Products

Inbound Marketing Platform

Invoca is the leading provider of AI-powered conversation intelligence to help marketing, sales, contact center, and customer experience teams acquire and retain more customers. Invoca’s platform is made up of four primary components: • Call tracking, featuring the most actionable online-to-offline attribution data • Conversation analytics, powered by transcripts, powerful AI, and automated call scorecards that are tailored for your specific business needs • Call management, featuring easy-to-co

Avaya Contact Center, powered by Avaya Infinity, is a cloud-native platform delivering omnichannel orchestration across voice, email, chat, and SMS with AI-powered automation, intelligent routing, and flexible deployment (cloud, hybrid, or on-premises).

Xoxoday is an AI-powered platform offering businesses a comprehensive suite of loyalty, rewards, incentives, and engagement solutions. Designed to help organisations acquire, retain, and engage customers, partners, employees, and sales teams, Xoxoday enables personalised, technology-driven reward experiences and helps brands manage and redeem loyalty points, craft impactful incentive programs, and build meaningful connections across their ecosystem. Xoxoday provides the tools to turn every inter

Designed specifically for NICE CXone customers who need more functionality and performance, OutReach from Customer Dynamics is a high-performance, robust, easy-to-use, web-based solution that scales dialing campaigns from thousands to millions of records effortlessly.

Customer360 helps businesses keep track of a large fleet of devices – smartphones, tablets, laptops and mobile broadband devices, and their entire telecom expense management. It gives organizations complete visibility and total control over their telco bills, budget, devices and reporting.

Sendible is a social media marketing platform for engaging with customers across multiple social media channels at any time.

Customer Link is a customer data platform that organizations can use to control their future, right now. Combine and augment data into integrated views of individuals, households, and segments of consumers or businesses. Institutionalize real-time decisioning with PwC’s AI models. Activate personalized, omni-channel engagement.

Tool to generate & evaluate customer segments

One platform for customer conversations. Create omni-channel customer experiences with chatbots, live chat and broadcasts.

Customer Alliance is web-based Hospitality management software for small-medium and enterprise business. This software well performs as Hotel management, Reservation and booking, Room management and control of your online reputation.

Hello Customer tracks customer feedback using AI.

With best-in-class client operations combined with easy-to-use project management, our software helps client service teams manage their projects from start to finish, from planning and resourcing their work to execution and reporting. Teamwork's core project management platform and a full suite of add-ons support customers' internal teams, their clients, and their projects.

Drata is the world's most advanced security and compliance automation platform with the mission to help businesses earn and keep the trust of their users, customers, partners, and prospects. With Drata, thousands of companies streamline risk management and over 12 compliance frameworks—such as SOC 2, ISO 27001, GDPR, CCPA, PCI DSS and more—through automation, resulting in a strong security posture, lower costs, and less time spent preparing for audits.

Xactly Incent is an award-winning, first-of-its-kind cloud solution for Incentive Compensation Management (ICM). Incent helps customers of all sizes and complexity streamline their ICM processes with easy administration, advanced automation, market-leading calculation speeds, and clear data visualizations for executive and field representatives to consume the information they need to be successful.

Create exceptional customer experiences that drive loyalty and lifetime value.

TalentLMS is a super-easy, cloud LMS to train your employees, partners and customers.

Build customer relationships, send & automate newsletters, sell products, answer questions - all with Superchat.

Customer care chat on your website, mobile app and messaging channels, using AI to lighten the load on your live agents via one seamless system.

Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features