Appier AIRIS (formerly Woopra) Reviews & Product Details

1. Intuitive to use, with rich analytical features

2. Continuously optimized functions, such as integration with AIQUA Segment

3. Customer Success and Engineering teams provide support and solutions based on customer needs Review collected by and hosted on G2.com.

1. The built-in calculation formulas in AIRIS are slightly more complex

2. Occasional malfunctions Review collected by and hosted on G2.com.

Woopra provides the best solution for Business by analytics of the web. Prioritise it understand customer needs, and analyse the same, and It plays a significant role in engaging your targeted audience. Review collected by and hosted on G2.com.

There are no flaws or drawbacks till date. They are serving us politely and guiding for our organization goals. Review collected by and hosted on G2.com.

It not only consolidates what we have and what we have done but also further makes all data, touchpoints, conversions, and trends more meaningful. It's interesting to see the same thing, especially data itself, in different aspects. Furthermore, AIRIS provides consultant mode service, including presales, customer success, and technical support. This always-on service is really helpful! They understand our needs and react fast. Review collected by and hosted on G2.com.

In the onboarding stage, we spend a lot of time organizing all data both online and offline. Plus, we asked the data to be very aligned with our internal rules and usage needs. It turned out that we took a long journey to finish data integration to AIRIS before we officially started to apply and use it. Review collected by and hosted on G2.com.

Fast events setup, tuning of the events names to allow easy readability. Customer journey is great too. Review collected by and hosted on G2.com.

Maybe the onboarding is a little complicated, it would be great to be guided in the app. Review collected by and hosted on G2.com.

Integrate online and offline data, combine the user's journey on the website and make a variety of different analyses. It quickly allows me to capture the information I want to know from the platform, and then communicates with users to bring more conversions and results. Review collected by and hosted on G2.com.

The data available for analysis can only capture 2 years, which is a pity. Review collected by and hosted on G2.com.

Woopra gives very useful background information, such as visitors to the website without them logging in, such as which pages visited, the source of the visit, any buttons clicked on the page. It's an important part of my every day sales activity. Customer support is not a super fast response but it is helpful when they do engage. Review collected by and hosted on G2.com.

There's not an easy search feature to quickly search for specific data. Although I can set up fixed search criteria and save that as a separate report, so there's a work-around. Review collected by and hosted on G2.com.

Real-Time Analytics: Appier AIRIS provides real-time data on customer interactions, enabling businesses to make timely decisions and respond quickly to changes in customer behavior. Review collected by and hosted on G2.com.

While the platform offers extensive integration capabilities, users might encounter occasional challenges in integrating data from certain third-party tools or platforms, leading to potential data discrepancies or gaps. Review collected by and hosted on G2.com.

Appier AIRIS offers a diverse range of report types. By analyzing various events collected from the website, it provides insights into user journeys and identifies actionable and applicable business models. Review collected by and hosted on G2.com.

It is hoped that Appier AIRIS can develop group categorization within the reports to facilitate quick and easy access to the needed reports. Review collected by and hosted on G2.com.

AIRIS has plenty of analysis functions and yet still user friendly. It can hugely assist the marketing of our product. Review collected by and hosted on G2.com.

The translation is somehow a little weird. The wording sometimes not match how we use in daily. Review collected by and hosted on G2.com.

Our company uses Woopra on a daily basis to gather insights that we can't find anywhere else. We're able to blend custom journey reporting (what pages users interacted with) along with user attributes that are merged together from Stripe, BigQuery and a number of other sources. This insight helps us make key business decisions on a continual basis. Along with this Woopra's support is always there for us if we run into any roadblocks. Review collected by and hosted on G2.com.

Some of the app integrations can be a little tricky during setup, but with Woopra's customer support we've been able to overcome those obstacles. Review collected by and hosted on G2.com.