Best Insurance CRM Software

HubSpot Sales Hub

Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Proposition: Sales Hub addresses common sales challenges: inefficient manual processes that slow deal velocity, fragmented customer information creating incomplete context, and complex software requiring extensive training and ongoing administration. Built on the HubSpot Smart CRM, Sales Hub connects customer data and sales tools in a single unified system. Key Capabilities Sales Engagement Tools: Sales Hub provides email tracking, meeting scheduling, document sharing, and communication templates that streamline prospect interactions and eliminate administrative friction in the sales process. AI-Powered Productivity: The platform includes AI features that automate repetitive tasks, suggest next actions based on deal context, and surface relevant customer insights, helping representatives focus on selling rather than administrative work. Unified Customer View: Because all customer data, communication history, and deal information exists within the Smart CRM, sales representatives see complete context without toggling between systems. This includes visibility into marketing interactions, service tickets, and prior sales conversations. Workflow Automation: Sales Hub automates routine sales processes, ensuring consistent execution without manual coordination. Sales Hub vs. Alternatives: Unlike legacy CRM systems functioning primarily as databases requiring extensive customization, Sales Hub includes engagement tools, automation, and AI capabilities as native features rather than add-ons requiring integration. This eliminates the complexity of purchasing separate tools for email tracking, meeting scheduling, document management, and sales analytics. Sales Hub's intuitive interface reduces training time for new team members compared to traditional sales platforms requiring extensive technical knowledge. Teams benefit from fast onboarding, seamless alignment through shared data visibility, and flexible scaling. Who Should Use Sales Hub Sales Hub serves growing sales teams needing to increase productivity without adding headcount, sales representatives requiring complete customer context during buyer conversations, and sales leaders seeking pipeline visibility through unified reporting. The platform scales from small sales teams to enterprise organizations. Outcome Sales Hub helps teams sell smarter, not harder, enabling reps to get richer context and better insights at every step of the buyer journey.

Average Rating: 4.4/5.0

Total Reviews: 13,772

AgencyZoom

AgencyZoom helps turn more opportunities into revenue and become a more scalable business. Purpose-built for P&C insurance agencies, AgencyZoom is a sales automation solution that connects sales, service, and marketing in one platform. It gives agency owners and leaders clear visibility into performance, streamlines day-to-day operations, and ensures every lead, task, and client interaction is managed with consistency. Drive more predictable revenue growth: AgencyZoom brings structure to the sales process, so opportunities are consistently captured, tracked, and worked. Agencies using AgencyZoom have reported an average of 4.5% increase in sales. Key capabilities: - Lead automation with customizable pipelines and workflows - Video marketing and quoting to engage prospects Strengthen retention and client relationships: With automated touchpoints, and a complete view of client activity, teams can stay ahead of things from onboarding to renewal. This helps improve responsiveness, increase engagement, and protect long-term revenue. Key capabilities: - Service Center to track and manage service-related activities - Google Reviews integration to strengthen reputation Improve efficiency across your agency: AgencyZoom reduces manual work and fragmented processes by automating lead management, task assignments, and communication. Agencies save an average of 30 hours per month, allowing teams to focus more on being trusted advisors to clients. Key capabilities: - Automated task assignments and reminders - Centralized workflows across sales and service Gain clear visibility into performance: Real-time reporting provides a clear view of pipeline health, team activity, and overall performance. Agency leaders can identify trends, spot gaps early, and make informed decisions to keep the business on track. Key capabilities: - Dashboards for performance tracking and monitoring - Seamless integrations with agency management systems and tools Built specifically for insurance agencies: AgencyZoom is designed for how insurance agencies operate, with pre-built sales and service pipelines and flexible automation that can be customized in just a few clicks. Integrate it into your existing tech stack without adding complexity.

Average Rating: 4.6/5.0

Total Reviews: 225

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Average Rating: 4.1/5.0

Total Reviews: 2,855

Salesmate

Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes customer data, deal pipelines, tasks, and conversations so sales, marketing, support, and revenue operations stay aligned on every account. By bringing execution and visibility into one place, Salesmate reduces operational friction and helps teams move faster from first touch to renewal. Salesmate is designed for organizations scaling across teams, regions, and customer segments - and looking for a CRM that supports structured processes without slowing people down. The platform supports key revenue workflows such as capturing and qualifying leads, managing complex sales cycles, coordinating cross-team handoffs, and tracking performance through reporting and forecasting. Automation through no-code workflows and sequences reduces repetitive work, standardizes best practices, and ensures timely follow-ups without adding unnecessary complexity. A core strength of Salesmate is communication visibility and execution discipline. With seamless email synchronization and tracking, teams can monitor engagement and keep every interaction tied to the right contact, company, and deal. Built-in meeting scheduling improves speed-to-lead and responsiveness, while dashboards and reports give leaders the clarity they need to forecast accurately, identify bottlenecks, and optimize conversion across the funnel. Skara extends Salesmate with CRM-native AI agents that don’t just answer questions - they take action across the customer lifecycle. Skara can engage prospects and customers through real-time conversations, qualify and route inbound leads, book meetings using calendar availability and time-zone logic, and automatically create or update CRM records to keep pipelines clean. Beyond pre-sales, Skara can handle repetitive support requests using knowledge bases, deflect tickets, capture structured data through conversational forms, trigger workflows, assign owners, and escalate complex cases with full context and summaries. For eCommerce and digital-first businesses, Skara also enables conversational commerce use cases such as guided product discovery, answering product and availability questions, handling order status and returns, and capturing high-intent signals that flow directly into the CRM. Together, Salesmate and Skara help mid-market and enterprise organizations operate with greater speed and precision - delivering more qualified conversations, cleaner data, stronger handoffs between teams, and a customer experience that feels responsive and personalized at every stage.

Average Rating: 4.7/5.0

Total Reviews: 119

Vtiger All-In-One CRM

Vtiger’s mission is to build software that gives customer-facing teams at small- and medium-sized businesses the ability to create fruitful and enduring relationships with customers. Vtiger CRM provides you a 360-degree view of all your customer information in one place and helps you optimize your sales, support, and marketing touch-points with real-time actions and conversational Insights. Vtiger CRM helps teams create delightful experiences across the entire customer lifecycle - AI-powered CRM and robust automation tools help sales teams to focus on the right deals and deliver growth. With Vtiger, get a unified CRM to break silos and get marketing, sales, and support on the same page with a single source of truth. Deliver exceptional customer experience and support by engaging with your customers across multiple channels. Manage your work on the go with our mobile applications for both Android and iOS.

Average Rating: 4.3/5.0

Total Reviews: 390

unLocked CRM

unLocked CRM is an AI CRM platform built exclusively for insurance distribution. It gives independent agents, agencies, and IMO/FMOs a single workspace that combines multi-carrier quoting, e-application submission, automated commission tracking, and an AI layer that can run CRM work end to end from a plain-English prompt. The platform supports life, health, Medicare, annuity, final expense, and ACA Marketplace sales. It was designed around insurance workflows from day one rather than adapted from a general-purpose CRM. Core capabilities: unLocked AI. A conversational interface across the entire CRM. Agents describe what they need — a quote, a follow-up sequence, a pipeline update, a summary of a client's history — and unLocked AI executes it, pulling context from contacts, email, calendar, and policy records. Available by text or voice, on desktop and in the field. Multi-Line Quoting. Natural-language quoting across 1,228 carriers and eight product lines: life, annuity, Medicare Advantage, Medicare Supplement, ACA, hospital indemnity, dental/vision/hearing, and final expense. Input client details by text, voice, uploaded PDF, or a photo of an existing policy and get side-by-side carrier comparisons in under two minutes. E-Applications. Submit applications directly from the CRM to 100+ life carriers and Medicare Supplement carriers, with built-in e-signature, so quote-to-submission happens without leaving the platform. Commission Auto Sync Ingests statements from 332 carrier feeds, reconciles expected versus received, flags missing payments, and calculates payroll across multi-level hierarchies with split and override tracking. Agency and IMO/FMO Management. Downline hierarchy, per-agent production and activity tracking, recruiting pipelines, book-of-business views, and compliance auditing for principals managing distributed teams. Purpose-Built AI Tools. Autonomous outbound calling with objection handling (Agent AI), a 24/7 inbound AI receptionist, underwriting pre-qualification, policy replacement analysis, lead scoring, and recruiting automation. Open AI Access via MCP. A secure MCP server connects Claude, ChatGPT, Cursor, or custom AI tools to your CRM with scoped permissions and approved actions, so teams can build on their own data. Insurance-Native Operations. Pre-configured pipelines, 463 ready-to-deploy templates, license and appointment management, and TCPA-compliant SMS and email marketing with AI send-time optimization. unLocked replaces the carrier portals, quoting tools, commission spreadsheets, and general-purpose CRMs that most insurance teams run separately today. Available in English and Spanish.

Average Rating: 5.0/5.0

Total Reviews: 3

InsuredMine

InsuredMine CRM is the System of Intelligence for insurance agencies, connecting sales, marketing, client engagement and analytics on one platform. It brings the entire client lifecycle into one connected workflow, from prospecting and lead capture to nurturing, onboarding, renewals and win-back - so context from every stage carries forward and teams always know where a client stands and what comes next. Your AMS remains the system of record. InsuredMine sits on top of it, making the data actionable. Two-way synchronization with Applied Epic, AMS360, HawkSoft, NowCerts and other leading AMS platforms keeps customer and policy information current across both systems, with no AMS replacement, data migration or disruption to existing operations. InsuredMine AI uses client and policy data to: 1. Predict cross-sell potential and surface accounts with renewal risk. 2. Recommend next-best actions so producers and service teams know where to focus. 3. AI Voice Agents handle routine inbound and outbound calls and support agency workflows. 4. Workflow automation keeps repetitive tasks, follow-ups and client communications moving without manual reminders. AI surfaces insights, drafts communications and prioritizes work. Agency teams retain control over decisions and client relationships. Leadership gets visibility into pipeline, engagement and team activity in the same platform. InsuredMine connects with 30+ tools across the insurance technology ecosystem: comparative raters, quoting platforms, payment providers, and calling and messaging solutions- so activity from across the stack lands in one customer record. InsuredMine is SOC 2 Type II certified with role-based access controls, so agencies govern who sees what and how data is handled.

Average Rating: 4.7/5.0

Total Reviews: 16

LeadPilotOS

LeadPilotOS is an insurance agency CRM built for independent agencies that work leads by phone. It brings lead intake, assignment, calling, follow-up, customer and policy records, and production reporting into one workspace. Agents can use the built-in auto-dialer or one-click calling, organize callbacks and appointments, and review suggested notes from recorded calls. Agency owners can see production by agent and lead source. Smart Import helps bring in leads, customers, and policies from spreadsheets and CRM exports. AI Call Copilot works with CallHarbor phone accounts; calls, texts, and phone numbers are billed separately by connected providers.

Average Rating: 5.0/5.0

Total Reviews: 1

telecrm

telecrm is an Indian CRM tool designed to streamline sales, support, and marketing use cases for MSMEs and enterprises that rely on telecalling and WhatsApp for communication. It offers comprehensive lead management functionalities, performance reports, custom integrations, WhatsApp API, an automation suite, and AI integration for call tracking, all with an easy-to-use interface provided at an affordable price.

Average Rating: 4.6/5.0

Total Reviews: 15

A complete Insurance CRM with AI receptionists

Insurance CRM with built in AI receptionist, phone system, sms automation, email marketing, and more.

Actual Data

CRM de courtage en assurance écrit par un courtier, pour les cabinets de courtage français. Une fiche client unique (contrats multi-produits, finances et commissions, sinistres, réclamations, documents, demandes de devis, historique complet et espace client), GED native chiffrée, 22 extranets de compagnies référencés dont 19 raccordés, devis multi-compagnies (21 tunnels automatisés), rapprochement des bordereaux de commissions, signature électronique, recueil des besoins DDA, conformité (formation DDA, conflits d'intérêts, LCB-FT, RGPD, réclamations ACPR) et six agents IA qui traitent l'administratif du cabinet. Édité par ACTUALASSURANCES, cabinet de courtage inscrit à l'ORIAS, à Douai (France). Cloud (SaaS), en français. Essentiel 79 € HT/mois pour 1 utilisateur (+29 € HT par mois et par utilisateur jusqu'au 4e), Pro 200 € HT/mois de 5 à 10 utilisateurs, offre sur mesure au-delà. Essai gratuit sans carte bancaire, sans engagement. Site : https://actualdata.fr

Aegis

Aegis is compliance and book-of-business management software for Medicare agents. The software assigns each client file a CMS-Compliance-Defense Score ranging from zero to one hundred, evaluating defensibility against Medicare regulations by assessing scope of appointment documentation, call recordings, disclosure tracking, certification currency, and disclaimers. Aegis identifies compliance gaps and outlines steps to address deficiencies. The platform centralizes client information, enrollment dates, plan details, and timelines in one interface. A compliance calendar aligns with enrollment periods and milestones. Explainable AI delivers insights on book growth, renewals, and plan reviews while citing supporting documentation for each recommendation. Automation integrates compliance evidence into scoring, reducing manual file reconstruction efforts.

Aeliam

AgencyCommand

AgencyCommand is a CRM and agency management platform built specifically for health and life insurance agencies. It brings lead management, pipelines, client and policy tracking, commissions, scheduling, training, communications, analytics, field operations, and AI-assisted workflows into one connected system. Agents can manage leads, clients, tasks, appointments, policies, calls, SMS, learning paths, and daily follow-up from a centralized dashboard, while agency leaders gain visibility into production, revenue, pipeline performance, agent activity, commissions, and operational metrics. Built from the ground up for insurance workflows, AgencyCommand is designed to replace disconnected tools with a more organized, efficient, and data-driven way to run an agency.

AgencyView

AgencyView is insurance agency management software that unifies fragmented systems into one platform. It integrates tools across carriers, spreadsheets, and portals to eliminate tab-switching and manual data entry. With AI-powered commission reconciliation, it processes carrier statements, matches policies, calculates splits, and identifies missing revenue. The platform supports agency hierarchy and splits management for uplines, downlines, and overrides. AgencyView consolidates household data, policies, documents, and activity history into a single client record. Agents can generate quotes, write policies, and complete enrollments within the platform. Additional features include a CFO Center for financial insights, HIPAA compliance tools with audit trails, license monitoring, CRM integration, and AI-powered call review with transcription and scoring.