through the few challenges.

2. Missing Features

Users express a desire for missing features in GlobalLink, including customization options and improved accessibility to tools.

See 7 mentions

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Yunis H.

Small-Business (50 or fewer emp.)

4.5/5

"Scale Localization and Accuracy in Translation using GlobalLink"

What do you dislike about GlobalLink?

GlobalLink have complexities on role sharing and permissions, where admins need to accurately determine the rights that users have The program has re

Heather K.

Enterprise (> 1000 emp.)

4.0/5

"Easy to use but missing a few key features"

What do you dislike about GlobalLink?

We would like more customization of the templates - ex., we want to set up deadlines for X number of business days per template, but we are forced to

3. Slow Performance

Users experience slow performance with GlobalLink, citing frequent latency issues that hinder their translation tasks.

See 7 mentions

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Verified User

Enterprise (> 1000 emp.)

5.0/5

"Expierence"

What do you dislike about GlobalLink?

Latency issues and delays alwaays seem to be the common feedback from our users

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Valuable information about industry updates and new functionality."

What do you dislike about GlobalLink?

Latency issues in our day to day transaltion work.

4. Complexity

Users find the complexity of GlobalLink challenging, requiring extensive training and careful setup for effective use.

See 6 mentions

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Yunis H.

Small-Business (50 or fewer emp.)

4.5/5

"Scale Localization and Accuracy in Translation using GlobalLink"

What do you dislike about GlobalLink?

GlobalLink have complexities on role sharing and permissions, where admins need to accurately determine the rights that users have The program has re

Dienaba S.

Small-Business (50 or fewer emp.)

2.5/5

"Good but..."

What do you dislike about GlobalLink?

- too many steps and information to share before launching the translation - not so easy to use (need a deep training to be able to correctly use the

5. Difficult Navigation

Users find difficult navigation in GlobalLink, making it hard to locate reports and complete tasks efficiently.

See 6 mentions

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Michael H.

Enterprise (> 1000 emp.)

5.0/5

"Idiosyncratic GL"

What do you dislike about GlobalLink?

User interface -- it is hard for non-linguists to use. There are also practical issue. For example, change reports are very difficult to share with

Andrea G.

Small-Business (50 or fewer emp.)

3.5/5

"Great potential"

What do you dislike about GlobalLink?

Long loading times for content. It often breaks an operation. Too many clicks to do actions. Unnecessary re-registration for data protection if users

6. Translation Issues

Users experience inconsistent translations occasionally, making it challenging to assess translation task statuses and find errors.

See 6 mentions

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Verified User

Enterprise (> 1000 emp.)

4.0/5

"Valuable information about industry updates and new functionality."

What do you dislike about GlobalLink?

Latency issues in our day to day transaltion work.

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Project management in a straightforward and well-structured way"

What do you dislike about GlobalLink?

It is not always easy to determine what is the actual status of a translation task.

7. Language Support

Users often face language support limitations that require IT involvement and hinder customizable project management.

See 5 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.0/5

"GlobalLink for global manufacturing company"

What do you dislike about GlobalLink?

We sometimes need to involve our IT team to resolve issues with the system, like adding new languages to our GL repositories. That can take some time

dave s.

Mid-Market (51-1000 emp.)

5.0/5

"supportive and fast"

What do you dislike about GlobalLink?

could have more options for different localized languages

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Yunis H.

Digital Systems Engineer

Information Technology and Services

Small-Business (50 or fewer emp.)

9/30/2025

"Scale Localization and Accuracy in Translation using GlobalLink"

4.5/5

What do you like best about GlobalLink?

GlobalLink has facilitated translation services to ensure that our content is understandable and localized

We push updates consistently on our content and it helps us preview the content we have translated for accuracy

The software integrates with translation memory, which eliminates manual handoffs

GlobalLink handles large projects and the translation is done in different languages

We appreciate the continued help the program issues to us when running GlobalLink Review collected by and hosted on G2.com.

What do you dislike about GlobalLink?

GlobalLink have complexities on role sharing and permissions, where admins need to accurately determine the rights that users have

The program has reporting gaps, which calls for more visibility options Review collected by and hosted on G2.com.

What problems is GlobalLink solving and how is that benefiting you?

GlobalLink has centralized our localization steps, giving us appropriate translation options, string extraction, and review all the editing done

GlobalLink ensure there is real time synchronization of content after the translation process

The software incorporates any languages to offer top notch translation measures and share information globally

The overheads are reduced by eliminating human capital that we could have used for translation Review collected by and hosted on G2.com.

sheetal m.

Systems Manager

Arts and Crafts

Mid-Market (51-1000 emp.)

9/17/2025

"GlobalLink; Reputable Translation Approach, but Sometimes Slips"

4.5/5

What do you like best about GlobalLink?

GlobalLink offers accurate and efficient translation, with supportive customer service

The app connects with existing proprietary systems and CMS, helping us streamline the translation process

The app is capable to handle multiple languages and this makes our services global

We get features like portals that helps us manage and track different translation projects Review collected by and hosted on G2.com.

What do you dislike about GlobalLink?

GlobalLink has multiple modules, which makes it hard for us ti navigate or understand the app

The implementation process is long and needs extra integrations that are hectic Review collected by and hosted on G2.com.

What problems is GlobalLink solving and how is that benefiting you?

We scale multiple content on our website, where we accurately organize content from documents and websites for easy translation

We get affordable and convenient oversight from the app, where management have an easy access of different projects and ensure that they get timely updates

The app has brilliant measures that helps us localize communication and content, helping us match and connect with many audiences Review collected by and hosted on G2.com.

Mary Z.

Chairman Executive Assistant

Information Technology and Services

Mid-Market (51-1000 emp.)

11/8/2025

"Great Collaboration Tool for Distributed Localization Teams"

5/5

What do you like best about GlobalLink?

Tasks, comments, approvals, and revisions happen inside one system — no more back-and-forth emails. The cloud environment makes it easy for translators and marketing teams across countries to work together in real-time. Review collected by and hosted on G2.com.

What do you dislike about GlobalLink?

Occasional delays with large file uploads, especially when handling heavy media content. Hoping this gets optimized. Review collected by and hosted on G2.com.

Hadi M.

client service director

Marketing and Advertising

Mid-Market (51-1000 emp.)

11/8/2025

"Seamless Integrations That Boost Translation Quality"

5/5

What do you like best about GlobalLink?

The connectors with popular platforms like Adobe, WordPress, and Salesforce save us so much manual work. Translators get context directly from the platform, which improves quality Review collected by and hosted on G2.com.

What do you dislike about GlobalLink?

The reporting dashboard could be more customizable for quick snapshots by region. Not a major blocker though. Review collected by and hosted on G2.com.

Mikes L.

Senior Accountant

Information Technology and Services

Small-Business (50 or fewer emp.)

9/9/2025

"GlobalLink; Absolute Overview of he Translation and Content Management Capabilities"

4.5/5

What do you like best about GlobalLink?

GlobalLink is a brilliant and innovative solution that uses AI to fasten translations

The app has automated interface that facilitates the process of content creation and communication

GlobalLink integrates with scalable and responsive applications that helps in content development

The app has centralized translation and tracking process for smooth operations Review collected by and hosted on G2.com.

What do you dislike about GlobalLink?

GlobalLink has high performance standards, but the required budgets is skyrocketing and unaffordable

The functionality of GlobalLink is impressive, but price increases affects potential buyers Review collected by and hosted on G2.com.

What problems is GlobalLink solving and how is that benefiting you?

We unify content after accurate translation using GlobalLink and this gives us more clients base

We reach global markets through satisfying connectivity and personalization or business relationships

We offer ongoing and continuous customer support, ensuring that compromised issues are efficiently addressed

GlobalLink has robust tools that concentrate on content and ensure there is absolute transparency in the process of translation Review collected by and hosted on G2.com.

Sunnysher H.

Digital Marketing Expert

Medical Practice

Small-Business (50 or fewer emp.)

9/21/2025

"Centralized and Reliable Localization from GlobalLink, Despite Extensive Costs"

4.5/5

What do you like best about GlobalLink?

GlobalLink issues a comprehensive and dependable translation assistance for multilingual communication services

It integrates with PIM, CMS, eCommerce, among multiple platforms

No manual handoffs when using GlobalLink, which reduces on production costs

The interface is modern and flexible, suitable for all users Review collected by and hosted on G2.com.

What do you dislike about GlobalLink?

GlobalLink lacks accurate visibility, which could include proper content filters and easy sorting

Paying GlobalLink modules for small businesses is a hurdle Review collected by and hosted on G2.com.

What problems is GlobalLink solving and how is that benefiting you?

We translate different content to localized languages, which makes our websites rank higher in any given category

The translation process is well automated and designed to handle multiple words

We get a shared content glossaries from GlobalLink, ensuring there is absolute collaboration and clarity

There is consistency in terminology, where no possible mistake in communication Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

10/11/2025

"GlobalLink- Managing Multilingual Content and Simplify global business"

5/5

What do you like best about GlobalLink?

GlobalLink is a great platform and helping in managing translation and localization. GlobalLink helps in bringing everything in a one place which is a great advantage when you are dealing with content in multiple language. GlobalLink streamlines the whole process so no need to bouncing between different tools or handling things manually. Review collected by and hosted on G2.com.

What do you dislike about GlobalLink?

Nothing from my side, i would highly recommend GlobalLink. Review collected by and hosted on G2.com.

What problems is GlobalLink solving and how is that benefiting you?

GlobalLink has been very helpful for us as it has helped us in managing multilingual content and localization for global team. The main thing it is handling is keeping everything organized across different languages. GlobalLink helped in tracking translation, coordination between teams and maintaining consistency. Review collected by and hosted on G2.com.

Andrea G.

Small-Business (50 or fewer emp.)

9/17/2025

"Great potential"

3.5/5

What do you like best about GlobalLink?

Great job managing our complex configurations. The core functionalities are straightforward and easy to manage. Reporting works great Review collected by and hosted on G2.com.

What do you dislike about GlobalLink?

Long loading times for content. It often breaks an operation. Too many clicks to do actions. Unnecessary re-registration for data protection if users don't log in. Review collected by and hosted on G2.com.

James W.

Small-Business (50 or fewer emp.)

9/17/2025

"Supporting our internationalisation"

4/5

What do you like best about GlobalLink?

Great account managers who understand the business we're in, the challenges we face, and offer solutions & flexibility to help solve our challenges Review collected by and hosted on G2.com.

What do you dislike about GlobalLink?

Not overly keen on Global link as a brand name. Im not sure it conveys what the services are Review collected by and hosted on G2.com.

Sinae H.

Korean Translation Editor (for Global Technology Company)

Small-Business (50 or fewer emp.)

9/17/2025

"Could be improved in certain aspects"

4/5

What do you like best about GlobalLink?

AI features are ease to use. Interfaces are easy to access. Review collected by and hosted on G2.com.

What do you dislike about GlobalLink?

However certain features including segment history bars are lacking though you are still able to access. You're having to click on each segments to be able to see them. (GLT) Review collected by and hosted on G2.com.